BEST Full Suspension 36V/10.4 AH 350W Electric Mountain Bike, Lightweight Lithium Battery, 30-Mile Range

Enjoy Adventures on the Trail with this Awesome Electric Bike!

Have a great time off-roading and riding uphill trails with the BEST  Full Suspension Ebike, featuring MTB frame and a full suspension setup that you can ride on rough terrain. Enjoy a fantastic performance on the pavement and downhill. The bike is perfect for adventurers who want a well-designed ride in the countryside, but can be used everyday. The BEST Full Suspension Electric Bikes are great for for the average commuter, so it is a recommended electric bike for nature lovers, outdoor enthusiasts, working moms, dads, students, office workers, and city dwellers.

A Sporty Electric Mountain Bike!

Reach distant nature spots and ride down trails with the BEST Full Suspension Electric Bike, and also use it to cut your commute and go to work or school! Use it to get to places and do errands or for leisure. The mountain bike frame is easy for most riders and can handle adverse terrrain. It is a well-balanced design with excellent off-roading capability. The BEST Full Suspension is one of the best electric bikes for sale today.

Like in most electric mountain bikes, it sports a suspension fork and a rear shock absorber that softens the ride and give it trail riding capability. In addition, it has a set of 3.5-inch wide mountain bike tires so you can ride it on rugged roads and in the countryside. The bike comes in a beautiful black, red, and white finish. Always observe safety rules when riding this bike since it does attain road speeds and does so fast. The rider should wear a helmet, ride within speed limits, and follow local road regulations.

Go Uphill and Speed on the Pavement!

You will be amazed by its sporty performance. The BEST Full Suspension E MTB come with a powerful 350-watt rear hub motor that lets you attain good speeds on the road and more pedaling power! The bike can easily climb steep slopes and rocky paths. No route is too ‘hilly’, and you can conquer most technical terrain that come your way. The hub motor design has the advantages of being mechanically simpler, providing torque directly to the wheels, and protecting the motor from the elements. It has a big lithium battery pack, so you can undertake uphill routes without losing power.

Save the Environment

Electric mountain bikes are less polluting than cars and motorcycles. Because it is electric, it is quiet and has no emissions. The carbon footprint of production and daily use of electric bicycles are far lower than those with combustion engines. If you want to do your part to save the environment and ensure the welfare of future generations, do it now by switching to two wheels. Widespread use of electric bikes means lesser dependence on fossil fuels that can help avert global warming and reduce toxic fumes in the air we breathe.  

Cut Your Commute!

Because it is an electric bike, you can safely use it on the streets and city roads and keep up with the traffic. It is a perfect choice for users who want an electric ride that has decent battery capacity. It is an ideal bike for round trips or reaching spots in the city. Have your daily dose of exercise while avoiding city traffic to get to your destination quickly. Purchase BEST Full Suspension Electric Mountain Bikes here at Mobility Paradise!

  • Go to mountainous trails and roam the rugged countryside with the BEST Full Suspension Electric Bike. It is perfect for adults and anyone who wants a capable electric bike for riding on the road and rough terrain. Expect the bike to have a sporty performance designed for sandy and loose surfaces. This bike can be used comfortably by urban dwellers, office workers, students, and working folks.
  • The BEST Full Suspension Electric Bike comes with a 36-volt, 350-watt motor in the rear wheel and a set of 3.5-inch wide tires. This bike has more power and can ride over rugged terrain and make uphill riding much easier, even on steep grades with loose surfaces. It can attain good speeds on the pavement. Use it to drive quickly to work or school.
  • This bike features a front fork suspension and a four-point rear suspension with a shock absorber, which is uncommon in most electric bikes. The BEST bike is designed for riding on rough terrain. It also comes with high-performance disc brakes for excellent control. You can use this bike on dirt paths and rocky trails to get to your destination faster. 
  • The BEST Full Suspension electric mountain bikes have an incredible range of up to 30 miles (48.2 kilometers) on pedal assist, so it has an adequate range to last for a day or two. Just charge and use the bike for your commute, and return without worrying about the battery. It is the perfect daily ride to work or school, and you can use it for errands and for leisure. This model has a 36-volt lithium-ion 10.4 ah battery pack that ensures a long lasting battery life.
  • The BEST Full Suspension Electric Bike features a thumb throttle and pedal assist. The thumb throttle is straightforward and allows you to zoom on the road. The pedal assist gives you an easier time pedaling and reaching cruising speeds.
  • Enjoy the exceptional off-road performance. The BEST Full Suspension E-Bikes come with large 27.5-inch wheel size rims for easy riding over rocky paths and twisting trails. There is also the sporty Shimano Acera derailleur for extra torque when riding uphill.
  • The BEST Full Suspension Mountain Bike is a gorgeous bike featuring a sleek frame with the battery hidden inside. It comes with high-quality individual components, plus beautiful spoked rims and large disc brakes. The rugged bike's frame is designed for daily mobility and can be easily driven by anyone. It is perfect for reaching places and going to work, school, or doing errands, making the BEST Full Suspension Electric Bike the perfect bike for adventures and mobility.

A Perfect Electric Mountain Bike to Get To Your Destination and Experience Adventure!

Do you need a reliable electric bike for getting to work or school? If you want a rugged, no-fuss bike for daily commuting and nature adventures, try one of our BEST Full Suspension E MTB. This bike features a classic mountain bike geometry so it can travel on rough, unforgiving terrain. It comes with a high-power electric motor that helps make pedaling easier and more commuter-friendly. The bike comes with a suspension fork and a four-point shock absorber suspension on the rear, for comfort and control when off-roading. 

Enjoy a Quick Commute

This bike can be fast when needed. The BEST Full Suspension Electric Mountain Bike comes with a 350-watt hub motor, making the pedaling light and allowing you to reach fast speeds on the road. The bike also comes with a Shimano derailleur that gives you the power to ride uphill paths. There are premium disc brakes and puncture-resistant tires for excellent control. 

The bike can travel up to 30 miles, so it can bring you to your destination and back. You will love to travel on this bike. Make sure to charge it before use. Before riding the bike for the first time, adjust the brakes and inspect the tires. Check every component of the bike before using it. 

Loaded with Modern Tech

The BEST Full Suspension Mountain Bike is powered by a 36-volt lithium-ion battery pack. The battery is hidden inside the frame, and you can remove it from the bike and bring it inside to charge. The bike charges to full in just four hours, so you can charge for an hour or two to extend the range. You will love to ride it every day, and it is perfect for the daily commute and going to the market, shops, parks, and distant spots.

Don’t Go for Surplus or Cheap Electric Bikes.

Many cheap e bikes are neither reliable nor safe, so buying one is often hit or miss. They are not designed for sustained use because of poor craftsmanship or poorly-done electronics. Some cheap electric bikes lack even the most basic electrical safety features, putting the user at risk of electric shocks. Also, a lot of surplus models cannot climb hills or provide enough level of pedal assist. They are equipped with cheap batteries and cannot go far. 

If something goes wrong, there is no way to have them serviced. You cannot depend on them. Lastly, most are not comfortable to use. Choose safety and real performance. Only choose electric bike brands that have years of presence in the market and have certifications. 

Why Choose BEST Bikes? Because We Make Electric Bikes that Fit Your Lifestyle!

Electric bikes are the future and the best means of transport for commuters and leisure seekers. Many places that have adopted widespread use of electric bikes experience better mobility, and riders who ride them get the same physical activity levels. We founded BEST E-Bike in 2016, and we help customers shop for bikes without the confusing technical jargon and give them a selection of well-designed electric bikes that meet their needs. Our bikes have premium components and are made to the highest electrical and quality standards, plus they arrive already 99% assembled!

Shopping for electric bikes can leave you confused and frustrated. Search our selection and see the best bike you can get for your money. Just think of the great changes you will have by switching to electric bikes. You will still get to your destination and get around traffic, especially in the city. Furthermore, you do not have to spend on gas, parking fees, and car maintenance, so you will save money. Get the best deals plus tons of freebies when you purchase the BEST Full Suspension E MTB here at Mobility Paradise!

Specifications

  • Motor: 36v/350w Xofo Rear Motor
  • Frame: Eunorau Aluminum Alloy
  • Battery Range: 30 Miles
  • Battery Charging Time: 4 Hours
  • Battery Type: Lithium-ion
  • Battery Capacity: 36v10.4ah Battery
  • Throttle: Thumb Throttle
  • Display: Fr-sd-002 Display
  • Headlight: Front Led Headlight
  • Taillight: Yes
  • Rear Rack: No
  • Fender: No
  • Rims: 27.5 Inch Black Alloy
  • Spokes: Stainless Steel
  • Tires: Kenda 27.5x 3.0 Tires
  • Gear Shifting: Shimano Acrea 7-speed Freewheel
  • Shifter: Shimano Acrea 7 Speed
  • Sprocket: 36t Chain-wheel Crank
  • Brakes: Trktro Hydraulic Disc Brakes Hd-m290
  • Handlebar: Comfort Mtb Version,680mm Long
  • Saddle: Comfort Saddle
  • Pedals: High Quality Folding Nylon Pedals

Order a BEST Full Suspension 36V/10.4Ah 350W Electric Mountain Bike today from MobilityParadise.com. Free shipping + free gifts on all of our BEST Electric Mountain Bikes. Buy today and get a discount, free shipping, and a free gift!  


Mobility Paradise is your number one source for Mobility Scooters, Electric Scooters, Electric Wheelchairs, Patient Care Products, Wheelchairs, Oxygen Concentrators, and Lift Chairs. With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying from us. To learn more about our product selection, read our Blog. Call us to order at (800) 674-3815 Monday-Sunday 8am-8pm EST. 

DISCLAIMER: This motor-powered bicycle or scooter may have a motor-assisted speed of 25 km/h or 15.5 mph, and if so, is NOT to be used for transport of people on public access ways without first being registered with the state according to state laws and the operator being legally licensed to drive on public access ways. We do not assume any liability for any usage of this product, especially outside the legal boundaries of your local state laws. If you are looking for information on whether this product is legal to use on public access ways in your local area, please consult an attorney.

COVID-19 Shipping Delays Notice: Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands may take up to 7-14 days or more. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 674-3815 or email us at support@mobilityparadise.com with any questions you may have.

Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands can take up to 7-14 days. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 674-3815 or email us at support@mobilityparadise.com with any questions you may have.

Mobility Paradise Shipping time Delivery Info Policy By Brands

Orders will be shipped 1–7 business days.

Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

Order Confirmation:

  • You will receive an order confirmation email as soon as you place your order.  This means that we have authorized your credit card for the purchase and are preparing your order for shipment.  
  • As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.  
  • If your item is on backorder or unavailable, we will reach out to you via email.
  • If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

Order Shipment:

  • If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will ship within 1-2 business days from the date of your order.  
  • We will send you the tracking information within 24 hours to the email address you provided when checking out.  
  • We ship via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Mostly, all orders will ship in the next business day and delivery time varies between 3-10 business days if product is in stock (Due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders).
  • Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
  • Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost. 
  • We do not offer Cash On Delivery.  
  • A phone number is required by the freight company so a delivery appointment can be made.  
  • Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.   
  • A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
  • Note to international customers: You are responsible for any and all duties or taxes that may apply. (see details below)
  • Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
  • As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
  • To avoid a delay in receiving your order from customs, consider the following:
  • Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
  • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
  • We do not refund original shipping charges for goods that are refused for delivery at customs.
  • We will deduct all additional fees resulting from refused international shipments from your refund.
  • If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
  • If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
  • We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
  • If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@mobilityparadise.com.

    Damages:

    • Please inspect the packaging of your items when they arrive.
    • If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.  
    • If your item(s) do arrive damaged, please send photos to support@mobilityparadise.com and we will process an insurance claim on your behalf.

    Please note: Cosmetic damages such as scratches and dings sometimes happen due to shipment handling and are not grounds for returning the entire product. We may be able to send out replacement parts or touch up paint. You can email us at support@mobilityparadise.com or call us and we can suggest ways to help you resolve the issue.

      Cancellations & Refunds:

      • All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
      • If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. 
      • If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

      Backorders:

      • From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
      • The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
      • If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether. 
      • Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. 

      This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. 

      Important Freight LTL Shipment

      1. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
      2. You need to be at the delivery address during the delivery window to receive and sign for the item. 
      3. The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame. 
      4. Please make sure the phone number you entered at checkout is a good number to contact you at.
      5. Don't screen your calls until your item has been delivered. 
      6. The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door. 
      7. Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.

      How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):

      • Carton damage requires visual inspection of contents of the unit. 
      • Mobility Paradise recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Mobility Paradise immediately. 
      • IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage. 
      • Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier

      Carton packaging has excessive damage with the exposed product:

      • Refuse shipment
      • Sign carrier paperwork: “Carton damaged and refused”
      • Notify Mobility Paradise immediately.

      If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@mobilityparadise.com.

      MobilityParadise.com is committed to providing the best customer service in the mobility industry. Our goal is to make your shopping experience as easygoing as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times. 

      Mobility Paradise 30-Day Satisfaction Guarantee Return Policy

      Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.

      • You must notify us of your intent to return within 30 days of the delivery date.
      • Our return policy applies to cancellations made after an item has been physically shipped or refused at the time of delivery.
      • We will refund the product price minus any applicable fees and charges.
      • Original shipping charges are non-refundable.
      • Items with Non-Returnable Marks and FREE GIFTS cannot be returned.
      • You are responsible for any return shipping charges.
      • Refunds will be applied to the same payment method used when the original purchase was made.

      The Following Cannot Be Returned

      • Products that are eligible for parts under manufacturer warranty
      • Products that have had their original manufacturer packaging opened
      • Products that have been out of their original manufacturers' packaging

      It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.

      If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.

      All return requests must be submitted in writing and sent to support@mobilityparadise.com

      *Exclusions

      Mobility Paradise works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under the "Returns" tab on the product page and below:

      Mobility Paradise Returns Policy By Brands

      BestEbicycle will honor 30 days if you choose to return merchandise Customer is responsible for returning merchandise at their own expense. Refunds will be for 100% of the entire purchase price including the original shipping costs. Merchandise must be received in 100% new, re-sellable condition. Merchandise is not eligible for refund if it has been ridden, worn, used, abused or damaged in any way. Merchandise must arrive complete (including warranty cards, manuals, accessories, promotional items, etc.) and in the original packaging.


      Preparing your product for Authorized R.M.A. return shipment:


      1. Re-pack the merchandise securely in its original packaging, include the original contents of the box; warranty cards, manuals, accessories, promotional items, etc.
      2. Include a copy of your invoice.
      3. Include a copy of the RMA notice you have received from us via our support
      department help desk.
      4. Clearly print your RMA# on the return shipping label (on the outside of the box).For your protection we recommend all returns be sent via UPS, Federal Express, DHL or other courier that issues a tracking number. We recommend that the shipment is insured. The customer is responsible for damage or loss during return shipping.

      Freight collect and COD packages will not be accepted.

      Contact Support at support@mobilityparadise.com to obtain an RMA number.

      Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Once merchandise has been received and processed, credit will be applied to the account through which payment was originally made.

      If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

      Refunds will only be issued to the original credit card that you use when placing your order

      RETURN PROCEDURE

      • All return requests must be submitted in writing and sent to support@mobilityparadise.com
      • If your return is approved you will receive an email from us with return instructions.
      • Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
      • We recommend taking a picture of the package and/or the item before shipping.
      • Ship the package.  We will either provide you with a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
      • Please provide us with the tracking number.
      • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
      • If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.

        QUESTIONS? EMAIL US: SUPPORT@MOBILITYPARADISE.COM

        CANCELLATIONS

        All cancelled orders are subject to a 5% cancellation fee. This fee covers our costs from our credit card processing company and our administrative costs of handling your cancellation. Whenever we refund an order, we are not refunded our merchant card processing fees and it takes our team time to deal with your cancellation, which costs us money.

        Please be careful before you place your order that you fully understand that the product is right for you, and that if there is any lead time associated with the product, as there is with built-to-order products for instance, that you are aware and ok with it. 

        If your order has not been shipped yet, this is the only fee you will incur.

        If your order has been shipped, the standard return procedure applies and more fees will apply like shipping costs and return shipping costs, and restocking fees if any. We do not charge restocking fees, we only pass them on from our supplier.

        Refunds will only be issued to the original credit card or your financing account that you used when placing your order. We do not issue checks or cash refunds.

        The only time we will waive this fee is if you request your order to be cancelled due to out of stock or extended lead time. However, if you choose to change your order to another product that's in stock, we may reward you with either an additional discount of our choosing or an additional free gift. 

        PRE-ORDERS

        We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our supplier's warehouse. 

        If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.

        If you can't or don't want to wait, you can choose an alternative product. At that point, we will either charge or refund you the difference, update your order, and ship out the alternative product.

        If you don't want an alternative product, you can cancel your order without any cancellation fee.

        If you choose to accept the ETA and wait for your product, your order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.

        If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.

        If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.

        Thanks for your understanding.

        QUESTIONS? EMAIL SUPPORT@MOBILITYPARADISE.COM

        DAMAGED MERCHANDISE

        In the event of damage to your product in shipping, please contact support@mobilityparadise.com to arrange for replacement and pick-up of the damaged Electric Bike Paradise. Please refer to our Shipping Policy for more details.

        EMAIL: SUPPORT@MOBILITYPARADISE.COM

        DEFECTIVE MERCHANDISE

        Most of our products come with at least a 1-year manufacturer's warranty. The warranty information can be found under the "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.

        EMAIL SUPPORT@MOBILITYPARADISE.COM

        PLEASE READ!

        It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.

        In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.

        If we received the item damaged you may file a claim with your shipping company.

        If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.

        Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.

        Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days, or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.

        We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card. 

        We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.

        To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.

        Our 100% Price Guarantee has some limitations:

        • You must purchase the item from our website before requesting your Price Match Guarantee
        • Promotions such as rebates and "buy one, get one free" offers are not eligible
        • The item must be in stock on the competitor's website
        • The competitor must be an online store, they may not have a retail location
        • The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
        • The competitor must be an Authorized Retailer of the product in question
        • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax 
        If you want to check if we can price match a product before you place your order, please contact us. 

        The Following Brands Are Excluded:

        Welcome to Mobility Paradise

        We are passionate about helping people find the best product for their mobility needs whether it be a Mobility Scooter, Electric Scooter, Electric Wheelchair, Patient Care Product, Wheelchair, Oxygen Concentrator, Lift Chair, Sauna, Steam Shower, Massage Table, Exercise Equipment, Electric Bike, Massage Chair, or a Bathtub

        We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the mobility industry. Our customers mostly include the middle-aged, elderly, disabled, and obese looking to improve their mobility so they can maintain a normal and happy lifestyle of getting around the house and getting out of the house on a regular basis. 

        What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our  Mobility Scooters and Electric Wheelchairs inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.

        Our Commitment To You

        • World-class customer service.
        • FREE shipping to the lower 48 USA on every order.
        • Most Mobility Scooters, Electric Wheelchairs, and Lift Chairs come 95% assembled with very little assembly required. *Some exclusions apply. Please see product page for details.
        • We guarantee that our prices are the lowest online.
        • We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!  

        Our Mission: "To Help You Get Mobile and Stay Happy"

        At Mobility Paradise, our mission is to help you get mobile and stay happy. Our products have allowed the elderly, obese, disabled, and every-day people to get around the home and out of the house on a regular basis so they can be healthy and stay happy. We want to help you stay active and live a normal healthy and happy lifestyle of getting around the home and getting out of the house. 

        We believe our mobility products are revolutionizing the way middle-aged, elderly, and disabled are living a normal and happy lifestyle. With the increasing popularity of our mobility products, everybody's specific needs can be met. 

        We provide the following value-added benefits with every order:

        • 100% Secure Shopping
        • We Value Your Privacy
        • Trusted Brand Names
        • Authorized Online Dealer
        • Best Return Policy
        • Free Shipping Every day
        • Low Price Guarantee
        • Satisfaction Guarantee
        • Courteous Sales Experts

        Worried About Price?

        • We are an authorized dealer for our suppliers and we ship directly from their warehouse.
        • With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
        • We offer fast free shipping zero taxes anywhere except for Indiana, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.

        We understand buying a Mobility ScooterElectric ScooterElectric WheelchairPatient Care ProductWheelchairOxygen ConcentratorLift ChairSaunaSteam ShowerMassage TableExercise EquipmentElectric BikeMassage Chairor a Bathtub is a significant investment so we want to make the buying process as easy as possible for you.

        Go ahead and place your order today and if you have any questions give us a call at (800) 674-3815 or email us at support@mobilityparadise.com.

        How We Give Back To The Community

        We love to give back to our community. From assisting elderly choose their perfect mobility products to helping less fortunate communities, we've done it all. Our love for mobility products extends far beyond our local community. We want to help the world. We've partnered with Alternatives in Motion and American Outreach Foundation to help people live a better life with the help of mobility products. It's amazing what a difference a mobility product can make to a person's life. Watch these video to learn more about what the Alternatives in Motion and American Outreach Foundation does for the communities.

        We donate a portion of our profits to Alternatives in Motion and American Outreach Foundation. All proceeds go to help the people with disabilities get a Mobility Scooter or Electric Wheelchair of their own, to help promote a healthier and easier happy life for our brothers and sisters with mobility difficulties.

        Meet The Founder

        The owner, Trevor, is from Seattle, Washington. In 2013, Trevor's aging grandma fell and broke her hip which forced her to use wheelchairs to get around for the remainder of her life. Trevor's family was forced to put her into an elderly care home and Trevor visited her daily to take her for walks around the neighborhood. 

        Trevor was already selling electric bikes online through his website Electric Bike Paradise but up until this point, Trevor didn't know much about mobility products. Trevor did some research in the elderly care products industry only to find that there weren't very many websites providing a full selection of quality products and educational materials, so he started a new website called Mobility Paradise, the one you're on right now, to provide Mobility Scooters, Electric Scooters, Electric Wheelchairs, Patient Care Producrs, Wheelchairs, Oxygen Concentrators, Lift Chairs, Saunas, Steam Showers, Massage Tables, Exercise Equipment, Electric Bikes, Massage Chairs, and Bathtubs to customers all over the USA and Canada, not to mention all the information you need to make an informed buying decision like buying guides and how-to guides.

        Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.

         

        Our Customer Support Team

        Our team operates out of an office space in Indiana and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier's warehouses which are located throughout the continental USA. 

         

        Our Warehouses

        Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages. 

         

        How To Contact Us

        You can call our customer support and sales team Monday-Sunday 8am-8pm EST at (800) 674-3815.

        You can chat live with our customer support and sales team all day every day, just look for the button in the lower-right corner that says "Chat with us."

        You can email our customer support team and sales team: support@mobilityparadise.com and we will reply within 1-2 hours during regular business hours Monday-Sunday 8am-8pm EST.

        You can write to us: 

        MOBILITY PARADISE LLC
        9783 E 116th St, Ste. 1047
        Fishers, IN 46037-2822 United States

        We hope you enjoy your new mobility scooter, electric wheelchair, wheelchair, or patient care product as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us. 

         

        If you want to learn more about Mobility ScootersElectric ScootersElectric WheelchairsPatient Care ProducrsWheelchairsOxygen ConcentratorsLift ChairsSaunasSteam ShowersMassage TablesExercise EquipmentElectric BikesMassage Chairsand Bathtubs, or why you should get one, what they are, how they work, and when the best time to get one is, check out our Buying Guides.

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        If you have any issues with your product, please call us at (800) 674-3815 or email us at support@mobilityparadise.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains. 

        Mobility Paradise Warranty Policy By Brands

        Warranty Policy

        Our warranty includes 12 months on motor & battery, 12 months for controller and charger.This warranty is void in its entirety by any modification of the frame, fork, or components. This warranty is expressly limited to the repair or replacement of a defective item, and said repair or replacement is the sole remedy of the warranty.

        This warranty extends from the date of purchase, is offered only to the original retail purchaser, and is not transferable. This warranty applies only to Best E Bicycles purchased through an authorized dealer or distributor.

        THIS WARRANTY DOES NOT COVER:

        Normal wear and tear
        Improper assembly
        Improper follow-up maintenance
        Installation of components, parts, or accessories not originally intended for or
        compatible with the bicycle as sold
        Damage or failure due to accident, misuse, abuse, or neglect
        Labor charges for part replacement or changeover
        Bikes used for commercial activities, including those in rental, demo, or security fleets.

        Damages

        Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to support@mobilityparadise.com, keep all original packaging and we will process an insurance claim on your behalf. UPS will not pay a claim if original packaging is discarded.


        Cancellations

        All orders cancelled after 24 hours are subject to a $20 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges.

         

        Questions & Answers

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        Customer Reviews

        Based on 5 reviews
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        M
        Mark K.
        Definitely worth the investment

        The bike is great so far. Great for those of us that are older and want to ride but that little bit of electric assist helps up seniors. It is definitely worthy of the investment.

        F
        Francisco J.
        Five Stars

        I am very happy the dimensions are perfect and it's powerful that I was surprised at how much boost I got when I first started riding, Quite comfortable and not complicated at all!

        C
        Cora R.
        Exactly what my husband needed!

        I bought this for my husband to go to and from work. It was in the 8217s station wagon; only a 15-minute walk but with lots of hills, the bike is fabulous. He loves it. Enough strength to make the hill a breeze while still using a little leg strength to keep him fit. He says it is great fun!!

        J
        Jessica W.
        Best bike ever

        Everything was perfect for me. Works very well and is easy to tow. I learn from my e-bike every time I ride, I find the throttle is good to reduce any "jerk" and every time I ride I find new ways to make my trip comfortable and safe. This company offers high-end safety and decent powered bike.

        R
        Robert L.
        Enjoying cycling again!

        Great electric bike, it does everything it would say and more. I am getting lots of compliments, fast and the pedal is great! Enjoying cycling again!

        BEST Full Suspension 36V/10.4Ah 350W Electric Mountain Bike

        Your Price:
        $1,639.00
        Questions? Call Us To Order Mon-Sun 8am-8pm EST
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        Customers rate us 5.0/5 based on 10810 reviews.
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