Welcome

If you have any issues with your product, please call us at (800) 674-3815 or email us at support@mobilityparadise.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains. 

Mobility Paradise Warranty Policy By Brands

ONE-YEAR LIMITED WARRANTY

For One (1) year from the date of invoice issued by Afikim Electric Vehicles to Dealer, Afikim Electric Vehicle will repair or replace at our option with any new or
reconditioned components, free of charge, any of the following parts found upon
examination by an authorized representative of Afikim Electric Vehicle to be
defective in material and/or workmanship:

Structural Frame Components, Including:

  • Main Frame
  • Fork
  • Seat Post
  • Tiller Frame
  • Transaxle
  • Motor/Brake (electronic function ONLY)
  • Brake
NOTE: If there is an increase in the operational noise level in the transaxle, the
warranty does not apply. An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter.
For one (1) years from invoice, Afikim Electric Vehicle will repair or replace at our option with any new or reconditioned components, free of charge, any of the
following parts found upon examination by an authorized representative of Afikim Electric Vehicle to be defective in material and/or workmanship:
  • Bearings
  • Bushings
  • Rubber Components (except tires)
  • Plastic components (except body)
  • Electronic Controllers
  • Chargers
  • Harnesses
  • Any other electrical subassembly
The battery is covered by a separate warranty, provided by the battery
manufacturer. The batteries are not warranted by Afikim Electric Vehicle.

AMIGO MOBILITY HEALTHCARE WARRANTY 

General Warranty Provisions Amigo Mobility International, Inc. (AMI) warranties the original, completed Amigo it manufactures only to the original owner. If warranty card or proof of purchase is not received, warranty begins on the date the Amigo was shipped. This warranty supersedes and is in lieu of all other warranties, expressed or implied, and no person, agent or dealer is authorized to give any warranties on behalf of AMI, nor to assume for AMI any other liability concerning any of its products unless made in writing and signed by an official of AMI. This warranty gives you specific rights, with the possibility of other rights, which vary depending upon your locality. The warranties on this page do not cover the failure of any part or accessory due to: 

  • Shipping damage 
  • Abuse, misuse, accidental damage, or acts of nature 
  • Exceeding the specified weight capacity of the model 
  • Improper installation or opening sealed components 
  • Modifying the Amigo or installing accessories not authorized by AMI 

Warranty Coverage: AMI will repair or replace a part that is defective in material or workmanship under normal use. AMI may use factory-recertified parts (rather than new parts) for some warranty repairs. Warranty replacement parts are covered for the remainder of the Amigo unit warranty. AMI Covers labor warranty at factory headquarters in Bridgeport, MI for the first 60 days of ownership. Freight charges are not included under labor warranty. 

  • Structural components - platform, frame and lower seat post (non PSL) have a limited lifetime warranty (seven years). 
  • Main components - controller, charger, motor, powered seat lift (PSL) and transaxle have a two-year warranty. 
  • Seats and other components have a one-year warranty (cuts and tears in seats are not covered by warranty). 

Batteries supplied by AMI are warranted for one year (freight not included after six months) and carry Amigo brand labels. Damage caused by battery moisture, spillage, or leakage is exclusive of warranty. Lithium-ion batteries carry the following warranty: 

  • Warranty period is 60 months; beginning when the Amigo healthcare model or batteries are shipped from AMI factory. 

Serial number of unit/date code on battery will be required. 

  • Warranty covers defects in workmanship and material. 
  • Failure constitutes a fully recharged battery with less than 50% of its rated capacity under normal operating/charging 

conditions and is covered within the 60 month period. Lithium-ion batteries must be returned to AMI. Upon receipt, batteries will be tested to confirm warranty conditions are 

met. 

  • First 36 months' replacement batteries will be lithium-ion; 37 months and older may receive sealed lead acid batteries. 
  • AMI is obligated to repair or replace products/parts returned by the purchaser and found to be defective under warranty at our 

factory in Bridgeport, Michigan. 

  • If inspection determines that a returned part or unit is fully functional or inoperable due to a non-warranty nature, it will be 

returned at expense of the owner. 

  • Parts purchased separately from the original unit, or rebuilt units, carry a one year warranty against defects in material and 

workmanship. 

Customer Satisfaction Complete satisfaction with your Amigo is our main goal. If you are not satisfied with any maintenance or repair work completed by a local Amigo dealership, please follow these two steps: 

-... 

  1. Review your concerns with the dealership's management (service manager or general manager). In most cases, a satisfactory 

solution is found. 2. Occasionally, an Amigo owner will not be fully satisfied with a dealer's decision or actions. In that case, contact Amigo customer service. Having the following information available will expedite response time: 

  • Serial number of your Amigo (see page 13 for location of serial number). 
  • Name, city and state of the dealer who sold you the Amigo. 
• Date and reason for each visit to dealership.

THREE-YEAR LIMITED WARRANTY

Three (3) years from the date of purchase on all structural frame components; including platform, seat post, and frame.

ONE-YEAR LIMITED WARRANTY

One (1) year from the date of purchase, if any part or electronic component of the Scooter is found upon examination to be defective in material and/or workmanship, it will be repaired or replaced, at EV Rider, LLC’s option, without charge. Labor charges are NOT included. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase, serial number and the date of purchase are always required. For warranty service, please contact the dealer/company from whom you purchased your EV Rider product.

SHIPPING - DOMESTIC: All warranty items will be shipped via Fedex Ground. Requested expedited shipping will be at the expense of the purchaser. 

SHIPPING - INTERNATIONAL: Parts will be provided under warranty at no charge, but shipping to any offshore and/or international location will be the responsibility of the purchaser. International and offshore end-users must contact the dealer/distributor directly to initiate the warranty process. 

ONE-YEAR WARRANTY EXCEPTIONS
Motor: In cases where there is an increase in the operational noise level, the warranty does not apply. (An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter). The batteries that are purchased separately or in addition to the batteries provided with the scooter are warranted by EV Rider for one year after the purchase of the Unit with the exception of the Stand-N-Ride scooter. 

Service: Warranty service can be performed by EV Rider, LLC or by an authorized EV Rider, LLC service facility. Do not return faulty parts to EV Rider, LLC without prior consent. A request for a Return Authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser. In the event replacement parts are sent to a customer or dealer, EV Rider may require any damaged or defective parts to be returned to EV Rider. Parts not returned to EV Rider will be billed to the customer or dealer. 

WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter. This Warranty excludes:

  • Batteries that are provided free with the scooter. See the EV Rider invoice/packing slip for additional detail.
  • Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs, upholstery and seating, motor brushes, fuses, plastic shrouds and footrest covers, etc.)
  • Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper operation, excessive loading, maintenance, or storage, commercial use or use other than normal.
  • Used other than for the purpose of the purchaser’s mobility.
  • Repairs and/or modifications made to any part of the scooter without specific and prior consent from EV Rider, LLC.
  • Labor, service calls, shipping, and other charges incurred for repair of the product not approved by EV Rider, LLC.

Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause. Any battery faults due to a defect in the original manufacture will normally become obvious within the first two months of use. Any gradual deterioration in performance after this period is normally associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty. There is no other express warranty. 

Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded. 

Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation of incidental or consequential damages. So, the above limitation or exclusion may not apply to you.

Warranty-Mobility Scooters

Models:   EW-01, EW-02, EW-07, EW-08, EW-11, EW-20, EW-21, EW-29, EW-32, EW-36, EW-37, EW-38, EW-42, EW-44, EW-52, EW-54, EW-66, EW-72, EW-74, EW-77.

Three Year Limited Warranty

Three (3) years from the date of purchase on all structural frame components; Seat post and frame.

One Year Limited Warranty

One (1) Year from the date of purchase, if any part or electronic component of the scooter is found upon examination to be defective in material and/or workmanship, it will be replaced at E-Wheels’ discretion.

The batteries are warranted by E-Wheels for 2 months after the purchase of the Unit.

Labor and service calls are NOT included: The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase is always required for warranty service. Please contact the dealer/company from whom you purchased your E-Wheels product.

SHIPPING - DOMESTIC: Parts will be provided under warranty at no charge. All warranty items will be shipped via UPS Ground. Shipping fees will be at the expense of the purchaser.

SHIPPING - INTERNATIONAL: Parts will be provided under warranty at no charge, but shipping to any offshore and/or international location will be the responsibility of the purchaser. International and offshore end-users must contact E-Wheels directly to initiate the warranty process.

ONE-YEAR WARRANTY EXCEPTIONS

MOTOR: In cases where there is an increase in the operational noise level, the warranty does not apply. 

(An increase in operational noise level usually occurs due to excessive strain on the scooter).

SERVICE: Warranty service can be performed by E-Wheels or by an authorized service facility. Do not return faulty parts to E-Wheels without prior consent. A request for a Return Authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.

WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter.

This Warranty excludes: 

Battery Charger: The charger carries a 30 day warranty.  

Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs, upholstery and seating, throttle, brakes, motor brushes, fuses, plastic shrouds and footrest covers)

Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence, improper operation, excessive loading, maintenance, storage, commercial use, or use other than normal.

Used other than for the purpose of the purchaser’s mobility. 

Repairs and/or modifications made to any part of the scooter without specific and prior consent from E-Wheels.

Labor, service calls, shipping (including warranty claims), and other charges incurred for repair of the product are not approved by E-Wheels unless authorized.

Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause. Any battery faults due to a defect in the original manufacture will normally become obvious within the first two months of use. Any gradual deterioration in performance after this period is normally associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty. There is no other express warranty.

Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded

Scooter Not Working Properly:

  • Advise us by email at support@mobilityparadise.com within 3 days of the issue.
  • You will provide video evidence of the issue you are having to us. Send video to support@mobilityparadise.com.
  • The technician will review it and deem if the item is fixable or defective.
  • If the item is deemed fixable he will send replacement parts to replace those parts.
  • It is the responsibility of the customer to replace those parts as per the warranty.
  • It is the discretion of the technician to deem a scooter defective entirely and deem a replacement.
  • If the technician hasn't deemed this and you would like to return the scooter, it will be your responsibility to return the item, allowing that the return window is still open. You will be issued a Return Merchandise Authorization (RMA)

 

ELECTRIC WHEELS ELECTRIC BICYCLES


Purchased within the United States 
ELECTRIC WHEELS LLC warrants to the original owner of each new EWHEELS brand electric bicycle, when purchased directly from an authorized ELECTRIC WHEELS reseller, to be complete and that the following components will be free from defects in material and workmanship for the period indicated below.

WARRANTY DOES NOT COVER NORMAL WEAR AND TEAR, SHIPPING DAMAGE, ALTERATIONS, MODIFICATIONS, MISUSE, NEGLECT OR ABUSE.

Warranty
EWHEELS branded electric bicycles: three months (90 days) from purchase date by the original owner. ELECTRIC WHEELS replacement or maintenance parts & accessories: One month (30 days) from purchase date when purchased directly from ELECTRIC WHEELS.

Specific Warranty Items 
Tires and inner tubes are warranted to be free from manufacturing and material defects for One month (30 days). The tire and inner tube warranty does not include damage from normal road hazards, flat tires, tire cuts and the like, skid wear or blowouts from over inflation or other such misuse, or normal wear.

Batteries (factory-installed in an EWHEELS bike) are warranted to the original owner to be free from defects in materials and workmanship for a period of three months (90 days) from the date of purchase by the original owner. The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, or normal wear. Batteries purchased as maintenance or accessory parts are warranted for One month (30 days) from the date of purchase by the original owner, when purchased directly from ELECTRIC WHEELS.

Items Not Covered 
Warranties are limited to replacement of parts and/or products determined by ELECTRIC WHEELS, at its sole discretion, to be defective. In cases where multiple components are missing, you may be redirected to the retailer for assistance. ELECTRIC WHEELS Limited Warranty does not cover or apply to the following: Normal wear and tear; any damage, failure and/or loss caused by accident, shipping damage, misuse, neglect, abuse and/or failure to follow instructions or warnings as stated on the product or in the applicable owner’s manual or other printed materials provided with the product; damage, failure and/or loss caused by the use of the product for stunt riding, ramp jumping, competition, off-road use, acrobatics, trick riding or other similar activities, or use in any other manner for which such products were not specifically designed. This warranty does not apply to any products or components, mechanical and/or electrical, which have in any way been altered from their original configuration by any person. ELECTRIC WHEELS will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. The ELECTRIC WHEELS Limited Warranty does not cover or apply to any ELECTRIC WHEELS product used for rental or commercial purposes unless the specific product is designated, labeled or marketed by ELECTRIC WHEELS as acceptable for rental or commercial use. The ELECTRIC WHEELS Limited Warranty does not cover or apply to any ELECTRIC WHEELS product sold by a non-authorized reseller or retailer. The ELECTRIC WHEELS Limited Warranty does not cover or apply to any replacement, maintenance or accessory parts not sold directly by ELECTRIC WHEELS to the original retail purchaser.

Warranty Claims 
Those parts and/or products which are determined by ELECTRIC WHEELS to be defective and to qualify for warranty replacement will be provided at no charge, only after a valid warranty claim is processed by ELECTRIC WHEELS Customer Service Department. Warranty claims must be made by the original purchaser by contacting the ELECTRIC WHEELS Customer Service
within the warranty period (stated above). Standard Shipping & Handling fees will apply to all orders placed for warranty parts and/or products and will be charged to the customer/warranty claimant at the time said parts and/or products are shipped from ELECTRIC WHEELS. ELECTRIC WHEELS, at its sole discretion, has the option of replacing with a new part, or factory re-certified part. The Limited Warranty stated herein is in lieu of and expressly excludes all other warranties not expressly set forth herein, whether expressed or implied by law or otherwise, including, but not limited to, any warranties for merchantability and/or fitness for any particular purpose. ELECTRIC WHEELS shall in no event be liable or responsible for incidental or consequential losses, damages or expenses in connection with their products. The liability of ELECTRIC WHEELS hereunder is expressly limited to the replacement of goods complying with this warranty or at the sole discretion of ELECTRIC WHEELS to the repayment of an amount equivalent to the purchase price of the product in question.

Shipping & Handling fees will apply to all claims made under this warranty and will be charged to the claimant at the time products are shipped from ELECTRIC WHEELS distribution center.

Limited Warranty
EZ Carrier LLC


This product is warranted to be free from any defect in materials used in the manufacture, and/or workmanship at the time of its manufacture. The manufacturer’s warranty period is one year unless otherwise specified at time of sale. Any part found to be defective during this period will be repaired or
replaced at the discretion of EZ Carrier, LLC. Any part replaced under the warranty will be covered for the remaining period of the warranty. Any parts replaced under the warranty must be returned to EZ Carrier, LLC and will become the property of EZ Carrier, LLC. EZ Carrier, LLC may, at its discretion make any repairs or replacement of defective parts but such work shall not be deemed to be any admission of liability. EZ Carrier will bear labor charges for work carried out under the warranty. The warranty may not be transferred to subsequent owners for the balance of the remaining warranty period.


Conditions and Exclusions:
1) The product must not have been used for competition, misused, inadequately
maintained, or incorrectly serviced or maintained.
2) The product must not have been subject to any modification, repair, or replacement
other than as authorized by EZ Carrier, LLC.
3) Defects caused by faulty adjustment, neglect, or repairs and alterations performed by
anyone other than EZ Carrier, LLC are not covered by this warranty.
4) Defects caused by the use of parts and accessories not authorized by EZ Carrier, LLC
are not covered by this warranty.
5) The warranty does not cover the cost of transportation of the product to or from EZ
Carrier, LLC, or expenses incurred while the product is out of use and under warranty
repairs.
6) The warranty does not cover product used on a commercial basis.
7) The warranty does not cover defects, which have not been reported to EZ Carrier,
LLC within the immediate discovery of the defect.
8) Should a warranty claim become necessary, EZ Carrier, LLC shall not be liable for
loss of use, inconvenience, lost time, commercial losses or other incidental or
consequential damages.
9) If for any reason, the carrier does not appear to be in good and sound condition, it
must not be used. Any loss as a direct or indirect result of the use of the carrier in a
compromised condition is the sole liability of the user.
10) Paint finish will diminish, scratch, and chip over a period of time due to normal use
and therefore paint is not covered under warranty, nor is rust that has resulted from
exposed surfaces. We recommend to wash clean the salt and chemicals during winter
months.
11) Actuator and motor on the lifts carry no warranty other than that of the manufacturer
of them; actuators, one year; motors, one year (EZ Carrier LLC does not make these
specific parts).
12) Must present copy of this paper work along with copy of proof of purchase as in copy
of credit card statement or such. at time of warranty work.

Any statement, condition, representation, description or warranty otherwise contained in any other publication or advertisement shall not be construed as enlarging, varying or overriding anything contained herein.

EZ Carrier, LLC reserves the right to make alterations or improvements without notification to any model without obligation to do so to products already sold.

Liability Disclaimer:
The purchaser of the carrier is solely responsible for the installation, use, and the securing of any item being carried. In no event shall EZ Carrier, LLC be liable for any damages whatsoever, including but not limited to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profit, or other intangibles, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, unauthorized use, performance or nonperformance of our products. Even if EZ Carrier, LLC has been advised previously of the possibility of such damages and whether such damages arise in contract, negligence, tort, under statute, in equity, at law or otherwise. In no circumstance shall EZ Carrier be liable for any losses or damages whatsoever. All matters are interpreted under Oklahoma law.

Safety Considerations:
Stopping distance – a carrier and cargo add weight to the vehicle and lengthens the time and distance that it takes to stop. Be sure to review the guidelines provided by your automobile manufacturer’s manual and adjusts your riding accordingly, allowing extra time and distance for slowing and stopping.
Passing – due to the extra weight of the carrier and cargo, be sure to allow extra time and space for passing. The combination of carrier and cargo extend the length of your vehicle and should be considered when merging and passing.
Tire Maintenance – be sure tires are inflated to the proper psi. Consult your automobile manufacturer’s operations manual for recommendations.
Check your hardware – make sure all hardware is tightened and secure prior to beginning any trip. Alterations – changing, adding to, or removing parts of a carrier may adversely affect the handling of the product and is strongly not advised.

Warranty

Probity Cell LLC, dba Glion® (“Probity Cell”) warrants to the first retail purchaser of this product that it is free from defect in materials and/or workmanship for a period of 12 months from the date of purchase or 1,000 miles, whichever occurs first. This limited warranty does not cover normal wear and tear or any damage, failure or loss caused by improper maintenance, storage or use of the Glion electric scooter. This limited warranty will be void if the product is ever used in a manner other than for recreation or transportation, modified in any way, or rented.

If you purchased your product directly from Probity Cell, or authorized resellers that are not authorized to perform warranty service, you will be required to send the product, pre-paid and insured, to our service center for warranty repair. You will be advised of shipping instructions in reply to your email. Please include a brief description of the problem and a dated proof-of-purchase receipt with any product returned for warranty repair. Products returned to Probity Cell for warranty repair, which upon receipt by Probity Cell are confirmed to be defective and covered by this limited warranty, will be repaired or replaced (at Probity Cell’s sole option) at no cost to you and returned pre-paid to customers located within the Continental United States. International customers (customer located outside of the Continental United States) will also be responsible for the cost of return shipping. Defective parts will be repaired or replaced with new or factory-rebuilt parts at Probity Cell’s option.

If you purchased your product from an authorized reseller that is authorized to perform warranty service, you will be required to return the product to that reseller for warranty repair.

ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE ONE-YEAR LIMITED WARRANTY PERIOD SET FORTH ABOVE, AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE DUE TO NORMAL WEAR AND TEAR, DAMAGE CAUSED BY IMPROPER OPERATION, MAINTENANCE OR STORAGE OF THE PRODUCT (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT).

UNDER NO CIRCUMSTANCES SHALL PROBITY CELL BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING DIRECTLY OR INDIRECTLY IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL PROBITY CELL’S LIABILITY FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR PROBITY CELL ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS PRODUCT.

Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

The GoLite Lift comes with a limited warranty and the following coverage: 

Frame - 2-Years 

Mechanical Parts: One-year (1) limited warranty. 

  • The remote control and cable assembly will not be warranted if there is physical damage to pins, connectors, or cables. 

  • Any damage physical damage to the plastics or platform surface will not be covered. 

Battery: One-year (1) limited warranty. 


Please make sure to contact us as soon as you discover that there is a problem with the GoLite Portable Lift. 

Warranty Exclusions

  • Failure to follow the proper use, operation, and maintenance

  • The use of non-authorized parts 

  • Mechanical damage caused by an accident or misuse.

  • Consumables such as the inner core and outer tires as well as bearings are not covered  

  • Any unauthorized changes to vehicle design.

  • Any damage caused by a natural disaster such as a flood, earthquake, or fire will not be covered.

  • This limited warranty does not cover normal maintenance service or periodic adjustments required for normal use.

This warranty applies only to the original purchaser and is not transferable.

One year parts and labor for normal wear and tear. 

Merits Health Products, Inc. warrants the main frame against defects in material and workmanship for the lifetime expectancy of this power chair (5 years).

For one (1) year from the date of purchase, Merits will replace at their option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative in the material or workmanship: Electronic controllers, harnesses, chargers, motors. Labor charges incurred in the installation or repair of the above mentioned parts plus all freight charges are not included in the warranty

Warranty exclusions: Tires, plastic or rubber parts, upholstery/armpads, painted surfaces, seating, bearings.

Merits Health Products, Inc. will repair or replace parts as required, provided that an authorization for such return has been acquired by an established dealer and that the part or parts in question are returned fully insured with freight prepaid to us within the prescribed period of warranty. Labor charges incurred in the installation or repair of the above mentioned parts plus all freight charges are not included in the warranty.

Merits Health Products, Inc will not warranty any parts damaged by improper installation and/or repair on the part of the individual owner’s neglect, accident or misuse, nor those parts altered or serviced by an agency not authorized by us.

MovingLife warrants this product to be free from defects in materials and workmanship with the exclusions & exceptions specified below.

Two-year limited warranty: Structural frame components, including mobility scooter chassis, steering mechanism, rear wheels extensions, welds on entire  products.

One-year limited warranty: All electronic parts, including controllers and battery chargers. Servicing to the controller or battery charger must be carried out by    an authorized Moving Life dealer. Any attempt to open or dismantle these items renders the  guarantee  void  on  that  item  Drivetrain,  including  motor  and  seat mechanism. Batteries are covered by a one-year warranty from the original manufacturer. Gradual deterioration in battery performance due to not following usage instructions specified in the owner's manual or worn out through heavy use is not covered.

If within such warranty period, any such product shall be proven defective, such product shall be repaired or replaced at MovingLife's discretion. This warranty does not include any shipping charges incurred in replacement part installation or repair of any such product.

MovingLife’s sole obligation and your exclusive remedy under this warranty shall be limited to such repair and/or replacement.

Any part replaced under warranty is warranted to be free from manufacturing defects until expiry of the original ATTO warranty.

The warranty shall not be affected by change of ownership of the ATTO within the warranty period. Such change of ownership must be registered in the MovingLife’s registration database.

For warranty service, please contact the authorized MovingLife dealer where you purchased your ATTO.

Your warranty may be invalidated if you continue to drive your ATTO when a fault becomes apparent.

In the event you do not receive satisfactory warranty service, please write directly to MovingLife at the address on the contact information section, provide authorized MovingLife dealer’s name, address, and the date of purchase, indicate the nature of the defect and, if the product or the defect part carries a serial number, indicate the serial number. Do not return products to our factory or shipping center without our written prior consent.

This warranty does not include worldwide warranty service outside the country where ATTO was purchased.

WARRANTY EXCLUSIONS & EXCEPTIONS

  • ATTO Battery - one-year limited warranty. Gradual deterioration in battery performance due to not following usage instructions specified in the owner's manual or worn out through heavy use is not covered. The ATTO Warranty includes an ATTO Battery Warranty against failures of the high voltage battery as a result of manufacturing defects. The capacity of a lithium-ion high voltage battery naturally decreases over the period of use due to inherent technical reasons (natural wear and tear). Should a capacity check at a MovingLife authorized dealer within the warranty period of one-year show that the net battery capacity has dropped below 70% of its original value at the delivery of the new ATTO, the portion below 70% will be regarded as excessive capacity
  • Exterior plastic parts
  • Seat upholstery
  • ATTO tires/tire tubes
  • Repairs and/or modifications made to any part of the product or accessories without specific and prior written consent from MovingLife
  • Circumstances beyond the control of MovingLife
  • Damage caused by battery malfunction, abuse, misuse, accident, or negligence, improper operation, maintenance, or storage, commercial use or use other than normal
  • Labor, home repair, shipping, and other charges incurred for repair of the product
  • If the serial number has been removed or defaced Such evaluation will be solely determined by Moving

Moving Life shall not be liable for any consequential or incidental damages whatsoever. There is no other express warranty.

Implied warranties, including those of merchant ability and fitness for a particular purpose, are limited to one year from the date of original purchase and to the extent permitted by law.

Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.

This warranty gives you specific legal rights and you may also have other legal rights which vary from country/state to country/state.

Five-Year prorated limited transaxle warranty.  Three-Year limited warranty on main frame components.  One-Year limited warranty covering virtually all internal components including the electronics.  Batteries are not included in the warranty.
Warranty is 6 months (3 months tires and batteries)

SHOPRIDER MOBILITY PRODUCTS - LIMITED WARRANTIES

Shoprider Mobility Products, Inc. ("distributor") warrants its electric scooters and power chairs ("products") against certain defects in materials and workmanship from the date of purchase, subject to certain conditions and exclusions, as defined below. Please take the time to read the following terms and conditions under which the Distributor agrees to provide repair services.

1. This warranty is valid and enforceable on products purchased in the United States from an authorized Shoprider provider.

2. This warranty is applicable only to the original purchaser of the product from an authorized Shoprider provider and shall not apply to any subsequent purchaser, assignee or other recipient of the products.

3. This warranty is for the replacement or repair, at the option of Shoprider, of defective parts only. This warranty does not cover any labor charges including but not limited to, charges incurred for installation of replacement parts, shipping and/or transportation charges to and from an authorized Shoprider provider, or additional fees, (including expedited shipping), which may be charged to the provider.

4. All warranty replacement parts are under warranty from the date of purchase of the original product and not from the date of part replacement. If a certified refurbished part is not available, Shoprider may determine, at its own discretion, to have the part replaced with a new part. To present a claim under this limited warranty, customer shall deliver the product to an authorized Shoprider provider together with proof of purchase; i.e., sales receipt. This warranty does not cover pick-up, delivery or house calls.

5. The warranty covers the drive train ( including the transaxle, motor and brake) in the following way:

Frame Electronics Motor/Trans Axle/Brake Batteries
Scooters/Power Chairs 5 year warranty 12 Months 12 months 6 months

6. This warranty is valid and enforceable only on products purchased in the United States and from an Authorized Shoprider provider.

7. This warranty is applicable only to the customer as an original purchaser of the product from an Authorized Shoprider provider and shall not apply to any subsequent purchaser, assignee or other recipient of the scooter or power chair from customer.

8. No provider or other similar person has any authority to make any warranties or representations concerning Shoprider Mobility Products, Inc. products, or to extend this warranty beyond the express terms contained within. Distributor assumes no responsibility for any warranties beyond the express terms contained in the warranty. Customer releases and holds distributor harmless from any claims stemming from any unauthorized representations.

9. This warranty shall be void if the Customer modifies the product in any respect including but not limited to the use of parts other than genuine Shoprider parts.

10. This warranty does not apply unless the Registration Card is signed, completed and returned within thirty days (30) from the date of purchase. Manufacturer reserves the right to dispose of the Registration Card once it is received.

11. Warranty exceptions:

A. Transaxle: In cases where there is an increase in the operational noise level the warranty will not apply.

B. Motor: If damage occurs to commutator of motor as a result of not replacing motor brushes after heavy wear to brushes. Motor brushes are wear items but will be warranted for one year.

C. Brake: Brake pads are a wear item and will be warranted for one year.

D. Maintenance: Annual maintenance schedule must be followed.

12. This warranty does not cover batteries or damage caused by battery leakage. Warranty is covered by the battery manufacturer. The battery charger is only covered for a period of one year from date of purchase of unit.

13. This warranty does not cover controllers. Warranty is covered by the controller manufacturer. Manufacturer can void the warranty due to user negligence or liquid damage.

14. This warranty does not cover plastic shrouding or covers, seat upholstery, arm pads or tires as these components are considered wear items.

15. All transportation costs and shipping damage incurred while submitting parts for repair or replacement are the responsibility of the original purchaser.

16. All transportation costs and shipping damage incurred while submitting parts for repair or replacement are the responsibility of the original purchaser.

17. Any implied warranty imposed by state consumer law is limited.

18. Customer represents and agrees that any claims which it may assert against Distributor shall be limited to those which may be asserted under the foregoing warranty.

19. This Agreement shall be governed and construed in accordance with the laws of the State of California. The Customer irrevocably consents that any legal action or proceeding arising out of or in any way connected with this Guaranty shall be instituted or brought by the Creditor or its agents in the courts of Los Angeles County, California; and the Guarantor irrevocably submits to the jurisdiction and venue of that court in any legal action or proceeding.

20. Distributor makes no warranty, either express or implied, including, but not limited to, any implied warranties of merchantability and fitness for a particular purpose. Distributor expressly disclaims all warranties.

21. Your exclusive remedy and Distributor¡¯s entire, collective liability in contract, tort or otherwise, under this Agreement is the repair of the defective system or components in accordance with this Agreement. If Distributor is unable to make such repair, your exclusive remedy and Distributor¡¯s entire liability will be the payment of actual damages not to exceed the charge paid by you. Under no circumstances will the Distributor be liable to you or any other person for any damages, including, without limitation, any indirect, incidental, special, or consequential damages. This agreement gives you specific legal rights and you may have other rights that vary from state to state. Some states do not allow the exclusion or limitation of (i) incidental or consequential damages or (ii) implied warranties, so the above exclusions may not apply.

22. No provider of Distributor and no person other than an officer of Distributor may extend this warranty, nor may they modify it in any respect. No modification or extension is effective unless it is in writing and signed by the President or Vice-President of the Distributor.

Replacement Parts Warranty:

Parts warranty is 3-months or the remainder of the unit warranty, whichever is longer.

WARRANTY – MOBILity scooter

Twelve- Month limited WARRANTY (from the date of purchase).

  • This warranty only applies to parts that are mandatory for operating the scooter.
  • Tzora will cover, free of charge, any defected part which was identified by one of our authorized maintenance & service companies, after examination. 

Six-Month limited warranty (from the date of purchase).

  • The battery has a six-month warrant effective from the date of purchase.

WARRANTY EXCLUSIONS

This warranty does not extend to those items which may require replacement due to normal wear and tear:

  • Plastic Shrouds 
  • Color fixing
  • Motor Brushes
  • Upholstery and Seating
  • Brake Pads 
  • Tires and Tubes 
  • Fuses/Bulbs
  • Circumstances beyond the control of Tzora
  • Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized, IN ADVANCE, by Tzora 
  • Repairs and/or modifications made to any part without specific consent from Tzora
  • Exclusions also include components with damage or failure caused by:
    • Contamination
    • Abuse, misuse, accident, or negligence
    • Battery fluid spillage or leakage
    • Use other than normal design specifications
    • Improper operation, maintenance, or storage
  • NOTE: Gradual deterioration in performance because the battery has been left in a discharged state, left in

Innovative Mobility Products SmartScoot™ (IMP) warrants your SmartScoot™ against defects in materials and workmanship from the date of the original retail purchase as follows:

2 Year Limited Warranty:  Structural Frame under normal use conditions.

1 Year Limited Warranty:  All components, including motor, brakes, electrical, and axles under normal use conditions.

1 Year Limited Warranty:  Battery under normal use conditions.

This limited warranty extends only to the original owner and is not transferable to anyone else.

If a defect exists, IMP will, at its option and to the extent permitted by law either (1) provide components to repair the SmartScoot™ using new or refurbished parts at no charge to you; (2) exchange the SmartScoot™ with a functionally equivalent product that is new or refurbished; or (3) refund the original purchase price.  After repair or replacement, the SmartScootTM/functionally equivalent product will be covered by this limited warranty for the longer of the remainder of the original limited warranty period, or 90 days after IMP ships the SmartScootTM/functionally equivalent product to you.  IMP’s responsibility to repair or replace the SmartScootTM, or to refund the purchase price, is your exclusive remedy.  This warranty excludes damage caused by abuse, misuse, accidents, unauthorized repairs, alterations, modifications, failure to follow instructions in the User’s Instruction Manual and battery Operating Instruction, or other causes that are not defects in materials and workmanship for which IMP is responsible.

This Limited Warranty does not cover parts which may, under normal wear and tear, require replacement including, without limitation, tires, upholstery, fuses, etc.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, IMP IS NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR SERVICE OF THE SMARTSCOOT™.  THE WARRANTY AND REMEDIES STATED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES OR CONDITIONS, WHETHER ORAL, WRITTEN, EXPRESS, STATUTORY, OR IMPLIED TO THE EXTENT PERMITTED BY APPLICABLE LAW.  IMP SPECIFICALLY DISCLAIMS ALL IMPLIED AND STATUTORY WARRANTIES INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IF IMPLIED WARRANTIES CANNOT BE DISCLAIMED, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.  Any recovery is limited to the original purchase price.  No person is authorized to modify this Limited Warranty.

THIS WARRANTY DOES NOT AFFECT YOUR STATUTORY RIGHTS.

Some states do not allow limitations on how long an implied warranty lasts, or exclusions of incidental or consequential damages and the above limitations may not apply to you.  This Limited Warranty gives you specific legal rights. You may have other rights, which vary from state to state.

This warranty and all lawsuits, disputes, and claims will be governed by and interpreted under the laws of the State of Georgia, regardless of any conflict of law principles.   The parties also irrevocably consent to the jurisdiction of the State Court of Fulton County, Georgia, and agree that the State Court of Fulton County, Georgia shall have exclusive jurisdiction and be the sole venue for the consideration of any lawsuits, disputes, and claims between the parties.

The parties hereby waive the right to any jury trial on any lawsuit, dispute, claim, or controversy.  The parties also waive any right to consolidate or to have handled as a class action any proceeding on any lawsuit, dispute, claim, or controversy.  The parties agree that any proceedings will be conducted solely on an individual basis.  The parties agree not to seek to have any lawsuit, dispute, claim, or controversy heard as a class action, private attorney general action, or in any other proceeding in which either party acts or proposes to act in a representative capacity.

If any provision herein is found to be illegal or unenforceable, that provision will be severed with the remaining in full force and effect.

WARRANTY: The scooter is under warranty for 1 year (within the 1 year from date of purchase), and at this time, if the customer has issues with the scooter they would like us to look into, they can send the scooter back to as follows:

  • Within 1 month from date of purchase, we can send a call tag to pick up the scooter or any parts
  • After 1 month from date of purchase and within the 1 year from date of purchase, the customer will have to pack and send the scooter  or any parts, to Zipr at their own expense. At this time, if there is any defects found, we can repair any issues or replace** the scooter and return to customer without additional charges. 
  • Please go through the Exception list on Warranty in your manual – Not all items are under warranty
  • Batteries that come with the purchased scooter, have three (3) months warranty only.

**Scooter replacements are as follows:

  • New replacements will only be made to those scooters found defective within 1 month from date of purchase
  • Refurbished scooters will be replaced for those scooters that have already been used for over 1 month from date of purchase and found defective and still within the 1 year warranty period (from date of purchase).  Replacement will only be sent after the customer has shipped the original scooter back to Zipr.

 

Furthermore within the 1 year (from date of purchase) warranty period, if customers need any parts, that are NOT on the Warranty exception list, to replace or repair, those parts will be sent to customer or customer’s choice technician at no charge. 

 

REPAIRS: Zipr does not have any external facilities or affiliations with any repair services or technicians.  Any repair services will be at the expense of the customer.

Technician/Repair Services:

Find one that does repairs on mobility scooters, wheelchairs or scooters.  Inform technicians to contact us via email (service@zipr.com) for parts they might need for your scooter repairs with the following info:

  1. Full customer name (to determine if customer still has warranty or in system)
  2. Type of scooter & serial # (can be found under the rear end of the scooter or in the battery “well” on the scooter base)
  3. What is the problem or part needed to be repaired (send picture of the part if possible)
  • If your scooter is still under warranty, Zipr will send those items to you or repair technicians/service companies at no charge.
  • Repair services fees or charges are strictly between customer and the repair technicians/company.

Warranty 

Products manufactured by Aqua Creek Products have varying degrees of coverage; please refer to individual product warranties for specifics. Freight relating to warranty replacement components is not a covered cost and the customer will be responsible for those freight charges. Aqua Creek also does not cover any labor costs to repair or replace components. Products sold through, but not manufactured by Aqua Creek, are warranted by the companies that have manufactured such products and only that manufacturer’s warranty will apply.

Bestcare offers a limited warranty on all patient lifts, slings and accessories to be free of defects in workmanship and product performance. This warranty extends only to the original purchaser and is non-transferrable. All warranty claims must be submitted by the authorized dealer or distributor who originally sold the product with proper proof of sale and serial number where applicable. Prior Return Authorization (RA) from Bestcare is required for all warranty replacements. Bestcare reserves the right to repair or replace only defective parts or accessories in lieu of a complete new patient lift. The repaired or replacement part shall be warranted for a period equal to the remainder of the warranty period of the defective part.

Bestcare does not provide advance replacements for warranty claims. For situations where an end user requires a replacement inadvance and before a warranty item can be returned, dealer or distributor must purchase the replacement at full cost. All freight charges for the replacement are the sole responsibility of the dealer or distributor. When end user returns warranty item and item proves to be defective, Bestcare will issue full credit for the replacement less freight charges.

Product returned without RA number clearly marked on the package or product returned later than 30 days after authorization will be refused and returned at sender’s expense. Final disposition of warranty claims will be determined at the sole discretion of Bestcare. Warranty claims will be denied for any of the following: product abuse or misuse, accidental or malicious damage, improper installation, product used with parts, components or accessories with quality or specifications incompatible with product, adulterated product, user neglect, failure to maintain and service product as specified in the owner’s manual or care tag, serial number removed or defaced, or normal wear and tear.

Bestcare warrants the following products and components beginning from the purchase invoice date for the specified time period:

 Warranty Period Product or ComponentThree
Three (3) Years Patient lift frame or spreader bar
Two (2) Years Actuator, control box, pendant, charger, weigh scale, Stand Aids ( all components of STA400 & STA450), or casters excluding normal tread wear
One (1) Year Battery or hydraulic pump
Six (6) Months Reusable fabric slings

Bestcare Single Patient Specific slings are designed for limited use with one patient and may not be laundered. Bestcare will replace any disposable sling found to have a manufacturing defect. Normal wear and tear will not be covered under warranty.

This warranty expressly excludes wearable components including but not limited to foam parts and caster tread. Furthermore, this warranty is void and null for product that has not been purchased or paid for in full.

Nuprodx protects your investment with a two-year limited repair or replace policy on all hard parts, and one-year limited repair or replace policy on cushions and arm pads. If required, a 10-day conditional trial period is available to ensure proper fit. All trials must take place with the user fully clothed, and bathing or toileting during the trial period is strictly prohibited.

Proactive maintains the highest standards in quality control of its manufacturing process. In the unlikely occurrence of a warranty claim Proactive will do its best to resolve the problem as soon as possible.
  1. Please contact Proactive customer service as soon as the problem is realized to arrange a return authorization number (RA#). This RA# must be written clearly on the box to insure proper timely processing of returns.
  2. In order to ensure that the customer receives the replacement part or parts as soon as possible the customer will be required to place an order for the replacement part or parts needed. (this will be credited upon successful return of the item under warranty if there is a manufacturer’s defect).
  3. The customer will be responsible to arrange and pay for return shipping. (this will be credited upon successful return of the item under warranty if there is a manufacturer’s defect).
  4. Upon successful return of the product, a warranty inspection will be made to determine that the product is not working because of a manufacture defect.
  5. Upon successful determination of a manufacturer’s defect a credit will be issued for the replacement part or product order and the shipping costs incurred in its return.
At Proactive Medical Products discretion, we will either repair or replace any product that does not comply with this warranty.
All product warranties are void if the product has been misused or abused, if there have been unauthorized repairs, or if the law tag has been removed or tampered with.

Limited Warranty: The Product is warranted by Inogen to be free from defects in materials and workmanship under normal use and service and when correctly maintained for the time period set out in the warranty statement provided with the Product, which period shall begin on the Original Shipment Date.

All Inogen oxygen concentrators come with a standard 3 year factory warranty.

Roll-A-Ramp has the most hassle-free and customer-friendly warranty in the industry. This is why we proudly offer a 10-Year Unconditional Warranty on all our ramps. If any part of your ramp breaks, we will replace the component at no cost to you. Simply contact us to let us know what is wrong. We may request a photo of the damage or that you ship the damaged component back to us to ensure proper replacement parts are sent. We will work with you hassle-free so you can use your ramp again as soon as possible.

  • Lifetime warranty for Veterans
  • Warranty applies to original owner only 
  • Motor on powered van ramps carries a 1-year warranty
    Mattress's carry a 5 year pro-rated warranty, and are also warranted to be free of defects upon receipt. Seat & Back cushions carry a 12 month warranty, and to be free of defects upon receipt.

    Rio Mobility warrants the Firefly for one (1) year from the date of initial consumer purchase. This warranty covers any MANUFACTURING defects in materials and workmanship. Rio Mobility warrants the lithium Ion battery for three (3) months from the date of initial purchase. This covers any MANUFACTURING defects in materials and workmanship.

    THE WARRANTY DOES NOT COVER THE FOLLOWING; DAMAGE TO CONNECTORS, CONNECTOR PINS, CABLES OR WIRES. PULLED OR SEVERED MOTOR WIRES. DROPPED CHARGERS & BATTERIES. PHYSICAL DAMAGE AFTER RECEIPT OF PRODUCT.

    warranty is only available for the original owner or purchaser and is non-transferable.

    Limitations

    This warranty is VOID if:

    • Assembly and installation is not performed according to the instructions

    • Preventative and routine maintenance has not been performed

    • The serial number is removed or altered

    • The hub, controller or battery are opened, altered or disassembled

    • The handcycle is used in any competitive event

    • The handcycle is used in stunt riding, jumping, or similar activity

    • The handcycle is submerged in or sprayed with water; includes accidental exposure such as rain (applies mainly to electrical parts)

    • The handcycle is used in a manner contrary to the instructions outlined in the Owner’s Manual

    • Any modifications are made to the device

    Please contact your dealer for installation, service, or warranty needs.

    This If you see or suspect any damage or defects report the problem upon receipt of the product. Failing to comply with the battery care instructions risks voiding your warranty.

    Limited Lifetime Warranty
    All manufacturer warranties are detailed on ARC, Inc.’s website: www.arcfirst.net. ARC, Inc. makes these warranties available, without recourse to ARC, Inc. to the extent permissible, to authorized distributors and dealers, and extends such warranties to the first retail purchaser who puts a product into service after purchasing it from an authorized distributor or dealer. No representative of ARC, Inc. is authorized to give or make any other representation or warranty or modify any warranty in any way.

    The provisions of these warranties do not apply to products: a) used for purposes for which they are not designed or intended; b) which have been subjected to alteration, abuse, misuse, negligence, or accident; c) which have been improperly stored, installed, maintained, or operated; d) which have been damaged due to neglect or lack of proper maintenance, cleaning, or care; e) which have been damaged due to the use of inappropriate cleaners, solvents, abrasives, or other chemical or mechanical causes.

    Proof of purchase is required for any warranty claim. Products shipped to ARC, Inc. for warranty service, replacement, or refund, that were not purchased from an authorized ARC, Inc. distributor or dealer, will not qualify for warranty service, and ARC, Inc. will hold such products only for a limited time and ship them back at the sender’s cost upon their request after shipping and handling fees have been prepaid.

    Buyer’s sole and exclusive remedy against ARC, Inc. for any cause of action arising out of the sale or use of any product purchased from
    ARC, Inc. shall be replacement of the product or refund of the purchase price paid for the product. In no event shall ARC, Inc. be liable for special, indirect, incidental, or consequential damages howsoever arising, including without limitation, lost revenues or profits, labor costs, shipping and freight costs, or expenses incurred due to the installation, removal, or replacement of any product. Any cause of action for breach of warranty must be brought by Buyer, if at all, within one (1) year from the date the cause of action occurred. Any discrepancy in pricing or other charges shall be deemed waived by Buyer unless Buyer notifies ARC, Inc. thereof in writing within sixty (60) days from the date of invoice on which such disputed transaction is reflected.

    In no event shall ARC, Inc. have any responsibility or liability to a Buyer for any failure or delay in performance by ARC, Inc. which results, directly or indirectly, in whole or in part, from any cause or circumstance beyond the reasonable control of ARC, Inc. Such causes and circumstances shall include, but are not limited to, acts of God, acts of Buyer, acts or orders of any governmental authority, strikes or other labor disputes, natural disasters, accidents, wars, civil disturbances, unavailability of supplies from usual suppliers, difficulties or delays in transportation, mail or delivery services, or any other cause beyond ARC, Inc.’s reasonable control.
    All products have a 1- year warranty

    3 Year Transferable Limited Warranty

    Every effort has been made to ensure high quality in material and workmanship of our products. Manufacturer warrants all products to be free of defects in material and/or workmanship for three (3) years from date of original purchase

    CARRIERS: All carriers are warranted to be free of defects in material and/or workmanship for three (3) years from date of original purchase when used in accordance with manufacturer installation and operating instructions. This warranty does not cover damage due to abuse, misuse, accident, or use of unauthorized attachments or modifications. Protective finish coating on carriers is not guaranteed in as much as the manufacturer is not responsible for the use (abuse or natural wear and tear) of the product. The manufacturer and/or selling agents of carriers will not be responsible in any way for damage to, or loss of, item(s) being carried or falling from carriers or damages said item(s) may cause on or off carriers. All shipping charges for parts under warranty must be prepaid by the customer.

    TRANSPORT COVERS: Transport covers are guaranteed free of defects in material or workmanship for one (1) year from time of purchase. Covers are not guaranteed against rips, holes, or damage due to improper installation, abuse, misuse, alteration, or environmental factors beyond our control.

    EXCEPTIONS:
    1 year warranty on all Electrical components including motor and actuator.
    All custom orders have a 90~day warranty.
    Ratchet straps carry a 1 year warranty provided through the manufacturer.

    Limited Warranty

    This warranty is extended only to the original purchaser / user of Raz Mobile Shower Commode Chairs.
    This warranty gives you specific legal rights but you may have additional legal rights depending on your region and country.

    With regards to the original purchaser/user only, Raz Design warrants all frame components to be free of defects in materials and workmanship for a period of two (2) years from the date of purchase. All other components on the Raz Mobile Shower Commode Chair are covered for a period of one (1) year and are subject to normal wear and tear exclusions. If within such warranty period any such product shall be proven to be defective, the part will be repaired or replaced, at Raz Design’s discretion. This warranty does not include any labour or shipping charges incurred in replacement, part installation, or repair of any such product. Raz will be responsible for repairs and for replacement of any components found to be defective, but not for claims made for products and
    services that are not supplied and / or manufactured by Raz Design Inc.
    For warranty service, please contact the dealer / VA facility from whom you purchased your Raz Mobile Shower Commode Chair. In the event that you do not receive satisfactory warranty service, please contact Raz Design directly using the contact information located in either the beginning or the end of the user manual. In your correspondence please provide your dealer / VA facility’s name and address, the product type, the date of purchase, and the chair’s serial number (located on a grey label towards the bottom of the chair frame), as well as the nature of the product defect. Do not return products to the manufacturer without prior authorization.

    Limitations / Exclusions

    The foregoing warranty shall not apply to serial numbered products if the serial number has been removed or defaced and to products subjected to negligence or an accident. Improper operation, maintenance or storage will all void the warranty coverage on the Raz Mobile Shower Commode Chair.

    The warranty does not apply to products modified without Raz Design’s express written con- sent. This includes, but is not limited to, modification through the use of unauthorized parts or attachments, products damaged by reason of repairs made to any component without the specific consent of Raz Design, or to a product damaged by circumstances beyond Raz Design’s control. An evaluation of such circumstances will be solely determined by Raz Design. The warranty will not apply to problems arising from normal wear or failure to adhere to the instructions contained in this manual.

    The foregoing express warranty is exclusive and in lieu of any other warranties whatsoever, whether express or implied, including the implied warranties of merchantability and fitness for a particular purpose. The sole remedy for violations of any warranty whatsoever will be limited to repair or replacement of the defective product in compliance to the terms contained in this document. The application of any implied warranty shall not extend beyond the duration of the express warranty provided herein. Raz Design will not be liable for any consequential or incidental damages, in whole or in part, that may have resulted from an incident involing a Raz Mobile Shower Commode Chair.

    HandyScoot™ warrants your mobility scooter against defects in materials and workmanship from the date of the original retail purchase as follows:

    2 Year Limited Warranty: Structural Frame under normal use conditions.

    2 Year Limited Warranty: All components, including motor, brakes, electrical, and axles under normal use conditions.

    2 Year Limited Warranty: Battery under normal use conditions.

    This limited warranty extends only to the original owner and is not transferable to anyone else. If a defect exists, HandyScoot™ will, at its option and to the extent permitted by law either (1) provide components to repair the unit using new or refurbished parts at no charge to you, (2) exchange the HandyScoot™ with a functionally equivalent product that is new or refurbished; or (3) refund the original purchase price. This warranty excludes damage caused by abuse, misuse, accidents, unauthorized repairs, alterations, modifications or other causes that are not defects in materials and workmanship for which HandyScoot™ is responsible.

    This Limited Warranty does not cover parts which may, under normal wear and tear, require replacement including, without limitation, tires, upholstery, fuses, etc.

    TO THE EXTENT PERMITTED BY APPLICABLE LAW, HANDYSCOOT™ IS NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR SERVICE OF THE HANDYSCOOT™. THE WARRANTY AND REMEDIES STATED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES OR CONDITIONS, WHETHER ORAL, WRITTEN, EXPRESS, STATUTORY, OR IMPLIED TO THE EXTENT PERMITTED BY APPLICABLE LAW. HANDYSCOOT™ SPECIFICALLY DISCLAIMS ALL IMPLIED AND STATUTORY WARRANTIES INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF IMPLIED WARRANTIES CANNOT BE DISCLAIMED, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. ANY RECOVERY IS LIMITED TO THE ORIGINAL PURCHASE PRICE. NO PERSON IS AUTHORIZED TO MODIFY THIS LIMITED WARRANTY.

    THIS WARRANTY DOES NOT AFFECT YOUR STATUTORY RIGHTS.

    Some states do not allow limitations on how long an implied warranty lasts, or exclusions of incidental or consequential damages and the above limitations may not apply to you. This Limited Warranty gives you specific legal rights. You may have other rights in your state.

    This warranty and all lawsuits, disputes, and claims will be governed by and interpreted under the laws of the State of New Mexico, regardless of any conflict of law principles.  The parties also irrevocably consent to the jurisdiction of the State Court of Santa Fe County, New Mexico, and agree that the State Court of Santa Fe, New Mexico shall have exclusive jurisdiction and be the sole venue for the consideration of any lawsuits, disputes, and claims between the parties.

    The parties hereby waive the right to any jury trial on any lawsuit, dispute, claim or controversy.  The parties also waive any right to consolidate or to have handled as a class action any proceeding on any lawsuit, dispute, claim, or controversy.  The parties agree that any proceedings will be conducted solely on an individual basis.  The parties agree not to seek to have any lawsuit, dispute, claim, or controversy heard as a class action, private attorney general action, or in any other proceeding in which either party acts or proposes to act in a representative capacity.

    If any provision herein is found to be illegal or unenforceable, that provision will be severed with the remaining in full force and effect.

    Waiver of Liability, Disclaimer and Indemnification

    When utilizing a HandyScoot™ and equipment, you acknowledge that you have read, understood and had the opportunity to ask questions regarding this Waiver of Liability, Disclaimer and Indemnification and agree to these as a condition for the use/purchase of the HandyScoot™.

    I hereby guarantee that I, the “Purchaser”, am of sound mind, am over the age of 18 years old and acknowledge and recognize that the equipment is unfamiliar to me, and it is my sole responsibility to use utmost care and caution when determining where and when I ride the scooter utilizing the guidelines in the HandyScoot™ Instruction Manual.

    I agree to be the sole person driving the scooter and I am fully responsible for any person or persons who, with or without my consent, sit on, or ride the scooter.  I hereby release, waive, and discharge the right to seek medical reimbursement or the legal prosecution of HandyScoot™ for any physical injury resulting to myself or someone else or property damage from the equipment provided by HandyScoot ™.

    I hereby agree to defend, indemnify and hold harmless HandyScoot™, its managers, members, employees and agents for any loss or damages awarded by a court of competent jurisdiction resulting from any claim, action, or demand including reasonable attorney’s fees arising out of or related to the HandyScoot™ and equipment provided by HandyScoot™.  It is my express intent that this Waiver of Liability, Disclaimer and Indemnification shall bind my family, my heirs, assigns and personal representatives.  I am aware that the operation of a personal mobility device such as the HandyScoot™ has inherent risks.  By reading, understanding and signing HandyScoot’s™ Waiver of Liability, Disclaimer and Indemnification I fully accept and assume responsibility for all such risks, losses, costs and damages incurred as a result of operating the HandyScoot™.

    Warranty Information


    All Geo Cruisers come with a limited warranty and the following coverage:
    • Frame - Three (3) years
    • Mechanical Parts: One (1) year parts and labor
    • Battery: One (1) year parts and labor


    Warranty Exclusions

     
    • Failure to follow the proper use, operation and maintenance
    • The use of non-authorized parts
    • Mechanical damage caused by an accident or misuse.
    • Consumables such as the inner core and outer tires as well as bearings are not covered
    • Any unauthorized changes to vehicle design.
    • Any damage caused by a natural disaster such as a flood, earthquake or fire will not be covered.
    • This limited warranty does not cover normal maintenance service or periodic adjustments required for normal use.
    • This warranty applies only to the original purchaser of a Geo Cruiser and is not transferable.

    DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY


    We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
    We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
    You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
    You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
    In no case shall Solution Based , our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

    Warranty & Warranty Return Policy

    All Adaptive Star, LLC products have warranties ranging from 1 year to 20 years, depending on the model. Exclusions to this

    warranty include:

    - Parts that require replacement under normal use or normal wear and tear.

    - Damage or malfunction caused by negligence or abuse.

    - Foam grips, inner tubes, tires and brake pads are specifically excluded.

    - Adaptive Star, LLC has taken all precautions to prevent rust. However we cannot control environmental issues, therefore rust is specifically excluded under warranty.

    For detailed warranty information please refer to the specific owner’s manual for the stroller model in question, or visit our website at: www.adaptivestar.com All warranty related items must be handled directly by Adaptive Star, LLC. Please refer all warranty related customer calls us Adaptive Star, LLC will, as its option and after inspection of the item, repair or replace defective parts upon delivery to our service center accompanied by proof of date of first customer purchase. Adaptive Star, LLC does not accept returns or give direct refunds to retail customers on returned items. Any returns/refunds must be processed by the dealer.

    We offer a 1 year warranty on all of our products. We will continue to service your product after your warranty period. Most issues after the warranty period can be solved with purchasing an inexpensive warranty part.

    Returns are only allowed within 7 natural days of receiving the purchased vehicle and only if the manufacturer fails to solve any mechanical or technical problem related to manufacturing defect or severe shipping damages.
    If the return claim is valid the customer will receive a refund for the amount of the purchase price minus a repacking and restocking fee of 20%.
    For a claim related to shipping damages you must present pictures of the damaged product at the time of the delivery. Please request a Return and Exchange and Authorization. (Contact customer support for a REA form).
    Once the return and exchange authorization is issued we will email you a RAM number and return instructions. You must have the REA number when shipping back the returned unit.

    To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as information from the retailer where you purchased the vehicle from.

    The warranty is limited to the terms listed below:

    • Frame, Suspension, Motor: 1 year for parts. 3 months for labor.
    • Controller, Charger: 1 year for parts.
    • Battery: Warranty on the battery starts the date of purchase of the vehicle as new. The battery is sealed and cannot be opened or fixed. The battery should not have a percentage of nominal charge retention of 60% or less. Misuse of the battery, negligence or attempt to open or repair it will void the warranty.
    • General: The bicycle is backed up by a 1-year main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty.
    • Consumables: Components subject to wear are not covered by the warranty: Tires, inner tubes, brake lines, brake pads, basket, wheel lining tape, light bulbs, LEDS, fuses, etc.

    If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse.
    Always follow care and preventive maintenance procedures.
    Always keep receipts from any services performed to the vehicle by an authorized distributor or service center.

    The warranty will be voided by any of the following circumstances:
    1. Failure to follow all directions or recommendations listed in the user manual.
    2. Cycling collision, accident or vehicle damage caused by careless parking 
    3. Acts in violation of laws 
    4. Never registered your ebike
    5. DIY repairs on electronics
    6. Abusive use the bicycle in off-road terrain, mud, snow, water, sand, gravel and water
    7. If the bicycle is used as rental unit 
    8. Damages caused by natural disasters such as earthquakes, lightning, fire, flooding and other hazards .
    9. Rust and/or paint fading caused to heavy exposure to rain, hail, snow or direct sunlight for prolonged periods of time.
    10. Overloading beyond recommended capacity .
    11. Damages caused by nails, needles, broken glass , debris , sharp rocks or other foreign objects .
    12. If the bicycle is used but not limited to stunts, jumping from ramps, stairs or elevated ramps.
    13. If vehicle is used in competitions or racing.
    14. If vehicle has been modified for any purposes on the motor, electrical system, suspension frame, and battery.
    15. Use of other components not approved by the manufacturer.
    16. Damages resulted from improper care and handling.

    Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer.

    *Limited Lifetime Warranty: Golden Designs, Inc. warranties the heating elements and electronics against defects in material and workmanship for the life of the product from the original date of purchase. This sauna is for INDOOR use only. Placing your sauna outdoors will VOID this warranty. Any damage due to exposure to outdoor elements such as rain, snow, sun, wind or extreme temperatures will not be covered by this warranty. Any damages as a result of modifications made to the sauna o its components will void this warranty.

    Extent of Warranty

    This limited warranty applies to products manufactured or distributed by Golden Designs, Inc. under the Dynamic brand name, deli vered in the continental United States or Canada and extends to the original purchaser at the original site of installation only. This wa rranty becomes valid at time of purchase and terminates either by specified time frame listed above, owner transfer, or relocation. Your sales receipt showing the date of purchase of the product is your proof of purchase.

    Manufacturer Warranty

    All Golden Designs, Inc. products are manufactured with the highest quality appliances and are warranted to be free from defe cts in material and workmanship at the time of delivery. The appliance warranty is extended through the manufacturer for the product including, but not limited to: stereos, CD/DVD players, etc. All exchanged parts and products replaced under this warranty will become the property of Golden Designs, Inc. Golden Designs, Inc. reserves the right to change manufactures of any part to cover any existing warranty. Any parts determi ned to be defective must be returned to Golden Designs, Inc. to obtain warranty service. You must prepay any shipping charges, export taxes, custom duties and taxes, or any other charges associated with the transportation of the parts. In addition you are responsible for insuring an y parts shipped or returned. You must present Golden Designs, Inc. with proof of purchase documents (including the date of purchase). Any evidence of alteration, erasing or forgery of proof of purchase documents will be cause to VOID this limited warranty. Products on which the serial number has been defaced or removed is not eligible for warranty service.

    Warranty Limitations

    This warranty does not apply if the unit has been subject to negligence, alteration, modification, misuse, abuse, repairs by non-Golden Designs, Inc. authorized personnel, inappropriate installations, or any case beyond the control of Golden Designs, Inc. invalidating this warranty including but are not limited to:

    • Use of lacquer or paints
    • Sauna and other Golden Designs, Inc. products accessories placed on non-approved surfaces
    • Outdoor applications
    • Normal wear and tear or weathering
    • Use of product not in accordance with instructions

    Surface cracks are not considered defects in material or workmanship, as they are normal characteristics of all woods. This includes minor cracks due to wood expansion and contraction. Note: Since the wood used in construction has been kiln dried, a certain amount of expansion and contraction occurs in the wood in a sauna environment.

    Disclaimers

    Golden Designs, Inc. shall not be liable for loss of use of sauna or other Golden Designs, Inc. products or other secondary or incidental or 1 consequential costs, expense or damages - which may include the removal of permanent deck or other custom fixtures or the necessity for crane removal - arising directly or indirectly out of the use or inability to use the product. Any implied warranty shall have duration equal of the applicable warranty stated above. Under no circumstances shall Golden Designs, Inc. or any of its representatives be held li able for injury to any person or damage to any property, however arising. Specifications are subject to change without notice or obligation.

    Legal Remedies

    This limited warranty gives you specific legal rights. You may have other rights, which may vary from state to state .

    *Limited Lifetime Warranty of Sauna Products is 5 years on heating elements and electronics from the date of purchase. The radio and wood structure have a 1 year limited warranty.

     

    *Limited Lifetime Warranty: Golden Designs, Inc. warranties the heating elements and electronics against defects in material and workmanship for the life of the product from the original date of purchase. This sauna is for INDOOR use only. Placing your sauna outdoors will VOID this warranty. Any damage due to exposure to outdoor elements such as rain, snow, sun, wind or extreme temperatures will not be covered by this warranty. Any damages as a result of modifications made to the sauna o its components will void this warranty.

    Extent of Warranty

    This limited warranty applies to products manufactured or distributed by Golden Designs, Inc. under the Dynamic brand name, deli vered in the continental United States or Canada and extends to the original purchaser at the original site of installation only. This wa rranty becomes valid at time of purchase and terminates either by specified time frame listed above, owner transfer, or relocation. Your sales receipt showing the date of purchase of the product is your proof of purchase.

    Manufacturer Warranty

    All Golden Designs, Inc. products are manufactured with the highest quality appliances and are warranted to be free from defe cts in material and workmanship at the time of delivery. The appliance warranty is extended through the manufacturer for the product including, but not limited to: stereos, CD/DVD players, etc. All exchanged parts and products replaced under this warranty will become the property of Golden Designs, Inc. Golden Designs, Inc. reserves the right to change manufactures of any part to cover any existing warranty. Any parts determi ned to be defective must be returned to Golden Designs, Inc. to obtain warranty service. You must prepay any shipping charges, export taxes, custom duties and taxes, or any other charges associated with the transportation of the parts. In addition you are responsible for insuring an y parts shipped or returned. You must present Golden Designs, Inc. with proof of purchase documents (including the date of purchase). Any evidence of alteration, erasing or forgery of proof of purchase documents will be cause to VOID this limited warranty. Products on which the serial number has been defaced or removed is not eligible for warranty service.

    Warranty Limitations

    This warranty does not apply if the unit has been subject to negligence, alteration, modification, misuse, abuse, repairs by non-Golden Designs, Inc. authorized personnel, inappropriate installations, or any case beyond the control of Golden Designs, Inc. invalidating this warranty including but are not limited to:

    • Use of lacquer or paints
    • Sauna and other Golden Designs, Inc. products accessories placed on non-approved surfaces
    • Outdoor applications
    • Normal wear and tear or weathering
    • Use of product not in accordance with instructions

    Surface cracks are not considered defects in material or workmanship, as they are normal characteristics of all woods. This includes minor cracks due to wood expansion and contraction. Note: Since the wood used in construction has been kiln dried, a certain amount of expansion and contraction occurs in the wood in a sauna environment.

    Disclaimers

    Golden Designs, Inc. shall not be liable for loss of use of sauna or other Golden Designs, Inc. products or other secondary or incidental or 1 consequential costs, expense or damages - which may include the removal of permanent deck or other custom fixtures or the necessity for crane removal - arising directly or indirectly out of the use or inability to use the product. Any implied warranty shall have duration equal of the applicable warranty stated above. Under no circumstances shall Golden Designs, Inc. or any of its representatives be held li able for injury to any person or damage to any property, however arising. Specifications are subject to change without notice or obligation.

    Legal Remedies

    This limited warranty gives you specific legal rights. You may have other rights, which may vary from state to state .

    *Limited Lifetime Warranty of Sauna Products is 5 years on heating elements and electronics from the date of purchase. The radio and wood structure have a 1 year limited warranty.

     

    *Limited Lifetime Warranty: Golden Designs, Inc. warranties the heating elements and electronics against defects in material and workmanship for the life of the product from the original date of purchase. This sauna is for INDOOR use only. Placing your sauna outdoors will VOID this warranty. Any damage due to exposure to outdoor elements such as rain, snow, sun, wind or extreme temperatures will not be covered by this warranty. Any damages as a result of modifications made to the sauna o its components will void this warranty.

    Extent of Warranty

    This limited warranty applies to products manufactured or distributed by Golden Designs, Inc. under the Dynamic brand name, deli vered in the continental United States or Canada and extends to the original purchaser at the original site of installation only. This wa rranty becomes valid at time of purchase and terminates either by specified time frame listed above, owner transfer, or relocation. Your sales receipt showing the date of purchase of the product is your proof of purchase.

    Manufacturer Warranty

    All Golden Designs, Inc. products are manufactured with the highest quality appliances and are warranted to be free from defe cts in material and workmanship at the time of delivery. The appliance warranty is extended through the manufacturer for the product including, but not limited to: stereos, CD/DVD players, etc. All exchanged parts and products replaced under this warranty will become the property of Golden Designs, Inc. Golden Designs, Inc. reserves the right to change manufactures of any part to cover any existing warranty. Any parts determi ned to be defective must be returned to Golden Designs, Inc. to obtain warranty service. You must prepay any shipping charges, export taxes, custom duties and taxes, or any other charges associated with the transportation of the parts. In addition you are responsible for insuring an y parts shipped or returned. You must present Golden Designs, Inc. with proof of purchase documents (including the date of purchase). Any evidence of alteration, erasing or forgery of proof of purchase documents will be cause to VOID this limited warranty. Products on which the serial number has been defaced or removed is not eligible for warranty service.

    Warranty Limitations

    This warranty does not apply if the unit has been subject to negligence, alteration, modification, misuse, abuse, repairs by non-Golden Designs, Inc. authorized personnel, inappropriate installations, or any case beyond the control of Golden Designs, Inc. invalidating this warranty including but are not limited to:

    • Use of lacquer or paints
    • Sauna and other Golden Designs, Inc. products accessories placed on non-approved surfaces
    • Outdoor applications
    • Normal wear and tear or weathering
    • Use of product not in accordance with instructions

    Surface cracks are not considered defects in material or workmanship, as they are normal characteristics of all woods. This includes minor cracks due to wood expansion and contraction. Note: Since the wood used in construction has been kiln dried, a certain amount of expansion and contraction occurs in the wood in a sauna environment.

    Disclaimers

    Golden Designs, Inc. shall not be liable for loss of use of sauna or other Golden Designs, Inc. products or other secondary or incidental or 1 consequential costs, expense or damages - which may include the removal of permanent deck or other custom fixtures or the necessity for crane removal - arising directly or indirectly out of the use or inability to use the product. Any implied warranty shall have duration equal of the applicable warranty stated above. Under no circumstances shall Golden Designs, Inc. or any of its representatives be held li able for injury to any person or damage to any property, however arising. Specifications are subject to change without notice or obligation.

    Legal Remedies

    This limited warranty gives you specific legal rights. You may have other rights, which may vary from state to state .

    *Limited Lifetime Warranty of Sauna Products is 5 years on heating elements and electronics from the date of purchase. The radio and wood structure have a 1 year limited warranty.

     

    Under our warranty, all items are free of manufacturing and mechanical defects and covered for 10 years from date of purchase. This warranty covers replacement of defective parts only, not the complete product, unless deemed necessary by a customer service representative.

    The warranty does not cover: damages incurred as a result of installation, replacement or repair; damages due to improper cleaning, misuse or neglect; or “living finishes.”

    Please contact us at support@mobilityparadise.com with any additional questions.

    All Tables, Chairs and Massage Kit

    Master guarantees all tables, chairs, electric lift tables, stationary tables, Pack-n-Go & Massage Kit (excluding foam, upholstery, face cradle, thermal top, motors and controls), against defects in material and workmanship for as long as you, the original purchaser, own the product, or for five (5) years after the product is discontinued or modified. Foam, upholstery are warranted for three to five(3~5) years from the original date of purchase. Face cradle platforms are warranted for three (3) years from the original date of purchase. Thermal Top is warranted for two (2) years from the original date of purchase. Motors&Controls is warranted for three (3) years from the original date of purchase. All warranty does not cover damage caused by misuse, accidents or neglect, which includes tears in the upholstery and damage caused by harsh chemical-based cleaners. All returns must provide proof of original purchase to obtain a Master RA-number (Return Authorization). RA-number must be referenced on the shipping label when returned. This warranty is limited to product repair or replacement, at Masters sole discretion. The customer is responsible for shipping the product(s) back to the factory (at customers expense) for any warranty claim. Master will return the warranted product, shipping prepaid, to customers in the continental U.S. only. International customers as well as domestic customers outside of the continental U.S. are responsible for all shipping charges (inbound and outbound), as well as any applicable duties and taxes. 

    Change, Cancellation,& Rush Policy

    You may change or cancel your order at any time before the order ships out; however, doing so will incur a change/cancellation fee of 20% on the subtotal of the original order. Master Home Product will only issue a Check for canceled orders. We do not accept any changes or cancellations on custom orders. For urgent orders, we can “rush” and reduce the production lead time in half for a fee of $45 per portable, $85 per production portable or stationary / lift, and $15 for accessories. 

    Please provide the following information for us to better assist you:

    • Order ID Number 
    • Item Purchased 
    • Name 
    • Phone Number 
    • Address 

    Jacobs Ladder:
    Commercial
    4 Years Parts, 1 Year Labor

    Jacobs Ladder 2:
    Light Commercial
    2 Years Parts

    Jacobs Ladder Stairway:
    Commercial
    4 Years Parts, 1 Year Labor

    TRUEFORM RUNNER: 

    TrueForm warrants to the original purchaser of the TrueForm Runner that the frame the shall be free from defect in materials and workmanship for the lifetime of the product. The tread and tread mechanisms shall be free from defect in material and workmanship for a period of ten years from the date of purchase. The LED digital display shall be free from defect in material and workmanship for a period of two years from the date of purchase. TrueForm will at no additional charge to you, repair or replace the frame or any part of the Runner if it becomes defective, malfunctions, or otherwise fails to conform with this Limited Warranty. Labor coverage shall be provided for one year.

    TRUEFORM TRAINER: 

    TrueForm warrants to the original purchaser of the TrueForm Trainer that the frame, parts  and components shall be free from defect in materials and workmanship for a period of five years from the date of purchase when used under normal uses and conditions TrueForm will at no additional charge to you, repair or replace the frame or any part of the Trainer if it becomes defective, malfunctions, or otherwise fails to conform with this Limited Warranty. Labor coverage shall be provided for one year.

    Safeware Extended Warranty Summary and Terms & Conditions

    With Safeware filing a warranty claim is easy! Either visit their website or call them at 800-800-1492. 3 year and 5 year extended warranty plans are available for most products. Please see Safeware terms and conditions for plan specifications. Plans can be purchased at checkout along with a new product or can be added within a 60 day window. If you would like to add an extended warranty post-purchase, please contact us at 877-654-3837 opt 2.

    Below are the specific term and coverages by product:

    FITNESS PRODUCTS

     
    Extended Warranty | Frame | Motor | Parts | Labor

    TR2000i 3 year lifetime 5 years 2 years (manufacturer)
    1 year (extended)
    1 year (manufacturer)
    2 years (extended)
    5 year lifetime 5 years 2 years (manufacturer)
    3 year (extended)
    1 year (manufacturer)
    4 years (extended)


    TR3000i 3 year lifetime lifetime 5 years (manufacturer) 1 year (manufacturer)
    2 years (extended)
    5 year lifetime lifetime 5 years (manufacturer) 1 year (manufacturer)
    4 years (extended)
    TR4000i 3 year lifetime lifetime 5 years (manufacturer) 2 years (manufacturer)
    1 year (extended)
    5 year lifetime lifetime 5 years (manufacturer) 2 years (manufacturer)
    3 years (extended)
    TR5500i 3 year lifetime lifetime 5 years (manufacturer) 2 years (manufacturer)
    1 year (extended)
    5 year lifetime lifetime 5 years (manufacturer) 2 years (manufacturer)
    3 years (extended)
    TR6000i 3 year 5 years 5 years 1 year (manufacturer)
    2 years (extended)
    1 year (manufacturer)
    2 years (extended)
    5 year 5 years 5 years 1 year (manufacturer)
    4 years (extended)
    1 year (manufacturer)
    4 years (extended)
    TR7000i 3 year 10 years 5 years 5 years (manufacturer) 1 year (manufacturer)
    2 years (extended)
    5 year 10 years 5 years 5 years (manufacturer) 1 year (manufacturer)
    4 years (extended)
    TR8000i 3 year 10 years 5 years 5 years (manufacturer) 1 year (manufacturer)
    2 years (extended)
    5 year 10 years 5 years 5 years (manufacturer) 1 year (manufacturer)
    4 years (extended)
    C5i 3 year 5 years 2 years (manufacturer)
    1 year (extended)
    1 year (manufacturer)
    2 years (extended)
    5 year 5 years 2 years (manufacturer)
    3 years (extended)
    1 year (manufacturer)
    4 years (extended)
    R5i 3 year 5 years 2 years (manufacturer)
    1 year (extended)
    1 year (manufacturer)
    2 years (extended)
    5 year 5 years 2 years (manufacturer)
    3 years (extended)
    1 year (manufacturer)
    4 years (extended)

    RW1000 3 year 5 years 2 years (manufacturer)
    1 year (extended)
    1 year (manufacturer)
    2 years (extended)
    5 year 5 years 2 years (manufacturer)
    3 years (extended)
    1 year (manufacturer)
    4 years (extended)
    E5i 3 year lifetime 5 years (manufacturer) 2 years (manufacturer)
    1 year (extended)
    5 year lifetime 5 years (manufacturer) 2 years (manufacturer)
    3 years (extended)

    WORKPLACE PRODUCTS

     Extended Warranty | Frame | Motor | Parts | Labor

    TR1200-DT3 3 year lifetime 3 years (manufacturer) 2 years (manufacturer)
    1 year (extended)
    1 year (manufacturer)
    2 years (extended)
    5 year lifetime 3 years (manufacturer)
    2 years (extended)
    2 years (manufacturer)
    3 years (extended)
    1 year (manufacturer)
    4 years (extended)


    TR1200-DT5 3 year lifetime 3 years (manufacturer) 2 years (manufacturer)
    1 year (extended)
    1 year (manufacturer)
    2 years (extended)
    5 year lifetime 3 years (manufacturer)
    2 years (extended)
    2 years (manufacturer)
    3 years (extended)
    1 year (manufacturer)
    4 years (extended)

    TR5000-DT5 3 year lifetime 3 years (manufacturer) 2 years (manufacturer)
    1 year (extended)
    1 year (manufacturer)
    2 years (extended)
    5 year lifetime 3 years (manufacturer)
    2 years (extended)
    2 years (manufacturer)
    3 years (extended)
    1 year (manufacturer)
    4 years (extended)
    TR5000-DT3 3 year lifetime 3 years (manufacturer) 2 years (manufacturer)
    1 year (extended)
    1 year (manufacturer)
    2 years (extended)
    5 year lifetime 3 years (manufacturer)
    2 years (extended)
    2 years (manufacturer)
    3 years (extended)
    1 year (manufacturer)
    4 years (extended)

    TR5000-DT7 3 year lifetime 3 years (manufacturer) 2 years (manufacturer)
    1 year (extended)
    1 year (manufacturer)
    2 years (extended)
    5 year lifetime 3 years (manufacturer)
    2 years (extended)
    2 years (manufacturer)
    3 years (extended)
    1 year (manufacturer)
    4 years (extended)
    C3-DT3 3 year lifetime 2 years (manufacturer)
    1 year (extended)
    1 year (manufacturer)
    2 years (extended)
    5 year lifetime 2 years (manufacturer)
    3 years (extended)
    1 year (manufacturer)
    4 years (extended)
    C3-DT5 3 year lifetime 2 years (manufacturer)
    1 year (extended)
    1 year (manufacturer)
    2 years (extended)
    5 year lifetime 2 years (manufacturer)
    3 years (extended)
    1 year (manufacturer)
    4 years (extended)
    C3-DT7 3 year lifetime 2 years (manufacturer)
    1 year (extended)
    1 year (manufacturer)
    2 years (extended)
    5 year lifetime 2 years (manufacturer)
    3 years (extended)
    1 year (manufacturer)
    4 years (extended)

    This trailer product is warranted against manufacturing defects in material and workmanship for (1) one year from the original date of purchase or acceptance from Tesh & Sons, Inc., or their authorized merchants.  Within this period Tesh & Sons, at their discretion, will repair or replace this product without charge for parts and/or labor.  Simply complete the bottom portion of this warranty sheet, detach, and mail it to Tesh & Sons, Inc., along with a copy of the bill of sale or proof of purchase, within 30 days of purchase or acceptance.

     

         This warranty does not cover: transportation cost for warranty work, or any repairs other than those provided by Tesh & Sons, Inc., without their expressed consent, damages or failures caused by, or attributable to acts of God, abuse, misuse, improper or abnormal usage, normal wear and tear, additions, deletions, or modifications not installed by our factory, or improper or neglected maintenance.

     

         Tesh & Sons, Inc. shall not responsible or liable for indirect, special, or consequential damages arising out of, or in connection with, the use or performance of the product, or other damage with respect to any economic loss, or loss of property, personal injury, loss of revenues or profits, or cost of removal, installation or reinstallation or storage fees.  Tesh & Sons, Inc., at their option, shall be responsible only for the repair of the unit.

     

         EXCEPT AS PROVIDED HEREIN, THERE IS NO WARRANTY OR GUARANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OF ANY OTHER KIND, EXPRESSED OR IMPLIED.  Some states do not allow limitation exclusion of incidental or consequential damages, and some states do not allow limitation or exclusion of implied warranties: therefore, aforesaid limitations or exclusions may not apply to the purchaser.

     

         There will be charges rendered for repairs to the product after the expiration of the aforesaid (1) one year warranty period.

         This warranty does give you specific legal rights, and you may have other rights which vary from state to state.

    1.1 MOTION COMPOSITES LIMITED WARRANTY –
    INTERNATIONAL
    A. CARBON FRAME – LIMITED LIFETIME
    Motion Composites warrants the carbon wheelchair frame against
    defects in materials and workmanship for life. This warranty is limited
    to the carbon fiber frame and is limited to the first user and is not
    transferable.
    B. CARBON CROSS-BRACE – LIMITED LIFETIME
    Motion Composites warrants the carbon wheelchair cross-brace
    against defects in materials and workmanship for life. This warranty is
    limited to the carbon fiber cross-brace and is limited to the first user
    and is not transferable.
    C- ALUMINUM FRAME – LIMITED 5 YEARS
    Motion Composites warrants the Aluminum wheelchair frame against
    defects in materials and workmanship for five years from the date
    of purchase.This warranty is limited to the Aluminum frame and is
    limited to the first user and is not transferable.
    D. ALUMINUM CROSS-BRACE – LIMITED 5 YEARS
    Motion Composites warrants the Aluminum wheelchair cross-brace
    against defects in materials and workmanship for five years from the
    date of purchase.This warranty is limited to the Aluminum Cross-brace
    and is limited to the first user and is not transferable.
    1.2 COMPONENTS – LIMITED 2 YEARS
    1. Motion Composites warrants all Motion Composites-made
    components against defects in materials and workmanship for two (2)
    years from the date of purchase, except for parts listed below.
    2. Motion Composites covers the following items for 30 days: tires and
    tubes for front or rear wheels, cushions, seat slings, seat upholstery,
    standard back upholstery, armrest, push-handle grips;
    3. This warranty does not cover: damage arising from normal wear and
    tear or from other circumstances beyond Motion Composites’ control.
    4. The foregoing warranty shall not apply if:
    a. The original Motion Composites serial number tag has been
    removed, altered or defaced;
    b. Or the wheelchair has been subjected to negligence, accident,
    improper maintenance, storage or operation as required by your
    Motion Composites Owner’s Manual, commercial or institutional
    use, misuse or abuse, including, but not limited to, exceeding the
    maximum weight capacity of 265 pounds (120 kg), or 350 pounds
    (159 kg) if equipped with HD Kit;
    c. Or the wheelchair has been damaged by improper repairs or
    repairs made to any component without the express written consent
    of Motion Composites;
    d. Or the wheelchair has been modified without Motion Composites’
    express written consent, including, but not limited to, modification
    using unauthorized parts or attachments;
    e. Or the wheelchair has been used as a weight training apparatus;
    f. Or the wheelchair’s Transit Tie-Down System (TTDS) has been
    misused; if TTDS is not attached to the four tarpaulin bows
    identified and installed by Motion Composites.
    5. The shelf life or use life of the wheelchairs and their components

    could vary pending on the, practice, treatment, handling and frequen-
    cy of use. Exposure to sun, heat, and water could affect the life of the

    wheelchair.
    Maintaining the wheelchair clean and storing it in a cool, dry area and
    away from the sunlight, will increase the duration of the wheelchair;
    6. This warranty is extended only to the original consumer purchasers of
    Motion Composites’ product.

    7. Devices and components subject to replacement or repair under one
    of these warranties remain subject to this warranty for its remaining

    term. However, components replaced or repaired under warranty wit-
    hin ninety (90) days of its expiration are guaranteed ninety (90) days,

    except those replaced or repaired under application of the thirty (30)
    days warranty within the thirty (30) days of its expiry, which shall then
    be guaranteed for thirty (30) days.
    1.3 IMPORTANT NOTICE REGARDING CONSUMERS
    RIGHTS.
    The benefits we give in this manufacturer’s warranty are additional
    to, and do not detract from, any rights and remedies that you may
    have under local consumer protection laws.
    This manufacturer’s warranty is governed by the laws of the
    country, province, state or territory in which you purchased your
    Motion Composites product.
    In many countries, consumers have statutory rights under
    local consumer laws. Those consumer rights may differ between
    countries, territories, states or provinces, and often cannot be
    excluded.
    This Manufacturer’s warranty is not intended to:
    1. change or exclude any statutory consumer rights that cannot be
    lawfully changed or excluded;
    or
    2. limit or exclude any right you have against the person who
    sold the Motion composites product to you if that person has
    breached their sales contract with you.
    1.4 OUR RESPONSIBILITY
    Motion Composites’ sole obligation and your exclusive remedy
    under this warranty shall be limited to such repair and/or
    replacement.
    1.5 WARRANTY SERVICE
    If your wheelchair requires warranty service, please contact
    an authorized Motion Composites Dealer in Canada or an
    authorized international distributor. In the event of a defect in
    material or workmanship, the Dealer or Distributor must obtain a
    return authorization (RA) number from Motion Composites.
    Motion Composites issues RA numbers only to authorized Motion
    Composites Dealers and Distributors. If you do not receive

    satisfactory warranty service, please write directly to Motion Com-
    posites Customer Service at

    160 Armand Majeau Sud,
    Saint-Roch-de-l’Achigan, (Quebec) J0K 3H0 Canada
    Phone: 1-866-650-6555
    Fax: 1-888-966-6555
    or send an email at: service@motioncomposites.com
    Do not return products to our factory without our prior consent.
    1.6 CONSUMER NOTICE
    1. The foregoing warranty is exclusive, and in lieu of all other express
    warranties, whether written or oral, express or implied. Motion

    Composites shall not be liable for any consequential or inciden-
    tal damages whatsoever. By registering your Motion Composites

    wheelchair, you will be deemed to agree with all provisions of
    this warranty.
    2. It is forbidden to alter or extend the foregoing express warranty or to
    waive any of the limitations or exclusions.

    Every EZ Lite Cruiser, both Standard Model and Deluxe Models, come with our Worry Free, Industry Leading Warranty:

    10 Years on the Frame
    5 Years on the Motors
    2 Years on the Battery
    2 Years on the Joystick
    2 Years on the Control System (CPU)
    3 Months on Wearable Parts


    The EZ Lite Cruiser Foldable Portable Lift also comes with a warranty:

    3 Years on the Frame
    1 Year on the Motor
    3 Months on Wearable Parts

    The limited warranty on the wearable parts includes all things that touch the user including fabric parts such as the seat cushion & back cushion and their supporting straps, the arm rest pads, the joystick button pad, thumb screws and knobs, and anything that touches the ground such as front and rear wheels.  Plastic decorative parts are not covered under any warranty.  The battery charger is also included in the wearable parts as a 3 months warranty.  Any accessories are also included in the wearable parts and covered for 3 months.  Any parts replaced must be returned to keep warranty active.  Failure to return parts sent under warranty will void the warranty until those parts are returned, or if lost/misplaced, paid for.

    Any parts under warranty will be replaced and shipped to your door by USPS Priority Mail, or FedEx Express depending on availability.

    Any service and labor fees, if applicable, to replace parts under warranty must be paid by the user.  Due to it's modular design, most parts can be easily exchanged by the end user, a family member, relative or friend.  However, it is always recommended you seek professional help for maintenance and service, to make sure the work is done properly.

    Contact Us For Detailed Information about Obtaining Service & Maintenance Help.

    The warranty only covers NON-DELIBERATE OR NON-ACCIDENTAL Damage.  Damaged caused by user negligence, accidental damages, intentional or not are not covered under the warranty. Products which have been subjected to negligence, abuse, improper storage, or handling, improper operation, any modifications, misuse are not covered by the warranty.  Any damaged caused by improper usage, or normal wear and tear is not covered, and you should not use the Warranty Claim Form.  If you're sure you need to file a warranty claim please use the form below, and provide as much information as you can about the issue.  Upon warranty claim, we will ask for photos of the chair to verify its condition.  If photos can not be provided, warranty parts will not be provided.  Be ready to provide photos of your device upon claiming any warranty, especially if it involves the motors or frame.  There is no exception to this policy.  If photos are not provided, warranty parts will not be provided. 

    Any damaged product received must be reported within 48 hours.  If it is not reported in that time, it is the users responsibility.   

    If instead you simply need repair work done, for issues not related to the Warranty, such as replacement of wheels, repairs needed from damaged that occurred during transit, or regular usage, etc., then please use the Contact Us form instead, and provide as much information as possible.

    5 Years Frame-  1 Year Parts-   90 days on Wear Items.

    Frame: 5 years

    Bearings: 3 years

    Belts: 3 years

    Pulleys: 3 years

    Hardware/Mechanical: 3 months

    Grips: 3 months

    All additional parts not listed: 3 months

    Master Press Dimensions: 65” W x 80” H x 60” L

    Weight: 800lbs

    Shipping Dimensions: 36” W x 30” H x 84” L

    Shipping Weight: 900lbs

    WE GOT YOU COVERED

    FRAME

    EXCLUDES COATINGS

    10 YEARS

    STRUCTURAL COMPONENTS

    10 YEARS

    PULLEYS

    YEARS

    BEARINGS

    YEARS

    LABOR

    YEARS

    ELECTRONICS

    YEARS

    ROPE

    UPHOLSTERY

    MONTHS

    ACCESSORIES

    MONTHS

    Our primary goal is to provide consumers with the best commitment to service and support in the industry. Our philosophy is to design and build extremely reliable fitness equipment using the highest quality materials. The result is better products at the best value. We source our material from within the United States of America and all of our products are built here, in California using state of the art manufacturing facilities.

    What makes Ropeflex machines attractive is the fact they are low maintenance. Our direct drive magnetic resistance mechanism is virtually maintenance free and does not employ gears belts or pulleys. We designed it right from the start, using computer aided design and performing rigorous testing indoor and outdoor. In addition, we can customize any of our products to customers specific needs and maintain the same high quality service and support as we do for our standard line of equipment.

    ROPEFLEX EQUIPMENT FEATURES:

    • Precision Welded Laser Cut Commercial Gym Quality strength equipment made in the United States

    • US made cushions are made using 2 inch thick 8lb Foam Padding and high quality vinyl

    • Our proprietary smooth, quiet and self-adjusting resistance technology

    • US made highest quality polyester double braided rope

    • Heavy 11 gauge (0.120 inch wall) tubing frames provide strength and durability

    • Nickel or Zinc plated and stainless steel attachment hardware

    We believe in our products and strive to offer the simplest and fastest resolution to all equipment related concerns. Our warranty service program gives its customers the option to return the product for repair, exchange or refund if the product is determined to be defective.

    VoyagerTM Dual Release Walker, NavigatorTM Shock Absorbing Crutch; NaturalTM Drop Arm Commode, QuestTM Single
    Point & Quad Tip Shock Absorbing Cane/s, AventureTM tips, Freelander 2.0TM Wheelchairs


    • VoyagerTM Dual Release Walker, NavigatorTM Shock Absorbing Crutch, NaturalTM Drop Arm Commode, Quest Single Point/Quad Tip
    Shock Absorbing Cane/s metal main frame/s are warranted to be free from defects in materials and workmanship for a ONE (1)
    year period from the date of delivery to the customer. *Accessories and part components are not covered in warranty.
    • FreeLander 2.0TM manual wheelchairs metal main frame and metal cross bars are warranted for life to be free from defects in
    materials and workmanship. *Accessories and part components are not covered in warranty.
    • AventureTM tips are warranted to be free from defects in materials and workmanship for a ONE (1) from the date of delivery to
    customer. *foam inserts are designed for aesthetic purposes and are not covered in warranty.


    JourneyTM Wheelchair Cushions
    • JourneyTM Comfort, Wedge, Anti-Thrust, Anti-Thrust Wedge, Bariatric, and Effortless Cushion foam inserts, are warranted to be
    free from defects in materials and workmanship for a period of ONE (1) year, from the date of delivery to the customer.
    • JourneyTM Contour/Contour Plus cushions are warranted to be free from defects in materials and workmanship for a TWO (2) year
    period from the date of delivery to the customer.
    • JourneyTM Elite/Elite Contour Plus cushions internal top foam components are warranted to be free from defects in materials and
    workmanship for a TWO (2) year period from the date of delivery to the customer.
    • JourneyTM Elite/Elite Contour Plus cushions SanosphereTM Base is warranted to be free from defects in materials and workmanship
    for a FIVE (5) year period from the date of delivery to the customer.
    • ALL JourneyTM Performance and EZ cushion covers are guaranteed to be free from defects in materials and workmanship for (90)
    days from the date of delivery to the customer.


    LibertyTM Mattresses/ Bed Safety/Positioning Devices
    • LibertyTM Sedona mattress foam insert is warranted to be free from defects in materials and workmanship for a TEN (10) year
    prorated period from the date of delivery to the customer.
    • LibertyTM Siesta mattress foam insert is warranted to be free from defects in materials and workmanship for a SIX (6) year
    period from the date of delivery to the customer.
    • LibertyTM Heel Comfort/Pro/Complete, Bed Wedge, Safety mat, Leg Arrow, Body Positioners are warranted to be free from
    defects in materials and workmanship for a ONE (1) year period from the date of delivery to the customer.
    • Liberty® Mattresses/ Bed Safety/Positioning Devices PerformanceTM and EZTM covers are guaranteed to be free from defects
    in materials and workmanship for (90) days from the date of delivery to the customer.

    AmericanElectric®


    Supports its products in times of distress. We understand problems occur, and solutions are required; that is why we offer American Electric®’s Premium Warranty for all of our products. Even if you did not buy directly from AmericanElectric®, this warranty still applies, provided you purchased the product from an authorized AmericanElectric® dealer.


    American Electric® offers a full 1-year even-trade warranty on defective batteries, a 2-year factory warranty on electrical, controller, and frame,and a 4-year warranty on the motor. We also offer a 30-day manufacturer’s warranty on certain parts, such as: pedals, cranks, bulbs, mirrors, rearnstorage, alarm  system, etc. This warranty is effective the day the product is delivered, and it applies to factory defects and defaults only. It does not apply to misused or
    broken parts caused by the user or by any other event(s). AmericanElectric® will pay for standard shipping service costs on the first warranty shipment only. Customer must pay shipping costs for any additional warranty parts. Original purchase receipt is required.


    If any battery should become faulty within the specified warranty period, we will replace that battery free of charge.

    Please return defective batteries to American Electric®.
     
    American Electric® does not pay shipping fees for incoming batteries; however, we will pay to ship replacement batteries to you.

    American Electric® does not offer this warranty on products purchased from secondhand sellers, non authorized AmericanElectric® dealers, products purchased used, products purchased via outlet centers, etc. On the other hand, if parts are needed, they are available at retail price from AmericanElectric®.

    1.SHIPPING DAMAGE: Should your item arrive with damage that is a direct result of the assigned shipping carrier’s mishandling, AmericanElectric® will replace those damaged parts free of charge under warranty, as long as the damage is reported immediately after delivery (Damages reported after 3 business day, are considered not valid.) In the event that the damage is determined to be extensive(digital photos may be required), AmericanElectric®
    may arrange to pick up and replace the item free of charge.

    2.TIRES, TUBES, & KICK STANDS: The warranty does not apply to these items unless they are damaged as a result of shipping.

    3.DURING YOUR WARRANTY PERIOD: AmericanElectric® will replace any defective part free of charge. Shipping fees may apply. If you have questions about this warranty, please call 305.767.3289


    A friendly and knowledgeable representative will respond as soon as possible.

    (Purchases must be registered in order to receive warranty, to register your product, send us an email with your sales invoice, contact information, and bike/motor/battery serial numbers) 

    We warranty our battery and Coaxial Bottom Bracket Motor™ for 2 years (please note that we only warranty the battery and motor on the Cypress model for 1 year), and our bike frame for 5 years. The warranty is valid for the intended use of the bikes. Warranty does not cover normal wear & tear or any loss or damage caused by negligence or improper assembly, repair, modification or use and so on. For example: brake parts, tubes, tires, chain, cables, bulbs, kick-stands, seat, and hand grips, etc. are not covered. Warranty will not cover a bike that is not registered or does not match the original registration serial number on the bike frame, motor, and battery. 

    Best Warranty in industry 18 months 

    Frame - 24 months Lithium Battery - 18 months Motor - 18 months Charger - 6 months Controller - 18 months 

    Zümaround models are warrantied for two (2) years.

    If there is a quality defect during normal use, it is eligible for free repair or replacement within one year after delivery. For broken parts that cannot be repaired or replaced, we will send a new complete product free of charge.

    If there is a quality defect during normal use, it is eligible for free repair or replacement within one year after delivery. For broken parts that cannot be repaired or replaced, we will send a new complete product free of charge.
    We offer a full 2 year warranty on the bike, 5 year on frame.

    BELIZE BIKE LIMITED 2 YEAR WARRANTY:


    Tri-Rider and Capri trikes, Twin-Rider tandems, Porta-bike folding electric bicycles,Toucan push scooters, E-Rider electric bicycles and electric tricycles are warranted to the original purchaser to be free from defects in materials and workmanship for a period from date of purchase for the following period:
    *Two years on frames and welded joints.
    *One year on E-bike/trike motors and on E-bike/trike and hub kit lithium batteries.
    *Three months on most other components including SLA batteries.
    *Shimano components are warranted by Shimano.
    *Folding push scooters and small sidewalk electric scooters are warranted for one
    month.
    *The Lithium Batteries are guaranteed for six months for small E-scooters

    Warranty Policy

    Our warranty includes 12 months on motor & battery, 12 months for controller and charger.This warranty is void in its entirety by any modification of the frame, fork, or components. This warranty is expressly limited to the repair or replacement of a defective item, and said repair or replacement is the sole remedy of the warranty.

    This warranty extends from the date of purchase, is offered only to the original retail purchaser, and is not transferable. This warranty applies only to Best E Bicycles purchased through an authorized dealer or distributor.

    THIS WARRANTY DOES NOT COVER:

    Normal wear and tear
    Improper assembly
    Improper follow-up maintenance
    Installation of components, parts, or accessories not originally intended for or
    compatible with the bicycle as sold
    Damage or failure due to accident, misuse, abuse, or neglect
    Labor charges for part replacement or changeover
    Bikes used for commercial activities, including those in rental, demo, or security fleets.

    Damages

    Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to support@mobilityparadise.com, keep all original packaging and we will process an insurance claim on your behalf. UPS will not pay a claim if original packaging is discarded.


    Cancellations

    All orders cancelled after 24 hours are subject to a $20 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges.

    The warranty will be automatically expired if any unauthorized modification occurs. During the service ordering process, you must notify us of any unauthorized modifications, or any repairs or replacements not performed by Yamee/Rattan, that have been made to your product. We will not be responsible for any damage to the product that occurs during the repair process that is a result of any unauthorized modifications or repairs or replacements not performed by Yamee/Rattan. 

    WE OFFER A 1-YEAR WARRANTY.

    Warranty Limitations:
    This Limited Warranty covers the original purchaser from any defects in material or workmanship under normal use for 1 year from the date of invoice. This warranty is only offered to the original purchaser of the product, and is not transferable to a subsequent purchaser.

    Limits and Exclusions:
    There are no express warranties except as listed above. V&D Electric Bikes shall not be liable for special, incidental, consequential or punitive damages, including, without limitation, direct or indirect damages for personal injury, loss of goodwill, profits or revenue, loss of use this product or any associated equipment, cost of substitute equipment, downtime cost, or any other losses, or claims of any party dealing with buyers from such damages, resulting from the use of or inability to use this product or arising from breach of warranty or contract, negligence, or any other legal theory. In no event shall V&D Electric Bikes be liable for any incidental, indirect, special or consequential damages or liabilities (including but not limited to incidental or consequential damages for loss of time, inconvenience, loss of use of product, or any other consequential or incidental loss) in connection with the purchase, use, or operation of the product. V&D Electric Bikes is not liable for property damage, personal injury, or death. All express and implied warranties, including the warranties of merchantability and fitness for a particular purpose, are limited to the applicable warranty period set forth above.

    3 Months After Purchase

    Your DAHON bicycle must be returned to your original authorized DAHON reseller for inspection and adjustment.

    Yearly maintenance

    Annual maintenance at the bicycle owner’s expense is required. A claim may not be considered without proper maintenance records.

    DAHON Limited Warranty (excluding China)

    We warrant our bicycle frames, handle posts and rigid forks to be free of defects in materials and workmanship for a period of 5 years. In addition we warrant all non-wear components for a period of 2 years. Certain individual component warranties and local law may supersede this warranty policy.

    This warranty is limited to the repair or replacement of a defective frame, handlepost, fork or component, and is the sole remedy of the warranty. This warranty applies to the original retail purchaser of the bicycle and is non-transferable. This warranty only covers DAHON bicycles sold through authorized DAHON resellers, and maintained per the Scheduled Maintenance explained above. Any replacement item is covered by the original warranty term, being from the purchase date of the complete bicycle.

    Your warranty does not cover normal wear and tear, abuse, stunt riding, commercial use, improper assembly or maintenance, installation of parts or accessories not originally intended or compatible, installation of power systems such as engines or electric motors, damage due to accident, weather or neglect, or modification of the bicycle.

    A defect in material or workmanship is defined as; “A flaw, failure or cosmetic blemish caused by the manufacturing process or material that was not consistent with the original design”. This warranty implies no strength or fatigue value beyond regional government standards. This warranty does not mean “indestructible” as all materials can fail if pushed beyond design and manufacturing limits.

    Wear items are defined as; tires, tubes, brake pads, brake and gear cables and housing, chains, gears, grips, and saddles. All of these items are subject to varying wear life depending on use, load, weather, road conditions etc. Premature wear or “defect” will be taken into account in any claim involving a wear item.

    Exclusions

    All damage resulting from Commercial use, accident, misuse, abuse, neglect, improper maintenance, or from anything other than normal and ordinary use of the bicycle.

    All damage resulting from off-road or stunt riding, multiple passengers, or cargo hauling.

    Any paint damage, rust, or modifications made to the bicycle.

    DAHON bicycles sold in mainland China fall under a separate policy which is non-transferable outside of mainland China.

    Elby Warranty Policy

    Congratulations on purchasing the award winning Elby ebike. You've taken the first step into a brighter, faster, more electrified future.

    We want to hear more from you about how you and your Elby are changing the way we get around. Contact us to register your bike so you can protect your new investment.

    We at Elby stand by the quality of our ebikes, which is why we automatically offer a warranty covering a one-year period on all parts for the original owner. By registering your new ebike within 60 days of purchase, your warranty will be extended to cover a two-year period.

    TERMS AND CONDITIONS OF THE WARRANTY

    For your reference, please refer to below comprehensive warranty:

    1. Frame – are warranted to be free from defects in material or workmanship for entire life. Paint finish is considered consumable and is not part of the warranty.
    2. Display, Controller and Motor Assembly – are warranted to be free from defects in material or workmanship for a period of 18 months from purchase.
    3. Original Batteries – are warranted to be free from defects in material or workmanship for a period of 18 months from the date of purchase as follows: full replacement during the first 12 months, while replacements needed during months 13-24 are prorated as per schedule.

    The battery is sealed and cannot be opened or fixed. The battery should not have a percentage of nominal charge retention of 60% or less. Misuse of the battery, negligence or attempt to open or repair it will void the warranty.
    4. General: The bicycle is backed up by a 18 months main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty.

    5. Consumables: Components subject to wear are not covered by the warranty: Tires, inner tubes, brake lines, brake pads, basket, wheel lining tape, light bulbs, LEDS, fuses, etc.

    Exclusions: The other parts are Normal wear parts which are excluded from this warranty.
    If any parts happen to be damaged during shipping, please contact us immediately after shipment arrival. Electric Bike Paradise will send a replacement part at our expense and will work with you to fix the issue.
    Please note that for warranty issues,the customer is responsible for the cost of labor to install warrantied components, however, we will cover the Shipping costs of warranty parts.

    If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse.
    Always follow care and preventive maintenance procedures.
    Always keep receipts from any services performed to the vehicle by an authorized distributor or service center.

    The warranty will be voided by any of the following circumstances:

    1. Failure to follow all directions or recommendations listed in the user manual.
    2. Cycling collision, accident or vehicle damage caused by careless parking 
    3. Acts in violation of laws 
    4. Never registered your ebike
    5. DIY repairs on electronics
    6. Abusive use the bicycle in off-road terrain, mud, snow, water, sand, gravel and water
    7. If the bicycle is used as rental unit 
    8. Damages caused by natural disasters such as earthquakes, lightning, fire, flooding and other hazards .
    9. Rust and/or paint fading caused to heavy exposure to rain, hail, snow or direct sunlight for prolonged periods of time.
    10. Overloading beyond recommended capacity .
    11. Damages caused by nails, needles, broken glass , debris , sharp rocks or other foreign objects .
    12. If the bicycle is used but not limited to stunts, jumping from ramps, stairs or elevated ramps.
    13. If vehicle is used in competitions or racing.
    14. If vehicle has been modified for any purposes on the motor, electrical system, suspension frame, and battery.
    15. Use of other components not approved by the manufacturer.
    16. Damages resulted from improper care and handling.
    Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer.
    30 day MotoTec warranty and LIFETIME technical support!
    At Rattan, we provide up to 1 years warranty for our bikes. In general, we will cover most problems of the system and defects from the factory. 
    Please refer to the following table for the warranty for specific parts.
    The following parts are covered by our 1-Year Warranty
    The following parts are covered by our 1-Year Warranty
     
    Exceptions
    The warranty will be automatically expired if any unauthorized modification occurs. During the service ordering process, you must notify us of any unauthorized modifications, or any repairs or replacements not performed by Yamee/Rattan, that have been made to your product. We will not be responsible for any damage to the product that occurs during the repair process that is a result of any unauthorized modifications or repairs or replacements not performed by Yamee/Rattan. 
    The warranty will NOT cover the problems caused by any of the following causes
    1. Any misuse of the product, such as using the bike for commercial/rental uses, play dangerous act, etc., riding the bike on the abnormal road conditions
    1. Any unauthorized modification to the product, such as disassemble the bike without direction by Rattan/Yamee, faulty installation, repair, or maintenance by anyone other than Rattan/Yamee,
    1. The product has been in any accidents, such as traffic accidents
    1. The product has been in extreme environment (including extreme temperature or humidity), extreme physical or electrical stress or interference, fluctuation or surges of electrical power, lightning, static electricity, fire, acts of God or other external causes 
    1. Anti-rust layer damage caused by misuse (the damage of anti-rust layer can lead to the corrosion and fracture of the parts).
    Services
    If you notice any problems under the warranty with your bike, please contact us with the Following Information:
    1. Platform of the purchase, such as Amazon, Brand Store, etc. (If purchased on Amazon, Please also include the seller name on your order)
    1. Order number/ID
    1. The email and shipping address you used when placed order
    1. Pictures/Short videos of the problems and a brief description of the problems
    Parts and Labor. Rattan/Yamee may provide both parts and labor, but may direct that you replace certain readily installable parts yourself, as described below. In most cases, we do not require you send the defective parts back to us. If applicable law requires Rattan to return a replaced item to you, you agree to pay Rattan/Yamee the retail cost of the replacement item and shipping.
    Do-It-Yourself (DIY) Parts Service. DIY Parts Service allows you to service your own product. If Rattan/Yamee determines that DIY Parts Service is available to you, Rattan/Yamee will ship to you a replacement part for your product. The replacement part will be accompanied by instructions on installation and any requirements for the return of the replaced part. Rattan/Yamee reserves the right to decide if the labor costs relating to DIY Parts Service will be covered or not.
    For any repair outside the Warranty. Even if your problems are not covered by the Warranty, you can purchase the replacement parts from us. As the manufacturer, we offer competitive prices for the parts of our bikes. To purchase replacement parts from us, please contact us for further information.
    *Note, we DO NOT accept return of the bike. If you have any problems with the product, please contact us. Our dedicated customer support will be more than happy to assisting you.

    We sourced Qualiebikes from reliable suppliers like Samsung, KT, Wuxing, Dahon supplier system. so Qualibikes are quite durable. If you have any problems, our warranty policy is as follows:

    Frame warranty lifetime.
    All other components on the bike and extra-bought accessories warranty 1 year(Carry bag not included).
    Battery warranty: All Quali-bike batteries come with a 2 years warranty(Battery circle lifetime is 600~800 depends on the environment).  PLEASE DO CHARGE YOUR BATTERY EVERY MONTH AND IF NOT, WARRANTY TERMS DO NOT COVER.

    Warranty is valid only in Continental United States only.

    THIS WARRANTY DOES NOT COVER: 
    Normal wear and tear
    Improper assembly
    Improper follow-up maintenance
    Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold
    Damage or failure due to accident, misuse, abuse, or neglect(such as the battery)

    NAKTO Electric Bicycle Warranty Policy

    One Year Warranty

  • All Nakto’s electric bicycles is covered under manufacturer's 1 year warranty for the original owner against all manufacturing defects. 
  • NAKTO 1 Year Warranty includes main bike components: motor, battery, controller, throttle, brake and PAS system.
  • Parts are warranted to be free from manufacturer defects in materials and/or workmanship for a 1 year period from the date of original purchase
  • Shipping Damage claims

    Shipping damages must be reported to NAKTO E-BIKE within 48 hours after shipments arrivals. IMMEDIATELY inspect your product(s) for damage. Freight damage claims are extremely time sensitive. We will not accept freight damage claims later than 7 days from reception of products. Note any damage to your products on the Bill of Delivery before you and the driver sign-off on the shipment. Take pictures of any damage that is found, and date the images when possible. Keep all packaging and paperwork until the inspection process is complete. Please contact our Technical Support for return/replacement instructions

    NOT included in the warranty

    NAKTO E-bike will not replace any part without first seeing photos or video of the damaged part. We will not offer warranty service to second owners. We will not replace any part damaged by the user. We will not pay for any third party service or part replacement unless agreed by NAKTO E-bike upon prior to the fix.

    This warranty does not include consumables or normal wear and tear parts after 30 days including but not limited to wheels, pedals, chain, spokes, tires, tubes, brake pads, and grips. This warranty also does not cover damages caused by not proper assembly and maintenance required by NAKTO E-bikes, including but not limited to proper adjustment of the bike after assembling, proper storage of the e-bike, proper charging of the battery and use of the e-bike. Please note that this NAKTO E-bike is not set for extreme use including contest and water wading.

    NAKTO E-bike will not cover any damage that may occur during shipping if the owner sets up their own shipping option or if the bike is shipped using a freight forwarder or similar service.

    Terms of warranty

    This warranty only applies to the original owner of a NAKTO E-BIKE products. This warranty does not cover any damage or defects resulting from failure to follow instructions in the owner’s manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, wear and tear, installation of parts or accessories not originally intended or compatible with the bicycle as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance. NAKTO E-bike will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. In no event shall NAKTO E-BIKE be responsible for any direct, indirect or consequential damages, including without limitation, damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, or product liability in connection with their products.

    CLAIMS

    All claims to this warranty must be made through NAKTO E-BIKE.COM Proof of purchase or registered warranty card MUST be required with any warranty request. Before making a warranty claim, we suggest that you contact our technical support service team as there may be a simple fix for your problem. Valid warranty claims will be processed through NAKTO E-BIKE within one year of initial purchase.


     

    Warranty

    Enzo eBikes wants your personal shopping experience to be the best in the business. For that reason we offer a 30 day satisfaction guarantee. If you are not completely satisfied with your order, simply return the unused/unworn item(s) including all original tags and packaging at your expense within 30 days of purchase for a full refund.
    Every new Enzo eBike used for personal use comes with our 30 day satisifaction guarantee and warranty. Once your Enzo eBike is registered with Enzo eBike LLC, we provide each original retail purchaser a warranty against defects in materials and workmanship, as stated below:

    2 year

    • Frame – except fork
    • Electric motor, LCD, and controller

    This warranty applies to 2017 and newer model bicycles. Any other original part or component shall be covered by the stated warranty of the original manufacturer. Any products not specifically included above are hereby omitted. Any other original part or component shall be covered by the stated warranty of the original manufacturer. Any products not specifically included above are hereby omitted.

    THIS WARRANTY DOES NOT COVER:

    • Normal wear and tear
    • Improper assembly
    • Improper follow-up maintenance
    • Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold
    • Damage or failure due to accident, misuse, abuse, or neglect
    • Damages resulting from failure to follow Instructions for Use and Warnings as provided in the Owner’s
    • Manual for the eBike
    • Commercial use
    • Damages resulting from improper charging of the battery pack or use of any charger not supplied by Enzo eBikes LLC
    • Labor charges for part replacement or changeoverThis warranty is void in its entirety by any modification of the frame, fork, or components. This warranty is expressly limited to the repair or replacement of a defective item, and said repair or replacement is the sole remedy of the warranty. This warranty extends from  the date of purchase, is offered only to the original owner, and is not transferable. This warranty applies only to Enzo eBikes LLC purchased through an authorized dealer  or distributor.  Enzo eBikes LLC is not responsible for incidental or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you. Any claim against this warranty must be made through an authorized dealer or distributor. Proof of purchase is required.  The eBike must be registered at the time of purchase with Enzo eBikes LLC before a warranty claim may be processed. Claims made outside the country may be subject to fees and additional restrictions. Warranty, duration, and detail may differ by frame type and/or by country. This warranty gives you specific legal rights, and those rights may vary from place to place. This warranty does not affect your statutory rights. The English version of the warranty shall prevail.
    30 day MotoTec warranty and LIFETIME technical support!

    In order to cooperate with you better(B2B), we have updated the after-sales process as follows:

    1.Mid-drive motors/Hub motors:
    warranty date:12+3 months,according to the production date of motors. Please send motors back to our warehouse in your local place,we will send it back with your next order after repairing . Customer need to pay the cost to our local warehouse, BTN will cover all the rest cost to send the goods back with next order. Please check production date on the products, if not under warranty,BTN will not send back to you after receive it.


    2.Other electric components:
    Warranty date:12+3months,according to the production date of products(controller, brake sensor,PAS sensor,display.......). Please send motors back to our warehouse in your local place,we will send it back with your next order after repairing . Customer need to pay the cost to our local warehouse, BTN will cover all the rest cost to send the goods back with next order. Please check production date on the products, if not under warranty,BTN will not send back to you after receive it.


    3.Battery:
    Warranty date: Chinese cells 12+3months,import cells 24+3months(SANYO,PANASONIC,SAMSUNG,LG cells). If you are in Europe, Please send battery back to overseas warehouse,we will send back to you after repairing.if you are not in Europe, Please send it back to our warehouse in your local place,we will send it back with your next order after repairing . Customer need to pay the cost to our local warehouse, BTN will cover all the rest cost to send the goods back with next order. Please check production date on the products, if not under warranty,BTN will not send back to you after receive it.


    4.Bike frame: 5 years

    5.Before customers sending products to our overseas warehouse, Please check production date on the products and weight(under 5kg ship directly, please confirm with us if the products more than 5kg ), if not under warranty,BTN will not send back to you after receive it.

    Warranty & Liability will VOID if the bicycle is altered or any customizing is made.

    Warranty is only valid for original parts or goods from MBI Sport Inc. The warranty
    will be voided once the original parts are replaced or removed.

    MBI Sport Inc. offers warranty in all parts for 6 months and 1 year on the
    frame after the received date in all of the manufacturer defectives. Defectives
    can be replaced for no cost with proof of the damages and purchase.

    What the warranty DOESN’T cover:
    a. Normal Wear and tear
    b. Improper assembly
    c. Improper maintenance, including follow-up maintenance
    d. Damage or failed use due to accidents, misuse, neglect, or abuse
    e. Installation of components, parts or accessories not originally used
    for or compatible with the bicycle as sold.

    Warranty Information:

    Cycle Force Group dba NAC warrants its bicycles to the original purchaser, to be free from defects in material and in workmanship as outlined in the following:
    . Limited Lifetime warranty on bicycle frame, as long as the bicycle is owned by the
    original purchaser excluding the following models: -downhill, jumping, freestyle -suspension related equipment (bushings, bearings, pivot pins, pivot tubes and bolts) including complete forks except as warranted by the original equipment manufacturer.

    NEW Stair Lift, Vertical Lift, Dumbwaiter, Elevator, or Incline Platform Lift

    AmeriGlide, Inc. warrants to the original purchaser (non-transferable) of a new Stair Lift, Vertical Lift, Dumbwaiter, Elevator, or Incline Platform Lift manufactured by or for AmeriGlide, Inc. to be free from defects in material or workmanship during the Warranty Period defined as follows:

    • 30 Days for batteries
    • 2 Years for component parts including the circuit boards
    • 5 years for the drive train (motor and gear box), gear rack, pinion gear

    The company shall repair/replace defective parts with new or reconditioned parts; or replace with an entirely new Product at AmeriGlide, Inc.'s option, without charge to the original purchaser. Shipping costs to and from AmeriGlide, Inc. for returns pursuant to this Limited Warranty shall be paid by the purchaser.

    Original parts replaced by AmeriGlide, Inc. or an authorized dealer, become the property of AmeriGlide, Inc. Any after-market additions or modifications will not be warranted. The purchaser is responsible for the payment, at current rates, for any service or repair outside the scope of this Limited Warranty.

    AmeriGlide, Inc. makes no other warranty, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or conformity to any representation or description, with respect to this Product other than as set forth herein.

    AmeriGlide, Inc. makes no warranty or representation, either express or implied, with respect to other manufacturer's product or documentation, quality, performance, merchantability, fitness for a particular purpose, or conformity to any representation or description.

    Except as provided below, AmeriGlide, Inc. is not liable for any loss, cost, expense, inconvenience or damage that may result from use or inability to use the Product. Under no circumstances shall AmeriGlide, Inc. be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price of the product.

    This Limited Warranty and remedies set forth herein are exclusive and in lieu of all others, oral or written, expressed or implied. No reseller, agent or employee is authorized to make any modification, extension or addition to this Limited Warranty.

    Labor costs are not covered by this Limited Warranty.

     

    Limited Warranty Conditions

    The above Limited Warranty is further subject to the following conditions: This Limited Warranty extends only to Products distributed and/or sold by AmeriGlide, Inc.. It is effective only if the Products are purchased and operated in the USA. (Within the USA including US 48 States, Alaska and Hawaii.)

    This Limited Warranty covers only "normal use" of the Product ("Normal Use" as used herein, is defined as "the use by a single individual who meets the maximum capacity designated by the unit data tag and operates the unit as defined by the guidelines and instructions presented in this document"). AmeriGlide, Inc. shall not be liable under this Limited Warranty for any damage or defect resulting from (i) misuse, abuse, neglect, improper shipping, storage, or operation; (ii) service or alteration by anyone other than the company; or (iii) damages incurred through irresponsible, non-intended, or any other use other than Normal Use.

    You must retain your bill of sale or other proof of purchase to receive Limited Warranty service. No Limited Warranty extension nor extension of the Warranty Period will be granted for any replacement part(s) nor any new Product furnished to the purchaser in fulfillment of this Limited Warranty.

    Please note, any warranty services or questions must be accompanied by the serial number, located on the chassis of the lift. This number serves as your warranty number and must be retained. AmeriGlide, Inc. will offer no warranty service without this number.

    All warranty claims must be reported to the dealer from whom the lift was purchased as they have responsibility for handling your warranty claim. The dealer is to contact the Service Department of AmeriGlide, Inc. and provide the serial number of the lift along with a description of the events leading to the warranty claim. Dealers may charge for labor, service, travel, or other associated costs to make repairs, and such charges are not covered by this Limited Warranty. All parts used to replace defective materials must be genuine AmeriGlide, Inc. parts to be covered by this Limited Warranty. This Limited Warranty gives you specific legal rights, and you many have other rights which may vary from state to state.

    ==============  Other Products  =============

    Reconditioned Stair Lifts: AmeriGlide Reconditioned Stair Lifts (Electric or Battery Powered) are warranted to the original purchaser to be free from defects in material and workmanship for a 3-year period on the drive train and a 1-year period on all component parts of the lift.

    Used Stair Lifts: AmeriGlide Used Stair Lifts (Electric or Battery Powered) are warranted to the original purchaser against part failure for 1 year. Some cosmetic imperfections are to be expected with Used Stair Lifts and these are not covered under any warranty.

    Bath Lifts: AmeriGlide Bath Lifts include a 1-year warranty.

    Lift Chairs:  AmeriGlide Lift Chairs come with 1 year in-home parts and service warranty.

    Mobility Scooters:  Most AmeriGlide Mobility Scooters come with a 1 year parts and in-home labor warranty that only covers the original purchaser.  Customers can also opt for extended warranty options that are available at affordable prices.

    Pool Lift: The AmeriGlide Pool Lift is warranted to be free from material and workmanship defects for a period of (3) years with the exception of the battery pack, seat, spreader bars, sling, and powder coat finish, which each have a (1) year warranty. 

    Reconditioned Vertical Platform Lifts: come with a 1-year component parts warranty and a 3-year drive train warranty.  This warranty only covers the original purchaser and is non-transferable. 

    Walk In Tubs: AmeriGlide Sanctuary Walk In Tubs come with a lifetime door seal warranty, a 10-year tub unit warranty, a 5-year pump and motor warranty, and a 1-year faucet warranty.

    Wheelchair Lifts: AmeriGlide Wheelchair Lifts, except for the Econo Wheelchair & Scooter Lift, come with a 3-year transferable warranty. The Econo Wheelchair & Scooter Lift comes with a 1-year warranty that is non-transferable and only covers the original purchaser.

    Exceptions to all warranty's listed above:

    • Damage resulting from improper installation or operation.
    • Negligence, alterations, abuse or misuse of the equipment.
    • Fire, flood, acts of God.
    • Torn or dirty upholstery.
    • Shipping damage.
    • Parts used that are not supplied by AmeriGlide.
    • Labor fees for installation work or service calls.

    Details applying to all warranty's listed above:

    No warranty is extended, express or implied, whether of merchantability or fitness for a particular purpose, after expiration of 10 years from the date of original purchase of the unit. AmeriGlide and its dealers shall not be liable for any consequential, special or incidental damages arising out of the purchase or use of the unit or resulting from the breach of this Limited Warranty, or any implied warranty. The limit of liability of AmeriGlide and its dealers hereunder shall be the unit's purchase price. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, or legal remedies, so these above limitations may not apply to you. This Limited Warranty gives you specific legal rights, and you may have other rights which vary from state to state.

    Making warranty claims:

    All warranty claims must be reported to the dealer from whom the lift was purchased as they have responsibility for handling your warranty claim. The dealer is to contact the Service Department of AmeriGlide and provide the serial number of the lift along with a description of the events leading to the warranty claim. Dealers may charge for labor, service, travel, or other associated costs to make repairs, and such charges are not covered by this Limited Warranty. It is permissible to have any repairs or replacement work done as a result of any defects in material and workmanship by someone other than the Dealer under this Limited Warranty. However, the Limited Warranty does not cover any charges or expenses assessed by any such other person or company performing such repairs or replacement work. All parts used to replace defective materials must be genuine AmeriGlide parts to be covered by this Limited Warranty.

    This GlareWheel product, including all mechanical and electrical components, moving parts, motors and structural components, with the exception of Light, traction tires are warranted to the original owner-purchaser for a period of half year from the original date of purchase against original defects in materials or workmanship when purchased through a GlareWheel Authorized Retailer.

    This arranty does NOT cover the following:

    • Normal wear and tear

    • LED light

    • Defects appearing in the course of commercial use

    • Damage resulting from abuse/misuse of the product

      Transfer of this product by the original owner-purchaser to another person voids this warranty in its entirety. Modification of this product in any way; visually mechanically or electronically, voids the warranty in its entirety.

      Any warranted product which is defective in original materials or workmanship and is delivered by the original owner-purchaser (this warranty is non-transferrable) to GlareWheel MUST be accompanied by the original receipt for purchase ( or copy) from an Authorized GlareWheel Retailer, will at the discretion of GlareWheel, be repaired or replaced, without charge for parts or labor. In the event the defective product cannot be repaired, and a suitable replacement is not available, GlareWheel will offer to replace the product with a comparable model (determined by GlareWheel), if available. In the event a comparable model is not available the customer will be refunded the original purchase price(requires proof of purchase from the Authorized GlareWheel Retailer it was originally purchased). Any products on which warranty service is sought must be sent freight or postage prepaid( GlareWheel will refuse any package when postage is due).

      Transportation and shipping charges are not covered as part of this warranty.
      NOTE: Products that require service that do not have a receipt from an GlareWheel Authorized Retailer will be required to pay for all parts required to repair the product(labor will not incur a charge) providing the product is not older than one years from date of manufacture and is within half year from date of purchase. A copy of the original sales receipt is required.
      In no event shall GlareWheel be held liable for incidental or consequential damages.
      Some states do not allow the exlusion or limitation of incidental or consequential damages, so the above exlusion may not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from state to sate.

    • Instruction for Obtaining Service

    • If service for this GlareWheel product is required, first write to GlareWheel service, email: info@glaretechusa.com. Please have the product UPC number, the date of original purchase, the dealer where the item was purchased and what seems to be the problem. You will receive a Return Authorization (RA) number to ensure your merchandise will be properly tracked and handled upon receipt at GlareWheel.

      Once you have your Return Authorization number(RA) , make sure the item is packed in its original foam inner container which is placed inside the original outer display box(this will help prevent damage during shipping and handling). This shipment MUST be prepaid and we recommend that it be insured with the carrier of your choice.

      Please make sure you have followed all of the above instructions carefully before retuning any merchandise for service. You may choose to have your product repaired by one of Monster Wheel’s Authorized Service Sations after its warranty has expired. A reasonable service fee should be expected once the product warranty has expired.

      You MUST present your DATED SALES RECEIPT when requesting warranty service.

    We include a 1 limited warranty no to cover customer abuse.

    LIMITED WARRANTY TERMS

    All GoPowerbike’s ebikes (the “ebike”), and their individual Covered Components (as defined herein), are protected against all manufacturing defects in material or workmanship for one (1) year, 1200 miles (whichever comes first ) after the date of a qualifying purchase (the “Warranty Period”). This Limited Warranty is only applicable to United States and Canada ebike purchases and in accordance with the following terms:

    • Only the original owner of an ebike purchased from GoPowerbike’s online or physical store is covered by this Limited Warranty. The Warranty Period begins upon your receipt of the ebike and shall end immediately upon the earlier of the end of the Warranty Period or any sale or transfer of the ebike to another person, and under no circumstances shall the Limited Warranty apply to any subsequent owner or other transferee of the ebike.
    • The Limited Warranty is expressly limited to the replacement of a defective lithium ion battery (the “Battery”), frame, forks, stem, handlebar, headset, seat post, saddle, brakes, lights, bottom bracket, crank set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD display, kickstand, reflectors and hardware (each a “Covered Component”).
    • The Covered Components are warranted to be free of defects in materials and/or workmanship during the Warranty Period.

    This Limited Warranty Does Not Cover:

    • Normal wear and tear of any Covered Component.
    • Consumables or normal wear and tear parts (including without limitation tires, tubes, brake pads, cables and housing, grips, chain and spokes).
    • Any damage or defects to Covered Components resulting from failure to follow instructions in the ebike owner’s manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, installation of parts or accessories not originally intended or compatible with the ebike as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance.
    • For the avoidance of doubt, GoPowerbike will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts.
    • The Battery is not warranted from damage resulting from power surges, use of an improper charger, improper maintenance or other such misuse, normal wear or water damage.
    • Any products sold by GoPowerbike that is not an ebike.

    DETERMINING WHETHER DAMAGE OR DEFECT TO AN EBIKE OR COVERED COMPONENT IS PROTECTED BY THIS LIMITED WARRANTY SHALL BE IN THE SOLE DISCRETION OF GOPOWERBIKE.

    Shipping Damage:

    Damage to a Covered Component during shipping is not covered by this Limited Warranty, but GoPowerbike will replace such damaged Covered Components if you:

    • Notify GoPowerbike of a Covered Component damaged in the shipping process within thirty (30) days of your receipt of the ebike;
    • Provide GoPowerbike with a dated picture of the damaged Covered Component;
    • Return all original packaging and paperwork included with the ebike; and
    • Note any immediately recognizable damage on the shipper’s Bill of Lading prior to signing off on the shipment.

    Shipping damage claims are very time sensitive and it is your responsibility to immediately inspect the ebike for damage upon receipt.

    If you choose to set up your own independent shipping method, such as use of a freight forwarder or other similar service, GoPowerbike will not replace any Covered Components damaged during such shipping method.

    Credit Card Chargebacks:

    If any ebike purchase becomes subject to a credit card chargeback in any amount, and you are still in possession of the ebike, then this Limited Warranty shall be invalidated until the credit card chargeback has been resolved.

    CLAIMS PROCESS:

    GOPOWERBIKE WILL NOT REPLACE ANY COVERED COMPONENT UNDER THIS LIMITED WARRANTY WITHOUT FIRST SEEING PHOTOS OR VIDEO OF THE DAMAGED COVERED COMPONENT.

    In order to exercise your right to receive a replacement for a Covered Component under this Limited Warranty, you must:

    • Contact Us. The Technical Support team will initially work with you on the problem with your ebike to identify potential simple fixes.
    • If the Technical Support team determines that a Covered Component must be replaced, they will provide you with a set of instructions for returning the defective Covered Component and receiving the replacement.
    • After you receive the replacement Covered Component, the Technical Support team will also assist in determining how to replace or install the new Covered Component into your ebike.
    • Replacement Covered Components under this Limited Warranty shall only be shipped to the address of the original purchaser.

    THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND GOPOWERBIKE’S ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. GOPOWERBIKE’S LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE EBIKE, NOR SHALL GOPOWERBIKE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.

    SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

    THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.

    TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAW, GOPOWERBIKE DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FOR THE DURATION OF THIS EXPRESS LIMITED WARRANTY.

    SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

    Each product manufactured  by GOPOWERBIKE has been in conformity with all applicable contractual commitments and all express and implied warranties, and GOPOWERBIKE has no liability (and to the knowledge of GOPOWERBIKE there is no basis for any present or future action, suit, proceeding, hearing, investigation, charge, complaint, claim or demand against it giving rise to any such liability) for replacement or repair thereof or other damages in connection therewith. No product manufactured, sold or delivered by GOPOWERBIKE  is subject to any guaranty, warranty or other indemnity beyond GOPOWERBIKE's applicable standard terms and conditions of sale, copies of which have been delivered to Buyer.

    Warranties exclude: what is considered wear and tear, acts of god, accidental, misuse, neglect, abuse, modification, improper assembly, or improper maintenance. 

    For a warranty claim to be valid, any claim must be made through GOPOWERBIKE. Proof of purchase must be provided from an authorized GOPOWERBIKE retailer. Warranty claims must be made within 1 year of purchase and has to have a valid proof of purchase.

    If there is a quality defect during normal use, it is eligible for free repair or replacement within one year after delivery. For broken parts that cannot be repaired or replaced, we will send a new complete product free of charge.

    If there is a quality defect during normal use, it is eligible for free repair or replacement within one year after delivery. For broken parts that cannot be repaired or replaced, we will send a new complete product free of charge.

    If there is a quality defect during normal use, it is eligible for free repair or replacement within one year after delivery. For broken parts that cannot be repaired or replaced, we will send a new complete product free of charge.

    GOTRAX & FLUXX 90 DAY LIMITED WARRANTY

    TO QUALIFY FOR WARRANTY SERVICE

    1. You must present a copy of the sales receipt from an approved retail partner within 90 days of purchase or Order# from GOTRAX.com
    2. The product cannot be used for rental or commercial use.
    3. The product cannot be used for competition
    4. The Limited 90 Day Warranty only covers parts or issues due to manufacturer defects
    5. You must file 1 warranty claim per product

    LIMITATIONS OF LIABILITY

    • This Limited 90 Day Warranty is non-transferable after the product’s initial sale.
    • This Limited 90 Day Warranty only covers parts due to manufacturer defect (tires & tire tubes excluded)
    • No unapproved modifications can be made to the product, its performance or otherwise, in order for this Limited 90 Day Warranty to remain in effect.
    • Units replaced under warranty are not covered by any additional warranty. 
    • Units sent for replacement may be in refurbished condition. Fully functional but with minor cosmetic damages.
    • No reimbursement is provided for towing, loss of time, loss of use, inconvenience, incidental or consequential damages.
    • Warranty is void if weather related water damage is determined. Owner is responsible for storage and protection from the weather.
    • GOTRAX makes no warranty with respect to products or trade accessories not made by GOTRAX, including, but not limited to, motors, tires, wheels, and batteries, such products or trade accessories, such items being subject to the original manufacturer’s warranty, if any.
    • This Limited 90 Day Warranty does not cover minor surface blemishes, rips, tears, or other cosmetic damage due to normal use, or other intentional or unintentional damage to the product.
    • This Limited 90 Day Warranty will not cover any damage which results from the application of improper cleaners, solvents or chemicals to the product, water damage, smoke or soot, or from exposure to saltwater, sea breeze or salt.
    • This Limited 90 Day Warranty will not cover any damage which results from aging, such as fading of paint, deterioration of plated surfaces, deterioration of rubber or plastics, or rusting.
    • This Limited 90 Day Warranty does not cover improper repair or misdiagnosis of problems.
    • Damage due to misuse or neglect, use other than as specified in the Owner’s Manual, or use under abnormal conditions are not covered by this Limited 90 Day Warranty.
    • This limited warranty does not cover products sold second hand, open box, including but not limited to floor models (unless manufacturer’s warranty approved upon date of purchase).  Refurbished equipment, equipment sold without a manufacturer’s warranty or sold “as is”.

    Warranty is void if your Hoverboard/Scooter shows visible signs of damage or has been misused beyond what is considered normal use,  including water damage. Wear and tear is not covered under this warranty, only defects in craftsmanship such as receiving a product DOA or a bad chipboard.

    Our warranty includes 18 months on motor & battery, 12 months for controller and charger.This warranty is void in its entirety by any modification of the frame, fork, or components. This warranty is expressly limited to the repair or replacement of a defective item, and said repair or replacement is the sole remedy of the warranty. This warranty extends from the date of purchase, is offered only to the original retail purchaser, and is not transferable. This warranty applies only to Green Bike bicycles purchased through an authorized dealer or distributor.

    THIS WARRANTY DOES NOT COVER: 
    Normal wear and tear
    Improper assembly
    Improper follow-up maintenance
    Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold
    Damage or failure due to accident, misuse, abuse, or neglect
    Labor charges for part replacement or changeover
    Bikes used for commercial activities, including those in rental, demo, or security fleets

    Escape Walkers Warranty

    Triumph Mobility covers the Escape and Escape Mini Walkers by a lifetime warranty on the frame, and a five (5) year warranty on the brake handles against defects in materials and workmanship. Those items not warrantied are wear items, such as handgrips, brake cables, and wheels. This warranty is valid for the original purchaser only, and is not transferrable. Triumph Mobility will not warranty any parts that have been damaged due to improper installation, modification and/or misuse. For warranty service, please return your walker to your local dealer. Service charges are at the discretion of the dealer, and are not the responsibility of Triumph Mobility.

    Rollz Walkers Warranty

    Rollz covers the Rollz Motion2 Walker/Transport-chair  by a lifetime warranty on the frame, and a five (5) year warranty on the brake handles against defects in materials and workmanship. Those items not warrantied are wear items, such as handgrips, brake cables, and wheels. This warranty is valid for the original purchaser only, and is not transferrable. Triumph Mobility will not warranty any parts that have been damaged due to improper installation, modification and/or misuse. For warranty service, please return your walker to your local dealer. Service charges are at the discretion of the dealer, and are not the responsibility of Triumph Mobility. Please provide warranty copy for Rollz Motion2.

    Panthera Rigid Wheelchairs Warranty

    WARRANTY and SERVICE LIFE: This is determined by how hard the chair is used and how careful one is with maintenance. We provide a 5-year factory warranty for the chassis. Other parts, 12 months with the exception of wear parts.

    SECTION 12 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

    We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

    We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

    You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

    You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

    In no case shall Triumph Mobility, Inc., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

    We have a 2-years warranty on our products.
    All warranties will be dealt with on a case by case basis as described in the users-manual specific to the product in question.

    This NON-TRANSFERRABLE Warranty is provided by Titan Chair LLC.

    We guarantees that your qualified product will be replaced or repaired at our option, without cost to you, should it be deemed defective because of faulty parts, workmanship or structural defects during the first THREE (3) years of ownership, excluding specific limitations contained herein.

     

    What Is Covered*:

    1. This warranty explicitly covers all parts, labor and framework of the chair.
    2. This warranty includes parts costs and labor for the first year at no cost to the customer.
    3. This warranty includes parts costs covered for the second year at no cost to the customer.
    4. Structural Framework on selected products carries for three (3) years.
    5. The additional extended warranties includes parts and labor costs covered at no cost to the customer.


    What Is NOT Covered*:

    1. Any shipping expenses incurred. Transportation damage; theft; abuse; neglect; vandalism.
    2. Damages incurred due to shipping and handling, dropped products, improper installation, and/or unauthorized repairs do not constitute a defect under this warranty.
    3. Modifications or altered conditions of the original product, improper use of electrical/power supplies, electrical disturbances and power surges.
    4. Malfunctions due to improper use as well as unreasonable use or maintenance including failure to follow operating instructions.
    5. Any environmental conditions (examples: fire, floods, rust, corrosion, sand, dirt, windstorms, hail, earthquakes, and/or tornados) or any other exposure to weather conditions.
    6. This warranty does not include normal wear and tear including velcro or zipper malfunction, or tears in any fabric covering by abuse. Failures or attached points in stitching, Velcro, and zippers do not constitute as a defect for warranty.
    7. Softening/ hardening of foams and filling composites in pillows and pads; Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those items naturally change with use.
    8. Natural patterns and grains and variations in leather will not constitute as a defect under this warranty, as no two pieces of fabric are identical.
    9. The warranty shall not apply if the product has been damaged physically, whether intentionally or due accident or neglect: including stains, fluids, mold, water damage, animal damage, cuts, burns or is otherwise unsanitary, damaged or soiled.
    10. Products used in commercial or corporate settings.
    11. Products purchased from unauthorized dealers.


    Implied Warranty & Other Damages:

    1. Any implied warranties shall be limited to the duration of the 1 year portion of this limited warranty, and with regard to structural framework, limited to the duration of the 3 year portion of this limited warranty.
    2. By making a purchase, you agree that we. will not be liable for any items damaged and/or lost while en route to the specified address. Any claims for such loss or damage must be addressed and resolved with the designated carrier.
    3. In no case we'll be liable for incidental or consequential damages, whether such damages are claimed on account of breach of warranty, breach of contract, negligence or strict/product liability, including without limitation, damage to property (other than the product) or other economic losses.


    How to obtain warranty service:

    1. You must provide proof of purchase for any warranty claim.
    2. You must obtain a return authorization number in order to ship products to a service center.
    3. You may obtain service advice, or an RMA number by contacting us.
    4. This warranty gives you specific legal rights. You may also have other rights that vary from state to state.


    Titan Chair, LLC Warranty Limitations and Exclusions

    Warranties are non-transferable, and do not cover any damage or loss caused by: use in a commercial or corporate setting; failure to follow operating instructions; Electrical disturbances and power surges; dropped product; including but not limited to remote controls; Damage resulting from improper use or maintenance; vandalism; environmental conditions; exposure to environmental conditions (rust, corrosion, sand, dirt, wind, hail, earthquake, tornado, fire, flood); loss of use during the period that the product is being repaired; products purchased from unauthorized resellers; alterations or modifications of original condition; theft; neglect; unauthorized repairs; loss of power.
    Damage that occurred due to shipping and handling does not constitute a defect under this warranty. Fading, wearing, and the pilling of fabrics does not constitute a defect under the warranty. Failures of attach points such as stitching, Velcro, and zippers do not constitute a defect under this warranty. Under no circumstance shall Titan Chair, LLC or its representatives be liable for indirect, consequential, or incidental damages (including damages for lost profits, business interruption, bodily injury, medical, etc.), even if any party has been advised of the possibility of such damages.
    Warranties are only valid within the 48 contiguous United States and Canada, provided the equipment has been operated according to the instructions accompanying it. All warranties begin on the DATE OF PURCHASE. Titan Chair, at its sole discretion, will repair or replace any defective part within a reasonable time frame.

    The standard parts only warranty is for 1 year on parts and the battery or 1,500 miles - whichever comes first. Battery warranties are for total failure not reduction in range over time. Customer is responsible for all shipping costs of parts that are sent out or the scooter if necessary to be shipped to our warehouse for repair. Labor is not included but can be waived if the scooter is shipped to our facility.

    The warranty covers this product for one year from the date of purchase and includes the battery pack for total failure not a deduction in range. This warranty is limited to what is defined as “normal use” of the product; examples of activities or uses that would void the warranty include: exceeding the weight and/or speed limits (check individual model specifications as weight and speed limits differ); impacts resulting from collision, dropping, water damage or improper use.

    While the products are designed with water protection in mind, they are not intended to be ridden in heavy precipitation or standing water above 2 inches high. The scooters are water resistant not water proof so avoid heavy rain and deep puddles.

    Consumables such as tires and inner tubes are outside of the scope of the warranty. We stock a wide variety of parts such as tires and inner tubes, batteries, control boards, chargers, and other components in the U.S.  We can repair or replace faulty parts that fall outside of the warranty at an additional charge.

    The warranty does not cover damage caused by misuse, abuse, neglect or normal wear and tear including but not limited to, riding on dirt or uneven surfaces, damage due to excessive sun exposure, damage caused by improper handling or storage, damage caused by impact, damage caused by use in contravention of local law, or damage caused by anything other than defects in material and workmanship. Water damage is not covered under any part of the warranty.

    Parts purchases have a 60 day warranty for defective parts only. Defective parts must be shipped back to our service center for inspection before warranty can be approved.  If parts or scooters are damaged by water or dropping of the scooter they will not be covered under any warranty.

    LIMITED ONE YEAR WARRANTY FOR PARTS ONLY

    NO FREIGHT OR LABOR COSTS INCLUDED.

    PRAIRIE VIEW INDUSTRIES, INC. LIMITED WARRANTY

    1. LIMITED LIFETIME WARRANTY—THE FOLLOWING APPLIES TO ALL END PURCHASERS OTHER THAN RESIDENTS OF THE STATE OF CALIFORNIA*:

    PRAIRIE VIEW INDUSTRIES, INC. warrants to the original end purchaser of the product that the product is free from defects in material and workmanship under normal use and service. This warranty does not apply to any product that has been subject to misuse, abuse, neglect, alteration, accident, usage not in accordance with product instructions, acts of God, or improper installation, or that has been used for rental purposes or repaired by someone other than PRAIRIE VIEW INDUSTRIES, INC. This warranty does not cover normal deterioration of the product due to wear and exposure.

    *(FIVE YEAR WARRANTY—THE FOLLOWING APPLIES TO RESIDENTS OF THE STATE OF CALIFORNIA: For a period of five years after the purchase of the product by the original end purchaser of the product, PRAIRIE VIEW INDUSTRIES, INC. warrants to the original end purchaser of the product that the product is free from defects in material and workmanship under normal use and service. This warranty does not apply to any product that has been subject to misuse, abuse, neglect, alteration, accident, usage not in accordance with product instructions, acts of God, or improper installation, or that has been used for rental purposes or repaired by someone other than PRAIRIE VIEW INDUSTRIES, INC. This warranty does not cover normal deterioration of the product due to wear and exposure.)

    2. This warranty is limited to repairing or replacing, at the option of PRAIRIE VIEW INDUSTRIES, INC., any product that is returned to PRAIRIE VIEW INDUSTRIES, INC. and is reasonably determined by PRAIRIE VIEW INDUSTRIES, INC. to be defective. The repair or replacement of a defective product under this warranty will be made by PRAIRIE VIEW INDUSTRIES, INC. without charge for parts or labor. This excludes shipping or delivery charges to and from PRAIRIE VIEW INDUSTRIES, INC.’s place of business. If the product has been discontinued, PRAIRIE VIEW INDUSTRIES, INC. may replace the product with a new product of comparable value and function. PRAIRIE VIEW INDUSTRIES, INC. also reserves the right to refund the purchase price as its exclusive warranty remedy.

    3. Any claim alleging that the product fails to conform to this warranty may be made only by the original end purchaser and only while such purchaser owns the product. A defective product that is covered by this warranty must be returned, at the purchaser’s expense, along with proof of date of original purchase (such as receipt, check or other document PRAIRIE VIEW INDUSTRIES, INC. deems acceptable that shows the date of purchase and the identity of the product and purchaser), along with a description of the alleged defect, to PRAIRIE VIEW INDUSTRIES, INC., 2620 Industrial Drive, Fairbury, Nebraska 68352.

    4. EXCEPT AS SET FORTH HEREIN, PRAIRIE VIEW INDUSTRIES, INC. MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND PRAIRIE VIEW INDUSTRIES, INC. DISCLAIMS AND NEGATES ALL OTHER WARRANTIES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, CONFORMITY TO MODELS OR SAMPLES, OR ANY WARRANTIES OR INDEMNITIES AGAINST INTELLECTUAL PROPERTY INFRINGEMENT. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU. IN NO EVENT WILL PRAIRIE VIEW INDUSTRIES, INC. BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OR FOR ANY LIABILITY IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT.

    5. Before using the product, the purchaser must first determine the suitability of the product for its intended use, and the purchaser assumes all risk and liability whatsoever in connection therewith.

    6. No person, agent, distributor, dealer or company is authorized to change, amend or modify the terms of this warranty.

    7. This warranty gives the purchaser specific legal rights, and the purchaser may also have other rights that vary from state to state.

    8. The purchaser may not assign the purchaser’s rights or obligations under this warranty without the prior written consent of PRAIRIE VIEW INDUSTRIES, INC.

    The Canadian Timber Collection by Dundalk LeisureCraft Inc. saunas are warranted against defects in materials and workmanship under normal/residential use for a period of three (3) years, as applicable, from the date of receipt of the product. This warranty does not apply to normal wear and tear and/or
    natural weather conditions. This warranty does not cover regular required maintenance of the sauna, (eg. Tightening bands on the barrels, cleaning or staining the sauna) refer to your sauna assembly manual for maintenance guidelines. This warranty does not cover misuse or negligence and the manufacturer and associated retailers are not liable for any injury or damage caused by the product. This warranty is a parts only warranty and any service or labor costs would not be considered as part of the 3 year warranty.
    VIP Solutions, LLC warrants each Pool Access System and every part thereof to be free from any defect of workmanship or material for a period of one (1) year after delivery.  During that one-year warranty time, VIP Solutions, LLC shall replace or repair any defective part free of charge to the purchaser, when defective part is returned to VIP Solutions, LLC.  Transportation is prepaid by the purchaser. The warranty referred to above is the only warranty applicable to the equipment.  It is expressly in lieu of any warranties or conditions otherwise implied by law including, but not limited to, implied warranties or merchantability or fitness for a particular purpose, the remedies under such warranty shall be the only remedies available to buyers or any other person.  Manufacturer shall not be liable for loss of use of the equipment, loss of time, inconvenience or other consequential damage.

    Generally we grant a warranty of 24 months upon first sale on all products on the basis of the EU common warranty (except battery, motor and wear parts.

    Please keep the proof of purchase (original receipt or invoice) in a safe place. These documents are considered necessary proof of purchase for your product. If this proof of purchase cannot be provided, SOFLOW AG reserves the right to refuse a repair under warranty.

    In case of a warranty claim, SoFlow has the option to repair or replace the defective parts at its own discretion. If a component of the same type, size or colour is no longer available, SoFlow can provide a successor component to settle the warranty claims.

    The warranty is limited to the repair or replacement of defective parts. No further claims can be made beyond this. This shall also not lead to an extension of the device warranty.

    Note: A detailed error description enables targeted troubleshooting, which in turn facilitates and accelerates the case-handling process.

    Should it be necessary to return the product to us during the warranty period despite telephone or e-mail support, then please do so via our service partner. In case of a return, please choose an appropriate and secure packaging, such as by using the original packaging (please note the packaging instructions for returns).

    Damage incurred during transport due to improper packaging is not covered by the warranty. In such a case you will receive a cost estimate. SOFLOW AG does not accept any liability for additional materials sent in which are not included in the original scope of delivery of the product (such as attachments or labels).

    Report any damage or defects that may have existed at the time of purchase to your authorized dealer immediately after unpacking. Repairs after the warranty period are subject to a charge.

    Scope of warranty and exclusions

    Our products are produced according to strictly defined quality guidelines and are thoroughly tested before delivery. The warranty applies to material and manufacturing defects of any kind that may occur during normal and proper use of the product. The determining factors for the proper and intended use of the product are the instructions listed in the user manual which are to be strictly adhered to. Applications and actions which are not recommended or which are indicated as potential hazards in the user manual must be avoided at all costs (please observe the information sheet: Do not – prevention).

    Product parts that are subject to normal wear and tear and are therefore to be regarded as wear parts are subject to separate warranty periods. This applies in particular to batteries, motors and accessories subject to mechanical wear such as wheels and tyres. Warranty services are also excluded for normal wear and tear of wear parts, such as: tyres, brakes/brake pads, bottom bracket, saddle, suspension fork, Bowden cables, handlebar grips, tubes/covers, bell, reflectors, front/rear light, kickstand etc. This also includes flat tyres, if these were caused by the rider himself (for instance when driving over sharp objects). Furthermore excluded from warranty services are types of maintenance work or other work that are caused by wear and tear, accidents or operating conditions as well as driving in disregard of the manufacturer’s instructions and all incidents such as noise generation, vibrations, wear and tear etc. that do not significantly impair the vehicle and drivability that, for example, are attributable to:

    – leaving the device in unsuitable surroundings
    – the installation of non-original components or
    – the user or third parties not authorized by SoFlow trying to repair the damage themselves
    – previous falls or accidents
    – etc.

    A warranty claim will also become void in the following cases:

    – In case of unintentional damage, use of force, improper and/or unintended use and treatment (e.g. use of liquids and/or chemicals of any kind).
    – If modifications made to the product, such as conversions and extensions, use of foreign components, use of accessories not approved for your product, neglect (e.g. deep discharge or exposure to extreme temperatures, wetness or humidity), either independently or by third parties not authorized by SoFlow, have caused the damage.
    – If the battery has been charged with chargers that are not approved by SOFLOW AG for the respective vehicle.
    – If damage to the battery has been caused by overcharging or undercharging, or if the instructions in the user manual for handling batteries have not been followed.
    – Software manipulation by the user or third parties.


    ATTENTION

    If the device has been modified by third parties or by the installation of foreign components, or if defects that have occurred are originally related to such modifications, the warranty claim and, if applicable, the operating permit shall become void. Furthermore, the warranty becomes void if the instructions on the intended operation of the device are not followed.

    If the defect is covered by our warranty, either the repaired or an exchanged device will be returned to you. The exchanged device can either be as good as new (for example and overhauled device) or a new device. The old device becomes property of SOFLOW AG.

    If during the repair it is found that the defect is not covered by the warranty, SOFLOW AG reserves the right to charge a flat rate of € 39 for inspection. The customer has to pay this flat rate if he does not wish to have a chargeable repair. In case the chargeable repair is approved and ordered by the customer after a cost estimate has been prepared, the inspection fee is no longer applicable.

    Attention! A cost estimate is drawn up after an initial inspection of the device and on the basis of the information provided by you and can therefore only serve as a guideline. The actual repair costs can exceed or be lower than the estimated costs

    Our bicycles have a one-year warranty period, and the warranty period for wearable parts is half a year (such as tires). We are responsible for all quality problems of bicycles, but we are not responsible for man-made damages.

    BY USING YOUR URBAN MACHINA ELECTRIC SCOOTER YOU AGREE TO THIS LIMITED WARRANTY. PLEASE READ THIS LIMITED WARRANTY CAREFULLY. IF YOU DO NOT ACCEPT THE TERMS OF THIS LIMITED WARRANTY, DO NOT USE YOUR URBAN MACHINA ELECTRIC SCOOTER. RETURN IT UNUSED FOR A REFUND. To benefit from the limited warranty, the customer is advised to read Urban Machina Inc. (“Urban Machina”) Limited Warranty terms together with the “important” and “care and maintenance” sections provided in the user manual. This limited warranty applies to the extent permitted by law and unless restricted or prohibited by law.


    LIMITED WARRANTY DETAILS

    Urban Machina warrants that Urban Machina Inc. Electric Scooters (“Products” or “Product”), distributed by Urban Machina, are free from defects in material and workmanship.  Limited Warranty is applicable under the following terms and conditions:

    1. This Limited Warranty extends to the original purchaser (name listed on the shipping address) of the Product only, during the first twelve (12) months, beginning on the date the purchaser received the Product (“Warranty Period”). Original purchase receipt is required to proceed with warranty repairs.

    2. This Limited Warranty is terminated on the first day of the second year of ownership or when the scooter is resold to another individual.  This Limited Warranty is non-transferable. 

    3. This Limited Warranty covers the following component parts (“Components”) of the Product only, during the Warranty Period:
      • Hub motor;
      • Battery packs;
      • Controller;
      • Throttle and battery indicator unit;
      • Charger unit;
      • Scooter frame;
      • Scooter stem;
      • LED lights; and
      • Electrical wiring and components.
    The following components are covered only if defects are reported within the first 30 days or 10 KM of use (whichever comes first):
      • Rims;
      • Brake calipers;
      • Brake discs;
      • Kickstands; and
      • Forks
    4. During the Warranty Period, Urban Machina or its authorized service centres will repair or replace, at Urban Machina’s SOLE DISCRETION, any defective Components with new or factory rebuilt replacement items, and return the Products to the customer in working condition, provided that the terms and conditions of this Limited Warranty are met. All defective Products or Components that have been replaced shall become the properties of Urban Machina.

    5. Products and/or Components that have been repaired or replaced pursuant to the paragraph above will be covered by this Limited Warranty for the balance of the Warranty Period.

    6. This Limited Warranty will only be effective when presented together, to either Urban Machina or its authorized centers, with proof of date and place of purchase of Products such as the purchase receipt.

     

    WHAT THIS LIMITED WARRANTY DOES NOT COVER:

    1. Normal wear and tear of any covered component.

    2. Products used for commercial purpose(s) including but not limited to leasing/hiring, use in competitions etc

    3. Any logistical costs of returning the Product to Urban Machina or its authorised service centres for servicing or the cost of returning the Product to the customer after servicing.

    4. Defects or damages resulting from use of the Product(s) other than its normal and customary manner as stated in the user manuals accompanying the Products.

    5. Battery failures resulting from water damage (including exposure to moisture or dampness), improper charging, power surges, after market chargers, lack of proper winter storage, seals of the battery enclosure or cells being broken or tampered with, and/or the battery was used in equipment other than its intended use;

    6. Defects or damages from improper storage, exposure to moisture or dampness, modifications, connections, misuse (including but not limited to exceeding manufacturer’s published weight limit), neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of Urban Machina, including damage caused by dropping, blown fuses, spills of food or liquid.

    7. Loss of screws or stripped screws due to over forcing.

    8. Unauthorized service center repairs.

    9. Product rusting, blemishes, and/or loss of color due to sun exposure and usage.

    10. Defects or malfunctions of the product not notified by customer during the Warranty Period.

    11. Any orders that have received a chargeback.

    12. Products which have had their serial numbers removed or tampered with.

     

    DISCLAIMER:

    1. The customer understands the risk of serious injury or death in the operation of such products and shall agree to take the necessary precautions and exercise good judgement to avoid hazards and dangerous situations which may result in serious injury or death.

    2. The customer shall agree to indemnify and hold harmless Urban Machina from all injuries or death arising from the operation of the product.

    3. The use of safety and protective gear such as bicycle helmets is strongly encouraged. And so is the use of Good Judgement.

    4. The customer is advised to take the following precautions:
      • Do not ride on wet ground or in heavy rain;
      • Take corners slowly and look out for pedestrians;
      • Avoid potholes, curbs and debris on the ground;
      • Keep tires pumped to the specified pressure;
      • Dismount in places with heavy human traffic and push the scooter manually;
      • Service the product every 3 months on regular usage, 6 months for non-frequent usage;
      • Do not use product on public roads and respect local road regulations.

    HOW TO REQUEST SERVICE UNDER THIS LIMITED WARRANTY:

    To obtain performance of Urban Machina to repair and/or replace the Product or its Components under this Limited Warranty, the customer must, during the Warranty Period:

    1. Bring proof of purchase and the Product to Urban Machina.
    2. Submit a service ticket here, along with a photo of video showing the claimed defect.
    3. The average repair time is 3-7 days, excluding shipping time to and from our service center. This warranty does not cover the shipping costs associated with the transportation of the scooter to and from our service center, and a fee will be charged for return shipping or pick-up and delivery service.

    Warranty Information:

    Cycle Force Group dba NAC warrants its bicycles to the original purchaser, to be free from defects in material and in workmanship as outlined in the following:
    . Limited Lifetime warranty on bicycle frame, as long as the bicycle is owned by the
    original purchaser excluding the following models: -downhill, jumping, freestyle -suspension related equipment (bushings, bearings, pivot pins, pivot tubes and bolts) including complete forks except as warranted by the original equipment manufacturer.

    Warranty Information:

    Cycle Force Group dba NAC warrants its bicycles to the original purchaser, to be free from defects in material and in workmanship as outlined in the following:
    . Limited Lifetime warranty on bicycle frame, as long as the bicycle is owned by the
    original purchaser excluding the following models: -downhill, jumping, freestyle -suspension related equipment (bushings, bearings, pivot pins, pivot tubes and bolts) including complete forks except as warranted by the original equipment manufacturer.

    Razor Limited Warranty

    Here at Razor, we warranty our products to be free of manufacturing defects for a period of 90 days (for electric powered products) and 6 months/180-days (for non-electric powered products) from date of purchase. This Limited Warranty does not cover normal wear and tear, wheel, or any damage, failure or loss caused by improper assembly, maintenance, storage or mis-use.

    Razor’s Limited Warranty will be void if the product is ever:
    • used in a manner other than for recreation or transportation;
    • modified in any way;
    • rented.

    Razor is not liable for incidental or consequential loss or damage due directly or indirectly to the use of this product.

    For your records, we recommend you save your original sales receipt with your Razor product manual and write the serial number directly on your product manual for reference.

    Extended Warranties

    If you have purchased an extended warranty, please contact the retailer from which it was purchased for assistance.  Razor does not offer nor support extended warranties.

    Warranty is 6 months all parts

    Portable Tables, Chairs & Headrests

    Earthlite guarantees our Earthlite and Stronglite portable tables and chairs, excluding foam and upholstery, against defects in material and workmanship for as long as you, the original purchaser, own the product, or for five (5) years after the product is discontinued or modified. Foam, upholstery, and face cradle platforms are warranted for three (3) years from the original date of purchase. Face Pillows are warrantied for one (1) year from the original date of purchase. This warranty does not cover damage caused by misuse, accidents or neglect, which includes tears in the upholstery and damage caused by harsh chemical-based cleaners. Warranty claims must provide proof of original purchase to obtain an Earthlite Return Material Authorization (RMA). This warranty is limited to product repair or replacement, at Earthlite’s sole discretion. The customer is responsible for shipping the product(s) back to the factory (at customer’s expense) for any warranty claim. Earthlite will return the warranted product, shipping prepaid, to customers in the continental U.S. only. International customers as well as domestic customers outside of the continental U.S. are responsible for all shipping charges (inbound and outbound), as well as any applicable duties and taxes.


    Earthlite guarantees our Inner Strength portable tables, excluding foam and upholstery, against defects in material and workmanship for as long as you, the original purchaser, own the product, or for five (5) years after the product is discontinued or modified, Inner Strength portable chairs are warranted for two (2) years, excluding foam and upholstery. Foam and upholstery are warranted for three (3) years from the original date of purchase for Inner Strength tables and two (2) years for Inner Strength chairs. Inner Strength face cradles are warranted for one (1) year. This warranty does not cover damage caused by misuse, accidents or neglect, which includes tears in the upholstery and damage caused by harsh chemical-based cleaners. Warranty claims must provide proof of original purchase to obtain an Earthlite Return Material Authorization (RMA). This warranty is limited to product repair or replacement, at Earthlite’s sole discretion. Customers are responsible for all shipping charges (inbound and outbound), as well as any applicable duties and taxes.


    Electric Lift Tables & Stationary Tables

    Our electric lift tables and stationary tables have a lifetime warranty on the frame. The lift motor and controls have a two (2) year warranty from the original date of purchase. If, within these two (2) years, there is a defect, malfunction or failure of the lift motor or controls, Earthlite will replace or repair the defective component at our discretion, shipping not included. Parts is warranted for 90 days or 2 years from the original date of table purchase, whichever comes later. The foam and upholstery are warranted for three (3) years. This warranty does not cover damage caused by normal wear and tear, misuse, accidents, or neglect, which includes tears in the upholstery and damage caused by harsh chemical-based cleaners. Warranty claims must provide proof of original purchase in order to obtain an Earthlite Return Material Authorization (RMA). This warranty is limited to product repair or replacement, at Earthlite’s sole discretion. The customer will either receive replacement parts or is responsible for shipping the product(s) back to the factory for repair (at customer’s expense) for any warranty claim. International customers are responsible for all associated return costs (inbound and outbound), as well as any applicable duties and taxes.

    Accessories

    Our accessories are warranted for one (1) year from the original date of purchase. This warranty is limited to product repair or replacement, at Earthlite’s sole discretion. Warranty claims must provide proof of original purchase in order to obtain an Earthlite Return Material Authorization (RMA). A product under warranty that is received with an authorized RMA, will have a replacement sent as soon as the defective product is received and confirmed defective by Earthlite. In the event that the product is returned and tested to show there is no defect, Earthlite will ship the original product back to the customer, at the customer’s expense. Customer is responsible for shipping the product(s) back to the factory (at customer’s expense) for any warranty claim. Earthlite will return the warranted product, shipping prepaid, to customers in the continental U.S. only. International customers as well as domestic customers outside of the continental U.S. are responsible for all shipping charges (inbound and outbound), as well as any applicable duties and taxes.

    5 Year U.S. Residential Limited Warranty

    • Unlimited USA-based customer & technical support
    • 5 Year structural frame warranty
    • No-cost replacement on covered parts for 3 years
    • Covered labor (in-home, if necessary) for 1 year

    Limited Warranty

    Infinity Massage Chairs are designed, built, and inspected to ensure excellence in operation and enjoyment. While rare, defects in manufacturing can occur. This limited warranty exclusively covers manufacturing defects.


    Complete Care Warranty Period

    For In-Home service, Infinity Massage Chairs will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer's residence, at no charge to the customer. If a particular part is no longer manufactured, Infinity Massage Chairs may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Infinity Massage Chairs is no longer responsible for making repairs under the warranty coverage.

    Any repairs needed during the 3 year parts warranty coverage, Infinity Massage Chairs will provide covered parts at no cost; however, consumer is responsible for any and all shipping, duties and brokerage fees. Structure warranty is limited to the steel and steel-welded parts of the frame, in addition to any wood structure that may exist. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. Infinity Massage Chairs, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available in the United States and major metropolitan areas in Canada. Field Service requires pre-approval and, if necessary, must be performed by Infinity Massage Chairs-authorized field service personnel to maintain warranty coverage.


    Warranty Limitations and Exclusions

    Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; use in a commercial or corporate setting; alterations or modifications of original condition; improper use of electrical/power supply; loss of power; electrical disturbances and power surges; dropped product, including but not limited to remote controls; a malfunction or damage resulting from improper use or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased or acquired from unauthorized dealers. This warranty is not transferrable. Damage incurred due to shipping and handling does not constitute a defect under this warranty. Softening/ hardening of foams and filling composites in pillows and pads does not constitute a defect under this warranty as those items naturally change with use. Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings and grain and dye variations in leather do not constitute a defect under this warranty, as no two pieces of leather are alike. Failures of attach points, such as, but not limited to: stitching, Velcro, and zippers, do not constitute a defect under this warranty.

    To initiate an Infinity Care Warranty claim, simply contact us. Please be prepared to describe the product that needs service and the nature of the problem. A purchase receipt is required. All repairs and replacements must be authorized in advance. Service options, parts availability and response times will vary. You are responsible for delivery and the cost of delivery of the product or any parts to the authorized service center for replacement, per our instructions. Limits and exclusions: Coverage under this Limited Warranty is limited the United States of America, including the District of Columbia and the U.S. Territories of Guam, Puerto Rico, and the U.S. Virgin Islands. © 2019 Infinity®. All rights reserved.

    4 Year U.S. Residential Limited Warranty

    • Unlimited USA-based customer & technical support
    • 4 Year structural framework warranty
    • No-cost replacement on covered parts for 2 years
    • Covered labor (in-home, if necessary) for 1 year

    Limited Warranty

    Kyota Massage Chairs are designed, built, and inspected to ensure excellence in operation and enjoyment. While rare, defects in manufacturing can occur. This limited warranty exclusively covers manufacturing defects.


    Warranty Period

    For In-Home service, Kyota will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer's residence, at no charge to the customer. If a particular part is no longer manufactured, Kyota may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Kyota is no longer responsible for making repairs under the warranty coverage.

    Any repairs needed during the 2 year parts warranty coverage, Kyota will provide covered parts at no cost; however, consumer is responsible for any and all shipping, duties and brokerage fees on parts not covered by this warranty or covered but outside of the coverage period. Structure warranty is limited to the steel and steel-welded parts of the frame. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. Kyota, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available in the United States. Field Service requires pre-approval and, if necessary, must be performed by Kyota-authorized field service personnel to maintain warranty coverage.


    Warranty Limitations and Exclusions

    Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; use in a commercial or corporate setting; alterations or modifications of original condition; improper use of electrical/power supply; loss of power; electrical disturbances and power surges; dropped product, including but not limited to remote controls; a malfunction or damage resulting from improper use or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased or acquired from unauthorized dealers. This warranty is not transferable. Damage incurred due to shipping and handling does not constitute a defect under this warranty. Softening/ hardening of foams and filling composites in pillows and pads does not constitute a defect under this warranty as those items naturally change with use. Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings and grain and dye variations in leather do not constitute a defect under this warranty. Failures of attach points, such as, but not limited to: stitching, Velcro, and zippers, do not constitute a defect under this warranty.

    To initiate a Kyota Warranty claim, simply contact us. Please be prepared to describe the product that needs service and the nature of the problem. A purchase receipt is required. All repairs and replacements must be authorized in advance. Service options, parts availability and response times will vary. You are responsible for delivery and the cost of delivery of the product or any parts to the authorized service center for replacement, per our instructions. Limits and exclusions: Coverage under this Limited Warranty is limited to the United States of America, including the District of Columbia and the U.S. Territories of Guam, Puerto Rico, and the U.S. Virgin Islands.

    3 YEAR U.S. RESIDENTIAL LIMITED WARRANTY

    • Unlimited USA-based customer & technical support
    • 3 Year structural framework warranty
    • No-cost replacement on covered parts for 2 years
    • Covered labor (in-home, if necessary) for 1 year

    LIMITED WARRANTY

    Sharper Image Massage Chairs are designed, built, and inspected to ensure excellence in operation and enjoyment. While rare, defects in manufacturing can occur. This limited warranty exclusively covers manufacturing defects.


    WARRANTY PERIOD

    For In-Home service, Sharper Image will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer's residence, at no charge to the customer. If a particular part is no longer manufactured, Sharper Image may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Sharper Image is no longer responsible for making repairs under the warranty coverage. Any repairs needed during the 2 year parts warranty coverage, Sharper Image will provide covered parts at no cost; however, consumer is responsible for any and all shipping, duties and brokerage fees on parts not covered by this warranty or covered but outside of the coverage period. Structure warranty is limited to the steel and steel-welded parts of the frame. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. Sharper Image, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available in the United States. Field Service requires pre-approval and, if necessary, must be performed by Sharper Image-authorized field service personnel to maintain warranty coverage.

    Any repairs needed during the 2 year parts warranty coverage, Sharper Image will provide covered parts at no cost; however, consumer is responsible for any and all shipping, duties and brokerage fees on parts not covered by this warranty or covered but outside of the coverage period. Structure warranty is limited to the steel and steel-welded parts of the frame. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. Sharper Image, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available in the United States. Field Service requires pre-approval and, if necessary, must be performed by Sharper Image-authorized field service personnel to maintain warranty coverage.


    WARRANTY LIMITATIONS AND EXCLUSIONS

    Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; use in a commercial or corporate setting; alterations or modifications of original condition; improper use of electrical/power supply; loss of power; electrical disturbances and power surges; dropped product, including but not limited to remote controls; a malfunction or damage resulting from improper use or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased or acquired from unauthorized dealers. This warranty is not transferable. Damage incurred due to shipping and handling does not constitute a defect under this warranty. Softening/ hardening of foams and filling composites in pillows and pads does not constitute a defect under this warranty as those items naturally change with use. Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings and grain and dye variations in leather do not constitute a defect under this warranty. Failures of attach points, such as, but not limited to: stitching, Velcro, and zippers, do not constitute a defect under this warranty.

    To initiate a Sharper Image Warranty claim, simply contact us. Please be prepared to describe the product that needs service and the nature of the problem. A purchase receipt is required. All repairs and replacements must be authorized in advance. Service options, parts availability and response times will vary. You are responsible for delivery and the cost of delivery of the product or any parts to the authorized service center for replacement, per our instructions. Limits and exclusions: Coverage under this Limited Warranty is limited to the United States of America, including the District of Columbia and the U.S. Territories of Guam, Puerto Rico, and the U.S. Virgin Islands. 

     

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