3 Easy Ways To Get In Touch
Mon-Sun 8am-8pm EST
5830 E 2nd St, Ste. 7000 #715 Casper, WY 82609 United States
We are available Monday-Sunday 8am-8pm EST. You can reach us at (800) 674-3815. We are also available via live chat, email firstname.lastname@example.org or filling out the form above.
Frequently Asked Questions:
How fast do you ship out?
Answer: Usually within 1-2 business days unless the item is a pre-order, custom order, built-to-order product, or out of stock in which case you'll receive an email within 1 business day to notify you about your options.
When will I receive tracking for my order?
Answer: As soon as your package ships out. You'll also receive updates for when your order has shipped and when it is due to arrive, and when it is out for delivery, so you can be ready to receive it. You'll also get a notification if there is any delay with your shipment so you know ahead of time what is going on.
How long will my order take to arrive?
Answer: Usually between 3-10 business days depending on which shipping method you paid for. If your item is a special order or on backorder or is a pre-order, it may take longer. We will contact you and let you know if that’s the case.
Which courier will deliver my package?
Answer: We ship via UPS, FedEx, USPS, and select LTL freight companies. It usually depends on the size of your package and the destination.
If I'm looking for something that you don't carry on your website, can I special order it?
Answer: Yes! Please contact us by phone to inquire about the price and to place your order.
Can I place my order over the phone?
Answer: Yes! We are available Monday-Sunday 8am - 8pm EST. You can reach us at (800) 674-3815.
Do you accept insurance?
Answer: No, we do not accept insurance (i.e Medicare, etc.) but you have three options for financing: Paypal, Klarna and Shop Pay Installments.
Do you offer free shipping?
Answer: Yes, we offer free shipping on all orders except international orders or orders shipped outside the continental 48 USA.
Do you ship internationally?
Answer: At this time we don't offer international shipping directly through the website because each order requires a special shipping price quote. If you live outside the continental USA please call us or write to us to get a shipping price quote.
Do you have a showroom?
Answer: We operate out of an office/warehouse in Wyoming and at this time we are not set up as a showroom. Our entire catalog selection is online. We have warehouse locations across the USA where products ship from.
If you have a question that isn't covered here, feel free to write us below, contact by phone or email, or click the live chat button during normal business hours.
Very good buy. Terrific buy on my part. My mother loves it.
My 11 year old outgrew her helmet and this one had a larger size range to accommodate her now between sizes in some helmets to regular adult size. She should be able to wear this helmet as long as she takes care of it.
I'm a retired nurse, I would recommend everyone with pulse or lung problems get one of these and write down their reading with every episode and/or same time daily.
Bought this for my mother-in-law to put her oxygen tank in her wheelchair. It would take 2 people to take her somewhere as one person had to carry the tank. This makes it much easier.
We love everything about this scooter.
It’s perfect for us to get around!
I really like this item as I use a mobility scooter and this is an excellent place to carry my folding cane. Love it.
This is an unbelievable piece of equipment. I am the caregiver for a friend who has multiple sclerosis and as a result, has functional quadriplegia. I cannot say enough about what this machine has done for her daily life struggle.
Very comfortable! A perfect transfer belt for me. I love this item♥️
My family uses this almost every day. Long battery life, fast enough, sturdy! 10/10
We use this alarm on our electric bikes. It works so well we ordered a third one for our motorhome.
The material of the cover is durable and easy to put over my bicycle.
I love this scooter. It gets me from A to B with ease. It's quick and easy to access. It's also portable and can be carried and unfolded for use anytime anywhere.
Excellent seller, a great chair very easy to handle. Very good battery life for daily use especially with a second battery on board. Customer service at MobilityParadise.com is prompt, helpful, and very responsive.
This wheelchair lift performs well and was easy to set up!
It is very sturdy. I was skeptical, but it’s easy to use and carries the O2 tank with ease!