Vive Health 24V/10Ah 200W Folding Electric Wheelchair MOB1029
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Vive Health 24V/10Ah 200W Folding Electric Wheelchair MOB1029
A Powerful Wheelchair for Total Mobility!
Enjoy going to places and do more with the Vive Health 24V/10Ah Electric Wheelchair, featuring a folding frame and a powerful motor for everyday use. This wheelchair comes with a lightweight aluminum frame that folds readily to bring it anywhere. You can transport it in your car and bring the wheelchair to your work or school. The Vive Health 24V/10Ah comes with two large motors and responsive joystick control. The electric wheelchair is ideal for use inside and outside the home. The wheelchair has a weight capacity of up to 260 lbs. and is among the best power wheelchair for sale today.
The Vive Health 24V/10Ah Wheelchair is a durable and compact mobility device, which is ideal for users who are dependent on wheelchairs or tend to find scooters clumsy. A wheelchair has a smaller footprint, so it moves easier between obstacles and so ideal for compact spaces. Have the power to go around, as the scooter is equipped with two 24-volt 200-watt electric motors driving the rear wheels. The top speed of the wheelchair is 3.7 miles per hour.
Be comfortable as you go around with the padded seat wrapped in dense foam and breathable fabric. It has a durable frame fit for most average-weight users. It is recommended for the elderly and individuals with physical impairment due to paralysis, spinal cord injuries, physical injuries, neurological conditions, stroke, or other conditions.
The wheelchair features a range of six miles, so you can use it to perform desired activities and live independently. It measures just 42 inches long and only 24.4 inches wide, so the wheelchair can easily fit through doors and navigate cramped spaces. Purchase the Vive Health 24V/10Ah Electric Wheelchair at Mobility Paradise!
- The Vive Health 24V/10Ah Folding Electric Wheelchair is the best power wheelchair for indoor and outdoor mobility. Go anywhere with two motors attached to each rear wheel for excellent reliability and power. It is a no-frills electric wheelchair that anyone will find easy to operate. This lightweight wheelchair has a weight capacity of 260 lbs., making it a lot better than the competition.
- It features a folding frame that folds readily so you can transport it in your car, plane, or SUV. The frame folds into a compact size (35” x 25” x 14”) that is easy to store or bring into a car. The whole frame weighs just 67.8 lbs. so it is lightweight and easy to carry anywhere.
- The Vive Health Folding electric wheelchair comes with 24-volt 200-watt motors, each on the rear wheels so that you can use it on various surfaces. The front casters come with shock absorbers so the wheelchair can easily travel over grass, gravel, carpeting, pavement, or concrete. You will find it usable indoors and outdoors.
- Feel comfortable! The power wheelchair comes with a spacious 17.5-inch wide seat with a subtly angled backrest. The seat itself is covered in dense foam and breathable fabric. The wheelchair comes with a lap belt and a metal footplate.
- The Vive Health Folding Wheelchair is a stylish ride featuring a tubular frame with touches of black that contrasts nicely with the metal finish. The wheelchair comes with 11.8-inch solid drive tires and 7.9-inch solid casters. It comes with a bottom basket, a 360-degree joystick, a battery-charge indicator, and a USB charging port.
- Enjoy freedom! The Vive Health 200-watt power wheelchair can travel up to 6.2 miles (9.9 kilometers) on a single charge, so it has enough power to get you somewhere. Use it for mobility at your workplace or school or for leisure. It is a functional power wheelchair for anyone.
Enjoy Freedom with this Gorgeous Power Wheelchair!
Are you looking for a properly-designed power wheelchair you can bring on the go? Want something reliable and easy to use indoors and outdoors? Look no further with the Vive Health Folding Electric Wheelchair, featuring a compact, portable design that you can quickly bring anywhere. The power wheelchair is powered by two 200-watt electric motors powering the rear wheels, which have power and torque for everyday use. The wheelchair is advantageous because it has a small footprint and a tight turning radius, so it is easy to use indoors with a lot of clutter.
The wheelchair folds in seconds into a slim, wheeled package so you can roll it and bring it in the car or SUV to use elsewhere. Now you can ride in a wheelchair at work or school. Because it has two motors, the Vive Health wheelchair can easily cross hard, firm surfaces, including grass, carpeting, stone, or pavement. The wheelchair has six inches of ground clearance and can carry weight up to 260 lbs. Use it to stroll the supermarket, airports, public areas, office complexes, or do things around the home.
Excellent Dimensions
When assembled, the Vive Health 24V/10Ah 200W Folding Electric Wheelchair measures 42.9” inch L x 24.4” inch W x 40.1” inch H. The seat dimensions are 17.25” inches L x 17.5” inches W. The scooter weighs 67.8 lbs with batteries. The unit comes with 11.8-inch rear drive wheels and 7.9-inch front casters. The scooter comes with a charger and 24-volt, 10 Ah batteries. Make sure to inspect the scooter and test every function before first use.
Be Better and Enjoy More Mobility with Vive Health! We Make High-Quality Scooters and Medical Equipment Devices
Studies show that most users of mobility vehicles experience a higher degree of mobility, plus improved self-confidence and improved quality of life. Power wheelchairs and mobility scooters help facilitate social interaction since they make users more independent, more capable of doing desired activities.
If you want a properly-designed device that will help you recover, we at Vive Health are here to help you. We design and build medical equipment devices ourselves for consistent high quality and your satisfaction. It is the best mobility scooter you can buy, so purchase the Vive Health 24V/10Ah 200W Folding Electric Wheelchair now!
Specifications
- Top Speed: 3.70 mph
- Weight Capacity: 260 lbs.
- Front Tires: 7.9"
- Rear Tires: 11.8"
- Maximum Speed: Up to 3.7 mph
- Turning Radius: 47.2’
- Length: 42.9"
- Width: 24.4”
- Height: 40.1”
- Dimensions when folded: 35” by 25” by 14”
- Seat-to-Ground Height Range: 19.7”
- Seat Dimensions: 17.25” by 17.5”
- Seat back height: 21.2”
- Seat Material: Dense foam base with a breathable cover
- Ground Clearance: 6"
- Total Weight: 67.8 lbs.
- Battery Requirements: 24V 10AH
- Maximum Range Per Charge: Up to 6.2miles
- Battery Charger: On-board charger, 2A
- Motor: 24-volt/200W
- Maximum Weight Capacity: 260 lbs.
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Frequently Asked Questions
Does the power wheelchair have a neutral/manual mode in case the battery dies while we are out?
- Yes! The power wheelchair can be placed in manual mode by turning the levels located behind each rear wheel. Do not operate the wheelchair in manual mode alone.
Is the footrest adjustable?
- Yes, the footrest can be adjusted to rest in two positions by removing the bolts and reassembling in the new position.
Does the Vive Mobility power wheelchair come assembled?
- Yes! The Vive Mobility power wheelchair is assembled and requires you to follow a few simple steps before use.
Are the tires solid?
- Yes, the power wheelchair features solid, inflate-free tires.
Can the joystick controller be placed on either armrest?
- Yes! The joystick controller can be attached to either the left or right armrest.
Do I charge the battery onboard the wheelchair?
- Yes, the Vive Mobility power wheelchair battery should only be charged via the charging port on the joystick controller with the included 3-pin charging cable.
How wide is the Vive Mobility power wheelchair?
- The Vive Mobility power wheelchair is 24.4” wide.
Can I use my power wheelchair in the rain?
- No, the Vive Mobility power wheelchair is not suitable for use in inclement weather.
Is the motorized wheelchair TSA approved?
- Yes! The Vive Mobility power wheelchair is TSA approved and ideal for air travel, cruise ships and more.
What are the dimensions of the wheelchair when folded?
- The Vive Mobility power wheelchair measures 35” by 25” by 14” when folded for travel or storage.
How much does the power wheelchair weigh?
- The Vive Mobility power wheelchair weighs 67.8 pounds including the battery.
Are the armrests adjustable?
- Yes! The armrests are easily adjustable with the integrated tension levers.
Can I drive my power wheelchair on gravel?
- Yes, the power wheelchair can safely maneuver over gravel driveways, paths and parking areas.
What is the wheelchair’s weight limit?
- The Vive Mobility power wheelchair safely supports up to 260 pounds.
Does the power wheelchair include a battery?
- Yes! The Vive Mobility wheelchair includes a battery and a 3-pin charging cable.
Order a Vive Health 24V/10Ah 200W Folding Electric Wheelchair MOB1029 today from MobilityParadise.com. Free shipping + free gifts on all of our Vive Health Electric Wheelchairs. Buy today and get a discount, free shipping, and a free gift!
Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands can take up to 7-14 days. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 674-3815 or email us at support@mobilityparadise.com with any questions you may have.
Mobility Paradise Shipping time Delivery Info Policy By Brands
Orders are processed within 24 hours of receiving the order and generally arrive within 2-3 business days but delivery time is subject to changes based on availability and location of the end customer. Vive Health takes no responsibility for carrier issues once the package has been shipped and the drop ship customer will need to contact the carrier directly to resolve any carrier related issues. Orders
may be expedited with a charge that will be added to the invoice as an additional shipping fee..
If the order is less than $200 USD there will be a shipping fee of $9.99, this may vary depending on the shipping location and package size.
The items will be delivered outside of your residence or business. This does not include delivery to indoor locations or above the first floor, unless already provided by the carrier at the location. Due to Covid-19 restrictions, carrier restrictions may apply.
Additional Drop Shipment Information
- We do not provide International drop ship requests
- We do not provide shipping to PO Boxes
- Prices vary upon specification (i.e. delivery requirements and location)
- Not all locations can be accommodated
- In case a claim needs to be submitted with the carrier, this process is agreed upon by the drop shipping account and the end customer and it is left to the drop shipper's discretion.
Delivery does not include
- White Glove Delivery is not included in any purchases. The package will not be brought into a home or business or delivered to a room of your choice.
- The unpacking, packaging, and assembly of a purchased product are not included.
- Removal of other products, furniture unpacking or packaging debris for removal product assembly is not included.
- Additional packaging will not be provided, the customer should keep the packaging intact as it is required for ALL return circumstances. If a return is received not in original packaging, no refund will be given.
Hawaii, Alaska, or Canada
If you are purchasing items that ship to Hawaii, Alaska, Puerto Rico, or Canada, the order must be more than $500 and the additional shipping cost will be included in the invoice as an additional shipping charge. Freight shipping takes approximately 5-15 business days and may not be expedited. If you are purchasing items that ship by freight to these locations an additional charge will apply.
No freight shipping will be provided for heavy or oversized items to these locations and will need to be arranged by the drop ship company and paid by the drop ship company alone.
All customs and importing fees will need to be paid by the drop ship company, this charge is subject to being added after the original order has been paid and shipped.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
Order Confirmation:
- You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
- As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via email.
- If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Order Shipment:
- If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will ship within 1-2 business days from the date of your order.
- We will send you the tracking information within 24 hours to the email address you provided when checking out.
- We ship via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Mostly, all orders will ship in the next business day and delivery time varies between 3-10 business days if product is in stock (Due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders).
- Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
- Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost.
- We do not offer Cash On Delivery.
- A phone number is required by the freight company so a delivery appointment can be made.
- Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.
- A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
- Note to international customers: You are responsible for any and all duties or taxes that may apply. (see details below)
- Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
- As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
- To avoid a delay in receiving your order from customs, consider the following:
- Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
- Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
- We do not refund original shipping charges for goods that are refused for delivery at customs.
- We will deduct all additional fees resulting from refused international shipments from your refund.
- If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
- If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
- We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
- If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@mobilityparadise.com.
Damages:
- Please inspect the packaging of your items when they arrive.
- If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
- If your item(s) do arrive damaged, please send photos to support@mobilityparadise.com and we will process an insurance claim on your behalf.
Please note: Cosmetic damages such as scratches and dings sometimes happen due to shipment handling and are not grounds for returning the entire product. We may be able to send out replacement parts or touch up paint. You can email us at support@mobilityparadise.com or call us and we can suggest ways to help you resolve the issue.
Cancellations & Refunds:
- All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
- If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
- If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Backorders:
- From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
- The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
- If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.
- Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
Important Freight LTL Shipment
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):
- Carton damage requires visual inspection of contents of the unit.
- Mobility Paradise recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Mobility Paradise immediately.
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
Carton packaging has excessive damage with the exposed product:
- Refuse shipment
- Sign carrier paperwork: “Carton damaged and refused”
- Notify Mobility Paradise immediately.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@mobilityparadise.com.
Returns, Refunds, Cancellation, and Pre-Order Policy
MobilityParadise.com is committed to providing the best customer service in the mobility industry. Our goal is to make your shopping experience as easygoing as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
Mobility Paradise 30-Day Satisfaction Guarantee Return Policy
Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.
- You must notify us of your intent to return within 30 days of the delivery date.
- Our return policy applies to cancellations made after an item has been physically shipped or refused at the time of delivery.
- We will refund the product price minus any applicable fees and charges.
- Original shipping charges are non-refundable.
- Items with Non-Returnable Marks and FREE GIFTS cannot be returned.
- You are responsible for any return shipping charges.
- Refunds will be applied to the same payment method used when the original purchase was made.
The Following Cannot Be Returned
- Products that are eligible for parts under manufacturer warranty
- Products that have had their original manufacturer packaging opened
- Products that have been out of their original manufacturers' packaging
It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.
If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
All return requests must be submitted in writing and sent to support@mobilityparadise.com
*Exclusions
Mobility Paradise works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under the "Returns" tab on the product page and below:
Mobility Paradise Returns Policy By Brands
All returns need to be handled directly with the Drop Shipping Company and have a limited time frame of 15 days since the label is sent for the items to be processed at the original carrier delivery.
All returns will receive a 30% restocking fee on the sales price of the returned item if it arrives in resellable condition. If it arrives damaged and not resellable there will be an additional fee of 30% over the sales price of the returned item, this includes and is not limited to missing original packaging or internal components, including the manual.
The refund will not exceed the original sales price of the item(s) in the order, per the return conditions specified above. The shipping fees will not be part of the refunded amount.
Vive Health’s deliveries are subject to additional charges. Charges may be waived depending on the circumstances.
Delivery does not include
Additional packaging will not be provided, the customer should keep the packaging intact as it is required for ALL return circumstances. If a return is received not in original packaging, no refund will be given.RETURN PROCEDURE
- All return requests must be submitted in writing and sent to support@mobilityparadise.com
- If your return is approved you will receive an email from us with return instructions.
- Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
- We recommend taking a picture of the package and/or the item before shipping.
- Ship the package. We will either provide you with a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
- Please provide us with the tracking number.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.
QUESTIONS? EMAIL US: SUPPORT@MOBILITYPARADISE.COM
CANCELLATIONS
All cancelled orders are subject to a 5% cancellation fee. This fee covers our costs from our credit card processing company and our administrative costs of handling your cancellation. Whenever we refund an order, we are not refunded our merchant card processing fees and it takes our team time to deal with your cancellation, which costs us money.
Please be careful before you place your order that you fully understand that the product is right for you, and that if there is any lead time associated with the product, as there is with built-to-order products for instance, that you are aware and ok with it.
If your order has not been shipped yet, this is the only fee you will incur.
If your order has been shipped, the standard return procedure applies and more fees will apply like shipping costs and return shipping costs, and restocking fees if any. We do not charge restocking fees, we only pass them on from our supplier.
Refunds will only be issued to the original credit card or your financing account that you used when placing your order. We do not issue checks or cash refunds.
The only time we will waive this fee is if you request your order to be cancelled due to out of stock or extended lead time. However, if you choose to change your order to another product that's in stock, we may reward you with either an additional discount of our choosing or an additional free gift.
PRE-ORDERS
We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our supplier's warehouse.
If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.
If you can't or don't want to wait, you can choose an alternative product. At that point, we will either charge or refund you the difference, update your order, and ship out the alternative product.
If you don't want an alternative product, you can cancel your order without any cancellation fee.
If you choose to accept the ETA and wait for your product, your order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.
If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.
If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.
Thanks for your understanding.
QUESTIONS? EMAIL SUPPORT@MOBILITYPARADISE.COM
DAMAGED MERCHANDISE
In the event of damage to your product in shipping, please contact support@mobilityparadise.com to arrange for replacement and pick-up of the damaged Electric Bike Paradise. Please refer to our Shipping Policy for more details.
EMAIL: SUPPORT@MOBILITYPARADISE.COM
DEFECTIVE MERCHANDISE
Most of our products come with at least a 1-year manufacturer's warranty. The warranty information can be found under the "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.
EMAIL SUPPORT@MOBILITYPARADISE.COM
PLEASE READ!
It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.
If we received the item damaged you may file a claim with your shipping company.
If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.
Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.
Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days, or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.
We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
The Following Brands Are Excluded:
Welcome to Mobility Paradise
We are passionate about helping people find the best product for their mobility needs whether it be a Mobility Scooter, Electric Scooter, Electric Wheelchair, Patient Care Product, Wheelchair, Oxygen Concentrator, Lift Chair, Sauna, Steam Shower, Massage Table, Exercise Equipment, Electric Bike, Massage Chair, or a Bathtub.
We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the mobility industry. Our customers mostly include the middle-aged, elderly, disabled, and obese looking to improve their mobility so they can maintain a normal and happy lifestyle of getting around the house and getting out of the house on a regular basis.
What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our Mobility Scooters and Electric Wheelchairs inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.
Our Commitment To You
- World-class customer service.
- FREE shipping to the lower 48 USA on every order.
- Most Mobility Scooters, Electric Wheelchairs, and Lift Chairs come 95% assembled with very little assembly required. *Some exclusions apply. Please see product page for details.
- We guarantee that our prices are the lowest online.
- We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "To Help You Get Mobile and Stay Happy"
At Mobility Paradise, our mission is to help you get mobile and stay happy. Our products have allowed the elderly, obese, disabled, and every-day people to get around the home and out of the house on a regular basis so they can be healthy and stay happy. We want to help you stay active and live a normal healthy and happy lifestyle of getting around the home and getting out of the house.
We believe our mobility products are revolutionizing the way middle-aged, elderly, and disabled are living a normal and happy lifestyle. With the increasing popularity of our mobility products, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Authorized Online Dealer
- Best Return Policy
- Free Shipping Every day
- Low Price Guarantee
- Satisfaction Guarantee
- Courteous Sales Experts
Worried About Price?
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer fast free shipping zero taxes anywhere except for Indiana, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying a Mobility Scooter, Electric Scooter, Electric Wheelchair, Patient Care Product, Wheelchair, Oxygen Concentrator, Lift Chair, Sauna, Steam Shower, Massage Table, Exercise Equipment, Electric Bike, Massage Chair, or a Bathtub is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call at (800) 674-3815 or email us at support@mobilityparadise.com.
How We Give Back To The Community
We love to give back to our community. From assisting elderly choose their perfect mobility products to helping less fortunate communities, we've done it all. Our love for mobility products extends far beyond our local community. We want to help the world. We've partnered with Alternatives in Motion and American Outreach Foundation to help people live a better life with the help of mobility products. It's amazing what a difference a mobility product can make to a person's life. Watch these video to learn more about what the Alternatives in Motion and American Outreach Foundation does for the communities.
We donate a portion of our profits to Alternatives in Motion and American Outreach Foundation. All proceeds go to help the people with disabilities get a Mobility Scooter or Electric Wheelchair of their own, to help promote a healthier and easier happy life for our brothers and sisters with mobility difficulties.
Meet The Founder
The owner, Trevor, is from Seattle, Washington. In 2013, Trevor's aging grandma fell and broke her hip which forced her to use wheelchairs to get around for the remainder of her life. Trevor's family was forced to put her into an elderly care home and Trevor visited her daily to take her for walks around the neighborhood.
Trevor was already selling electric bikes online through his website Electric Bike Paradise but up until this point, Trevor didn't know much about mobility products. Trevor did some research in the elderly care products industry only to find that there weren't very many websites providing a full selection of quality products and educational materials, so he started a new website called Mobility Paradise, the one you're on right now, to provide Mobility Scooters, Electric Scooters, Electric Wheelchairs, Patient Care Producrs, Wheelchairs, Oxygen Concentrators, Lift Chairs, Saunas, Steam Showers, Massage Tables, Exercise Equipment, Electric Bikes, Massage Chairs, and Bathtubs to customers all over the USA and Canada, not to mention all the information you need to make an informed buying decision like buying guides and how-to guides.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
Our Customer Support Team
Our team operates out of an office space in Indiana and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier's warehouses which are located throughout the continental USA.
Our Warehouses
Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages.
How To Contact Us
You can call our customer support and sales team Monday-Sunday 8am-8pm EST at (800) 674-3815.
You can chat live with our customer support and sales team all day every day, just look for the button in the lower-right corner that says "Chat with us."
You can email our customer support team and sales team: support@mobilityparadise.com and we will reply within 1-2 hours during regular business hours Monday-Sunday 8am-8pm EST.
You can write to us:
MOBILITY PARADISE LLC
9783 E 116th St, Ste. 1047
Fishers, IN 46037-2822 United States
We hope you enjoy your new mobility scooter, electric wheelchair, wheelchair, or patient care product as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about Mobility Scooters, Electric Scooters, Electric Wheelchairs, Patient Care Producrs, Wheelchairs, Oxygen Concentrators, Lift Chairs, Saunas, Steam Showers, Massage Tables, Exercise Equipment, Electric Bikes, Massage Chairs, and Bathtubs, or why you should get one, what they are, how they work, and when the best time to get one is, check out our Buying Guides.
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If you have any issues with your product, please call us at (800) 674-3815 or email us at support@mobilityparadise.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.
Mobility Paradise Warranty Policy By Brands
Vive Health 24V/10Ah 200W Folding Electric Wheelchair MOB1029
A Powerful Wheelchair for Total Mobility!
Enjoy going to places and do more with the Vive Health 24V/10Ah Electric Wheelchair, featuring a folding frame and a powerful motor for everyday use. This wheelchair comes with a lightweight aluminum frame that folds readily to bring it anywhere. You can transport it in your car and bring the wheelchair to your work or school. The Vive Health 24V/10Ah comes with two large motors and responsive joystick control. The electric wheelchair is ideal for use inside and outside the home. The wheelchair has a weight capacity of up to 260 lbs. and is among the best power wheelchair for sale today.
The Vive Health 24V/10Ah Wheelchair is a durable and compact mobility device, which is ideal for users who are dependent on wheelchairs or tend to find scooters clumsy. A wheelchair has a smaller footprint, so it moves easier between obstacles and so ideal for compact spaces. Have the power to go around, as the scooter is equipped with two 24-volt 200-watt electric motors driving the rear wheels. The top speed of the wheelchair is 3.7 miles per hour.
Be comfortable as you go around with the padded seat wrapped in dense foam and breathable fabric. It has a durable frame fit for most average-weight users. It is recommended for the elderly and individuals with physical impairment due to paralysis, spinal cord injuries, physical injuries, neurological conditions, stroke, or other conditions.
The wheelchair features a range of six miles, so you can use it to perform desired activities and live independently. It measures just 42 inches long and only 24.4 inches wide, so the wheelchair can easily fit through doors and navigate cramped spaces. Purchase the Vive Health 24V/10Ah Electric Wheelchair at Mobility Paradise!
- The Vive Health 24V/10Ah Folding Electric Wheelchair is the best power wheelchair for indoor and outdoor mobility. Go anywhere with two motors attached to each rear wheel for excellent reliability and power. It is a no-frills electric wheelchair that anyone will find easy to operate. This lightweight wheelchair has a weight capacity of 260 lbs., making it a lot better than the competition.
- It features a folding frame that folds readily so you can transport it in your car, plane, or SUV. The frame folds into a compact size (35” x 25” x 14”) that is easy to store or bring into a car. The whole frame weighs just 67.8 lbs. so it is lightweight and easy to carry anywhere.
- The Vive Health Folding electric wheelchair comes with 24-volt 200-watt motors, each on the rear wheels so that you can use it on various surfaces. The front casters come with shock absorbers so the wheelchair can easily travel over grass, gravel, carpeting, pavement, or concrete. You will find it usable indoors and outdoors.
- Feel comfortable! The power wheelchair comes with a spacious 17.5-inch wide seat with a subtly angled backrest. The seat itself is covered in dense foam and breathable fabric. The wheelchair comes with a lap belt and a metal footplate.
- The Vive Health Folding Wheelchair is a stylish ride featuring a tubular frame with touches of black that contrasts nicely with the metal finish. The wheelchair comes with 11.8-inch solid drive tires and 7.9-inch solid casters. It comes with a bottom basket, a 360-degree joystick, a battery-charge indicator, and a USB charging port.
- Enjoy freedom! The Vive Health 200-watt power wheelchair can travel up to 6.2 miles (9.9 kilometers) on a single charge, so it has enough power to get you somewhere. Use it for mobility at your workplace or school or for leisure. It is a functional power wheelchair for anyone.
Enjoy Freedom with this Gorgeous Power Wheelchair!
Are you looking for a properly-designed power wheelchair you can bring on the go? Want something reliable and easy to use indoors and outdoors? Look no further with the Vive Health Folding Electric Wheelchair, featuring a compact, portable design that you can quickly bring anywhere. The power wheelchair is powered by two 200-watt electric motors powering the rear wheels, which have power and torque for everyday use. The wheelchair is advantageous because it has a small footprint and a tight turning radius, so it is easy to use indoors with a lot of clutter.
The wheelchair folds in seconds into a slim, wheeled package so you can roll it and bring it in the car or SUV to use elsewhere. Now you can ride in a wheelchair at work or school. Because it has two motors, the Vive Health wheelchair can easily cross hard, firm surfaces, including grass, carpeting, stone, or pavement. The wheelchair has six inches of ground clearance and can carry weight up to 260 lbs. Use it to stroll the supermarket, airports, public areas, office complexes, or do things around the home.
Excellent Dimensions
When assembled, the Vive Health 24V/10Ah 200W Folding Electric Wheelchair measures 42.9” inch L x 24.4” inch W x 40.1” inch H. The seat dimensions are 17.25” inches L x 17.5” inches W. The scooter weighs 67.8 lbs with batteries. The unit comes with 11.8-inch rear drive wheels and 7.9-inch front casters. The scooter comes with a charger and 24-volt, 10 Ah batteries. Make sure to inspect the scooter and test every function before first use.
Be Better and Enjoy More Mobility with Vive Health! We Make High-Quality Scooters and Medical Equipment Devices
Studies show that most users of mobility vehicles experience a higher degree of mobility, plus improved self-confidence and improved quality of life. Power wheelchairs and mobility scooters help facilitate social interaction since they make users more independent, more capable of doing desired activities.
If you want a properly-designed device that will help you recover, we at Vive Health are here to help you. We design and build medical equipment devices ourselves for consistent high quality and your satisfaction. It is the best mobility scooter you can buy, so purchase the Vive Health 24V/10Ah 200W Folding Electric Wheelchair now!
Specifications
- Top Speed: 3.70 mph
- Weight Capacity: 260 lbs.
- Front Tires: 7.9"
- Rear Tires: 11.8"
- Maximum Speed: Up to 3.7 mph
- Turning Radius: 47.2’
- Length: 42.9"
- Width: 24.4”
- Height: 40.1”
- Dimensions when folded: 35” by 25” by 14”
- Seat-to-Ground Height Range: 19.7”
- Seat Dimensions: 17.25” by 17.5”
- Seat back height: 21.2”
- Seat Material: Dense foam base with a breathable cover
- Ground Clearance: 6"
- Total Weight: 67.8 lbs.
- Battery Requirements: 24V 10AH
- Maximum Range Per Charge: Up to 6.2miles
- Battery Charger: On-board charger, 2A
- Motor: 24-volt/200W
- Maximum Weight Capacity: 260 lbs.
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Frequently Asked Questions
Does the power wheelchair have a neutral/manual mode in case the battery dies while we are out?
- Yes! The power wheelchair can be placed in manual mode by turning the levels located behind each rear wheel. Do not operate the wheelchair in manual mode alone.
Is the footrest adjustable?
- Yes, the footrest can be adjusted to rest in two positions by removing the bolts and reassembling in the new position.
Does the Vive Mobility power wheelchair come assembled?
- Yes! The Vive Mobility power wheelchair is assembled and requires you to follow a few simple steps before use.
Are the tires solid?
- Yes, the power wheelchair features solid, inflate-free tires.
Can the joystick controller be placed on either armrest?
- Yes! The joystick controller can be attached to either the left or right armrest.
Do I charge the battery onboard the wheelchair?
- Yes, the Vive Mobility power wheelchair battery should only be charged via the charging port on the joystick controller with the included 3-pin charging cable.
How wide is the Vive Mobility power wheelchair?
- The Vive Mobility power wheelchair is 24.4” wide.
Can I use my power wheelchair in the rain?
- No, the Vive Mobility power wheelchair is not suitable for use in inclement weather.
Is the motorized wheelchair TSA approved?
- Yes! The Vive Mobility power wheelchair is TSA approved and ideal for air travel, cruise ships and more.
What are the dimensions of the wheelchair when folded?
- The Vive Mobility power wheelchair measures 35” by 25” by 14” when folded for travel or storage.
How much does the power wheelchair weigh?
- The Vive Mobility power wheelchair weighs 67.8 pounds including the battery.
Are the armrests adjustable?
- Yes! The armrests are easily adjustable with the integrated tension levers.
Can I drive my power wheelchair on gravel?
- Yes, the power wheelchair can safely maneuver over gravel driveways, paths and parking areas.
What is the wheelchair’s weight limit?
- The Vive Mobility power wheelchair safely supports up to 260 pounds.
Does the power wheelchair include a battery?
- Yes! The Vive Mobility wheelchair includes a battery and a 3-pin charging cable.
Order a Vive Health 24V/10Ah 200W Folding Electric Wheelchair MOB1029 today from MobilityParadise.com. Free shipping + free gifts on all of our Vive Health Electric Wheelchairs. Buy today and get a discount, free shipping, and a free gift!
Mobility Paradise is your number one source for Mobility Scooters, Electric Scooters, Electric Wheelchairs, Patient Care Products, Wheelchairs, Oxygen Concentrators, and Lift Chairs. With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying from us. To learn more about our product selection, read our Blog. Call us to order at (800) 674-3815 Monday-Sunday 8am-8pm EST.
DISCLAIMER: This motor-powered bicycle or scooter may have a motor-assisted speed of 25 km/h or 15.5 mph, and if so, is NOT to be used for transport of people on public access ways without first being registered with the state according to state laws and the operator being legally licensed to drive on public access ways. We do not assume any liability for any usage of this product, especially outside the legal boundaries of your local state laws. If you are looking for information on whether this product is legal to use on public access ways in your local area, please consult an attorney.
COVID-19 Shipping Delays Notice: Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands may take up to 7-14 days or more. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 674-3815 or email us at support@mobilityparadise.com with any questions you may have.
Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands can take up to 7-14 days. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 674-3815 or email us at support@mobilityparadise.com with any questions you may have.
Mobility Paradise Shipping time Delivery Info Policy By Brands
Orders are processed within 24 hours of receiving the order and generally arrive within 2-3 business days but delivery time is subject to changes based on availability and location of the end customer. Vive Health takes no responsibility for carrier issues once the package has been shipped and the drop ship customer will need to contact the carrier directly to resolve any carrier related issues. Orders
may be expedited with a charge that will be added to the invoice as an additional shipping fee..
If the order is less than $200 USD there will be a shipping fee of $9.99, this may vary depending on the shipping location and package size.
The items will be delivered outside of your residence or business. This does not include delivery to indoor locations or above the first floor, unless already provided by the carrier at the location. Due to Covid-19 restrictions, carrier restrictions may apply.
Additional Drop Shipment Information
- We do not provide International drop ship requests
- We do not provide shipping to PO Boxes
- Prices vary upon specification (i.e. delivery requirements and location)
- Not all locations can be accommodated
- In case a claim needs to be submitted with the carrier, this process is agreed upon by the drop shipping account and the end customer and it is left to the drop shipper's discretion.
Delivery does not include
- White Glove Delivery is not included in any purchases. The package will not be brought into a home or business or delivered to a room of your choice.
- The unpacking, packaging, and assembly of a purchased product are not included.
- Removal of other products, furniture unpacking or packaging debris for removal product assembly is not included.
- Additional packaging will not be provided, the customer should keep the packaging intact as it is required for ALL return circumstances. If a return is received not in original packaging, no refund will be given.
Hawaii, Alaska, or Canada
If you are purchasing items that ship to Hawaii, Alaska, Puerto Rico, or Canada, the order must be more than $500 and the additional shipping cost will be included in the invoice as an additional shipping charge. Freight shipping takes approximately 5-15 business days and may not be expedited. If you are purchasing items that ship by freight to these locations an additional charge will apply.
No freight shipping will be provided for heavy or oversized items to these locations and will need to be arranged by the drop ship company and paid by the drop ship company alone.
All customs and importing fees will need to be paid by the drop ship company, this charge is subject to being added after the original order has been paid and shipped.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
Order Confirmation:
- You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
- As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via email.
- If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Order Shipment:
- If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will ship within 1-2 business days from the date of your order.
- We will send you the tracking information within 24 hours to the email address you provided when checking out.
- We ship via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Mostly, all orders will ship in the next business day and delivery time varies between 3-10 business days if product is in stock (Due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders).
- Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
- Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost.
- We do not offer Cash On Delivery.
- A phone number is required by the freight company so a delivery appointment can be made.
- Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.
- A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
- Note to international customers: You are responsible for any and all duties or taxes that may apply. (see details below)
- Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
- As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
- To avoid a delay in receiving your order from customs, consider the following:
- Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
- Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
- We do not refund original shipping charges for goods that are refused for delivery at customs.
- We will deduct all additional fees resulting from refused international shipments from your refund.
- If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
- If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
- We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
- If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@mobilityparadise.com.
Damages:
- Please inspect the packaging of your items when they arrive.
- If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
- If your item(s) do arrive damaged, please send photos to support@mobilityparadise.com and we will process an insurance claim on your behalf.
Please note: Cosmetic damages such as scratches and dings sometimes happen due to shipment handling and are not grounds for returning the entire product. We may be able to send out replacement parts or touch up paint. You can email us at support@mobilityparadise.com or call us and we can suggest ways to help you resolve the issue.
Cancellations & Refunds:
- All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
- If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
- If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Backorders:
- From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
- The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
- If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.
- Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
Important Freight LTL Shipment
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):
- Carton damage requires visual inspection of contents of the unit.
- Mobility Paradise recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Mobility Paradise immediately.
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
Carton packaging has excessive damage with the exposed product:
- Refuse shipment
- Sign carrier paperwork: “Carton damaged and refused”
- Notify Mobility Paradise immediately.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@mobilityparadise.com.
Returns, Refunds, Cancellation, and Pre-Order Policy
MobilityParadise.com is committed to providing the best customer service in the mobility industry. Our goal is to make your shopping experience as easygoing as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
Mobility Paradise 30-Day Satisfaction Guarantee Return Policy
Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.
- You must notify us of your intent to return within 30 days of the delivery date.
- Our return policy applies to cancellations made after an item has been physically shipped or refused at the time of delivery.
- We will refund the product price minus any applicable fees and charges.
- Original shipping charges are non-refundable.
- Items with Non-Returnable Marks and FREE GIFTS cannot be returned.
- You are responsible for any return shipping charges.
- Refunds will be applied to the same payment method used when the original purchase was made.
The Following Cannot Be Returned
- Products that are eligible for parts under manufacturer warranty
- Products that have had their original manufacturer packaging opened
- Products that have been out of their original manufacturers' packaging
It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.
If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
All return requests must be submitted in writing and sent to support@mobilityparadise.com
*Exclusions
Mobility Paradise works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under the "Returns" tab on the product page and below:
Mobility Paradise Returns Policy By Brands
All returns need to be handled directly with the Drop Shipping Company and have a limited time frame of 15 days since the label is sent for the items to be processed at the original carrier delivery.
All returns will receive a 30% restocking fee on the sales price of the returned item if it arrives in resellable condition. If it arrives damaged and not resellable there will be an additional fee of 30% over the sales price of the returned item, this includes and is not limited to missing original packaging or internal components, including the manual.
The refund will not exceed the original sales price of the item(s) in the order, per the return conditions specified above. The shipping fees will not be part of the refunded amount.
Vive Health’s deliveries are subject to additional charges. Charges may be waived depending on the circumstances.
Delivery does not include
Additional packaging will not be provided, the customer should keep the packaging intact as it is required for ALL return circumstances. If a return is received not in original packaging, no refund will be given.RETURN PROCEDURE
- All return requests must be submitted in writing and sent to support@mobilityparadise.com
- If your return is approved you will receive an email from us with return instructions.
- Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
- We recommend taking a picture of the package and/or the item before shipping.
- Ship the package. We will either provide you with a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
- Please provide us with the tracking number.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.
QUESTIONS? EMAIL US: SUPPORT@MOBILITYPARADISE.COM
CANCELLATIONS
All cancelled orders are subject to a 5% cancellation fee. This fee covers our costs from our credit card processing company and our administrative costs of handling your cancellation. Whenever we refund an order, we are not refunded our merchant card processing fees and it takes our team time to deal with your cancellation, which costs us money.
Please be careful before you place your order that you fully understand that the product is right for you, and that if there is any lead time associated with the product, as there is with built-to-order products for instance, that you are aware and ok with it.
If your order has not been shipped yet, this is the only fee you will incur.
If your order has been shipped, the standard return procedure applies and more fees will apply like shipping costs and return shipping costs, and restocking fees if any. We do not charge restocking fees, we only pass them on from our supplier.
Refunds will only be issued to the original credit card or your financing account that you used when placing your order. We do not issue checks or cash refunds.
The only time we will waive this fee is if you request your order to be cancelled due to out of stock or extended lead time. However, if you choose to change your order to another product that's in stock, we may reward you with either an additional discount of our choosing or an additional free gift.
PRE-ORDERS
We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our supplier's warehouse.
If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.
If you can't or don't want to wait, you can choose an alternative product. At that point, we will either charge or refund you the difference, update your order, and ship out the alternative product.
If you don't want an alternative product, you can cancel your order without any cancellation fee.
If you choose to accept the ETA and wait for your product, your order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.
If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.
If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.
Thanks for your understanding.
QUESTIONS? EMAIL SUPPORT@MOBILITYPARADISE.COM
DAMAGED MERCHANDISE
In the event of damage to your product in shipping, please contact support@mobilityparadise.com to arrange for replacement and pick-up of the damaged Electric Bike Paradise. Please refer to our Shipping Policy for more details.
EMAIL: SUPPORT@MOBILITYPARADISE.COM
DEFECTIVE MERCHANDISE
Most of our products come with at least a 1-year manufacturer's warranty. The warranty information can be found under the "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.
EMAIL SUPPORT@MOBILITYPARADISE.COM
PLEASE READ!
It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.
If we received the item damaged you may file a claim with your shipping company.
If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.
Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.
Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days, or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.
We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
The Following Brands Are Excluded:
Welcome to Mobility Paradise
We are passionate about helping people find the best product for their mobility needs whether it be a Mobility Scooter, Electric Scooter, Electric Wheelchair, Patient Care Product, Wheelchair, Oxygen Concentrator, Lift Chair, Sauna, Steam Shower, Massage Table, Exercise Equipment, Electric Bike, Massage Chair, or a Bathtub.
We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the mobility industry. Our customers mostly include the middle-aged, elderly, disabled, and obese looking to improve their mobility so they can maintain a normal and happy lifestyle of getting around the house and getting out of the house on a regular basis.
What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our Mobility Scooters and Electric Wheelchairs inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.
Our Commitment To You
- World-class customer service.
- FREE shipping to the lower 48 USA on every order.
- Most Mobility Scooters, Electric Wheelchairs, and Lift Chairs come 95% assembled with very little assembly required. *Some exclusions apply. Please see product page for details.
- We guarantee that our prices are the lowest online.
- We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "To Help You Get Mobile and Stay Happy"
At Mobility Paradise, our mission is to help you get mobile and stay happy. Our products have allowed the elderly, obese, disabled, and every-day people to get around the home and out of the house on a regular basis so they can be healthy and stay happy. We want to help you stay active and live a normal healthy and happy lifestyle of getting around the home and getting out of the house.
We believe our mobility products are revolutionizing the way middle-aged, elderly, and disabled are living a normal and happy lifestyle. With the increasing popularity of our mobility products, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Authorized Online Dealer
- Best Return Policy
- Free Shipping Every day
- Low Price Guarantee
- Satisfaction Guarantee
- Courteous Sales Experts
Worried About Price?
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer fast free shipping zero taxes anywhere except for Indiana, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying a Mobility Scooter, Electric Scooter, Electric Wheelchair, Patient Care Product, Wheelchair, Oxygen Concentrator, Lift Chair, Sauna, Steam Shower, Massage Table, Exercise Equipment, Electric Bike, Massage Chair, or a Bathtub is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call at (800) 674-3815 or email us at support@mobilityparadise.com.
How We Give Back To The Community
We love to give back to our community. From assisting elderly choose their perfect mobility products to helping less fortunate communities, we've done it all. Our love for mobility products extends far beyond our local community. We want to help the world. We've partnered with Alternatives in Motion and American Outreach Foundation to help people live a better life with the help of mobility products. It's amazing what a difference a mobility product can make to a person's life. Watch these video to learn more about what the Alternatives in Motion and American Outreach Foundation does for the communities.
We donate a portion of our profits to Alternatives in Motion and American Outreach Foundation. All proceeds go to help the people with disabilities get a Mobility Scooter or Electric Wheelchair of their own, to help promote a healthier and easier happy life for our brothers and sisters with mobility difficulties.
Meet The Founder
The owner, Trevor, is from Seattle, Washington. In 2013, Trevor's aging grandma fell and broke her hip which forced her to use wheelchairs to get around for the remainder of her life. Trevor's family was forced to put her into an elderly care home and Trevor visited her daily to take her for walks around the neighborhood.
Trevor was already selling electric bikes online through his website Electric Bike Paradise but up until this point, Trevor didn't know much about mobility products. Trevor did some research in the elderly care products industry only to find that there weren't very many websites providing a full selection of quality products and educational materials, so he started a new website called Mobility Paradise, the one you're on right now, to provide Mobility Scooters, Electric Scooters, Electric Wheelchairs, Patient Care Producrs, Wheelchairs, Oxygen Concentrators, Lift Chairs, Saunas, Steam Showers, Massage Tables, Exercise Equipment, Electric Bikes, Massage Chairs, and Bathtubs to customers all over the USA and Canada, not to mention all the information you need to make an informed buying decision like buying guides and how-to guides.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
Our Customer Support Team
Our team operates out of an office space in Indiana and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier's warehouses which are located throughout the continental USA.
Our Warehouses
Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages.
How To Contact Us
You can call our customer support and sales team Monday-Sunday 8am-8pm EST at (800) 674-3815.
You can chat live with our customer support and sales team all day every day, just look for the button in the lower-right corner that says "Chat with us."
You can email our customer support team and sales team: support@mobilityparadise.com and we will reply within 1-2 hours during regular business hours Monday-Sunday 8am-8pm EST.
You can write to us:
MOBILITY PARADISE LLC
9783 E 116th St, Ste. 1047
Fishers, IN 46037-2822 United States
We hope you enjoy your new mobility scooter, electric wheelchair, wheelchair, or patient care product as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about Mobility Scooters, Electric Scooters, Electric Wheelchairs, Patient Care Producrs, Wheelchairs, Oxygen Concentrators, Lift Chairs, Saunas, Steam Showers, Massage Tables, Exercise Equipment, Electric Bikes, Massage Chairs, and Bathtubs, or why you should get one, what they are, how they work, and when the best time to get one is, check out our Buying Guides.
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Financing Available
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If you have any issues with your product, please call us at (800) 674-3815 or email us at support@mobilityparadise.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.
Mobility Paradise Warranty Policy By Brands
This chair is comfortable and easy to use. It’s lightweight and the battery has a long-range.
Excellent seller, a great chair very easy to handle. Very good battery life for daily use especially with a second battery on board. Customer service at MobilityParadise.com is prompt, helpful, and very responsive.
It looks super nice and was very easy to assemble this chair is going to my grandmother in Mexico. So far she has told me that it's really easy to move in it.
My mother broke her hip several months ago, though she can use a walker her ambulatory skills are limited. This chair has increased her mobility and quality of life.
I was truly impressed at how well this wheelchair is to use. It's very lightweight and easy to handle. I purchased it for my parents to use and it's been a great help to them. At first, I didn't know what to think of the wireless remote but it was very convenient when delivering it to their home. It seems well built and a good deal for the price.
The wheelchair is great. Very comfortable and efficient. Able to get around stores!
Vive Health 24V/10Ah 200W Folding Electric Wheelchair MOB1029
Call Us Now for Personal Assistance or a Price Match:
(800) 674-3815
- Fast and Free Shipping
- No Sales Tax
- Lowest Price Guaranteed
- Easy Returns
Sale Ends: 11:59PM EST
Our Customers Love Us
from 10822 reviewsI have not used it as yet, since it arrived it has snowed and I cannot use it in the snow. Also the temp. has been in the one digits.
Received my specter s but noticed the lower right hand chain stay of the main swinging arm has a large dent in the side of the formed tube. The paint has not be disturbed. And when riding I believe the motor makes a dry squeaking sound at times. This sound is not constant and is erratic. I have yet to pin point the squeaking. Overall I am pleased with this purchase be would like assistance to remedy these issues.
Everything is great if it all came on time. Having to wait fer other items to show was hard , but you worked on. Shipping is difficult at this time of year and having patience help. Thank you fer your time on making sure all is good.
Razor Dirt Rocket MX500 36V Kids Electric Dirt Bike RZ-MX500
Love it!
No good snow street only
I am a RN and use many mattresses when caring for patients in the hospital. My mother in-law ordered the immersus mattress and is so happy with the comfort, and the ability to get out of bed with the safety bolster. Quality product!
This Immersus mattress is the best mattress. My mom healed on it after trying 3 other more expensive mattresses.
I HAVE TO USE MINE ABOARD CRUISE SHIPS AS I CAN NOT WALK LONG DISTANCES. I HAVE FOUND BY PUTTING MY FEET ON THE GROUND ON EACH SIDE HELPS. THIS IS THE ONLY WAY I CAN GET AROUND. HAD A ELECTRIC WHEELCHAIR FOR 6 YEARS BUT COULD NEVER GET USE TO THE CONTROL ON ONE SIDE. ENDED UP TAKING THE BATTERY OUT AND LETTING MY HUSBAND PUSH ME AT HIS FAST PASE.
I was just on vacation last month and my mobility scooter was a life saver for me. I took my standup walker also but so found out that the scooter was the only wheels for me. It was so easy to stow away and use when I needed it and boy did, I needed my scooter. The long walks while ashore was nothing less than a Mircle. Thanks to Mobility Paradise for the easy purchase on my scooter.
I love it! Perfect for what I was looking for.
Will comment if I have to use after manufacture warranty. Still waiting on missing helmet.Would take certificate for accessories if possible.
After trying the DWMEIGI trike out for the first time, I was a little skeptical as it felt so different from a bike. It takes a little practice, but I feel so much safer on the trike once I got used to it. Now I love it.
Aesthetics is excellent! Good looking machine. Runs like a scalded dog! I am very happy with my machine.
Added used office chair in place of bicycle seat
just purchased a EWheels EW-Vintage 48V/20Ah 500W 4-Wheel Mobility Scooter
just purchased a Tzora Classic Folding 4-Wheel Mobility Scooter ESUS10
just purchased a Shoprider Echo Folding 12V/10Ah 4-Wheel Mobility Scooter FS777
just purchased a EWheels EW-54 60V/20Ah 700W Bariatric 4-Wheel Mobility Scooter
just purchased a Feather Chair Featherweight 25.2V/10Ah 120W Folding Mobility Scooter