Merits Health Silverado Extreme 12V/100Ah 650W 4-Wheel Mobility Scooter S941L

$5,338.23 $8,699.00

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Description

Merits Health Silverado Extreme 12V/100Ah 650W 4-Wheel Mobility Scooter S941L

Want a gleaming electric scooter with a streamlined design? Need something that can go VERY FAR and have luxurious features like a full suspension? Electric mobility scooters are great because they are clean and quiet rides. However, many models are seriously underpowered and have awful styling that makes them look like adult-sized toy cars. If you hate riding clunky electric scooters, you now have a choice with the Merits Health S941L Silverado Extreme Mobility Scooter! This 4-wheel scooter features a heavy-built frame and a sleek, gorgeous design. The Silverado is miles away from other scooters in terms of looks and range. Yes, the Merits Health S941L Silverado Extreme Mobility Scooter is among the best in terms of range.

Merits Health S941l Silverado Extreme Mobility Scooter Features:

Weight Capacity is 450 lbs. or 204 kilos
Seat Type is Faux Upholstered Captain’s Chair with Headrest and Armrests.
Drive Wheel Size is 16"
Front Caster Size is 14"
Turning Radius is 82.7 Inches
Max Speed is 7.5 MPH (12 km/h)
Battery Units are Two Units of 12V 100 Ah
Range Up to 55 Miles
Charger Type is 8 Amp, Off Board 120 Volt, 50/60 Hz

The Merits Health S941L Silverado Extreme Mobility Scooter measures 61 inches long and 29 inches wide. The four-wheel scooter can still fit through standard doors of homes or offices. The scooter is a medium-sized model with 20-inch wide seat and large 14-inch front wheels and 16-inch rear wheels. The Merits Health S941L Silverado Extreme Mobility Scooter is ideal for elderly, pregnant users, and people with disabilities or injuries. The scooter features a heavy-duty frame that makes it fit for bariatric users.

Features A Powerful 24-volt Motor

The Merits Health S941L Silverado Extreme Mobility Scooter is a very capable ride. The scooter features a hefty 650-watt DC Motor that can put out a maximum of 2,200 watts of power. This scooter can put out more power compared to most scooters and electric motorcycles. With that amount of power, you will find the Merits Health S941L Silverado Extreme Mobility Scooter a very capable ride.

The scooter features 14-inch front wheels and 16-inch rear wheels, which are large by comparison to other models. With that amount of power in your fingertips, you will no longer have to worry about being stuck on small ditches or on loose surfaces. The Merits Health S941L Silverado Extreme Mobility Scooter can easily climb up slopes and crossover bumps or small obstacles. The scooter features a generous 5-inch high ground clearance that makes it very capable indoors and outdoors.

Extreme Range

Hate having to charge your scooter very often? A lot of models do not go very far. You will love the Merits Health S941L Silverado Extreme Mobility Scooter because of its range. The scooter features a mindboggling range of 55 miles. With that range, you can easily use the scooter to travel around the neighborhood or go to several locations in your workplace or school. Use the scooter to stroll around the neighborhood or go to your favorite stores and do your grocery shopping, and still have enough charge for another day.

The secret to Merits Health S941L Silverado Extreme Mobility Scooter’s range is the onboard two units of 12-volt sealed lead acid batteries with 100 amp/hour capacity, which is probably among the best. The scooter comes with an appropriate 8-ampere offboard charger. The range makes the Merits Health S941L Silverado Extreme Mobility Scooter the ideal choice for mobility.

Heavy-built Frame

The Merits Health S941L Silverado Extreme Mobility Scooter features a heavy-duty frame that makes it usable for bariatric users. The strong frame is a good assurance that you will not break it for years to come.

The Merits Health S941L Silverado Extreme Mobility Scooter has a max. weight capacity of 450 lbs. With that capacity, you will have no problem bringing your things with you. There is also a storage space beneath the tiller where you can put your handbag too.

Comfortable Full Suspension And Upholstered Captain’s Chair

The Merits Health S941L Silverado Extreme Mobility Scooter is made for total comfort. The four-wheel scooter features a full suspension. There is a shock absorber and spring coilovers supporting each wheel so the ride will be comfortable. You no longer have to fear being shaken when traveling on road surfaces or on loose soil.

The Merits Health S941L Silverado Extreme Mobility Scooter allows you to ride in comfort with the full-size 20-inch wide captain’s chair. The chair features full faux leather upholstery with a contoured seat, armrests and a headrest. The chair is very supportive to ease the pressure off your back.

Convenient Features

The Merits Health S941L Silverado Extreme Mobility Scooter features a locking delta tiller. The delta tiller helps take pressure off your wrists. The scooter features modern LED road lights, not dated incandescent ones, which helps conserve battery power. The tiller features a bright and low-power LCD screen that shows important details like the battery gauge, accumulated usage hours, temperature, and even maintenance messages.

The Merits Health S941L Silverado Extreme Mobility Scooter is equipped with a 120-ampere controller that is very durable. The scooter automatically slows to half-speed when turning or cornering for your safety. The wing mirrors and complete road lights make the scooter safe for use on the road.

A mobility scooter with safety features makes riding more comfortable. Be at ease and extend your reach by choosing Merits Health S941L Silverado Extreme Mobility Scooter!

Specifications:

Manufacturer Merits
Maximum Speed 7.5 Mph
Travel Range Up To 55 Miles
Weight Capacity 450 Lbs
Weight Of Product 427 Lbs
Battery Type Lead Acid Non-spillable
Battery Charger Offboard 8amp
Battery Size Very Large 12v 100ah (X2)
Battery Weight 134 Lbs
Brake Electromagnetic
Curb Climbing 3
Flip-back Armrests Yes
Grade Climbable 10"
Ground Clearance 5.00"
Motor Size 24v, 650watt
Overall Height 1
Overall Length 61"
Overall Width 29"
Seat Width 20"
Suspension Full; Front & Rear Shock Absorbers
Total Weight 427 Lbs
Turning Radius 82.7"
Wheels: Front 14"
Wheels: Rear 16"

Warranty

Battery: 6 months from the date of delivery
Electronic Controllers, Harnesses, Chargers, Motors: 18 months from the date of delivery
Frame: 5 years from the date of delivery
Excluded: Plastic shrouds, Tires, Upholstery/Armpads, Seating, B

View & Download

S941L_Service_Manual_V0

S941L owner's manual

S941L sales sheet

Order Merits Health Silverado Extreme 12V/100Ah 650W 4-Wheel Mobility Scooter S941L today from MobilityParadise.com. Free shipping + free gifts on all of our Merits Health 4-Wheel Mobility Scooters. Sign up today and get 5% off!

Shipping

Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands can take up to 7-14 days. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 674-3815 or email us at support@mobilityparadise.com with any questions you may have.

Mobility Paradise Shipping time Delivery Info Policy By Brands

The Merits Health has standard curbside delivery included but if you need assistance assembling it consider upgrading your delivery to the White Glove option at checkout. ... Because it is shipped by a freight company the delivery time will be 5-7 business days.

Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

Order Confirmation:

You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
If your item is on backorder or unavailable, we will reach out to you via email.
If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

Order Shipment:

If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will ship within 1-2 business days from the date of your order.
We will send you the tracking information within 24 hours to the email address you provided when checking out.
We ship via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Mostly, all orders will ship in the next business day and delivery time varies between 3-10 business days if product is in stock (Due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders).
Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost.
We do not offer Cash On Delivery.
A phone number is required by the freight company so a delivery appointment can be made.
Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.
A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
Note to international customers: You are responsible for any and all duties or taxes that may apply. (see details below)
Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
To avoid a delay in receiving your order from customs, consider the following:
Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
We do not refund original shipping charges for goods that are refused for delivery at customs.
We will deduct all additional fees resulting from refused international shipments from your refund.
If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@mobilityparadise.com.

Damages:

Please inspect the packaging of your items when they arrive.
If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
If your item(s) do arrive damaged, please send photos to support@mobilityparadise.com and we will process an insurance claim on your behalf.

Please note: Cosmetic damages such as scratches and dings sometimes happen due to shipment handling and are not grounds for returning the entire product. We may be able to send out replacement parts or touch up paint. You can email us at support@mobilityparadise.com or call us and we can suggest ways to help you resolve the issue.

Cancellations & Refunds:

All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

Backorders:

From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.
Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.

This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.

Important Freight LTL Shipment

When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
You need to be at the delivery address during the delivery window to receive and sign for the item.
The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
Please make sure the phone number you entered at checkout is a good number to contact you at.
Don't screen your calls until your item has been delivered.
The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.

How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):

Carton damage requires visual inspection of contents of the unit.
Mobility Paradise recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Mobility Paradise immediately.
IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier

Carton packaging has excessive damage with the exposed product:

Refuse shipment
Sign carrier paperwork: “Carton damaged and refused”
Notify Mobility Paradise immediately.

If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@mobilityparadise.com.

Return Policy

MobilityParadise.com is committed to providing the best customer service in the mobility industry. Our goal is to make your shopping experience as easygoing as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.

Mobility Paradise 30-Day Satisfaction Guarantee Return Policy

Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.

You must notify us of your intent to return within 30 days of the delivery date.
Our return policy applies to cancellations made after an item has been physically shipped or refused at the time of delivery.
We will refund the product price minus any applicable fees and charges.
Original shipping charges are non-refundable.
Items with Non-Returnable Marks and FREE GIFTS cannot be returned.
You are responsible for any return shipping charges.
Refunds will be applied to the same payment method used when the original purchase was made.

The Following Cannot Be Returned

Products that are eligible for parts under manufacturer warranty
Products that have had their original manufacturer packaging opened
Products that have been out of their original manufacturers' packaging

It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.

If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.

All return requests must be submitted in writing and sent to support@mobilityparadise.com

*Exclusions

Mobility Paradise works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under the "Returns" tab on the product page and below:

Mobility Paradise Returns Policy By Brands

A Return Authorization must be requested within 30 days of delivery. Once the Return Authorization has been received, the product must be returned within 14 days to receive a refund.

RETURN PROCEDURE

All return requests must be submitted in writing and sent to support@mobilityparadise.com
If your return is approved you will receive an email from us with return instructions.
Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
We recommend taking a picture of the package and/or the item before shipping.
Ship the package. We will either provide you with a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
Please provide us with the tracking number.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.

QUESTIONS? EMAIL US: SUPPORT@MOBILITYPARADISE.COM

CANCELLATIONS

All cancelled orders are subject to a 5% cancellation fee. This fee covers our costs from our credit card processing company and our administrative costs of handling your cancellation. Whenever we refund an order, we are not refunded our merchant card processing fees and it takes our team time to deal with your cancellation, which costs us money.

Please be careful before you place your order that you fully understand that the product is right for you, and that if there is any lead time associated with the product, as there is with built-to-order products for instance, that you are aware and ok with it.

If your order has not been shipped yet, this is the only fee you will incur.

If your order has been shipped, the standard return procedure applies and more fees will apply like shipping costs and return shipping costs, and restocking fees if any. We do not charge restocking fees, we only pass them on from our supplier.

Refunds will only be issued to the original credit card or your financing account that you used when placing your order. We do not issue checks or cash refunds.

The only time we will waive this fee is if you request your order to be cancelled due to out of stock or extended lead time. However, if you choose to change your order to another product that's in stock, we may reward you with either an additional discount of our choosing or an additional free gift.

PRE-ORDERS

We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our supplier's warehouse.

If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.

If you can't or don't want to wait, you can choose an alternative product. At that point, we will either charge or refund you the difference, update your order, and ship out the alternative product.

If you don't want an alternative product, you can cancel your order without any cancellation fee.

If you choose to accept the ETA and wait for your product, your order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.

If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.

If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.

Thanks for your understanding.

QUESTIONS? EMAIL SUPPORT@MOBILITYPARADISE.COM

DAMAGED MERCHANDISE

In the event of damage to your product in shipping, please contact support@mobilityparadise.com to arrange for replacement and pick-up of the damaged Electric Bike Paradise. Please refer to our Shipping Policy for more details.

EMAIL: SUPPORT@MOBILITYPARADISE.COM

DEFECTIVE MERCHANDISE

Most of our products come with at least a 1-year manufacturer's warranty. The warranty information can be found under the "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.

EMAIL SUPPORT@MOBILITYPARADISE.COM

PLEASE READ!

It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.

In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.

If we received the item damaged you may file a claim with your shipping company.

If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.

Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.

Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days, or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.

Low Price Guarantee

We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.

We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.

To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

You must purchase the item from our website before requesting your Price Match Guarantee
Promotions such as rebates and "buy one, get one free" offers are not eligible
The item must be in stock on the competitor's website
The competitor must be an online store, they may not have a retail location
The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
The competitor must be an Authorized Retailer of the product in question
The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

If you want to check if we can price match a product before you place your order, please contact us.

The Following Brands Are Excluded:

Why Buy From Us

Welcome to Mobility Paradise

We are passionate about helping people find the best product for their mobility needs whether it be a Mobility Scooter, Electric Scooter, Electric Wheelchair, Patient Care Product, Wheelchair, Oxygen Concentrator, Lift Chair, Sauna, Steam Shower, Massage Table, Exercise Equipment, Electric Bike, Massage Chair, or a Bathtub.

We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the mobility industry. Our customers mostly include the middle-aged, elderly, disabled, and obese looking to improve their mobility so they can maintain a normal and happy lifestyle of getting around the house and getting out of the house on a regular basis.

What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our Mobility Scooters and Electric Wheelchairs inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.

Our Commitment To You

World-class customer service.
FREE shipping to the lower 48 USA on every order.
Most Mobility Scooters, Electric Wheelchairs, and Lift Chairs come 95% assembled with very little assembly required. *Some exclusions apply. Please see product page for details.
We guarantee that our prices are the lowest online.
We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!

*Our Mission: "To Help You Get Mobile and Stay Happy***"

At Mobility Paradise, our mission is to help you get mobile and stay happy. Our products have allowed the elderly, obese, disabled, and every-day people to get around the home and out of the house on a regular basis so they can be healthy and stay happy. We want to help you stay active and live a normal healthy and happy lifestyle of getting around the home and getting out of the house.

We believe our mobility products are revolutionizing the way middle-aged, elderly, and disabled are living a normal and happy lifestyle. With the increasing popularity of our mobility products, everybody's specific needs can be met.

We provide the following value-added benefits with every order:

100% Secure Shopping
We Value Your Privacy
Trusted Brand Names
Authorized Online Dealer
Best Return Policy
Free Shipping Every day
Low Price Guarantee
Satisfaction Guarantee
Courteous Sales Experts

Worried About Price?

We are an authorized dealer for our suppliers and we ship directly from their warehouse.
With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
We offer fast free shipping zero taxes anywhere except for Indiana, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.

We understand buying a Mobility Scooter, Electric Scooter, Electric Wheelchair, Patient Care Product, Wheelchair, Oxygen Concentrator, Lift Chair, Sauna, Steam Shower, Massage Table, Exercise Equipment, Electric Bike, Massage Chair, or a Bathtub is a significant investment so we want to make the buying process as easy as possible for you.

Go ahead and place your order today and if you have any questions give us a call at (800) 674-3815 or email us at support@mobilityparadise.com.

How We Give Back To The Community

We love to give back to our community. From assisting elderly choose their perfect mobility products to helping less fortunate communities, we've done it all. Our love for mobility products extends far beyond our local community. We want to help the world. We've partnered with Alternatives in Motion and American Outreach Foundation to help people live a better life with the help of mobility products. It's amazing what a difference a mobility product can make to a person's life. Watch these video to learn more about what the Alternatives in Motion and American Outreach Foundation does for the communities.

We donate a portion of our profits to Alternatives in Motion and American Outreach Foundation. All proceeds go to help the people with disabilities get a Mobility Scooter or Electric Wheelchair of their own, to help promote a healthier and easier happy life for our brothers and sisters with mobility difficulties.

Meet The Founder

The owner, Trevor, is from Seattle, Washington. In 2013, Trevor's aging grandma fell and broke her hip which forced her to use wheelchairs to get around for the remainder of her life. Trevor's family was forced to put her into an elderly care home and Trevor visited her daily to take her for walks around the neighborhood.

Trevor was already selling electric bikes online through his website Electric Bike Paradise but up until this point, Trevor didn't know much about mobility products. Trevor did some research in the elderly care products industry only to find that there weren't very many websites providing a full selection of quality products and educational materials, so he started a new website called Mobility Paradise, the one you're on right now, to provide Mobility Scooters, Electric Scooters, Electric Wheelchairs, Patient Care Producrs, Wheelchairs, Oxygen Concentrators, Lift Chairs, Saunas, Steam Showers, Massage Tables, Exercise Equipment, Electric Bikes, Massage Chairs, and Bathtubs to customers all over the USA and Canada, not to mention all the information you need to make an informed buying decision like buying guides and how-to guides.

Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.

Our Customer Support Team

Our team operates out of an office space in Indiana and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier's warehouses which are located throughout the continental USA.

Our Warehouses

Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages.

How To Contact Us

You can call our customer support and sales team Monday-Sunday 8am-8pm EST at (800) 674-3815.

You can chat live with our customer support and sales team all day every day, just look for the button in the lower-right corner that says "Chat with us."

You can email our customer support team and sales team: support@mobilityparadise.com and we will reply within 1-2 hours during regular business hours Monday-Sunday 8am-8pm EST.

You can write to us:

MOBILITY PARADISE LLC
9783 E 116th St, Ste. 1047
Fishers, IN 46037-2822 United States

We hope you enjoy your new mobility scooter, electric wheelchair, wheelchair, or patient care product as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.

If you want to learn more about Mobility Scooters, Electric Scooters, Electric Wheelchairs, Patient Care Producrs, Wheelchairs, Oxygen Concentrators, Lift Chairs, Saunas, Steam Showers, Massage Tables, Exercise Equipment, Electric Bikes, Massage Chairs, and Bathtubs, or why you should get one, what they are, how they work, and when the best time to get one is, check out our Buying Guides.

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Financing

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Warranty

If you have any issues with your product, please call us at (800) 674-3815 or email us at support@mobilityparadise.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.

Mobility Paradise Warranty Policy By Brands

Merits Health Products, Inc. warrants the main frame against defects in material and workmanship for the lifetime expectancy of this power chair (5 years).

For one (1) year from the date of purchase, Merits will replace at their option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative in the material or workmanship: Electronic controllers, harnesses, chargers, motors. Labor charges incurred in the installation or repair of the above mentioned parts plus all freight charges are not included in the warranty

Warranty exclusions: Tires, plastic or rubber parts, upholstery/armpads, painted surfaces, seating, bearings.

Merits Health Products, Inc. will repair or replace parts as required, provided that an authorization for such return has been acquired by an established dealer and that the part or parts in question are returned fully insured with freight prepaid to us within the prescribed period of warranty. Labor charges incurred in the installation or repair of the above mentioned parts plus all freight charges are not included in the warranty.

Merits Health Products, Inc will not warranty any parts damaged by improper installation and/or repair on the part of the individual owner’s neglect, accident or misuse, nor those parts altered or serviced by an agency not authorized by us.

Description
Shipping
Return Policy
Low Price Guarantee
Why Buy From Us
Financing
Warranty

Merits Health Silverado Extreme 12V/100Ah 650W 4-Wheel Mobility Scooter S941L

Merits Health S941l Silverado Extreme Mobility Scooter Features:

Weight Capacity is 450 lbs. or 204 kilos
Seat Type is Faux Upholstered Captain’s Chair with Headrest and Armrests.
Drive Wheel Size is 16"
Front Caster Size is 14"
Turning Radius is 82.7 Inches
Max Speed is 7.5 MPH (12 km/h)
Battery Units are Two Units of 12V 100 Ah
Range Up to 55 Miles
Charger Type is 8 Amp, Off Board 120 Volt, 50/60 Hz

Features A Powerful 24-volt Motor

Extreme Range

Heavy-built Frame

Comfortable Full Suspension And Upholstered Captain’s Chair

Convenient Features

A mobility scooter with safety features makes riding more comfortable. Be at ease and extend your reach by choosing Merits Health S941L Silverado Extreme Mobility Scooter!

Specifications:

Manufacturer Merits
Maximum Speed 7.5 Mph
Travel Range Up To 55 Miles
Weight Capacity 450 Lbs
Weight Of Product 427 Lbs
Battery Type Lead Acid Non-spillable
Battery Charger Offboard 8amp
Battery Size Very Large 12v 100ah (X2)
Battery Weight 134 Lbs
Brake Electromagnetic
Curb Climbing 3
Flip-back Armrests Yes
Grade Climbable 10"
Ground Clearance 5.00"
Motor Size 24v, 650watt
Overall Height 1
Overall Length 61"
Overall Width 29"
Seat Width 20"
Suspension Full; Front & Rear Shock Absorbers
Total Weight 427 Lbs
Turning Radius 82.7"
Wheels: Front 14"
Wheels: Rear 16"

Warranty

Battery: 6 months from the date of delivery
Electronic Controllers, Harnesses, Chargers, Motors: 18 months from the date of delivery
Frame: 5 years from the date of delivery
Excluded: Plastic shrouds, Tires, Upholstery/Armpads, Seating, B

View & Download

S941L_Service_Manual_V0

S941L owner's manual

S941L sales sheet

Mobility Paradise is your number one source for Mobility Scooters, Electric Scooters, Electric Wheelchairs, Patient Care Products, Wheelchairs, Oxygen Concentrators, and Lift Chairs. With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying from us. To learn more about our product selection, read our Blog. Call us to order at (800) 674-3815 Monday-Sunday 8am-8pm EST.

DISCLAIMER: This motor-powered bicycle or scooter may have a motor-assisted speed of 25 km/h or 15.5 mph, and if so, is NOT to be used for transport of people on public access ways without first being registered with the state according to state laws and the operator being legally licensed to drive on public access ways. We do not assume any liability for any usage of this product, especially outside the legal boundaries of your local state laws. If you are looking for information on whether this product is legal to use on public access ways in your local area, please consult an attorney.

COVID-19 Shipping Delays Notice: Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands may take up to 7-14 days or more. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 674-3815 or email us at support@mobilityparadise.com with any questions you may have.

Mobility Paradise Shipping time Delivery Info Policy By Brands

Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

Order Confirmation:

You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
If your item is on backorder or unavailable, we will reach out to you via email.
If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

Order Shipment:

If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will ship within 1-2 business days from the date of your order.
We will send you the tracking information within 24 hours to the email address you provided when checking out.
We ship via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Mostly, all orders will ship in the next business day and delivery time varies between 3-10 business days if product is in stock (Due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders).
Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost.
We do not offer Cash On Delivery.
A phone number is required by the freight company so a delivery appointment can be made.
Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.
A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
Note to international customers: You are responsible for any and all duties or taxes that may apply. (see details below)
Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
To avoid a delay in receiving your order from customs, consider the following:
Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
We do not refund original shipping charges for goods that are refused for delivery at customs.
We will deduct all additional fees resulting from refused international shipments from your refund.
If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@mobilityparadise.com.

Damages:

Please inspect the packaging of your items when they arrive.
If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
If your item(s) do arrive damaged, please send photos to support@mobilityparadise.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:

All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

Backorders:

From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.
Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.

Important Freight LTL Shipment

When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
You need to be at the delivery address during the delivery window to receive and sign for the item.
The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
Please make sure the phone number you entered at checkout is a good number to contact you at.
Don't screen your calls until your item has been delivered.
The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.

How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):

Carton damage requires visual inspection of contents of the unit.
Mobility Paradise recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Mobility Paradise immediately.
IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier

Carton packaging has excessive damage with the exposed product:

Refuse shipment
Sign carrier paperwork: “Carton damaged and refused”
Notify Mobility Paradise immediately.

If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@mobilityparadise.com.