Euybike K6 48V/10.4Ah 400W Mini Folding Electric Bike

The K6 mini electric bike is Euy's flagship electric bike mini style: after the flagship K6 was launched, it was liked by many customers. At the same time, users also reported that they wanted a smaller electric bike style, and the K6 electric mini bike was designed. With the same patented fashion body design as the K6, the magnesium alloy monolithic frame increases the overall load capacity by 40% and reduces the weight by one-third. The innovative rotating folding design. The weight of 51lbs can be lifted with one hand. Only two steps are required to fold and you can complete the folding in 10 seconds. Commuting, short trips, going to the supermarket, taking the bus and subway, you can trust the K6 electric mini bike, ready to ride between cities?

We Go the Extra Mile

  • EUY eBikes are free shipping in the US and are 95% assembled. Just unfold the folded electric bike and ride it.
  • All EUY electric bikes come with a one-year warranty.

A Best All-round Lifestyle Electric Mini Bike

Transport Time

K6 Electric Mini Bike

Riding the k6 electric mini bike can save energy, and time, and keep fit. Appreciate the city scenery, gives you freedom and happiness anytime, anywhere.

Removable Battery

48V10Ah Lithium battery has fast charging speed and fully charged in 5-6 hours. Detachable or direct charging.
Long cruising range, electric range 28-30 miles to pedal assisted 40-60 miles.
IPX5 waterproof level, don't worry about safety even in heavy rain.
The battery weighs 5.5 pounds. Battery size: 16.92"*4.01"*1.69"

Stronger 400W Motor

16"K6 electric mini bike is equipped with 400W powerful motor, 700W peak high-speed. Sustained high torque output, smooth start and acceleration, providing more than enough to power your daily commute, a cruise through city streets.

Dual Shock Absorption

K6 electric mini bike are designed with a hydraulic suspension shock absorber in the middle of the frame and in the front fork shoulders, which ensures greater safety and comfort even when you are riding on bumping roads.

Smart LCD

You can easily read cycling statistics through the LCD to better understand your cycling speed and mileage. Adjustable intelligent 3-level pedal assist.

Space Saving & Easy to Carry

It only takes two steps to easily fold the bike into the trunk, saving you time and space. Folds in just 10 seconds. The battery can be removed and easy to charged in an open place indoors. You can fit two K6 mini e-bikes in the trunk of your SUV.
The folded size is:33" x 23" x 24". The weight is:51 lbs.

Headlight & Rear Light

The electric mini bike comes with a powerful headlight and rear light, which can provide safer and stronger protection when you are riding at night. The rear light will light up when you are braking, it's more convenient riding in dark places.

Adjustable Seat

The user-friendly adjustable design makes it easy to adjust the bike seat to find the most comfortable position. The comfortable and soft seat dampens shock and vibration, making it suitable for long rides travel.

Alloy Cranks and Folding Pedals

Mini electric bike with alloy 48T crank and foldable pedals, easy to fold.

USB Charging Port

The mini e-bike is equipped with a USB charging port and phone holder, which can charge the mobile phone anytime, anywhere.

Adjustable Handlebar

The adjustable design allows you to easily adjust the bike's stem to find the most comfortable position, preventing you from riding in an aggressive position.

Dual Disc Brakes

Electric mini bicycles are equipped with front and rear mechanical disc brakes, which can ensure shorter braking distances and your driving safety. It makes the bike stop smooth, safe, and easy to maintain, whether on dry or wet roads.

Specifications

  • Brand: EUY
  • Battery: 48V 10.4Ah lithium battery
  • Range: 28-30miles (electric)
  • Range; 43-45miles (pas)
  • Hub Motor: 400W rear hub motor
  • Maximum load: 300 lbs
  • Recommended Rider Heights: 4'4" ~ 6'0"
  • Model: 16" K6 electric mini bike
  • Charger: 48V/2A
  • Charging Time: 5~6 Hrs
  • Display: LCD with USB charging
  • Max torque: 42N.m
  • Weight: 50.7 lbs (with battery)
  • Weight: 46.3 lbs (without battery)

Components

  • Tires: 16" x 1.95" tires
  • Wheels: One-piece magnesium alloy wheels
  • Throttle: Half twist throttle
  • Brake lever: Grip-style brake lever
  • Brake: Disc Brakes
  • Chain: 48T
  • Pedal: Foldable pedals with reflectors
  • Frame: Magnesium frame
  • Front Fork: Alloy front suspension fork
  • Front Light: 48V LED light
  • Saddle: Adjustable height 9"
  • Handlebar: Adjustable height 5.9"
  • Fenders: Plastic

Geometry

  • A -- Total Length 55"
  • B -- Maximum Handlebar Height 44"
  • C -- Minimum Handlebar Height 40"
  • D -- Rear Rack Height 20"
  • E -- Minimum Seat Height 31"
  • F -- Maximum Seat Height 35"
  • G -- Handlebar Length 22"
  • H -- Stem to Seat Tube Distance 20"
  • Folded Length 33"
  • Folded Height 24"
  • Folded Width 23"

Real Speed Testing

Options and SKU Numbers

  • Silver - EUYK616S
  • Green - EUYK616G

Order a Euybike K6 48V/10.4Ah 400W Mini Folding Electric Bike today from MobilityParadise.com. Free shipping + free gifts on all of our Euybike Folding Electric Bikes. Buy today and get a discount, free shipping, and a free gift!


Mobility Paradise is your number one source for Mobility Scooters, Electric Scooters, Electric Wheelchairs, Patient Care Products, Wheelchairs, Oxygen Concentrators, and Lift Chairs. With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying from us. To learn more about our product selection, read our Blog. Call us to order at (800) 674-3815 Monday-Sunday 8am-8pm EST. 

DISCLAIMER: This motor-powered bicycle or scooter may have a motor-assisted speed of 25 km/h or 15.5 mph, and if so, is NOT to be used for transport of people on public access ways without first being registered with the state according to state laws and the operator being legally licensed to drive on public access ways. We do not assume any liability for any usage of this product, especially outside the legal boundaries of your local state laws. If you are looking for information on whether this product is legal to use on public access ways in your local area, please consult an attorney.

COVID-19 Shipping Delays Notice: Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands may take up to 7-14 days or more. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 674-3815 or email us at support@mobilityparadise.com with any questions you may have.

Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands can take up to 7-14 days. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 674-3815 or email us at support@mobilityparadise.com with any questions you may have.

Mobility Paradise Shipping time Delivery Info Policy By Brands

At Euy, we value each and every single customer, and customer satisfaction is always our top priority. We are trying our best to speed up the process, making your package arrive as soon as possible. Your patience will be highly appreciated. Thanks for your understanding

COSTS & DESTINATIONS

Currently, we only provide FREE shipping to the lower 48 states in the US(Except HI, AK and PR). And we DO NOT ship to PO BOXES or APO.

SHIPPING TIME

In-stock orders typically ship the next business day, unless otherwise noted on the product page.

For in-stock orders, we'll provide tracking number within 3 business days. A shipping confirmation email will be sent to your email once the order has shipped. The carrier is UPS/FedEx. It may take 3-10 days for your shipment to be scanned by UPS/FedEx. For any third-party shipping, we cannot provide any additional shipping information or documentation. Any delivery dates provided by euybike are estimates.

For pre-orders/backorders, please refer to the shipping date on the product page.

SHIPPING FROM

US Local warehouses 

SHIPPING CHANGES & Order Cancellation

Before Shipping

Order Cancellation: If you cancel your order within 3 hours, no handling fee will be charged. If a customer has ordered the wrong model and wants to place a new order, after the second order is received, no processing fee will be charged for the original order.

If you cancel orders that haven't entered the shipping process yet, 5% of the ebike cost will be charged as a processing fee.

Change of Address: No charge fee.

Replacements and exchanges: No charge fee.

After Shipping

Order Cancellation: If your order is shipped and cannot be modified, you may reject the package and 10% of the ebike cost will be charged as a cancellation fee.

Change of Address: If you successfully change your address, $30 will be charged as a processing fee. If you fail to change your address, you may refuse the package and 10% of the ebike cost will be charged as a reshipping fee.

Replacements and exchanges: If you successfully exchange the item, $30 will be charged as a processing fee. If you fail to change, you may reject the package and 10% of the ebike cost will be charged as a reshipping fee.

ORDER TRACKING

You can track your order and shipping & handling information on your account if you have registered one on euybike.com. If you haven't registered on our site, you can also track your order here with your order number. For more shipping information, send us an email. We will get back to you in 24 hours.

Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

Order Confirmation:

  • You will receive an order confirmation email as soon as you place your order.  This means that we have authorized your credit card for the purchase and are preparing your order for shipment.  
  • As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.  
  • If your item is on backorder or unavailable, we will reach out to you via email.
  • If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

Order Shipment:

  • If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will ship within 1-2 business days from the date of your order.  
  • We will send you the tracking information within 24 hours to the email address you provided when checking out.  
  • We ship via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Mostly, all orders will ship in the next business day and delivery time varies between 3-10 business days if product is in stock (Due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders).
  • Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
  • Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost. 
  • We do not offer Cash On Delivery.  
  • A phone number is required by the freight company so a delivery appointment can be made.  
  • Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.   
  • A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
  • Note to international customers: You are responsible for any and all duties or taxes that may apply. (see details below)
  • Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
  • As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
  • To avoid a delay in receiving your order from customs, consider the following:
  • Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
  • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
  • We do not refund original shipping charges for goods that are refused for delivery at customs.
  • We will deduct all additional fees resulting from refused international shipments from your refund.
  • If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
  • If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
  • We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
  • If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@mobilityparadise.com.

    Damages:

    • Please inspect the packaging of your items when they arrive.
    • If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.  
    • If your item(s) do arrive damaged, please send photos to support@mobilityparadise.com and we will process an insurance claim on your behalf.

    Please note: Cosmetic damages such as scratches and dings sometimes happen due to shipment handling and are not grounds for returning the entire product. We may be able to send out replacement parts or touch up paint. You can email us at support@mobilityparadise.com or call us and we can suggest ways to help you resolve the issue.

      Cancellations & Refunds:

      • All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
      • If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. 
      • If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

      Backorders:

      • From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
      • The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
      • If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether. 
      • Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. 

      This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. 

      Important Freight LTL Shipment

      1. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
      2. You need to be at the delivery address during the delivery window to receive and sign for the item. 
      3. The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame. 
      4. Please make sure the phone number you entered at checkout is a good number to contact you at.
      5. Don't screen your calls until your item has been delivered. 
      6. The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door. 
      7. Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.

      How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):

      • Carton damage requires visual inspection of contents of the unit. 
      • Mobility Paradise recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Mobility Paradise immediately. 
      • IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage. 
      • Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier

      Carton packaging has excessive damage with the exposed product:

      • Refuse shipment
      • Sign carrier paperwork: “Carton damaged and refused”
      • Notify Mobility Paradise immediately.

      If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@mobilityparadise.com.

      MobilityParadise.com is committed to providing the best customer service in the mobility industry. Our goal is to make your shopping experience as easygoing as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times. 

      Mobility Paradise 30-Day Satisfaction Guarantee Return Policy

      Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.

      • You must notify us of your intent to return within 30 days of the delivery date.
      • Our return policy applies to cancellations made after an item has been physically shipped or refused at the time of delivery.
      • We will refund the product price minus any applicable fees and charges.
      • Original shipping charges are non-refundable.
      • You are responsible for any return shipping charges.
      • Refunds will be applied to the same payment method used when the original purchase was made.

      The Following Cannot Be Returned

      • Products that are eligible for parts under manufacturer warranty
      • Products that have had their original manufacturer packaging opened
      • Products that have been out of their original manufacturers' packaging

      It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.

      If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.

      All return requests must be submitted in writing and sent to support@mobilityparadise.com

      *Exclusions

      Mobility Paradise works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under the "Returns" tab on the product page and below:

      Mobility Paradise Returns Policy By Brands

      Pre-Order & Order Cancellation

      For all orders( including pre-orders), your credit/debit card will be charged immediately. There will be no delay in payment collection, regardless of when the item is expected to ship.

      Any e-bike order cancellation before shipment will be charged a 10% process fee, and customers can only get a 90% refund of the total order price.

      Any e-bike order change such as a change of address or exchange for items after shipment will be charged $10 as a change fee.

      All cancellations need to be done by email to the Euy bike service department. The customers will receive a notification email after the order has been canceled successfully. Otherwise, the cancellation of the order was unsuccessful.

      Model Replacement

      For non-quality issues, no replacement is possible after 14 days of receiving the product.

      To be eligible for a replacement, the bike must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it. The mileage on the LCD screen must be less than 10 miles.

      For the request for a model replacement within 14 days of receiving the product, you will be responsible for paying for shipping both ways, which is $300 in total (shipping cost of returning the received model: $150, the shipping cost of delivering the new model: $150).  After 14 days, bikes are not allowed to be replaced under any conditions.

      E-bike Returns within the US

      Ebikes from Euy bike are under FREE returns within 14 days of delivery (only in the U.S). To return an ebike that is not defective or damaged, please contact the customer service team(CST) within 14 days. We do not provide product returns service after 14 days, as same as a refund.

      Attention: The shipping cost of returning service will be borne by customers. There are two ways to return the bike:
      1. $150 will be charged as the delivery fees and Euy bike will provide shipping labels.
      2. Ships the e-bike back to Euy's warehouse on one's own.

      The mileage on the LCD screen of the e-bikes must be less than 10 miles, there should be no wear, dirt, scratches, fragrance, or any other signs of use. All items received by the customer must be included in the original packaging and in the same condition because they were sent by Euy bike.

      Before a return is sent, the customer must have written approval of said return from Euy. If a customer sends a return without the written consent of Euy, a refund will not be issued and the customer will have to pay for shipping to get the item returned, or sacrifice the item.

      For returns agreed by Euy, please ship the bike after receiving the notification and shipping label provided by Euy. Or for the other option, If you decide to ship the bike by yourself, please do send us a notification with the tracking number after shipping any items for return. Once we received the item, we will either replace the item or give you a refund. This will be issued in 2 days.

      For ebike that has been delivered for more than 14 days or used for more than 10 miles, if there is any problem, we do not accept returns anymore, only repairs and replacements are allowed.

      If non-returnable items are returned without authorization from our customer service team, they will be returned to the customer immediately and the customer will be notified. Restocking fees may apply to unauthorized returns.

      NON-RETURNABLE ITEMS INCLUDE, BUT ARE NOT LIMITED TO:

      • Fashionable wear (hats, etc)
      • All accessories
      • Special orders
      • Used items except in EXTREME cases of breakage/malfunction

      LATE OR MISSING REFUNDS

      If you haven’t received a refund after 3 days of approval, please check your bank account again and contact your credit card company/bank as it may take some time before your refund is officially posted. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us.

      If you have any inquiries regarding cancellations or any of our other policies please Contact our Customer Service Representatives, We will get in touch with you as soon as we see it to help you solve your questions.

      RETURN PROCEDURE

      • All return requests must be submitted in writing and sent to support@mobilityparadise.com
      • If your return is approved you will receive an email from us with return instructions.
      • Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
      • We recommend taking a picture of the package and/or the item before shipping.
      • Ship the package.  We will either provide you with a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
      • Please provide us with the tracking number.
      • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
      • If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.

        QUESTIONS? EMAIL US: SUPPORT@MOBILITYPARADISE.COM

        CANCELLATIONS

        All cancelled orders are subject to a 5% cancellation fee. This fee covers our costs from our credit card processing company and our administrative costs of handling your cancellation. Whenever we refund an order, we are not refunded our merchant card processing fees and it takes our team time to deal with your cancellation, which costs us money.

        Please be careful before you place your order that you fully understand that the product is right for you, and that if there is any lead time associated with the product, as there is with built-to-order products for instance, that you are aware and ok with it. 

        If your order has not been shipped yet, this is the only fee you will incur.

        If your order has been shipped, the standard return procedure applies and more fees will apply like shipping costs and return shipping costs, and restocking fees if any. We do not charge restocking fees, we only pass them on from our supplier.

        Refunds will only be issued to the original credit card or your financing account that you used when placing your order. We do not issue checks or cash refunds.

        The only time we will waive this fee is if you request your order to be cancelled due to out of stock or extended lead time. However, if you choose to change your order to another product that's in stock, we may reward you with either an additional discount of our choosing or an additional free gift. 

        PRE-ORDERS

        We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our supplier's warehouse. 

        If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.

        If you can't or don't want to wait, you can choose an alternative product. At that point, we will either charge or refund you the difference, update your order, and ship out the alternative product.

        If you don't want an alternative product, you can cancel your order without any cancellation fee.

        If you choose to accept the ETA and wait for your product, your order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.

        If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.

        If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.

        Thanks for your understanding.

        QUESTIONS? EMAIL SUPPORT@MOBILITYPARADISE.COM

        DAMAGED MERCHANDISE

        In the event of damage to your product in shipping, please contact support@mobilityparadise.com to arrange for replacement and pick-up of the damaged Electric Bike Paradise. Please refer to our Shipping Policy for more details.

        EMAIL: SUPPORT@MOBILITYPARADISE.COM

        DEFECTIVE MERCHANDISE

        Most of our products come with at least a 1-year manufacturer's warranty. The warranty information can be found under the "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.

        EMAIL SUPPORT@MOBILITYPARADISE.COM

        PLEASE READ!

        It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.

        In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.

        If we received the item damaged you may file a claim with your shipping company.

        If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.

        Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.

        Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days, or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.

        We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card. 

        We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.

        To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.

        Our 100% Price Guarantee has some limitations:

        • You must purchase the item from our website before requesting your Price Match Guarantee
        • Promotions such as rebates and "buy one, get one free" offers are not eligible
        • The item must be in stock on the competitor's website
        • The competitor must be an online store, they may not have a retail location
        • The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
        • The competitor must be an Authorized Retailer of the product in question
        • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax 
        If you want to check if we can price match a product before you place your order, please contact us. 

        The Following Brands Are Excluded:

        Welcome to Mobility Paradise

        We are passionate about helping people find the best product for their mobility needs whether it be a Mobility Scooter, Electric Scooter, Electric Wheelchair, Patient Care Product, Wheelchair, Oxygen Concentrator, Lift Chair, Sauna, Steam Shower, Massage Table, Exercise Equipment, Electric Bike, Massage Chair, or a Bathtub

        We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the mobility industry. Our customers mostly include the middle-aged, elderly, disabled, and obese looking to improve their mobility so they can maintain a normal and happy lifestyle of getting around the house and getting out of the house on a regular basis. 

        What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our  Mobility Scooters and Electric Wheelchairs inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.

        Our Commitment To You

        • World-class customer service.
        • FREE shipping to the lower 48 USA on every order.
        • Most Mobility Scooters, Electric Wheelchairs, and Lift Chairs come 95% assembled with very little assembly required. *Some exclusions apply. Please see product page for details.
        • We guarantee that our prices are the lowest online.
        • We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!  

        Our Mission: "To Help You Get Mobile and Stay Happy"

        At Mobility Paradise, our mission is to help you get mobile and stay happy. Our products have allowed the elderly, obese, disabled, and every-day people to get around the home and out of the house on a regular basis so they can be healthy and stay happy. We want to help you stay active and live a normal healthy and happy lifestyle of getting around the home and getting out of the house. 

        We believe our mobility products are revolutionizing the way middle-aged, elderly, and disabled are living a normal and happy lifestyle. With the increasing popularity of our mobility products, everybody's specific needs can be met. 

        We provide the following value-added benefits with every order:

        • 100% Secure Shopping
        • We Value Your Privacy
        • Trusted Brand Names
        • Authorized Online Dealer
        • Best Return Policy
        • Free Shipping Every day
        • Low Price Guarantee
        • Satisfaction Guarantee
        • Courteous Sales Experts

        Worried About Price?

        • We are an authorized dealer for our suppliers and we ship directly from their warehouse.
        • With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
        • We offer fast free shipping zero taxes anywhere except for Indiana, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.

        We understand buying a Mobility ScooterElectric ScooterElectric WheelchairPatient Care ProductWheelchairOxygen ConcentratorLift ChairSaunaSteam ShowerMassage TableExercise EquipmentElectric BikeMassage Chairor a Bathtub is a significant investment so we want to make the buying process as easy as possible for you.

        Go ahead and place your order today and if you have any questions give us a call at (800) 674-3815 or email us at support@mobilityparadise.com.

        How We Give Back To The Community

        We love to give back to our community. From assisting elderly choose their perfect mobility products to helping less fortunate communities, we've done it all. Our love for mobility products extends far beyond our local community. We want to help the world. We've partnered with Alternatives in Motion and American Outreach Foundation to help people live a better life with the help of mobility products. It's amazing what a difference a mobility product can make to a person's life. Watch these video to learn more about what the Alternatives in Motion and American Outreach Foundation does for the communities.

        We donate a portion of our profits to Alternatives in Motion and American Outreach Foundation. All proceeds go to help the people with disabilities get a Mobility Scooter or Electric Wheelchair of their own, to help promote a healthier and easier happy life for our brothers and sisters with mobility difficulties.

        Meet The Founder

        The owner, Trevor, is from Seattle, Washington. In 2013, Trevor's aging grandma fell and broke her hip which forced her to use wheelchairs to get around for the remainder of her life. Trevor's family was forced to put her into an elderly care home and Trevor visited her daily to take her for walks around the neighborhood. 

        Trevor was already selling electric bikes online through his website Electric Bike Paradise but up until this point, Trevor didn't know much about mobility products. Trevor did some research in the elderly care products industry only to find that there weren't very many websites providing a full selection of quality products and educational materials, so he started a new website called Mobility Paradise, the one you're on right now, to provide Mobility Scooters, Electric Scooters, Electric Wheelchairs, Patient Care Producrs, Wheelchairs, Oxygen Concentrators, Lift Chairs, Saunas, Steam Showers, Massage Tables, Exercise Equipment, Electric Bikes, Massage Chairs, and Bathtubs to customers all over the USA and Canada, not to mention all the information you need to make an informed buying decision like buying guides and how-to guides.

        Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.

         

        Our Customer Support Team

        Our team operates out of an office space in Indiana and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier's warehouses which are located throughout the continental USA. 

         

        Our Warehouses

        Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages. 

         

        How To Contact Us

        You can call our customer support and sales team Monday-Sunday 8am-8pm EST at (800) 674-3815.

        You can chat live with our customer support and sales team all day every day, just look for the button in the lower-right corner that says "Chat with us."

        You can email our customer support team and sales team: support@mobilityparadise.com and we will reply within 1-2 hours during regular business hours Monday-Sunday 8am-8pm EST.

        You can write to us: 

        MOBILITY PARADISE LLC
        9783 E 116th St, Ste. 1047
        Fishers, IN 46037-2822 United States

        We hope you enjoy your new mobility scooter, electric wheelchair, wheelchair, or patient care product as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us. 

         

        If you want to learn more about Mobility ScootersElectric ScootersElectric WheelchairsPatient Care ProducrsWheelchairsOxygen ConcentratorsLift ChairsSaunasSteam ShowersMassage TablesExercise EquipmentElectric BikesMassage Chairsand Bathtubs, or why you should get one, what they are, how they work, and when the best time to get one is, check out our Buying Guides.

        Subscribe to our YouTube channel

        Like us on Facebook

        Follow us on Pinterest


         

        If you're considering getting a mobility product but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. We offer one of the best financing programs in the industry. 

        We have partnered with the best financing companies to give you the best chance of qualifying for credit. You will be required to apply for financing. You will fill out a credit line application. You are subject to credit approval. 

        Mobility Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness. 

        You'll usually get a decision within seconds and be able to purchase that brand new mobility product of your dreams right from our website shipped directly to your door as fast as 3-10 business days.  You have three options for financing: Paypal, Klarna, and Shop Pay Installments.

        What types of financing options does Klarna offer?

        How to apply for Klarna financing?

        1. On product page select Add to Cart.

        2. On shopping cart page select Secure Checkout.

        3. Fill out form with your personal information.

        1. Select Continue to shipping method.

        2. Select your preferred Shipping method.

        3. Select Continue to payment method

        4. Select Slice it. Pay over time with Klarna.

        5. Select Complete Order.

        1. Select preferred monthly payment options that are available. (Please note that monthly payment options are dependent on your cart balance and what Klarna decides to offer, we cannot change the financing options)

        Examples

        or 


        1. Click Place Order.

        1. Fill out form.

         

        1. Click Continue. 

         

        1. Know instantly if you are approved for financing with Klarna.
        2. Receive a confirmation email outlining your purchase, due date(s), and other useful information once your product ships out.
        3. Contact Klarna customer service at any time with questions about your purchase.
        4. Contact support@mobilityparadise.com or (800) 674-3815 if you have any questions. We are happy to help! :)

        What types of financing options does Paypal offer?

        The world-renowned recognized and respected leader in financing, PayPal, has offered customers of Mobility Paradise an exclusive deal to get financing for any Mobility Products over $99. NO INTEREST IF PAID IN THE FULL WITHIN 6 MONTHS! 

        PayPal Credit is a reusable credit line available on purchases at thousands of stores that accept PayPal. It's also available for purchases on eBay and exclusively at thousands of other online stores. Plus, it comes with the same security and flexibility you trust from PayPal.

        If applying for Paypal Credit you will need to have a Paypal account or create one.

        PayPal Credit is subject to credit approval as determined by the lender, Comenity Capital Bank, and is available to US customers who are of legal age in their state of residence. Promotional offers may not be available for purchases made on a mobile device.

        The financing lasts for 6 months and is only valid on approved credit. 


        How Do I Apply for Paypal Financing?

        (Please read the entirety of the instructions before you email or call. The next step may answer the question you have about the steps before it.)

         ** OR you will receive an instant denial. Mobility Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness. 

         

        What Is The Option To Pay In Installments on  Shop  Pay?

        When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into 4 equal, biweekly installment payments—with 0% interest, no hidden or late fees, and no impact on your credit score.* In some instances, your first payment is due when you make your purchase; otherwise, your first payment is due 2 weeks after your purchase.
         
        How It Works:
         
        1. Add items to your cart.
        2. Check out with Shop Pay.
        3. Choose to pay in 4 installments.

         

        Your first payment is either due at checkout or 2 weeks after your purchase. The next 3 remaining installments are automatically charged to your card saved on Shop Pay every 2 weeks. Don't worry, you'll get an email reminder before each payment to remind you.

         

        Buy now, pay later with Shop Pay

        When you choose Shop Pay at checkout, you can split your purchase into 4 equal, 0% interest installment payments - with no additional, hidden, or late fees.*
         

        FAQs about Shop Pay Installments

        Are there late fees?

        No, there are no late fees if you miss a scheduled payment.


        What if I make a return on a purchase made through Installments with Shop Pay?

        If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:

        • A smaller payment balance on the final payment
        • Less future payments on the remaining loan balance

        If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.

        Which payment methods are accepted if I use the option to pay Installments on Shop Pay?

        The installments option on Shop Pay is available on debit and credit cards.

        Have more questions?

        If you have any issues with your product, please call us at (800) 674-3815 or email us at support@mobilityparadise.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains. 

        Mobility Paradise Warranty Policy By Brands

        WARRANTY AND REPLACEMENT POLICY


        All Euy bikes are covered under our 1-year, all-inclusive manufacturer's warranty for the owner against all manufacturing defects. (All free accessories are not covered by warranty service.)

        WARRANTY PERIOD AND TARGET AUDIENCE TERMS


        The warranty is registered automatically when the initial purchaser orders and then receives the product from our online shop and applies to the initial purchaser only.

        As for warranty transfer, the ebike transferee can only benefit from the warranty when both of these conditions are met:

        The 1-year package hasn't expired since the initial owner has received it;
        The new owner has the initial purchaser’s name and the original order number.

        COVERED PRODUCTS


        Euybike will replace any component that is deemed to be defective or damaged (including damage incurred during shipment), except in case of user error. The warranty covers the listed products and follows the terms below:

        Frame

        Euy ebike frames are covered by a replacement warranty for 1 years.

        This warranty includes a replacement frame only. Labor charges associated with transferring parts to replacement frames are not included. An authorized Euybike service representative will determine if the frame meets the replacement standard.

        Euybike reserves the right to use scratch and dent stock when replacing a frame under this warranty. Frame styles and/or colors not in stock may be replaced with a compatible style and/or color at Euybike’s discretion.

        Frame issues excluded from this warranty include but are not limited to:

        • Corrosion
        • Paint fade, scratches, and impact marks
        • Impact damage
        • Non-reversible modification (such as drilling or welding)
        • Chain guard mounted to the frame, if applicable
        • Batteries


        Euybike batteries are covered by a 1-year prorated warranty.

        During the first 1 years of service – A defective battery will be repaired or replaced at no cost to the customer. The warranty period for a repaired or replaced battery will remain unchanged from the original purchase date.

        After the first 1years of service – A prorated credit, based on months of service, will be applied toward the purchase of a new battery. Batteries purchased at a prorated cost will come with a new 1-year warranty based on the prorated purchase date.

        No cash reimbursement will be made.

        Batteries can be assessed and found defective directly by Euybike only.

        This Limited Warranty does not cover:

        Defects or damage resulting from accidents, abuse, misuse, abnormal use (including but not limited to stunt riding, racing, or other similar activities not consistent with the intended use of the Products), improper storage, abnormal exposure to liquid, chemical exposure, moisture, abrasives, sand or dirt, neglect, or abnormal physical, electricalor electromechanical stress;
        Defects or damage caused by private modification;
        Scratches, dents, and cosmetic damage, unless caused by Euybike;
        Products that have the serial number or bar-code removed, defaced, damaged, altered, or made illegible;
        Ordinary wear and tear;
        Defects or damage to the Products caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by Euybike for the Products;
        Defects or damage caused by the assembly, testing, operation, maintenance, installation, service, repair, or adjustment of the Products in a manner that varies from the Assembly Instructions or Owner's Manual;
        Defects or damage resulting from external causes such as collision, fire, flooding, windstorms, lightning, earthquakes, exposure to weather conditions, theft, blown fuses, or improper use of any electrical source.
        In addition, with respect to the battery, this Limited Warranty does not cover defects or damage resulting from following actions or situations:

        Charging with a battery charger not intended or appropriate for use with the Battery;

        Using a battery charger improperly;

        If any of the seals on the battery are broken or show evidence of tampering;

        If the Battery has been used in equipment other than the Bike for which it is specified.

        Parts & Components


        Original Euybike parts and components are covered by a 1-year limited warranty. (If more than 15 days have passed since the date of receipt of the bike, the replacement of parts within the warranty period will require shipping costs.)

        This Limited Warranty does not cover:

        Parts compromised by corrosion due to exposure to the elements (moisture, heat, etc.);
        Damage or deterioration of the surface finish, appearance, or aesthetics of the product;
        The Warranty of the frame, forks, handlebar, seat post, saddle, brakes, lights, crank-set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD, kickstand, reflectors, and hardware only extendsone week after receiving the goods. Parts damaged during use after seven days will be charged to the customer;
        Labor charges for part replacement or changeover;
        Defects or damage resulting from accidents, abuse, misuse, abnormal use (including but not limited to stunt riding, racing, or other similar activities not consistent with the intended use of the Products), improper storage, abnormal exposure to liquid, chemicals, moisture, abrasives, sand or dirt, neglect, or abnormal physical, electrical or electromechanical stress;
        Scratches, dents, and cosmetic damage not caused by Euybike;
        Products with the serial number or bar-code removed, defaced, damaged, altered, or made illegible;
        Defects or damage to the Products caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by Euybike for the Products;
        Defects or damage caused by improper assembly, testing, operation, maintenance, installation, service, repair, or adjustment in a manner that varies from the Assembly Instructions or Owner's Manual;
        Defects or damage resulting from external causes, such as collision, fire, flooding, windstorms, lightning, earthquakes, exposure to weather conditions, theft, blown fuses, or improper use of any electrical source.
        Ordinary wear and tear not resultingfrom defects in workmanship or materials. Wear and tear can be assessed by Euybike. Parts not typically covered include but are not limited to:
        Brake pads
        Rotors
        spokes
        Tires/tubes
        Chains
        Chain rings
        Cassettes
        Crank-set

        CLAIMS PROCESS

        1. Warranty Claims
        All claims to this warranty must be made through Euybike and submitted to us. Proof of purchase and photos or videos of the damaged product is required to be submitted alongside any warranty request. Before making a warranty claim, you are encouraged to contact us, as there may be a simple fix for your problem that does not necessitate filing a claim. Valid warranty claims made within 1 years of initial purchase will be processed through euybike.

        A deposit is required to replace the LCD display, motor, controller, and/or battery, which will be refunded in full upon receipt by euybike of the parts that need to be replaced.

        euybike will not replace any part without first seeing photos or video of the damaged product. Customers must provide this evidence by email.

        Attention: euybike will offer free components and replacement parts (while shipping fees are not included), and any installation fees will not be covered by euybike without the after-sales team’s authorization.

        2. Shipping Damage Claims
        In rare instances, the item received may be damaged during transportation. If shipping damage occurs, please contact us and provide us with photo or video proof.

        No free accessories are eligible for replacement or compensation if they are scratched during transportation.

        NOTICE: We will not accept shipping damage claims filed more than 7 days after receipt of any products.

         

        Questions & Answers

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