GoPowerBike GoEagle 48V/10.4Ah 750W All Terrain Electric Commuter Bike

The GoEagle from Gopowerbike lets you get across town like never before. Perfect for beating the weekday rush and cruising around the city. The GoEagle bike can run up to 36 miles with just one full battery using pedal assist; 18 miles with electric assist. You'll power over hills with ease with a 750W motor and 48V battery, and you'll do it in style and comfort with a stock rear rack, fenders, and front suspension.

The LCD Display

  • Battery Life: Battery Life Level
  • Usb Charging: Connect And Charge Any Usb Devices
  • Pedal Assist Level: From 1 To 5 Level Of Pedal Assistance. You Decide How Much Boost You Want From Your Motor
  • Odometer: Keep Track Of How Any Miles You Enjoyed Riding
  • Speedometer: Keep An Eye On Your Speed


The Battery Pack

  • 20-36+ Miles Per Charge
  • 5 Hours Charging Time


Hub Motor

  • 750 Watt Motor

Specifications

Motor Power 750W Gear Hub Motor
Frame 6061 Aluminum Frame
Integrated Headlight & Taillight Powered Using Control Display At The Tip Of Your Fingers.
Tires Puncture Resistant Tires 26" X 2.85"
Twist Grip Throttle Power At Your Wrist
Brake Levers

Aluminum Alloy Comfort Grip Levers.
Tektro Aluminum Alloy Levers And Integrated Bell With Motor Cutoff

Front Suspension Fork Suspension Fork With 80mm Of Travel.
Mechanical Disc Brakes (Rotor) 180mm, Allows You To Stop On A Dime
Front And Rear Fenders Protect You During Rain And Wet Weather
Crank Set 42T*170MM
Kickstand Alumimum Kickstand With Rubber Foot
Pedals Wellgo Aluminum With Reflectors
Racks Rear Rack Integrated
Rims Double Wall, 36H
Derailleur  6 Speed Shimano Tourney
Freewheel 6 Speed Freewheel
Handlebar Zoom Aluminum, Width 640 Mm, Rise: 6"
Stem 50 Mm + 60º
Seat Sport Seat Velo
Seat Post 350mm X 27.2mm
Seatpost Clamp Quick Release
Shifter Shimano Thumb Shifter 6 Speed
Chain KMC Brand
Grips Rubber Durable And Comfortable Hand Grip
Display Go Power SW 900 Lcd Display Indicator ,
Speedometer, Odometer, Pedal Assist Level
Battery Pack 48V 10.4AH With Lithium Battery
Cells, Rated For 800 Charge Cycles
Charger 100-240v 2 Amp Smart Charger
Controler 48V 750W 18Ah
Hub Motor 750W Brushless Hub Motor
Usb Port  5V 1A Port Integrated In Display, Allows You To Charge Your Phone Or Other Gadgets While Riding
Wiring Water Resistant Wirings
Lights  Integrated Headlight And Taillight Controlled At Your Fingertip
Pedal Assist 5 Level Pedal Assist
Throttle Half Twist Throttle


Frame Geometry


 Product Video

View and Download

Order a GoPowerBike GoEagle 48V/10.4Ah 750W All Terrain Electric Commuter Bike today from MobilityParadise.com. Free shipping + free gifts on all of our GoPowerBike Electric Commuter Bikes. Buy today and get a discount, free shipping, and a free gift!


Mobility Paradise is your number one source for Mobility Scooters, Electric Scooters, Electric Wheelchairs, Patient Care Products, Wheelchairs, Oxygen Concentrators, and Lift Chairs. With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying from us. To learn more about our product selection, read our Blog. Call us to order at (800) 674-3815 Monday-Sunday 8am-8pm EST. 

DISCLAIMER: This motor-powered bicycle or scooter may have a motor-assisted speed of 25 km/h or 15.5 mph, and if so, is NOT to be used for transport of people on public access ways without first being registered with the state according to state laws and the operator being legally licensed to drive on public access ways. We do not assume any liability for any usage of this product, especially outside the legal boundaries of your local state laws. If you are looking for information on whether this product is legal to use on public access ways in your local area, please consult an attorney.

COVID-19 Shipping Delays Notice: Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands may take up to 7-14 days or more. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 674-3815 or email us at support@mobilityparadise.com with any questions you may have.

Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands can take up to 7-14 days. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 674-3815 or email us at support@mobilityparadise.com with any questions you may have.

Mobility Paradise Shipping time Delivery Info Policy By Brands

All E-Bike orders are shipped free of charge within the continental USA!

Our bikes are shipped via Fedex. After you place your order, it typically takes about 1-2 business days for your order to leave our warehouse. Once your order leaves the warehouse you should receive the bike within 7 days. An automated email confirmation will be sent to you that includes your Fedex tracking info when your order leaves our warehouse.

Note: Discounted merchandise/Canadian orders may take an additional 48 hours to process.

Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

Order Confirmation:

  • You will receive an order confirmation email as soon as you place your order.  This means that we have authorized your credit card for the purchase and are preparing your order for shipment.  
  • As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.  
  • If your item is on backorder or unavailable, we will reach out to you via email.
  • If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

Order Shipment:

  • If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will ship within 1-2 business days from the date of your order.  
  • We will send you the tracking information within 24 hours to the email address you provided when checking out.  
  • We ship via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Mostly, all orders will ship in the next business day and delivery time varies between 3-10 business days if product is in stock (Due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders).
  • Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
  • Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost. 
  • We do not offer Cash On Delivery.  
  • A phone number is required by the freight company so a delivery appointment can be made.  
  • Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.   
  • A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
  • Note to international customers: You are responsible for any and all duties or taxes that may apply. (see details below)
  • Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
  • As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
  • To avoid a delay in receiving your order from customs, consider the following:
  • Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
  • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
  • We do not refund original shipping charges for goods that are refused for delivery at customs.
  • We will deduct all additional fees resulting from refused international shipments from your refund.
  • If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
  • If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
  • We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
  • If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@mobilityparadise.com.

    Damages:

    • Please inspect the packaging of your items when they arrive.
    • If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.  
    • If your item(s) do arrive damaged, please send photos to support@mobilityparadise.com and we will process an insurance claim on your behalf.

    Please note: Cosmetic damages such as scratches and dings sometimes happen due to shipment handling and are not grounds for returning the entire product. We may be able to send out replacement parts or touch up paint. You can email us at support@mobilityparadise.com or call us and we can suggest ways to help you resolve the issue.

      Cancellations & Refunds:

      • All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
      • If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. 
      • If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

      Backorders:

      • From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
      • The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
      • If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether. 
      • Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. 

      This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. 

      Important Freight LTL Shipment

      1. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
      2. You need to be at the delivery address during the delivery window to receive and sign for the item. 
      3. The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame. 
      4. Please make sure the phone number you entered at checkout is a good number to contact you at.
      5. Don't screen your calls until your item has been delivered. 
      6. The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door. 
      7. Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.

      How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):

      • Carton damage requires visual inspection of contents of the unit. 
      • Mobility Paradise recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Mobility Paradise immediately. 
      • IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage. 
      • Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier

      Carton packaging has excessive damage with the exposed product:

      • Refuse shipment
      • Sign carrier paperwork: “Carton damaged and refused”
      • Notify Mobility Paradise immediately.

      If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@mobilityparadise.com.

      MobilityParadise.com is committed to providing the best customer service in the mobility industry. Our goal is to make your shopping experience as easygoing as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times. 

      Mobility Paradise 30-Day Satisfaction Guarantee Return Policy

      Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.

      • You must notify us of your intent to return within 30 days of the delivery date.
      • Our return policy applies to cancellations made after an item has been physically shipped or refused at the time of delivery.
      • We will refund the product price minus any applicable fees and charges.
      • Original shipping charges are non-refundable.
      • Items with Non-Returnable Marks and FREE GIFTS cannot be returned.
      • You are responsible for any return shipping charges.
      • Refunds will be applied to the same payment method used when the original purchase was made.

      The Following Cannot Be Returned

      • Products that are eligible for parts under manufacturer warranty
      • Products that have had their original manufacturer packaging opened
      • Products that have been out of their original manufacturers' packaging

      It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.

      If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.

      All return requests must be submitted in writing and sent to support@mobilityparadise.com

      *Exclusions

      Mobility Paradise works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under the "Returns" tab on the product page and below:

      Mobility Paradise Returns Policy By Brands

      Want to return your GOPOWERBIKE electric bike or accessory?

      Let us know what is wrong with your order and one of our specialists will contact you. We will do our best to help solve and problems you may be experiencing. if you are still not Happy we got you. 

      Please contact us at support@mobilityparadise.com

      • GOPOWERBIKE give you 30 days from the time you received the Bike.
      • Would be great if you can put it back in its original box.
      • Accessory/replacement part orders: Able to return up to 30 days after purchase

      Before a return is sent, the customer should contact GoPowerbike at support@mobilityparadise.com so we can be aware of what will show up in front of our door.

       

      RETURN PROCEDURE

      • All return requests must be submitted in writing and sent to support@mobilityparadise.com
      • If your return is approved you will receive an email from us with return instructions.
      • Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
      • We recommend taking a picture of the package and/or the item before shipping.
      • Ship the package.  We will either provide you with a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
      • Please provide us with the tracking number.
      • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
      • If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.

        QUESTIONS? EMAIL US: SUPPORT@MOBILITYPARADISE.COM

        CANCELLATIONS

        All cancelled orders are subject to a 5% cancellation fee. This fee covers our costs from our credit card processing company and our administrative costs of handling your cancellation. Whenever we refund an order, we are not refunded our merchant card processing fees and it takes our team time to deal with your cancellation, which costs us money.

        Please be careful before you place your order that you fully understand that the product is right for you, and that if there is any lead time associated with the product, as there is with built-to-order products for instance, that you are aware and ok with it. 

        If your order has not been shipped yet, this is the only fee you will incur.

        If your order has been shipped, the standard return procedure applies and more fees will apply like shipping costs and return shipping costs, and restocking fees if any. We do not charge restocking fees, we only pass them on from our supplier.

        Refunds will only be issued to the original credit card or your financing account that you used when placing your order. We do not issue checks or cash refunds.

        The only time we will waive this fee is if you request your order to be cancelled due to out of stock or extended lead time. However, if you choose to change your order to another product that's in stock, we may reward you with either an additional discount of our choosing or an additional free gift. 

        PRE-ORDERS

        We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our supplier's warehouse. 

        If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.

        If you can't or don't want to wait, you can choose an alternative product. At that point, we will either charge or refund you the difference, update your order, and ship out the alternative product.

        If you don't want an alternative product, you can cancel your order without any cancellation fee.

        If you choose to accept the ETA and wait for your product, your order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.

        If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.

        If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.

        Thanks for your understanding.

        QUESTIONS? EMAIL SUPPORT@MOBILITYPARADISE.COM

        DAMAGED MERCHANDISE

        In the event of damage to your product in shipping, please contact support@mobilityparadise.com to arrange for replacement and pick-up of the damaged Electric Bike Paradise. Please refer to our Shipping Policy for more details.

        EMAIL: SUPPORT@MOBILITYPARADISE.COM

        DEFECTIVE MERCHANDISE

        Most of our products come with at least a 1-year manufacturer's warranty. The warranty information can be found under the "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.

        EMAIL SUPPORT@MOBILITYPARADISE.COM

        PLEASE READ!

        It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.

        In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.

        If we received the item damaged you may file a claim with your shipping company.

        If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.

        Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.

        Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days, or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.

        We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card. 

        We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.

        To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.

        Our 100% Price Guarantee has some limitations:

        • You must purchase the item from our website before requesting your Price Match Guarantee
        • Promotions such as rebates and "buy one, get one free" offers are not eligible
        • The item must be in stock on the competitor's website
        • The competitor must be an online store, they may not have a retail location
        • The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
        • The competitor must be an Authorized Retailer of the product in question
        • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax 
        If you want to check if we can price match a product before you place your order, please contact us. 

        The Following Brands Are Excluded:

        Welcome to Mobility Paradise

        We are passionate about helping people find the best product for their mobility needs whether it be a Mobility Scooter, Electric Scooter, Electric Wheelchair, Patient Care Product, Wheelchair, Oxygen Concentrator, Lift Chair, Sauna, Steam Shower, Massage Table, Exercise Equipment, Electric Bike, Massage Chair, or a Bathtub

        We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the mobility industry. Our customers mostly include the middle-aged, elderly, disabled, and obese looking to improve their mobility so they can maintain a normal and happy lifestyle of getting around the house and getting out of the house on a regular basis. 

        What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our  Mobility Scooters and Electric Wheelchairs inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.

        Our Commitment To You

        • World-class customer service.
        • FREE shipping to the lower 48 USA on every order.
        • Most Mobility Scooters, Electric Wheelchairs, and Lift Chairs come 95% assembled with very little assembly required. *Some exclusions apply. Please see product page for details.
        • We guarantee that our prices are the lowest online.
        • We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!  

        Our Mission: "To Help You Get Mobile and Stay Happy"

        At Mobility Paradise, our mission is to help you get mobile and stay happy. Our products have allowed the elderly, obese, disabled, and every-day people to get around the home and out of the house on a regular basis so they can be healthy and stay happy. We want to help you stay active and live a normal healthy and happy lifestyle of getting around the home and getting out of the house. 

        We believe our mobility products are revolutionizing the way middle-aged, elderly, and disabled are living a normal and happy lifestyle. With the increasing popularity of our mobility products, everybody's specific needs can be met. 

        We provide the following value-added benefits with every order:

        • 100% Secure Shopping
        • We Value Your Privacy
        • Trusted Brand Names
        • Authorized Online Dealer
        • Best Return Policy
        • Free Shipping Every day
        • Low Price Guarantee
        • Satisfaction Guarantee
        • Courteous Sales Experts

        Worried About Price?

        • We are an authorized dealer for our suppliers and we ship directly from their warehouse.
        • With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
        • We offer fast free shipping zero taxes anywhere except for Indiana, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.

        We understand buying a Mobility ScooterElectric ScooterElectric WheelchairPatient Care ProductWheelchairOxygen ConcentratorLift ChairSaunaSteam ShowerMassage TableExercise EquipmentElectric BikeMassage Chairor a Bathtub is a significant investment so we want to make the buying process as easy as possible for you.

        Go ahead and place your order today and if you have any questions give us a call at (800) 674-3815 or email us at support@mobilityparadise.com.

        How We Give Back To The Community

        We love to give back to our community. From assisting elderly choose their perfect mobility products to helping less fortunate communities, we've done it all. Our love for mobility products extends far beyond our local community. We want to help the world. We've partnered with Alternatives in Motion and American Outreach Foundation to help people live a better life with the help of mobility products. It's amazing what a difference a mobility product can make to a person's life. Watch these video to learn more about what the Alternatives in Motion and American Outreach Foundation does for the communities.

        We donate a portion of our profits to Alternatives in Motion and American Outreach Foundation. All proceeds go to help the people with disabilities get a Mobility Scooter or Electric Wheelchair of their own, to help promote a healthier and easier happy life for our brothers and sisters with mobility difficulties.

        Meet The Founder

        The owner, Trevor, is from Seattle, Washington. In 2013, Trevor's aging grandma fell and broke her hip which forced her to use wheelchairs to get around for the remainder of her life. Trevor's family was forced to put her into an elderly care home and Trevor visited her daily to take her for walks around the neighborhood. 

        Trevor was already selling electric bikes online through his website Electric Bike Paradise but up until this point, Trevor didn't know much about mobility products. Trevor did some research in the elderly care products industry only to find that there weren't very many websites providing a full selection of quality products and educational materials, so he started a new website called Mobility Paradise, the one you're on right now, to provide Mobility Scooters, Electric Scooters, Electric Wheelchairs, Patient Care Producrs, Wheelchairs, Oxygen Concentrators, Lift Chairs, Saunas, Steam Showers, Massage Tables, Exercise Equipment, Electric Bikes, Massage Chairs, and Bathtubs to customers all over the USA and Canada, not to mention all the information you need to make an informed buying decision like buying guides and how-to guides.

        Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.

         

        Our Customer Support Team

        Our team operates out of an office space in Indiana and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier's warehouses which are located throughout the continental USA. 

         

        Our Warehouses

        Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages. 

         

        How To Contact Us

        You can call our customer support and sales team Monday-Sunday 8am-8pm EST at (800) 674-3815.

        You can chat live with our customer support and sales team all day every day, just look for the button in the lower-right corner that says "Chat with us."

        You can email our customer support team and sales team: support@mobilityparadise.com and we will reply within 1-2 hours during regular business hours Monday-Sunday 8am-8pm EST.

        You can write to us: 

        MOBILITY PARADISE LLC
        9783 E 116th St, Ste. 1047
        Fishers, IN 46037-2822 United States

        We hope you enjoy your new mobility scooter, electric wheelchair, wheelchair, or patient care product as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us. 

         

        If you want to learn more about Mobility ScootersElectric ScootersElectric WheelchairsPatient Care ProducrsWheelchairsOxygen ConcentratorsLift ChairsSaunasSteam ShowersMassage TablesExercise EquipmentElectric BikesMassage Chairsand Bathtubs, or why you should get one, what they are, how they work, and when the best time to get one is, check out our Buying Guides.

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        If you have any issues with your product, please call us at (800) 674-3815 or email us at support@mobilityparadise.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains. 

        Mobility Paradise Warranty Policy By Brands

        LIMITED WARRANTY TERMS

        All GoPowerbike’s ebikes (the “ebike”), and their individual Covered Components (as defined herein), are protected against all manufacturing defects in material or workmanship for one (1) year, 1200 miles (whichever comes first ) after the date of a qualifying purchase (the “Warranty Period”). This Limited Warranty is only applicable to United States and Canada ebike purchases and in accordance with the following terms:

        • Only the original owner of an ebike purchased from GoPowerbike’s online or physical store is covered by this Limited Warranty. The Warranty Period begins upon your receipt of the ebike and shall end immediately upon the earlier of the end of the Warranty Period or any sale or transfer of the ebike to another person, and under no circumstances shall the Limited Warranty apply to any subsequent owner or other transferee of the ebike.
        • The Limited Warranty is expressly limited to the replacement of a defective lithium ion battery (the “Battery”), frame, forks, stem, handlebar, headset, seat post, saddle, brakes, lights, bottom bracket, crank set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD display, kickstand, reflectors and hardware (each a “Covered Component”).
        • The Covered Components are warranted to be free of defects in materials and/or workmanship during the Warranty Period.

        This Limited Warranty Does Not Cover:

        • Normal wear and tear of any Covered Component.
        • Consumables or normal wear and tear parts (including without limitation tires, tubes, brake pads, cables and housing, grips, chain and spokes).
        • Any damage or defects to Covered Components resulting from failure to follow instructions in the ebike owner’s manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, installation of parts or accessories not originally intended or compatible with the ebike as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance.
        • For the avoidance of doubt, GoPowerbike will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts.
        • The Battery is not warranted from damage resulting from power surges, use of an improper charger, improper maintenance or other such misuse, normal wear or water damage.
        • Any products sold by GoPowerbike that is not an ebike.

        DETERMINING WHETHER DAMAGE OR DEFECT TO AN EBIKE OR COVERED COMPONENT IS PROTECTED BY THIS LIMITED WARRANTY SHALL BE IN THE SOLE DISCRETION OF GOPOWERBIKE.

        Shipping Damage:

        Damage to a Covered Component during shipping is not covered by this Limited Warranty, but GoPowerbike will replace such damaged Covered Components if you:

        • Notify GoPowerbike of a Covered Component damaged in the shipping process within thirty (30) days of your receipt of the ebike;
        • Provide GoPowerbike with a dated picture of the damaged Covered Component;
        • Return all original packaging and paperwork included with the ebike; and
        • Note any immediately recognizable damage on the shipper’s Bill of Lading prior to signing off on the shipment.

        Shipping damage claims are very time sensitive and it is your responsibility to immediately inspect the ebike for damage upon receipt.

        If you choose to set up your own independent shipping method, such as use of a freight forwarder or other similar service, GoPowerbike will not replace any Covered Components damaged during such shipping method.

        Credit Card Chargebacks:

        If any ebike purchase becomes subject to a credit card chargeback in any amount, and you are still in possession of the ebike, then this Limited Warranty shall be invalidated until the credit card chargeback has been resolved.

        CLAIMS PROCESS:

        GOPOWERBIKE WILL NOT REPLACE ANY COVERED COMPONENT UNDER THIS LIMITED WARRANTY WITHOUT FIRST SEEING PHOTOS OR VIDEO OF THE DAMAGED COVERED COMPONENT.

        In order to exercise your right to receive a replacement for a Covered Component under this Limited Warranty, you must:

        • Contact Us. The Technical Support team will initially work with you on the problem with your ebike to identify potential simple fixes.
        • If the Technical Support team determines that a Covered Component must be replaced, they will provide you with a set of instructions for returning the defective Covered Component and receiving the replacement.
        • After you receive the replacement Covered Component, the Technical Support team will also assist in determining how to replace or install the new Covered Component into your ebike.
        • Replacement Covered Components under this Limited Warranty shall only be shipped to the address of the original purchaser.

        THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND GOPOWERBIKE’S ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. GOPOWERBIKE’S LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE EBIKE, NOR SHALL GOPOWERBIKE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.

        SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

        THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.

        TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAW, GOPOWERBIKE DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FOR THE DURATION OF THIS EXPRESS LIMITED WARRANTY.

        SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

        Each product manufactured  by GOPOWERBIKE has been in conformity with all applicable contractual commitments and all express and implied warranties, and GOPOWERBIKE has no liability (and to the knowledge of GOPOWERBIKE there is no basis for any present or future action, suit, proceeding, hearing, investigation, charge, complaint, claim or demand against it giving rise to any such liability) for replacement or repair thereof or other damages in connection therewith. No product manufactured, sold or delivered by GOPOWERBIKE  is subject to any guaranty, warranty or other indemnity beyond GOPOWERBIKE's applicable standard terms and conditions of sale, copies of which have been delivered to Buyer.

        Warranties exclude: what is considered wear and tear, acts of god, accidental, misuse, neglect, abuse, modification, improper assembly, or improper maintenance. 

        For a warranty claim to be valid, any claim must be made through GOPOWERBIKE. Proof of purchase must be provided from an authorized GOPOWERBIKE retailer. Warranty claims must be made within 1 year of purchase and has to have a valid proof of purchase.

         

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        Customer Reviews

        Based on 9 reviews
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        A
        Anthony S.
        LOVE IT!!!!

        It already comes 99% ready to ride!!! Just took it for a spin this morning and WOW, this bike can get up and GO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

        B
        Brad M.
        Cant say in words how much it's worth the money!

        Wow! This bike is simply superb. Very easy to install as almost all the parts are assembled. There is a video on the product page for more descriptions. It was a very smooth ride, pedaling, and lever shifting is smooth. Can't say in words how much it's worth the money. Strongly recommended!

        J
        John S.
        Well built.

        Well built and very responsive.

        E
        Eduardo J.
        Awesome bike!

        I have bought three bike's from MobilityParadise.com which should speak for itself every bike came well packaged and could be ridden right out of the box. This bike is built like a tank! I would definitely buy again which I did and would definitely recommend which I also have done. One more thing if you worked on any bike in your life it assembles in under an hour.

        M
        Michael M.
        Happy with my purchase!

        Excellent design performance and very friendly and fast customer service I am very satisfied I recommend it!

        J
        Jon A.
        Great bike for exploring the city!

        With this bike, I can go further and stay longer on the road. I take it to work and back (35 miles total) on a single charge. The seat is very comfortable for long distances. I found the best setting for battery life is 2 with a max speed of 16 mph. I have been through different terrains and different road conditions, and so far so good. I like the big tires, strong motor and large-capacity battery. I can't really find an issue to complain about. A great bike overall!

        J
        Joe D.
        A Great Bike Purchase!

        The bike arrived 4 days early. The box was intact with no dents or punctures. The bike was mostly assembled, but needed about an hour of final assembly. A tool kit was included. The bike was well packed and arrived in perfect condition. Just needed air in the tires. The battery was 3/4 charged. Overall, everything was right and as good as it gets. On the first ride, the bike has lots of getting up and going. As far as the purchase, I give this 5 stars. If everything people bought went this well, the world will be a wonderful place!

        Z
        Zelda R.
        Very surprised at quality for price.

        Bought this for my son at college to navigate the very Hilly campus. He’s 6’4” 195lbs. Gets him around with ease.

        T
        Taylor N.
        Best bike EVER!

        The bike is easy to assemble and the battery life is also great on it. I have no COMPLAINTS!

        GoPowerBike GoEagle 48V/10.4Ah 750W All Terrain Electric Commuter Bike

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