EV Rider Transport Plus 12V/12Ah 270W 4-Wheel Mobility Scooter S19+

Enjoy True Mobility for a More Active, Fulfilling Lifestyle!

Do you want the best mobility scooter on the market so you can do things that you can’t accomplish due to a disability? Need something that is safe, stable, and comfortable? Having a compact mobility scooter can mean a lot if you are doing a lot of things things inside and outside the house. However, you still want something that is comfortable to ride — introducing the EV Rider Transport Plus Folding Mobility Scooter, featuring a sleek four-wheel design with a unique compact, folding frame. This mobility scooter features a powerful motor and a frame designed for mobility. The weight capacity is 250 lbs. and is recommended for the elderly and individuals with physical impairment due to paralysis, spinal cord injuries, physical injuries, neurological conditions, stroke, or other conditions.

Travel-Smart Features Designed so You Can Do Things Now!

The EV Rider Transport Plus Folding Mobility Scooter has features made for travel. It only measures 31” inches long and 19” inches wide, so it is a small vehicle ideal for indoors and travelling with crowds. This compact scooter features a comfortable, fully-upholstered seat and a large tiller that makes it very easy to control when riding through crowds or tight spaces. You can still use it comfortably outdoors. 

The scooter has a classic, low-riding frame with a four-wheel design that works well indoors and outdoors. The frame is designed to be readily foldable, so you can easily transport it in the car or public transport. This scooter only weighs 70 lbs., so it is ultralight and very easy to drive and turn around.

Avoid Harm from Cheap Mobility Scooters.

More often than not, surplus or cheaply made devices are not reliable nor safe. They are not designed for sustained use due to having poorly-made electronics. Some cheap models lack even basic safety features. If something goes wrong, there is no way to have them serviced. You cannot depend on them. Lastly, most are not comfortable to use. 

You use a properly-designed scooter to achieve more mobility. Only choose models that have years of presence in the market and have certifications. You depend on your life on these devices, so choose only the best.

Achieve More and Do More with EV Rider!

Studies show that most users of mobility vehicles experience a higher degree of mobility, plus improved self-confidence and improved quality of life. Power wheelchairs and mobility scooters help facilitate social interaction since they make users more independent, more capable of doing desired activities. Users report better participation in self-care, productivity, and leisurely activities--things that are sometimes unthinkable when they were using ordinary wheelchairs.

EV Rider has been in the business since 1996, but our history of designing, distribution, and technical support of battery operated vehicles actually span over 30 years. We started from the bottom and worked all the way up. We are proud to offer powerful, functional, and carefully designed mobility solutions. Today, we are offering a complete line of mobility devices for kids, seniors, and disabled persons. Happy motoring and enjoy your EV Rider mobility experience!

  • The EV Rider Transport Plus Folding Mobility Scooter is the best mobility scooter for indoors and outdoors. It features a very compact design with four wheels, making it more mobile and better to use in crowded places compared to its counterparts. This scooter is best to use in shopping in markets or grocery stores. Use it in airports, offices, or malls without a hitch.
  • The scooter packs a powerful 270-watt, 4-pole DC motor. It has a lot more power than most compact mobility scooters models, so you can safely use it going on rugged places where other mobility scooters cannot go. 
  • This compact scooter features a sleek, modern look and a faux leather-upholstered fish-on seat. It has a smooth and somewhat sporty design that stands out.
  • Have the freedom to go anywhere. This mobility scooter can travel up to 12 miles (20 km) on a single charge so that you can use it throughout the travel. The unit is powered by two units of 12-volt batteries with a total capacity of 12 Ah. 
  • The top speed is 4 miles per hour (6.5 kilometers per hour), which is ideal for indoor and curb travel. The scooter can climb slopes up to 8 degrees in angle. 
  • Control the scooter with a simple tiller that is easy to use. The tiller is adjustable and has simplified controls with a speed control knob and buttons for the horn and on/off function. There are lights for self-diagnostics and low-battery warning. There is a dedicated lever for free-wheeling function.
  • Control the scooter with a simple tiller that is easy to use. The tiller is adjustable and has simplified controls with a speed control knob and buttons for the horn and on/off function. There are lights for self-diagnostics and low-battery warning.
  • Fit for everyday use. The scooter has durable solid rubber tires and a space on the footwell for handbags, books, and other small items. 
  • Durable and ingeniously designed to serve your daily mobility needs. It has a small footprint and safety features, making the EV Rider Transport Plus is recommended for elderly, adults, and people with disabilities.

Feel More Capable and Enjoy Travel Once More!

The EV Rider Transport Plus Folding Mobility Scooter is the best mobility scooter for indoors and outdoors. It is a very capable, compact vehicle with a foldable frame and convenient features that make driving easier. It has a small footprint ideal for traversing grocery aisles or footpaths, and travelling in crowds. Have no worries traversing inclines as it can drive up slopes up to 6-degrees in angle. 

The scooter also sports a fully-upholstered seat that is supportive and comfortable. Note that the scooter has a 250 lb. weight capacity, so you can ride it and carry your luggage along. It has a spacious footwell for more comfort.

Perfect Dimensions.

The EV Rider Transport Plus Folding Mobility Scooter measures 31” inch L x 19” inch W x 18” inch H and weighs 70 lbs. with lead-acid batteries. The model with lithium batteries only weighs 60 lbs. The front tires measure 7” inches while the rear drive tires measure 8” inches in diameter. The scooter is equipped with solid rubber tires. 

The mobility scooter has two units of 12-volt batteries with a total capacity of 12 Ah. There is also a 2-ampere battery charger included.

Travel Lightly with Its Unique Folding Design.

This EV Rider Transport Plus Folding Mobility Scooter features a very compact frame that folds into an even more compact form. The scooter is very light, so you can fold and put in the car or carry on the bus. The frame is also easy to disassemble in a snap. 

Now you can simply put the scooter in the car, drive to your destination, and use it there. The folding and disassembling design of the scooter is designed to give you mobility anywhere. 

Designed with Essential Safety Features.

The EV Rider Transport Plus Folding Mobility Scooter is equipped with safety features so you can ride it without worrying about anything. The scooter has equipped electromagnetic brakes that stops reliably. For added protection, the scooter is equipped with anti-roll rear casters that are bolted on the frame. 

The scooter is powered by two 12-volt sealed lead acid batteries that require no maintenance throughout its life. There is an onboard self-diagnostic system and lights that let you know if there are problems in the unit. Having a mobility scooter lets you do your desired activities and be more independent. It is the best mobility scooter for rough terrain and outdoor adventures, so buy the EV Rider Transport Plus Folding Mobility Scooter now!

    Product Manual

    Specifications

    Overall Length 36″ / 91 Cm
    Overall Width 21″ / 53 Cm
    Overall Height (At Maximum Tiller Height) 37” / 94 Cm
    Overall Height – At Minimum Tiller Height 31″ /78 Cm
    Legroom – Floorboard Length x Width 19″ X 13″ // 48 Cm X 33 Cm
    Deck Height – Floorboard To Floor 6.5″ / 16 Cm
    Ground Clearance 2.4″ / 6 Cm
    Turning Radius 32″ / 81 Cm
    Folded Overall Length 31″ / 78 Cm
    Folded Overall Width 19″ / 48 Cm
    Folded Overall Height 18″ / 45 Cm
    Weight with Std. 70 Lbs / 32 Kg
    Weight with Opt. 112V11.5Ah Li Ion Batteries 60 Lbs / 27.2 Kg
    Weight Without Batteries 53 Lbs / 24 Kg
    Seat Type Folding Backrest, ABS Plastic With High Desity Foam Cushion
    Seat – Width & Depth & Height 16″ X 13″ X 13″ // 40 Cm X 33 Cm X 33 Cm
    Seat – Cushion Thickness 1″ / 2.5 Cm
    Seat Height – Cushion To Deck 14″ / 35 Cm
    Seat Height – Cushion To Floor 20″ / 52 Cm
    Tire Type Solid Rubber Front And Rear
    Rim Type Rear Cast Aluminum
    Rim Type Front ABS Plastic
    OEM Spec Rear 200 x 50
    Outside Diameter Rear 8″ / 20 Cm
    Tire Width Rear 2″ / 5 Cm
    OEM Spec Front 180/40
    Outside Diameter Front 7″ /17 Cm
    Tire Width Front 1.6″ / 4 Cm
    Battery Type & Power Std. Two 12V12Ah SLA
    Optional 25.2V11.5Ah Li Ion Battery Pack
    Brake System Electromagnetic Brake
    Climbing Angle – Maximum Recommended 6 Degrees
    Charger Type 2 Amp, 110/240 Volt SLA Charger
    2.5Amp,110/240 Volt,Li-ION Charger
    Charging Time 4 – 6 hours
    Controller S-Drive 45 Amp
    Driving Range 10 – 15 Miles
    Load Capacity 250 Lbs (115 Kgs)
    Motor & Drive Location 4-pole, 270 Watt, Rear-wheel Drive
    Speed – Maximum 4 Mph / 6.4 Kmh
    Colors Blue, Red, Copper, Plum
    Tiller Type Height Adjustable
    Throttle Control Type Digital Wig-Wag
    Anti-Tipper Wheels-Rear Standard


    Battery Documents To Print and Give To Your Airline and TSA.

    Order an EV Rider Transport Plus 12V/12Ah 270W 4-Wheel Mobility Scooter S19+ today from MobilityParadise.com. Free shipping + free gifts on all of our EV Rider 4-Wheel Mobility Scooters. Sign up today and get 5% off!

    Mobility Paradise is your number one source for Mobility Scooters, Electric Scooters, Electric Wheelchairs, Patient Care Products, Wheelchairs, Oxygen Concentrators, and Lift Chairs. With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying from us. To learn more about our product selection, read our Blog. Call us to order at (800) 674-3815 Monday-Sunday 8am-8pm EST. 

    DISCLAIMER: This motor-powered bicycle or scooter may have a motor-assisted speed of 25 km/h or 15.5 mph, and if so, is NOT to be used for transport of people on public access ways without first being registered with the state according to state laws and the operator being legally licensed to drive on public access ways. We do not assume any liability for any usage of this product, especially outside the legal boundaries of your local state laws. If you are looking for information on whether this product is legal to use on public access ways in your local area, please consult an attorney.

    COVID-19 Shipping Delays Notice: Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands may take up to 7-14 days or more. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 674-3815 or email us at support@mobilityparadise.com with any questions you may have.

    Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands can take up to 7-14 days. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 674-3815 or email us at support@mobilityparadise.com with any questions you may have.

    Mobility Paradise Shipping time Delivery Info Policy By Brands

    SHIPPING - DOMESTIC: All warranty items will be shipped via Fedex Ground. Requested expedited shipping will be at the expense of the purchaser. 

    SHIPPING - INTERNATIONAL: Parts will be provided under warranty at no charge, but shipping to any offshore and/or international location will be the responsibility of the purchaser. International and offshore end-users must contact the dealer/distributor directly to initiate the warranty process. 

    Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

    Order Confirmation:

    • You will receive an order confirmation email as soon as you place your order.  This means that we have authorized your credit card for the purchase and are preparing your order for shipment.  
    • As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.  
    • If your item is on backorder or unavailable, we will reach out to you via email.
    • If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

    Order Shipment:

    • If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will ship within 1-2 business days from the date of your order.  
    • We will send you the tracking information within 24 hours to the email address you provided when checking out.  
    • We ship via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Mostly, all orders will ship in the next business day and delivery time varies between 3-10 business days if product is in stock (Due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders).
    • Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
    • Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost. 
    • We do not offer Cash On Delivery.  
    • A phone number is required by the freight company so a delivery appointment can be made.  
    • Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.   
    • A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
    • Note to international customers: You are responsible for any and all duties or taxes that may apply. (see details below)
    • Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
    • As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
    • To avoid a delay in receiving your order from customs, consider the following:
    • Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
    • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
    • We do not refund original shipping charges for goods that are refused for delivery at customs.
    • We will deduct all additional fees resulting from refused international shipments from your refund.
    • If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
    • If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
    • We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
    • If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@mobilityparadise.com.

      Damages:

      • Please inspect the packaging of your items when they arrive.
      • If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.  
      • If your item(s) do arrive damaged, please send photos to support@mobilityparadise.com and we will process an insurance claim on your behalf.

      Please note: Cosmetic damages such as scratches and dings sometimes happen due to shipment handling and are not grounds for returning the entire product. We may be able to send out replacement parts or touch up paint. You can email us at support@mobilityparadise.com or call us and we can suggest ways to help you resolve the issue.

        Cancellations & Refunds:

        • All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
        • If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. 
        • If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

        Backorders:

        • From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
        • The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
        • If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether. 
        • Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. 

        This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. 

        Important Freight LTL Shipment

        1. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
        2. You need to be at the delivery address during the delivery window to receive and sign for the item. 
        3. The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame. 
        4. Please make sure the phone number you entered at checkout is a good number to contact you at.
        5. Don't screen your calls until your item has been delivered. 
        6. The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door. 
        7. Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.

        How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):

        • Carton damage requires visual inspection of contents of the unit. 
        • Mobility Paradise recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Mobility Paradise immediately. 
        • IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage. 
        • Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier

        Carton packaging has excessive damage with the exposed product:

        • Refuse shipment
        • Sign carrier paperwork: “Carton damaged and refused”
        • Notify Mobility Paradise immediately.

        If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@mobilityparadise.com.

        MobilityParadise.com is committed to providing the best customer service in the mobility industry. Our goal is to make your shopping experience as easygoing as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times. 

        Mobility Paradise 30-Day Satisfaction Guarantee Return Policy

        Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.

        • You must notify us of your intent to return within 30 days of the delivery date.
        • Our return policy applies to cancellations made after an item has been physically shipped or refused at the time of delivery.
        • We will refund the product price minus any applicable fees and charges.
        • Original shipping charges are non-refundable.
        • Items with Non-Returnable Marks and FREE GIFTS cannot be returned.
        • You are responsible for any return shipping charges.
        • Refunds will be applied to the same payment method used when the original purchase was made.

        The Following Cannot Be Returned

        • Products that are eligible for parts under manufacturer warranty
        • Products that have had their original manufacturer packaging opened
        • Products that have been out of their original manufacturers' packaging

        It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.

        If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.

        All return requests must be submitted in writing and sent to support@mobilityparadise.com

        *Exclusions

        Mobility Paradise works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under the "Returns" tab on the product page and below:

        Mobility Paradise Returns Policy By Brands

        EV Rider charges a 15% restocking fee for ALL returned items. The return fee is charged back to the dealer or end-user based on wholesale or retail cost. Returned products must be in selling condition as new.
        Shipping for items qualifying for free shipping will be deducted from remaining credit of eligible refund item.

        Dealers & end-users must call EV Rider Tech Support and obtain a Return Manufacturer’s Authorization Number (RMA #).

        Do not return units or parts without an RMA #. Returned units or parts with out a proper RMA number will be refused or returned at the shipper’s expense.

        Credits will be granted upon inspection of the returned product(s).

        Custom orders and assembly fees if applicable, are non-refundable.

        Dealers may offer a return policy in addition to the basic EV Rider Return Policy.

        Units and Parts must be returned within 30 days from date of purchase and with an authorized RMA #.

        If the part or unit is shipped back to EV Rider by the dealer or end-user:

        1. The Customer (dealer or end-user) is responsible for shipping parts or products back to EV Rider at his/her own expense.
        2. The product must be packaged carefully and clearly marked with an RMA # so that a credit can be processed accurately. Improper packaging may cause shipping damage to the product being returned. This will impact the amount of credit to be refunded. All damaged parts or units must be replaced and/or repaired at the sender’s expense.
        3. Original shipping charges are not refundable. If the product was sent with “free shipping” the original shipping costs will also be deducted from the refund.

        RETURN PROCEDURE

        • All return requests must be submitted in writing and sent to support@mobilityparadise.com
        • If your return is approved you will receive an email from us with return instructions.
        • Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
        • We recommend taking a picture of the package and/or the item before shipping.
        • Ship the package.  We will either provide you with a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
        • Please provide us with the tracking number.
        • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
        • If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.

          QUESTIONS? EMAIL US: SUPPORT@MOBILITYPARADISE.COM

          CANCELLATIONS

          All cancelled orders are subject to a 5% cancellation fee. This fee covers our costs from our credit card processing company and our administrative costs of handling your cancellation. Whenever we refund an order, we are not refunded our merchant card processing fees and it takes our team time to deal with your cancellation, which costs us money.

          Please be careful before you place your order that you fully understand that the product is right for you, and that if there is any lead time associated with the product, as there is with built-to-order products for instance, that you are aware and ok with it. 

          If your order has not been shipped yet, this is the only fee you will incur.

          If your order has been shipped, the standard return procedure applies and more fees will apply like shipping costs and return shipping costs, and restocking fees if any. We do not charge restocking fees, we only pass them on from our supplier.

          Refunds will only be issued to the original credit card or your financing account that you used when placing your order. We do not issue checks or cash refunds.

          The only time we will waive this fee is if you request your order to be cancelled due to out of stock or extended lead time. However, if you choose to change your order to another product that's in stock, we may reward you with either an additional discount of our choosing or an additional free gift. 

          PRE-ORDERS

          We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our supplier's warehouse. 

          If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.

          If you can't or don't want to wait, you can choose an alternative product. At that point, we will either charge or refund you the difference, update your order, and ship out the alternative product.

          If you don't want an alternative product, you can cancel your order without any cancellation fee.

          If you choose to accept the ETA and wait for your product, your order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.

          If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.

          If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.

          Thanks for your understanding.

          QUESTIONS? EMAIL SUPPORT@MOBILITYPARADISE.COM

          DAMAGED MERCHANDISE

          In the event of damage to your product in shipping, please contact support@mobilityparadise.com to arrange for replacement and pick-up of the damaged Electric Bike Paradise. Please refer to our Shipping Policy for more details.

          EMAIL: SUPPORT@MOBILITYPARADISE.COM

          DEFECTIVE MERCHANDISE

          Most of our products come with at least a 1-year manufacturer's warranty. The warranty information can be found under the "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.

          EMAIL SUPPORT@MOBILITYPARADISE.COM

          PLEASE READ!

          It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.

          In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.

          If we received the item damaged you may file a claim with your shipping company.

          If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.

          Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.

          Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days, or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.

          We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card. 

          We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.

          To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.

          Our 100% Price Guarantee has some limitations:

          • You must purchase the item from our website before requesting your Price Match Guarantee
          • Promotions such as rebates and "buy one, get one free" offers are not eligible
          • The item must be in stock on the competitor's website
          • The competitor must be an online store, they may not have a retail location
          • The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
          • The competitor must be an Authorized Retailer of the product in question
          • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax 
          If you want to check if we can price match a product before you place your order, please contact us. 

          The Following Brands Are Excluded:

          Welcome to Mobility Paradise

          We are passionate about helping people find the best product for their mobility needs whether it be a Mobility Scooter, Electric Scooter, Electric Wheelchair, Patient Care Product, Wheelchair, Oxygen Concentrator, Lift Chair, Sauna, Steam Shower, Massage Table, Exercise Equipment, Electric Bike, Massage Chair, or a Bathtub

          We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the mobility industry. Our customers mostly include the middle-aged, elderly, disabled, and obese looking to improve their mobility so they can maintain a normal and happy lifestyle of getting around the house and getting out of the house on a regular basis. 

          What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our  Mobility Scooters and Electric Wheelchairs inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.

          Our Commitment To You

          • World-class customer service.
          • FREE shipping to the lower 48 USA on every order.
          • Most Mobility Scooters, Electric Wheelchairs, and Lift Chairs come 95% assembled with very little assembly required. *Some exclusions apply. Please see product page for details.
          • We guarantee that our prices are the lowest online.
          • We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!  

          Our Mission: "To Help You Get Mobile and Stay Happy"

          At Mobility Paradise, our mission is to help you get mobile and stay happy. Our products have allowed the elderly, obese, disabled, and every-day people to get around the home and out of the house on a regular basis so they can be healthy and stay happy. We want to help you stay active and live a normal healthy and happy lifestyle of getting around the home and getting out of the house. 

          We believe our mobility products are revolutionizing the way middle-aged, elderly, and disabled are living a normal and happy lifestyle. With the increasing popularity of our mobility products, everybody's specific needs can be met. 

          We provide the following value-added benefits with every order:

          • 100% Secure Shopping
          • We Value Your Privacy
          • Trusted Brand Names
          • Authorized Online Dealer
          • Best Return Policy
          • Free Shipping Every day
          • Low Price Guarantee
          • Satisfaction Guarantee
          • Courteous Sales Experts

          Worried About Price?

          • We are an authorized dealer for our suppliers and we ship directly from their warehouse.
          • With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
          • We offer fast free shipping zero taxes anywhere except for Indiana, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.

          We understand buying a Mobility ScooterElectric ScooterElectric WheelchairPatient Care ProductWheelchairOxygen ConcentratorLift ChairSaunaSteam ShowerMassage TableExercise EquipmentElectric BikeMassage Chairor a Bathtub is a significant investment so we want to make the buying process as easy as possible for you.

          Go ahead and place your order today and if you have any questions give us a call at (800) 674-3815 or email us at support@mobilityparadise.com.

          How We Give Back To The Community

          We love to give back to our community. From assisting elderly choose their perfect mobility products to helping less fortunate communities, we've done it all. Our love for mobility products extends far beyond our local community. We want to help the world. We've partnered with Alternatives in Motion and American Outreach Foundation to help people live a better life with the help of mobility products. It's amazing what a difference a mobility product can make to a person's life. Watch these video to learn more about what the Alternatives in Motion and American Outreach Foundation does for the communities.

          We donate a portion of our profits to Alternatives in Motion and American Outreach Foundation. All proceeds go to help the people with disabilities get a Mobility Scooter or Electric Wheelchair of their own, to help promote a healthier and easier happy life for our brothers and sisters with mobility difficulties.

          Meet The Founder

          The owner, Trevor, is from Seattle, Washington. In 2013, Trevor's aging grandma fell and broke her hip which forced her to use wheelchairs to get around for the remainder of her life. Trevor's family was forced to put her into an elderly care home and Trevor visited her daily to take her for walks around the neighborhood. 

          Trevor was already selling electric bikes online through his website Electric Bike Paradise but up until this point, Trevor didn't know much about mobility products. Trevor did some research in the elderly care products industry only to find that there weren't very many websites providing a full selection of quality products and educational materials, so he started a new website called Mobility Paradise, the one you're on right now, to provide Mobility Scooters, Electric Scooters, Electric Wheelchairs, Patient Care Producrs, Wheelchairs, Oxygen Concentrators, Lift Chairs, Saunas, Steam Showers, Massage Tables, Exercise Equipment, Electric Bikes, Massage Chairs, and Bathtubs to customers all over the USA and Canada, not to mention all the information you need to make an informed buying decision like buying guides and how-to guides.

          Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.

           

          Our Customer Support Team

          Our team operates out of an office space in Indiana and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier's warehouses which are located throughout the continental USA. 

           

          Our Warehouses

          Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages. 

           

          How To Contact Us

          You can call our customer support and sales team Monday-Sunday 8am-8pm EST at (800) 674-3815.

          You can chat live with our customer support and sales team all day every day, just look for the button in the lower-right corner that says "Chat with us."

          You can email our customer support team and sales team: support@mobilityparadise.com and we will reply within 1-2 hours during regular business hours Monday-Sunday 8am-8pm EST.

          You can write to us: 

          MOBILITY PARADISE LLC
          9783 E 116th St, Ste. 1047
          Fishers, IN 46037-2822 United States

          We hope you enjoy your new mobility scooter, electric wheelchair, wheelchair, or patient care product as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us. 

           

          If you want to learn more about Mobility ScootersElectric ScootersElectric WheelchairsPatient Care ProducrsWheelchairsOxygen ConcentratorsLift ChairsSaunasSteam ShowersMassage TablesExercise EquipmentElectric BikesMassage Chairsand Bathtubs, or why you should get one, what they are, how they work, and when the best time to get one is, check out our Buying Guides.

          Subscribe to our YouTube channel

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          Follow us on Pinterest


           

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          If you have any issues with your product, please call us at (800) 674-3815 or email us at support@mobilityparadise.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains. 

          Mobility Paradise Warranty Policy By Brands

          THREE-YEAR LIMITED WARRANTY

          Three (3) years from the date of purchase on all structural frame components; including platform, seat post, and frame.

          ONE-YEAR LIMITED WARRANTY

          One (1) year from the date of purchase, if any part or electronic component of the Scooter is found upon examination to be defective in material and/or workmanship, it will be repaired or replaced, at EV Rider, LLC’s option, without charge. Labor charges are NOT included. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase, serial number and the date of purchase are always required. For warranty service, please contact the dealer/company from whom you purchased your EV Rider product.

          SHIPPING - DOMESTIC: All warranty items will be shipped via Fedex Ground. Requested expedited shipping will be at the expense of the purchaser. 

          SHIPPING - INTERNATIONAL: Parts will be provided under warranty at no charge, but shipping to any offshore and/or international location will be the responsibility of the purchaser. International and offshore end-users must contact the dealer/distributor directly to initiate the warranty process. 

          ONE-YEAR WARRANTY EXCEPTIONS
          Motor: In cases where there is an increase in the operational noise level, the warranty does not apply. (An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter). The batteries that are purchased separately or in addition to the batteries provided with the scooter are warranted by EV Rider for one year after the purchase of the Unit with the exception of the Stand-N-Ride scooter. 

          Service: Warranty service can be performed by EV Rider, LLC or by an authorized EV Rider, LLC service facility. Do not return faulty parts to EV Rider, LLC without prior consent. A request for a Return Authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser. In the event replacement parts are sent to a customer or dealer, EV Rider may require any damaged or defective parts to be returned to EV Rider. Parts not returned to EV Rider will be billed to the customer or dealer. 

          WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter. This Warranty excludes:

          • Batteries that are provided free with the scooter. See the EV Rider invoice/packing slip for additional detail.
          • Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs, upholstery and seating, motor brushes, fuses, plastic shrouds and footrest covers, etc.)
          • Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper operation, excessive loading, maintenance, or storage, commercial use or use other than normal.
          • Used other than for the purpose of the purchaser’s mobility.
          • Repairs and/or modifications made to any part of the scooter without specific and prior consent from EV Rider, LLC.
          • Labor, service calls, shipping, and other charges incurred for repair of the product not approved by EV Rider, LLC.

          Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause. Any battery faults due to a defect in the original manufacture will normally become obvious within the first two months of use. Any gradual deterioration in performance after this period is normally associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty. There is no other express warranty. 

          Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded. 

          Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation of incidental or consequential damages. So, the above limitation or exclusion may not apply to you.

           

          Questions & Answers

          Ask a Question
          • Where is your stores where you can see them and try them out

            Great question. We do not have showrooms where you can see and try the EV Rider Transport Plus. What questions do you have about the scooter? I am happy to help.

          • Does this unit have a basket in the front; lights; armrests and lithium batteries.. Weighs about 56 lbs...

            No basket in the front and no armrests. The model with lead acid battery weighs 70 lbs and the model with lithium battery is 60 bs. -MS

          • does this model have a remote to fold it up ?

            No, it doesn't have a remote. The Transport Plus (S19+) is a manual scooter. The Transport AF+ is the one that comes with the remote. Here's the link - https://mobilityparadise.com/products/ev-rider-transport-af-mobility-scooter

          Customer Reviews

          Based on 14 reviews
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          C
          Charles R Patterson Sr.

          So far I love it.

          I
          Ivonne L.
          TOOK A LOT OF ABUSE ON COBBLESTONE STREETS AND KEPT RIGHT ON RUNNING SMOOTHLY

          My husband loves this scooter. We went on a 2 week cruise to Europe and he was able to use this scooter everywhere. It did beautifully over cobblestone streets, uneven terrain, and high thresholds. It folded up easily and fit nicely just about everywhere. The airline required that he remove the lithium battery before it was stowed, but that was really not a big problem.

          He also uses it a home to pull a garden wagon and to take the garbage to the road. As his wife, I am grateful for my husband's use of the scooter to do household chores he could not do without the scooter.

          The scooter is not made for obese people, they would find the seat too small.

          Overall, this little scooter "took a lot of abuse in European cities and kept right on running smoothly. I recommend it for anyone who wants mobility with the convenience of portability.

          A
          April W.
          Five Stars

          Great for traveling! Easy to lift in/out of car.

          M
          Mark C.
          Great scooter!

          This little scooter is fabulous. Push a button and it unfolds, push the other it folds up to look like a suitcase. When folded, it moves about like a wheeled suitcase. Pick it up and put it in the trunk. Great for the store and mall and other places where there are smooth surfaces. We look forward to traveling on planes and cruise ships again with this scooter. Haven't figured out how to put a cup carrier or basket on it yet but will figure it out.

          R
          Robert W.
          Five Stars

          Enables user freedom of movement.

          A
          Anne T.
          That works well and good help when needed.

          Every thing has worked fine so far, because of the bad weather, haven't been able to use it much. Had good treatment from the help department in a timely manner..

          B
          Betty B.
          How convenient

          I brought the blue EV folding scooter back in March 2019
          I love it very easy to use with the remote
          I’m thankful it’s not 2 heavy for me to lift. I’m an older lady w heart trouble and my life is easier with this scooter
          Want to Thank Trev he’s been an awesome helper to me
          Thanks & God Bless

          J
          Juanita L.
          Great mobility scooter

          It works well, drives easily, light enough for me to lift into my car. I just love it.

          A
          Alana C.
          Compact and easy to maneuver!!

          I'm loving my EV Rider! Arrived fully assembled with enough power to unfold/fold. Gave it a full charge and scooted. Very easy to maneuver and now I look forward to mall shopping again. Limited mobility will no longer be such a big issue! Everything is as described on the Mobility Paradise. Trev also deserves 5 stars for providing exvellent customer service!

          P
          Patricia A.
          Yay

          This saved my life. I’m an attorney. It is quiet quick and maneuvers wonderfully. No complaints in the courthouse. I recommend this completely. But it is not built for a giant. I am an average size woman. 140. It’s perfect

          EV Rider Transport Plus 12V/12Ah 270W 4-Wheel Mobility Scooter S19+

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