Emojo Caddy 48V/15Ah 500W Fat Tire Electric Trike

A Beautiful Beefed Up Electric Adult Tricycle!

Do you need to have a fat tire bike to use for commuting or city riding? Want something that offers excellent ride stability and good performance on the road? Electric bicycles are ideal for city commutes for a lot of reasons. They are comfortable rides like ordinary bikes and can be a very reliable daily driver. Adult tricycles are just one of the newest electric bike models offered today. Because of the three wheels and strong frame, these bikes are perfect for leisure and utility riding. 

Enjoy and achieve a more active, engaged life. Do it with EMOJO Caddy Electric Trike, sporting an ingenious three-wheel bicycle frame with grippy fat tires. It has an intelligent power assist that makes pedaling easier. This electric bike and a souped-up adult tricycle can travel up to 35 miles on a single charge and reach speeds of up to 20 miles per hour, making it a practical choice and fun to ride. 

This fat tire bike combines superb performance, excellent craftsmanship, and a very stable design in one package. It has a beautiful aluminum 6061 frame and three wheels with dedicated cargo cages. The electric trike sports a mechanically simple direct-drive 500-watt hub motor. The traditional step-through frame makes it easy to get on and off, making it ideal for city riding and hauling things around. This fat tire electric bike features a beautifully modern space-age-inspired design with a clean, streamlined frame. The EMOJO Caddy is a stylish 3-wheel bike that offers fantastic performance!

Regain complete freedom and convenience in your life.

Roam the neighborhood or do errands easily with the EMOJO Caddy Fat Tire Electric Trike. It sports a stable three-wheel design with an extra powerful electric hub motor. Because it is an electric bike, you can take advantage of bike lanes and off-road trails to avoid city traffic. It is a perfect choice for users who want the benefit of bikes when commuting. This electric 3-wheel bike has zero emissions, so it is a greener, ecologically-friendly alternative to cars.

This model is equipped with a 500-watt direct-drive hub motor that drives the front wheel, so it is mechanically simple and reliable. It has a very excellent single-charge range of 35 miles, so it is an excellent daily driver. The bike has a front fork suspension, so you can safely drive it on both roads and rugged trails. You will ride in comfort with the equipped oversized seat with a low-rise, upholstered backrest that allows a relaxed, upright riding position.

Don’t Go for Surplus or Cheap Electric Bikes.

A lot of cheaply made electric bikes are not reliable nor safe, so buying one is often hit or miss. They are not designed for sustained use because of poor craftsmanship or poorly-done electronics. Some cheap models lack even the most basic electrical safety features, which can put the user at risk of electric shocks. Also, a lot of surplus models cannot climb hills or provide enough level of pedal assist. They are equipped with cheap batteries and cannot go far. 

If something goes wrong, there is no way to have them serviced. You cannot depend on them. Lastly, most are not comfortable to use. Choose safety and actual performance. Only choose electric bike brands that have years of presence in the market and have certifications. 

Ride EMOJO, Ride Life.

Electric bicycles are the way to go for an active and sustainable lifestyle. It has been proven that such vehicles allow people to achieve physical activity levels, especially those who aren’t fit enough for exercise. Battery-powered vehicles emit much lower greenhouse emissions in their lifetimes than internal combustion engines or even hybrid systems. Lastly, using an electric bicycle in your commute saves you time from traffic jams.

EMOJO was founded in 2013 in Irvine, California, and sports amazing, eco-friendly electric bikes. Taking inspiration from classic motorcycles, we aim to put a smile in the face of each EMOJO customer and revive childhood memories of riding a bike meant freedom. Take a ride in our fat tire electric bikes and ride life. Get the best deals and tons of freebies when you purchase EMOJO bikes here at Mobility Paradise!

  • The EMOJO Caddy Fat Tire Electric Trike is perfect for seniors and adults who want the relative simplicity and joy of riding a bicycle. It features traditional bike-inspired features such as pedals, cruiser handlebars, and a single-gear chain drive. Enjoy the conveniences of an electric bike with the personality of a traditional bicycle. 
  • Feel the power! The EMOJO Caddy features a 48-volt battery and a powerful 500-watt brushless DC  hub motor, so you will have the confidence to travel long distances and tackle uphills. It has a top speed of 20 miles per hour (around 32 kph) and can travel up to 35 miles on a single charge.
  • This fat tire electric bike is ideal for touring rides and hauling. It has a premium 48-volt lithium-ion battery with a 15 ampere/hour capacity that gives it consistent voltage at any battery level. The three-wheel bike has an awesome maximum weight capacity of 320 lbs., so you can carry cargo and haul things around.
  • The EMOJO Caddy comes with a throttle function and pedal assist. Choose to propel this adult tricycle purely on electric power or choose to engage the power assist and pedal on. Enjoy riding it on the streets or rugged surfaces. 
  • This electric adult tricycle sports a beautiful step-through frame with a space-age design with sleek, streamlined touches. The 3-wheel bike has 20-inch rear rims, a 24-inch front rim, fenders on all wheels, and 4-inch Kenda fat tires. It is a sleek and stylish ride that is sure to turn heads.
  • Enjoy comfort with the upholstered seat that is comfortable on the back and shoulders. The bike is equipped with a front suspension fork to shield against bumps.
  • The EMOJO Caddy weighs just 70 lbs. when fully assembled, so it is easy to drive. It features a single-gear drive and Tektro hydraulic disc brakes on the front and rear wheels that offer reliability.
  • This bike comes with a durable design made for everyday use. The bike frame is made of solid and rust-proof 60601 aluminum, with front and rear cargo cages crafted out of thick metal. This model comes with lithium-ion batteries that are long-life and require no maintenance throughout their life. 
  • This fat tire three-wheel bike is ingeniously designed to serve your daily needs. It has all the charm and performance of a bicycle with a high-performance electric drivetrain for total mobility. The EMOJO Caddy Fat Tire Electric Trike is perfect for commuting and utility purposes.

An Enjoyable Electric Adult Tricycle for Commute and Leisure

The EMOJO Caddy Fat Tire Electric Trike is best for seniors and adults who want a practical ride for commuting and hauling stuff. It has a 500-watt DC hub motor, giving the bike much power and a fast 20-mile per hour top speed. It has an awe-inspiring range of 35 miles, so you can use it as a commute vehicle or a daily driver and carry stuff without the worry of emptying the battery halfway.

This bike has a proven three-wheel design with fat tires that are very stable and capable of carrying cargo. Have the confidence to travel long distances and tackle uphill or rugged roads with ease. This 3-wheel bike has a thumb throttle and five levels of pedal assist, all simplified for easier driving. The hub motor is located in the front wheel, making it a front-wheel drive that is mechanically simpler and more reliable. 

Perfect Dimensions

The EMOJO Caddy Fat Tire Bike measures 78.5” inches L x 29.5” inches W x 47.6” inches H and weighs 70 lbs. with batteries. The front-wheel measures 24 inches in diameter, while the rear measures 20 inches. This model has three wheels equipped with 4-inch Kenda fat tires.

This electric three-wheel bike is powered by a 48-volt lithium-ion battery pack with a 15 amp per hour capacity. It has an equipped thumb throttle, pedal-assist, and a 7-gear derailleur. 

Stylish and Comfortable Design

The EMOJO Caddy Fat Tire Bike is a beautiful electric three-wheel bike, presenting a sleek modern design with curved details that give it space age-inspired look. The equipped fat tires and large disc brakes give it a sporty appeal. 

Experience comfort in your commute. Ride in comfort with the large oversized seat with a very supportive low-rise backrest. The throttle and pedal-assist controls are simplified for an easier learning curve. The level 5 assist (max) means that the bike will move forward with thumb throttle alone, without pedals. The lower assist levels engage the motor as you pedal for easier pedaling. Choose to fully pedal without electric power with the level 1 assist (lowest).

Durable and Fun to Ride

The EMOJO Caddy Fat Tire Electric Trike has a thick aluminum 6061 frame that is strong and will not rust, unlike steel frames. The bike has a front fork suspension that softens bumps and also improves ride handling. 

The frame has spacious front and rear metal cargo baskets so you can carry large items such as groceries, bulky items, and bags. You can also now carry pets with you. Having an electric bike makes life easier and convenient. It is the best electric bike for commuting and utility purposes, so buy the EMOJO Caddy Fat Tire Electric Trike here at Mobility Paradise now!

Specifications: 

  • Motor: DC Brushless
  • Motor Power: 500 Watts
  • Voltage: 48 Volts
  • Motor Assistance: P.A.S. / Throttle
  • Battery Charging Time: 4-6 Hours
  • Battery Type: Lithium-Ion
  • Battery Capacity: 48V/15Ah
  • Range: 35 Mile
  • Dimensions (inches): 78.5L X 29.8 W X 47.6 H (inches)
  • Frame: Aluminum 6061.  Cargo baskets come in white.
  • Load Capacity: 320 lbs
  • Weight: 70 lbs
  • Brakes: Disc
  • Tire Size: 4.0R 20  Rear, 4.0 24" Front. 
  • Wheel: 32"
  • Maximum Speed: 20 MPH
  • Vehicle Weight: 90 lbs (with battery)
  • Transmission Type: New: 7 mechanical gears.

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Order Emojo Caddy 48V/15Ah 500W Fat Tire Electric Trike today from MobilityParadise.com. Free shipping + free gifts on all of our EMOJO Fat Tire Electric Trikes. Sign up today and get 5% off!


Mobility Paradise is your number one source for Mobility Scooters, Electric Scooters, Electric Wheelchairs, Patient Care Products, Wheelchairs, Oxygen Concentrators, and Lift Chairs. With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying from us. To learn more about our product selection, read our Blog. Call us to order at (800) 674-3815 Monday-Sunday 8am-8pm EST. 

DISCLAIMER: This motor-powered bicycle or scooter may have a motor-assisted speed of 25 km/h or 15.5 mph, and if so, is NOT to be used for transport of people on public access ways without first being registered with the state according to state laws and the operator being legally licensed to drive on public access ways. We do not assume any liability for any usage of this product, especially outside the legal boundaries of your local state laws. If you are looking for information on whether this product is legal to use on public access ways in your local area, please consult an attorney.

COVID-19 Shipping Delays Notice: Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands may take up to 7-14 days or more. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 674-3815 or email us at support@mobilityparadise.com with any questions you may have.

Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands can take up to 7-14 days. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 674-3815 or email us at support@mobilityparadise.com with any questions you may have.

Mobility Paradise Shipping time Delivery Info Policy By Brands

Shipping Cost

We offer free shipping on all of our products everywhere within the lower 48 states!

Shipping Time

In-stock items typically ship within 3 business days once the order is placed. Delivery time varies depending on your shipping address. Please check out the following map for estimates.

Emojo Electric Bike Shipping Map

Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

Order Confirmation:

  • You will receive an order confirmation email as soon as you place your order.  This means that we have authorized your credit card for the purchase and are preparing your order for shipment.  
  • As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.  
  • If your item is on backorder or unavailable, we will reach out to you via email.
  • If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

Order Shipment:

  • If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will ship within 1-2 business days from the date of your order.  
  • We will send you the tracking information within 24 hours to the email address you provided when checking out.  
  • We ship via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Mostly, all orders will ship in the next business day and delivery time varies between 3-10 business days if product is in stock (Due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders).
  • Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
  • Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost. 
  • We do not offer Cash On Delivery.  
  • A phone number is required by the freight company so a delivery appointment can be made.  
  • Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.   
  • A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
  • Note to international customers: You are responsible for any and all duties or taxes that may apply. (see details below)
  • Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
  • As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
  • To avoid a delay in receiving your order from customs, consider the following:
  • Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
  • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
  • We do not refund original shipping charges for goods that are refused for delivery at customs.
  • We will deduct all additional fees resulting from refused international shipments from your refund.
  • If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
  • If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
  • We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
  • If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@mobilityparadise.com.

    Damages:

    • Please inspect the packaging of your items when they arrive.
    • If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.  
    • If your item(s) do arrive damaged, please send photos to support@mobilityparadise.com and we will process an insurance claim on your behalf.

    Please note: Cosmetic damages such as scratches and dings sometimes happen due to shipment handling and are not grounds for returning the entire product. We may be able to send out replacement parts or touch up paint. You can email us at support@mobilityparadise.com or call us and we can suggest ways to help you resolve the issue.

      Cancellations & Refunds:

      • All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
      • If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. 
      • If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

      Backorders:

      • From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
      • The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
      • If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether. 
      • Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. 

      This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. 

      Important Freight LTL Shipment

      1. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
      2. You need to be at the delivery address during the delivery window to receive and sign for the item. 
      3. The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame. 
      4. Please make sure the phone number you entered at checkout is a good number to contact you at.
      5. Don't screen your calls until your item has been delivered. 
      6. The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door. 
      7. Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.

      How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):

      • Carton damage requires visual inspection of contents of the unit. 
      • Mobility Paradise recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Mobility Paradise immediately. 
      • IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage. 
      • Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier

      Carton packaging has excessive damage with the exposed product:

      • Refuse shipment
      • Sign carrier paperwork: “Carton damaged and refused”
      • Notify Mobility Paradise immediately.

      If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@mobilityparadise.com.

      MobilityParadise.com is committed to providing the best customer service in the mobility industry. Our goal is to make your shopping experience as easygoing as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times. 

      Mobility Paradise 30-Day Satisfaction Guarantee Return Policy

      Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.

      • You must notify us of your intent to return within 30 days of the delivery date.
      • Our return policy applies to cancellations made after an item has been physically shipped or refused at the time of delivery.
      • We will refund the product price minus any applicable fees and charges.
      • Original shipping charges are non-refundable.
      • Items with Non-Returnable Marks and FREE GIFTS cannot be returned.
      • You are responsible for any return shipping charges.
      • Refunds will be applied to the same payment method used when the original purchase was made.

      The Following Cannot Be Returned

      • Products that are eligible for parts under manufacturer warranty
      • Products that have had their original manufacturer packaging opened
      • Products that have been out of their original manufacturers' packaging

      It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.

      If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.

      All return requests must be submitted in writing and sent to support@mobilityparadise.com

      *Exclusions

      Mobility Paradise works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under the "Returns" tab on the product page and below:

      Mobility Paradise Returns Policy By Brands

      1. Emojo Electric Bicycle Return Policy allows you to return your electric bicycle within 7 days from the date of delivery for a refund or exchange. Please consult the warranty terms for deeper information on when a return is applicable.
      2. Please request a Return and Exchange Authorization. (contact EMOJO Support for a REA form at support@mobilityparadise.com  ). Once the Return and Exchange Authorization is issued, we will email you an RAM number and return instructions. You must have the RAM number when shipping back returned electric bike.
      3. Ship-back charge:

             a. If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the ship back expenses if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer.

             b. If the return is accepted, Emojo will issue a pre paid shipping slip and schedule a pick up date, the shipping fees result of the return will be deducted from your total refund. 

      4. The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . Any shipping damage during the ship-back may incur in a deduction from the total refund. 
      5. Returned units are subject to a 20% inspection and restocking fee from the original purchase price.
      6. Refund will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit.

      RETURN PROCEDURE

      • All return requests must be submitted in writing and sent to support@mobilityparadise.com
      • If your return is approved you will receive an email from us with return instructions.
      • Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
      • We recommend taking a picture of the package and/or the item before shipping.
      • Ship the package.  We will either provide you with a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
      • Please provide us with the tracking number.
      • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
      • If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.

        QUESTIONS? EMAIL US: SUPPORT@MOBILITYPARADISE.COM

        CANCELLATIONS

        All cancelled orders are subject to a 5% cancellation fee. This fee covers our costs from our credit card processing company and our administrative costs of handling your cancellation. Whenever we refund an order, we are not refunded our merchant card processing fees and it takes our team time to deal with your cancellation, which costs us money.

        Please be careful before you place your order that you fully understand that the product is right for you, and that if there is any lead time associated with the product, as there is with built-to-order products for instance, that you are aware and ok with it. 

        If your order has not been shipped yet, this is the only fee you will incur.

        If your order has been shipped, the standard return procedure applies and more fees will apply like shipping costs and return shipping costs, and restocking fees if any. We do not charge restocking fees, we only pass them on from our supplier.

        Refunds will only be issued to the original credit card or your financing account that you used when placing your order. We do not issue checks or cash refunds.

        The only time we will waive this fee is if you request your order to be cancelled due to out of stock or extended lead time. However, if you choose to change your order to another product that's in stock, we may reward you with either an additional discount of our choosing or an additional free gift. 

        PRE-ORDERS

        We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our supplier's warehouse. 

        If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.

        If you can't or don't want to wait, you can choose an alternative product. At that point, we will either charge or refund you the difference, update your order, and ship out the alternative product.

        If you don't want an alternative product, you can cancel your order without any cancellation fee.

        If you choose to accept the ETA and wait for your product, your order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.

        If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.

        If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.

        Thanks for your understanding.

        QUESTIONS? EMAIL SUPPORT@MOBILITYPARADISE.COM

        DAMAGED MERCHANDISE

        In the event of damage to your product in shipping, please contact support@mobilityparadise.com to arrange for replacement and pick-up of the damaged Electric Bike Paradise. Please refer to our Shipping Policy for more details.

        EMAIL: SUPPORT@MOBILITYPARADISE.COM

        DEFECTIVE MERCHANDISE

        Most of our products come with at least a 1-year manufacturer's warranty. The warranty information can be found under the "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.

        EMAIL SUPPORT@MOBILITYPARADISE.COM

        PLEASE READ!

        It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.

        In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.

        If we received the item damaged you may file a claim with your shipping company.

        If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.

        Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.

        Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days, or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.

        We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card. 

        We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.

        To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.

        Our 100% Price Guarantee has some limitations:

        • You must purchase the item from our website before requesting your Price Match Guarantee
        • Promotions such as rebates and "buy one, get one free" offers are not eligible
        • The item must be in stock on the competitor's website
        • The competitor must be an online store, they may not have a retail location
        • The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
        • The competitor must be an Authorized Retailer of the product in question
        • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax 
        If you want to check if we can price match a product before you place your order, please contact us. 

        The Following Brands Are Excluded:

        Welcome to Mobility Paradise

        We are passionate about helping people find the best product for their mobility needs whether it be a Mobility Scooter, Electric Scooter, Electric Wheelchair, Patient Care Product, Wheelchair, Oxygen Concentrator, Lift Chair, Sauna, Steam Shower, Massage Table, Exercise Equipment, Electric Bike, Massage Chair, or a Bathtub

        We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the mobility industry. Our customers mostly include the middle-aged, elderly, disabled, and obese looking to improve their mobility so they can maintain a normal and happy lifestyle of getting around the house and getting out of the house on a regular basis. 

        What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our  Mobility Scooters and Electric Wheelchairs inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.

        Our Commitment To You

        • World-class customer service.
        • FREE shipping to the lower 48 USA on every order.
        • Most Mobility Scooters, Electric Wheelchairs, and Lift Chairs come 95% assembled with very little assembly required. *Some exclusions apply. Please see product page for details.
        • We guarantee that our prices are the lowest online.
        • We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!  

        Our Mission: "To Help You Get Mobile and Stay Happy"

        At Mobility Paradise, our mission is to help you get mobile and stay happy. Our products have allowed the elderly, obese, disabled, and every-day people to get around the home and out of the house on a regular basis so they can be healthy and stay happy. We want to help you stay active and live a normal healthy and happy lifestyle of getting around the home and getting out of the house. 

        We believe our mobility products are revolutionizing the way middle-aged, elderly, and disabled are living a normal and happy lifestyle. With the increasing popularity of our mobility products, everybody's specific needs can be met. 

        We provide the following value-added benefits with every order:

        • 100% Secure Shopping
        • We Value Your Privacy
        • Trusted Brand Names
        • Authorized Online Dealer
        • Best Return Policy
        • Free Shipping Every day
        • Low Price Guarantee
        • Satisfaction Guarantee
        • Courteous Sales Experts

        Worried About Price?

        • We are an authorized dealer for our suppliers and we ship directly from their warehouse.
        • With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
        • We offer fast free shipping zero taxes anywhere except for Indiana, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.

        We understand buying a Mobility ScooterElectric ScooterElectric WheelchairPatient Care ProductWheelchairOxygen ConcentratorLift ChairSaunaSteam ShowerMassage TableExercise EquipmentElectric BikeMassage Chairor a Bathtub is a significant investment so we want to make the buying process as easy as possible for you.

        Go ahead and place your order today and if you have any questions give us a call at (800) 674-3815 or email us at support@mobilityparadise.com.

        How We Give Back To The Community

        We love to give back to our community. From assisting elderly choose their perfect mobility products to helping less fortunate communities, we've done it all. Our love for mobility products extends far beyond our local community. We want to help the world. We've partnered with Alternatives in Motion and American Outreach Foundation to help people live a better life with the help of mobility products. It's amazing what a difference a mobility product can make to a person's life. Watch these video to learn more about what the Alternatives in Motion and American Outreach Foundation does for the communities.

        We donate a portion of our profits to Alternatives in Motion and American Outreach Foundation. All proceeds go to help the people with disabilities get a Mobility Scooter or Electric Wheelchair of their own, to help promote a healthier and easier happy life for our brothers and sisters with mobility difficulties.

        Meet The Founder

        The owner, Trevor, is from Seattle, Washington. In 2013, Trevor's aging grandma fell and broke her hip which forced her to use wheelchairs to get around for the remainder of her life. Trevor's family was forced to put her into an elderly care home and Trevor visited her daily to take her for walks around the neighborhood. 

        Trevor was already selling electric bikes online through his website Electric Bike Paradise but up until this point, Trevor didn't know much about mobility products. Trevor did some research in the elderly care products industry only to find that there weren't very many websites providing a full selection of quality products and educational materials, so he started a new website called Mobility Paradise, the one you're on right now, to provide Mobility Scooters, Electric Scooters, Electric Wheelchairs, Patient Care Producrs, Wheelchairs, Oxygen Concentrators, Lift Chairs, Saunas, Steam Showers, Massage Tables, Exercise Equipment, Electric Bikes, Massage Chairs, and Bathtubs to customers all over the USA and Canada, not to mention all the information you need to make an informed buying decision like buying guides and how-to guides.

        Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.

         

        Our Customer Support Team

        Our team operates out of an office space in Indiana and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier's warehouses which are located throughout the continental USA. 

         

        Our Warehouses

        Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages. 

         

        How To Contact Us

        You can call our customer support and sales team Monday-Sunday 8am-8pm EST at (800) 674-3815.

        You can chat live with our customer support and sales team all day every day, just look for the button in the lower-right corner that says "Chat with us."

        You can email our customer support team and sales team: support@mobilityparadise.com and we will reply within 1-2 hours during regular business hours Monday-Sunday 8am-8pm EST.

        You can write to us: 

        MOBILITY PARADISE LLC
        9783 E 116th St, Ste. 1047
        Fishers, IN 46037-2822 United States

        We hope you enjoy your new mobility scooter, electric wheelchair, wheelchair, or patient care product as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us. 

         

        If you want to learn more about Mobility ScootersElectric ScootersElectric WheelchairsPatient Care ProducrsWheelchairsOxygen ConcentratorsLift ChairsSaunasSteam ShowersMassage TablesExercise EquipmentElectric BikesMassage Chairsand Bathtubs, or why you should get one, what they are, how they work, and when the best time to get one is, check out our Buying Guides.

        Subscribe to our YouTube channel

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        If you have any issues with your product, please call us at (800) 674-3815 or email us at support@mobilityparadise.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains. 

        Mobility Paradise Warranty Policy By Brands

        Returns are only allowed within 7 natural days of receiving the purchased vehicle and only if the manufacturer fails to solve any mechanical or technical problem related to manufacturing defect or severe shipping damages.
        If the return claim is valid the customer will receive a refund for the amount of the purchase price minus a repacking and restocking fee of 20%.

        For a claim related to shipping damages you must present pictures of the damaged product at the time of the delivery. Please request a Return and Exchange and Authorization. (Contact customer support for a REA form).
        Once the return and exchange authorization is issued we will email you a RAM number and return instructions. You must have the REA number when shipping back the returned unit.

        To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as information from the retailer where you purchased the vehicle from.

        The warranty is limited to the terms listed below:

        • Frame, Suspension, Motor: 1 year for parts. 3 months for labor.
        • Controller, Charger: 1 year for parts.
        • Battery: Warranty on the battery starts the date of purchase of the vehicle as new. The battery is sealed and cannot be opened or fixed. The battery should not have a percentage of nominal charge retention of 60% or less. Misuse of the battery, negligence or attempt to open or repair it will void the warranty.
        • General: The bicycle is backed up by a 1-year main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty.
        • Consumables: Components subject to wear are not covered by the warranty: Tires, inner tubes, brake lines, brake pads, basket, wheel lining tape, light bulbs, LEDS, fuses, etc.

        If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse.
        Always follow care and preventive maintenance procedures.
        Always keep receipts from any services performed to the vehicle by an authorized distributor or service center.

        The warranty will be voided by any of the following circumstances:
        1. Failure to follow all directions or recommendations listed in the user manual.
        2. Cycling collision, accident or vehicle damage caused by careless parking 
        3. Acts in violation of laws 
        4. Never registered your ebike
        5. DIY repairs on electronics
        6. Abusive use the bicycle in off-road terrain, mud, snow, water, sand, gravel and water
        7. If the bicycle is used as rental unit 
        8. Damages caused by natural disasters such as earthquakes, lightning, fire, flooding and other hazards .
        9. Rust and/or paint fading caused to heavy exposure to rain, hail, snow or direct sunlight for prolonged periods of time.
        10. Overloading beyond recommended capacity .
        11. Damages caused by nails, needles, broken glass , debris , sharp rocks or other foreign objects .
        12. If the bicycle is used but not limited to stunts, jumping from ramps, stairs or elevated ramps.
        13. If vehicle is used in competitions or racing.
        14. If vehicle has been modified for any purposes on the motor, electrical system, suspension frame, and battery.
        15. Use of other components not approved by the manufacturer.
        16. Damages resulted from improper care and handling.

        Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer.

         

        Questions & Answers

        Ask a Question
        • Have 30 degree hills here. Will trike handle it

          Hi! Yes, it has  7-speed transmission to tackle any hill. -KA

        Customer Reviews

        Based on 6 reviews
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        R
        Rick A.
        Fun on a e-trike

        Thank God for all the people how made these e-trikes. This is a big help for life after things happen that changes everything. It adds a big FUN back in doing things. This is a very well-built piece of machinery. Thanks to Mobility Paradise and Trevor. It's everything they say and more.

        M
        Marshall S.
        It is just what we were looking for.

        It is what we have been looking for. Thank you so much Mobility Paradise for this wonderful recommendation!

        T
        Timothy P.
        Big e-trike!

        Massive trike! A little too large for a handicapped person but very nice! Highly recommended!

        W
        William G.
        New bike

        It’s a good bike. I recommend it. Better than average customer service. Excellent follow-up.

        E
        Edith W.
        Best gift ever!

        The Emojo Caddy is fun to ride! This is the best gift I ever received my entire life!

        G
        George S.
        'd definitely recommend MobilityParadise.com and this trike!

        Awesome Tricycle! Technical build for 1st timers. Make sure all bolts are tight, and holes are clear. Chain adjustment was an issue but resolved. I'd definitely recommend MobilityParadise.com and this trike and buy it again.

        Emojo Caddy 48V/15Ah 500W Fat Tire Electric Trike

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