Aostirmotor S18 48V/15Ah 750W 750W All Terrain Fat Tire Electric Mountain Bike 160694

Enjoy Nature Adventures with This Electric Mountain Bike!

Have the freedom to go anywhere and have a reliable daily ride with the Aostirmotor S18 Electric Mountain Bike! This stylish full-size mountain bike features sporty fat tires and a powerful electric motor to help you navigate high-traffic city roads and trails with ease. The S18 comes with a big battery and a full suspension design, which are what you need to go through congested paths to school or work or distant trails. It is among the best electric mountain bikes for sale today. This electric bike is perfect for students, moms, and dads going to work, riders, and outdoor enthusiasts.

The Aostirmotor S18 Electric Bike is the ideal ride for those who tend to bike on harsh terrain. It comes with a powerful 750-watt brushless motor, which is bigger than the competition, so you can speed quickly and have the torque to cross rugged terrain. It has more power than many expensive electric bikes and is the perfect ride for city commuting or hitting the trails. The motor is installed inside the rear wheel hub, which has the advantages of being mechanically simpler, providing torque directly to the wheels, and protecting the motor from the elements.

The S18 features a modern-style bike frame designed for riding on loose and hard surfaces. This bike is suited for rolling on surfaces such as dirt and gravel and rides very well on hard surfaces. It is a perfect daily rider and a ride for daily commuting and adventures. Have the confidence to use it on the road and travel dirt trails, curbs, and pathways to cut your commute. The Aostirmotor S18 is available in beautiful black and green colors.

This bike is designed to roll over rough terrain with ease, featuring a front and rear suspension and a set of aluminum alloy wheels. Because it is an electric bike, you can take advantage of bike lanes and off-road trails to avoid city traffic. It is a perfect choice for users who want the convenience of bikes when commuting. Aside from being quick transport, this electric bicycle has zero emissions, making it a greener, ecologically-friendly alternative to cars.

The bike has a throttle and pedal assist, so you can choose to maintain speed with little effort or conserve the battery. It can travel up to 21 to 43 miles (35 to 70 kilometers) on a single charge, so it is a perfect daily driver that will not lose charge halfway in your commute. Avoid city traffic to get to your destination quickly. Purchase the Aostirmotor S18 Electric Bike here at Mobility Paradise!

  • The Aostirmotor S18 Electric Bike is perfect for adults and for anyone who wants a high-performance bike that they can use for adventures or for everyday use. It sports a beautiful mountain bike frame and a set of lightweight fat tires, so you get the best of both worlds. Have no problems riding it on the pavement or on the dirt. The S18 is ideal for nature lovers, outdoor adventurers, and everyday commuters that prefer comfortable riding.
  • This is a powerful bike for its size! The Aostirmotor S18 has a 48-volt, 750-watt brushless motor, giving the bike incredible power and a respectable speed of 28 miles per hour (45 km/h). Expect this bike to achieve fast speeds in traffic and off the road. The motor sits inside the rear wheel, sending torque directly to the ground for fast acceleration. It has a large motor for its size so that you will have no problems riding uphill or over bumps. 
  • This electric fat bike has a single-charge range of 21 miles when you use throttle exclusively or up to 43 miles with pedal assist. Have the confidence to travel long trips or round-trip routes to work or school. The Aostirmotor S18 has an 11.6 amp/hour Samsung lithium battery power pack that can be removed so you can charge it inside. The battery charges to full in four to six hours, so you can charge the bike for an hour or two to extend its range. 
  • The Aostirmotor S18 features a twist throttle and five-level pedal-assist hooked to a speed sensor for seamless action. Choose the pedal-assist to increase the range of the bike, or use the throttle to travel and speed up effortlessly on the road. The bike also has a seven-speed Shimano rear derailleur, so you can control and ride it like an ordinary bike.
  • It is a capable electric bike featuring a Zoom spring front fork suspension and a shock absorber on the rear. The equipped 4-inch fat tires offer premium grip and comfort whether you bike on the road or go over dirt. The bike comes with front and rear mechanical disc brakes that are reliable and enables you to stop on a dime. It features a high-quality bike frame crafted from rustproof 6061 aluminum. Aluminum is lightweight and does not suffer rust problems compared to steel-based frames. 
  • The Aostirmotor S18 is a stylish bike featuring a streamlined mountain bike frame and 26-inch aluminum-alloy rims for a sporty look. The exposed disc brakes and sleek tires give this bike a sleek look. It is a practical choice with durable components for total mobility. The Aostirmotor S18 Electric Bike is perfect for commuting and everyday mobility.

Seek Distant Places with this Electric Fat Bike!

Do you need a capable electric bike for the city commuting to work or school? Are you looking to have something usable on both off-road routes and urban environments? Many riders prefer the conveniences of foldable electric bikes, which are easy to store and ride to school or work. The Aostirmotor S18 is perfect for adults and teens who want to enjoy riding mountain bikes for commuting in the city and have a capable ride for off-road routes. The mountain bike frame is popular and easy to ride. Enjoy driving with the full suspension setup that absorbs the bumps and potholes of your daily route. 

The Aostirmotor S18 has a single-charge range of 21 to 43 miles depending on how you use the throttle and pedal assist, so it has more than enough to last the whole day. Feel the excitement once more, as this electric fat bike has a powerful 750-watt brushless motor and a seven-speed Shimano derailleur. It has a lot of power reserve for quick acceleration, which is needed to get through traffic. 

Perfect Dimensions

The Aostirmotor S18 Electric Bike is 73” inches in length, has a handlebar height of 44 inches, and weighs 88 lbs. (39.9 kilos), including the battery. The bike requires minimal assembly right out of the box. 

The S18 has a charger and requires just six hours to charge the battery fully. Make sure to charge the bike before use. Before riding the bike for the first time, adjust the brakes and inflate the tires to the recommended level. Check every component of the bike before using it. 

Equipped with Modern Electronics

Enjoy traveling on the Aostirmotor S18 Electric Mountain Bike. It is equipped with a twist throttle that is easy to use on the road. If you prefer to pedal, choose to use the pedal-assist for more comfortable pedaling. Control speed and torque with the seven-speed Shimano derailleur. See everything you need with the LCD Intelligent Display, displaying the battery level, running speed, assisting level, and trip distance.

The S18 is powered by a 48-volt lithium-ion battery pack that is removable so you can charge it inside your home or office. The bike charges fully in just six hours, so charging it for a few hours can extend the range. For additional comfort, the stem of this bike is adjustable and comes with a wide saddle. Enjoy all of these benefits in this nifty yet powerful bike. The bike has road essential accessories such as a front headlight, a rear rack, and a kickstand. You will love to ride it every day, and it is perfect for the daily commute and weekend adventures.

Don’t Go for Surplus or Cheap Electric Bikes

Many cheap electric bikes are not reliable nor safe, so buying one is often hit or miss. They are not designed for sustained use because of poor craftsmanship or poorly-done electronics. Some cheap fat tire bikes lack even the most basic electrical safety features, putting the user at risk of electric shocks. Also, a lot of surplus models cannot climb hills or provide enough level of pedal assist. They are equipped with cheap batteries and cannot go far. 

If something goes wrong, there is no way to have them serviced. You cannot depend on them. Lastly, most are not comfortable to use. Choose safety and real performance. Only choose electric bike brands that have years of presence in the market and have certifications. 

Get the Real Deal with Aostirmotor Fat Tire Electric Bikes!

Electric bicycles are the way to go for an active and sustainable lifestyle. It has been proven that such vehicles allow people to achieve physical activity levels, especially those who aren’t fit enough for exercise. Driving a car in the city can eat up your limited time and cut productivity. Don’t forget the cost of car maintenance, insurance, and gas. 

Here at Aostirmotor, we want to be creative and create electric bikes that fit people’s lifestyles and most will find easy to operate. We also design our bikes to deliver more power when compared to competitors (hence our motto ‘Power brings Joy’), so our customers will find more value in their purchase. Our company has a presence not only in the United States but also in Europe and Asia. Get amazing deals plus tons of freebies when you purchase this Aostirmotor S18 Electric Bike here at Mobility Paradise!

Specifications

  • Best Seller Ranking: #18 in Bikes
  • Brand: Aostirmotor
  • Type: Mountain Bikes
  • Size: 26"
  • Color: Black
  • Age: Adult
  • Frame Material: Alloy
  • Sports Team: 2 Packs
  • Date First Available: October 16, 2021

Order Aostirmotor S18 48V/15Ah 750W All Terrain Fat Tire Electric Mountain Bike 160694 today from MobilityParadise.com. Free shipping + free gifts on all of our Aostirmotor Fat Tire Electric Mountain Bikes. Buy today and get a discount, free shipping, and a free gift!


Mobility Paradise is your number one source for Mobility Scooters, Electric Scooters, Electric Wheelchairs, Patient Care Products, Wheelchairs, Oxygen Concentrators, and Lift Chairs. With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying from us. To learn more about our product selection, read our Blog. Call us to order at (800) 674-3815 Monday-Sunday 8am-8pm EST. 

DISCLAIMER: This motor-powered bicycle or scooter may have a motor-assisted speed of 25 km/h or 15.5 mph, and if so, is NOT to be used for transport of people on public access ways without first being registered with the state according to state laws and the operator being legally licensed to drive on public access ways. We do not assume any liability for any usage of this product, especially outside the legal boundaries of your local state laws. If you are looking for information on whether this product is legal to use on public access ways in your local area, please consult an attorney.

COVID-19 Shipping Delays Notice: Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands may take up to 7-14 days or more. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 674-3815 or email us at support@mobilityparadise.com with any questions you may have.

Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. Order processing times of some brands can take up to 7-14 days. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We appreciate your patience and understanding. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please contact us by phone at (800) 674-3815 or email us at support@mobilityparadise.com with any questions you may have.

Mobility Paradise Shipping time Delivery Info Policy By Brands

AOSTIRMOTOR is committed to the development, production and sales of Electric Bicycles, We have Stock in US\Russian\Germany\CN

Russian Warehouse: Lyubertsy , Moscow Region 140000 (Moscow)

Germany Warehouse: Eucashbox Logistik GmbH EUCB268, Saarstrasse 25,  58332 Schwelm 

CN Warehouse: 2-16 Road Menghe, Menghe Town, Xinbei Dist, Changzhou, Jiangsu, China. 213001

We will arrange the “Shipping Methods” reasonably according to your address.

Attention:

  1. Normally, your order will be picked up by FedEx from our warehouse within 3 days;
    2. However, due to COVID-19, the FedEx processing center is seriously understaffed, so your package tracking information cannot be pdated in time;
    3. Shipping time of your order: 10-25 days.
    4. You will not bear any loss, We promise.
    Sorry for the inconveniences...

Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

Order Confirmation:

  • You will receive an order confirmation email as soon as you place your order.  This means that we have authorized your credit card for the purchase and are preparing your order for shipment.  
  • As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.  
  • If your item is on backorder or unavailable, we will reach out to you via email.
  • If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

Order Shipment:

  • If your order is stock and your credit card is approved by our fraud guarantee department, the product ordered will ship within 1-2 business days from the date of your order.  
  • We will send you the tracking information within 24 hours to the email address you provided when checking out.  
  • We ship via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Mostly, all orders will ship in the next business day and delivery time varies between 3-10 business days if product is in stock (Due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders).
  • Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
  • Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost. 
  • We do not offer Cash On Delivery.  
  • A phone number is required by the freight company so a delivery appointment can be made.  
  • Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.   
  • A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
  • Note to international customers: You are responsible for any and all duties or taxes that may apply. (see details below)
  • Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the products ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
  • As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
  • To avoid a delay in receiving your order from customs, consider the following:
  • Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
  • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
  • We do not refund original shipping charges for goods that are refused for delivery at customs.
  • We will deduct all additional fees resulting from refused international shipments from your refund.
  • If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
  • If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
  • We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
  • If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@mobilityparadise.com.

    Damages:

    • Please inspect the packaging of your items when they arrive.
    • If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.  
    • If your item(s) do arrive damaged, please send photos to support@mobilityparadise.com and we will process an insurance claim on your behalf.

    Please note: Cosmetic damages such as scratches and dings sometimes happen due to shipment handling and are not grounds for returning the entire product. We may be able to send out replacement parts or touch up paint. You can email us at support@mobilityparadise.com or call us and we can suggest ways to help you resolve the issue.

      Cancellations & Refunds:

      • All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
      • If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. 
      • If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

      Backorders:

      • From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
      • The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
      • If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether. 
      • Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. 

      This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. 

      Important Freight LTL Shipment

      1. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
      2. You need to be at the delivery address during the delivery window to receive and sign for the item. 
      3. The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame. 
      4. Please make sure the phone number you entered at checkout is a good number to contact you at.
      5. Don't screen your calls until your item has been delivered. 
      6. The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door. 
      7. Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.

      How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):

      • Carton damage requires visual inspection of contents of the unit. 
      • Mobility Paradise recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Mobility Paradise immediately. 
      • IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage. 
      • Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier

      Carton packaging has excessive damage with the exposed product:

      • Refuse shipment
      • Sign carrier paperwork: “Carton damaged and refused”
      • Notify Mobility Paradise immediately.

      If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@mobilityparadise.com.

      MobilityParadise.com is committed to providing the best customer service in the mobility industry. Our goal is to make your shopping experience as easygoing as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times. 

      Mobility Paradise 30-Day Satisfaction Guarantee Return Policy

      Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.

      • You must notify us of your intent to return within 30 days of the delivery date.
      • Our return policy applies to cancellations made after an item has been physically shipped or refused at the time of delivery.
      • We will refund the product price minus any applicable fees and charges.
      • Original shipping charges are non-refundable.
      • You are responsible for any return shipping charges.
      • Refunds will be applied to the same payment method used when the original purchase was made.

      The Following Cannot Be Returned

      • Products that are eligible for parts under manufacturer warranty
      • Products that have had their original manufacturer packaging opened
      • Products that have been out of their original manufacturers' packaging

      It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.

      If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.

      All return requests must be submitted in writing and sent to support@mobilityparadise.com

      *Exclusions

      Mobility Paradise works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under the "Returns" tab on the product page and below:

      Mobility Paradise Returns Policy By Brands

      If you want to return the electric bicycle without defective or damaged, we only accept return requests submitted within 30 days of delivery. Please contact customer service staff within 30 days. We will not accept return of bicycles without defective or damaged after 30 days. The ebike must have less than ten miles on the odometer, be free of any wear, dirt, dust, fragrance, or any other signs of use. And must be in the same packaging and condition that you receive it and must include all items that were inside the box (bike, charger, keys, kit, etc.).

      We will charge 15% of the bicycle order as a processing fee, and you can only get a 85% refund of the total order price.

      Purchased Products that have not yet shipped shall be subject to a 10% processing fee.

       

      Return process (return application is only accepted by email, not by phone)

      1. Submit you return requestby mail. The email needs to include the order information, the reason for the return and the picture of the bike.
      2. You need to pack the bicycle according to our requirements, take pictures after packing and send them to us.
      3. After getting authorizationfrom the customer service staff, we will send you a prepaid label. You need to print our label and affix on the box.
      4. Your refund will be returned withinthree working daysafter our warehouse confirms receipt of the goods. Due to the reason of the bank, the refund time may be somewhat delayed.

      If the product is returned without authorization from our customer service staff, it will be rejected and returned to you at your cost.

      Non-returnable items include:

      All the accessories

      Special orders

      Used products (except for extreme breakage/malfunction)

      We promise that all electric bicycles received by our customers are brand new and we will never sell you any electric bicycles that are returned, refurbished or cleared from stock.

      RETURN PROCEDURE

      • All return requests must be submitted in writing and sent to support@mobilityparadise.com
      • If your return is approved you will receive an email from us with return instructions.
      • Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
      • We recommend taking a picture of the package and/or the item before shipping.
      • Ship the package.  We will either provide you with a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
      • Please provide us with the tracking number.
      • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
      • If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.

        QUESTIONS? EMAIL US: SUPPORT@MOBILITYPARADISE.COM

        CANCELLATIONS

        All cancelled orders are subject to a 5% cancellation fee. This fee covers our costs from our credit card processing company and our administrative costs of handling your cancellation. Whenever we refund an order, we are not refunded our merchant card processing fees and it takes our team time to deal with your cancellation, which costs us money.

        Please be careful before you place your order that you fully understand that the product is right for you, and that if there is any lead time associated with the product, as there is with built-to-order products for instance, that you are aware and ok with it. 

        If your order has not been shipped yet, this is the only fee you will incur.

        If your order has been shipped, the standard return procedure applies and more fees will apply like shipping costs and return shipping costs, and restocking fees if any. We do not charge restocking fees, we only pass them on from our supplier.

        Refunds will only be issued to the original credit card or your financing account that you used when placing your order. We do not issue checks or cash refunds.

        The only time we will waive this fee is if you request your order to be cancelled due to out of stock or extended lead time. However, if you choose to change your order to another product that's in stock, we may reward you with either an additional discount of our choosing or an additional free gift. 

        PRE-ORDERS

        We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our supplier's warehouse. 

        If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.

        If you can't or don't want to wait, you can choose an alternative product. At that point, we will either charge or refund you the difference, update your order, and ship out the alternative product.

        If you don't want an alternative product, you can cancel your order without any cancellation fee.

        If you choose to accept the ETA and wait for your product, your order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.

        If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.

        If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.

        Thanks for your understanding.

        QUESTIONS? EMAIL SUPPORT@MOBILITYPARADISE.COM

        DAMAGED MERCHANDISE

        In the event of damage to your product in shipping, please contact support@mobilityparadise.com to arrange for replacement and pick-up of the damaged Electric Bike Paradise. Please refer to our Shipping Policy for more details.

        EMAIL: SUPPORT@MOBILITYPARADISE.COM

        DEFECTIVE MERCHANDISE

        Most of our products come with at least a 1-year manufacturer's warranty. The warranty information can be found under the "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.

        EMAIL SUPPORT@MOBILITYPARADISE.COM

        PLEASE READ!

        It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.

        In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.

        If we received the item damaged you may file a claim with your shipping company.

        If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.

        Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.

        Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days, or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.

        We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card. 

        We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.

        To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.

        Our 100% Price Guarantee has some limitations:

        • You must purchase the item from our website before requesting your Price Match Guarantee
        • Promotions such as rebates and "buy one, get one free" offers are not eligible
        • The item must be in stock on the competitor's website
        • The competitor must be an online store, they may not have a retail location
        • The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
        • The competitor must be an Authorized Retailer of the product in question
        • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax 
        If you want to check if we can price match a product before you place your order, please contact us. 

        The Following Brands Are Excluded:

        Welcome to Mobility Paradise

        We are passionate about helping people find the best product for their mobility needs whether it be a Mobility Scooter, Electric Scooter, Electric Wheelchair, Patient Care Product, Wheelchair, Oxygen Concentrator, Lift Chair, Sauna, Steam Shower, Massage Table, Exercise Equipment, Electric Bike, Massage Chair, or a Bathtub

        We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the mobility industry. Our customers mostly include the middle-aged, elderly, disabled, and obese looking to improve their mobility so they can maintain a normal and happy lifestyle of getting around the house and getting out of the house on a regular basis. 

        What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our  Mobility Scooters and Electric Wheelchairs inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.

        Our Commitment To You

        • World-class customer service.
        • FREE shipping to the lower 48 USA on every order.
        • Most Mobility Scooters, Electric Wheelchairs, and Lift Chairs come 95% assembled with very little assembly required. *Some exclusions apply. Please see product page for details.
        • We guarantee that our prices are the lowest online.
        • We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!  

        Our Mission: "To Help You Get Mobile and Stay Happy"

        At Mobility Paradise, our mission is to help you get mobile and stay happy. Our products have allowed the elderly, obese, disabled, and every-day people to get around the home and out of the house on a regular basis so they can be healthy and stay happy. We want to help you stay active and live a normal healthy and happy lifestyle of getting around the home and getting out of the house. 

        We believe our mobility products are revolutionizing the way middle-aged, elderly, and disabled are living a normal and happy lifestyle. With the increasing popularity of our mobility products, everybody's specific needs can be met. 

        We provide the following value-added benefits with every order:

        • 100% Secure Shopping
        • We Value Your Privacy
        • Trusted Brand Names
        • Authorized Online Dealer
        • Best Return Policy
        • Free Shipping Every day
        • Low Price Guarantee
        • Satisfaction Guarantee
        • Courteous Sales Experts

        Worried About Price?

        • We are an authorized dealer for our suppliers and we ship directly from their warehouse.
        • With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
        • We offer fast free shipping zero taxes anywhere except for Indiana, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.

        We understand buying a Mobility ScooterElectric ScooterElectric WheelchairPatient Care ProductWheelchairOxygen ConcentratorLift ChairSaunaSteam ShowerMassage TableExercise EquipmentElectric BikeMassage Chairor a Bathtub is a significant investment so we want to make the buying process as easy as possible for you.

        Go ahead and place your order today and if you have any questions give us a call at (800) 674-3815 or email us at support@mobilityparadise.com.

        How We Give Back To The Community

        We love to give back to our community. From assisting elderly choose their perfect mobility products to helping less fortunate communities, we've done it all. Our love for mobility products extends far beyond our local community. We want to help the world. We've partnered with Alternatives in Motion and American Outreach Foundation to help people live a better life with the help of mobility products. It's amazing what a difference a mobility product can make to a person's life. Watch these video to learn more about what the Alternatives in Motion and American Outreach Foundation does for the communities.

        We donate a portion of our profits to Alternatives in Motion and American Outreach Foundation. All proceeds go to help the people with disabilities get a Mobility Scooter or Electric Wheelchair of their own, to help promote a healthier and easier happy life for our brothers and sisters with mobility difficulties.

        Meet The Founder

        The owner, Trevor, is from Seattle, Washington. In 2013, Trevor's aging grandma fell and broke her hip which forced her to use wheelchairs to get around for the remainder of her life. Trevor's family was forced to put her into an elderly care home and Trevor visited her daily to take her for walks around the neighborhood. 

        Trevor was already selling electric bikes online through his website Electric Bike Paradise but up until this point, Trevor didn't know much about mobility products. Trevor did some research in the elderly care products industry only to find that there weren't very many websites providing a full selection of quality products and educational materials, so he started a new website called Mobility Paradise, the one you're on right now, to provide Mobility Scooters, Electric Scooters, Electric Wheelchairs, Patient Care Producrs, Wheelchairs, Oxygen Concentrators, Lift Chairs, Saunas, Steam Showers, Massage Tables, Exercise Equipment, Electric Bikes, Massage Chairs, and Bathtubs to customers all over the USA and Canada, not to mention all the information you need to make an informed buying decision like buying guides and how-to guides.

        Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.

         

        Our Customer Support Team

        Our team operates out of an office space in Indiana and due to COVID-19 most of our team now works remotely from home. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier's warehouses which are located throughout the continental USA. 

         

        Our Warehouses

        Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages. 

         

        How To Contact Us

        You can call our customer support and sales team Monday-Sunday 8am-8pm EST at (800) 674-3815.

        You can chat live with our customer support and sales team all day every day, just look for the button in the lower-right corner that says "Chat with us."

        You can email our customer support team and sales team: support@mobilityparadise.com and we will reply within 1-2 hours during regular business hours Monday-Sunday 8am-8pm EST.

        You can write to us: 

        MOBILITY PARADISE LLC
        9783 E 116th St, Ste. 1047
        Fishers, IN 46037-2822 United States

        We hope you enjoy your new mobility scooter, electric wheelchair, wheelchair, or patient care product as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us. 

         

        If you want to learn more about Mobility ScootersElectric ScootersElectric WheelchairsPatient Care ProducrsWheelchairsOxygen ConcentratorsLift ChairsSaunasSteam ShowersMassage TablesExercise EquipmentElectric BikesMassage Chairsand Bathtubs, or why you should get one, what they are, how they work, and when the best time to get one is, check out our Buying Guides.

        Subscribe to our YouTube channel

        Like us on Facebook

        Follow us on Pinterest


         

        If you're considering getting a mobility product but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. We offer one of the best financing programs in the industry. 

        We have partnered with the best financing companies to give you the best chance of qualifying for credit. You will be required to apply for financing. You will fill out a credit line application. You are subject to credit approval. 

        Mobility Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness. 

        You'll usually get a decision within seconds and be able to purchase that brand new mobility product of your dreams right from our website shipped directly to your door as fast as 3-10 business days.  You have three options for financing: Paypal, Klarna, and Shop Pay Installments.

        What types of financing options does Klarna offer?

        How to apply for Klarna financing?

        1. On product page select Add to Cart.

        2. On shopping cart page select Secure Checkout.

        3. Fill out form with your personal information.

        1. Select Continue to shipping method.

        2. Select your preferred Shipping method.

        3. Select Continue to payment method

        4. Select Slice it. Pay over time with Klarna.

        5. Select Complete Order.

        1. Select preferred monthly payment options that are available. (Please note that monthly payment options are dependent on your cart balance and what Klarna decides to offer, we cannot change the financing options)

        Examples

        or 


        1. Click Place Order.

        1. Fill out form.

         

        1. Click Continue. 

         

        1. Know instantly if you are approved for financing with Klarna.
        2. Receive a confirmation email outlining your purchase, due date(s), and other useful information once your product ships out.
        3. Contact Klarna customer service at any time with questions about your purchase.
        4. Contact support@mobilityparadise.com or (800) 674-3815 if you have any questions. We are happy to help! :)

        What types of financing options does Paypal offer?

        The world-renowned recognized and respected leader in financing, PayPal, has offered customers of Mobility Paradise an exclusive deal to get financing for any Mobility Products over $99. NO INTEREST IF PAID IN THE FULL WITHIN 6 MONTHS! 

        PayPal Credit is a reusable credit line available on purchases at thousands of stores that accept PayPal. It's also available for purchases on eBay and exclusively at thousands of other online stores. Plus, it comes with the same security and flexibility you trust from PayPal.

        If applying for Paypal Credit you will need to have a Paypal account or create one.

        PayPal Credit is subject to credit approval as determined by the lender, Comenity Capital Bank, and is available to US customers who are of legal age in their state of residence. Promotional offers may not be available for purchases made on a mobile device.

        The financing lasts for 6 months and is only valid on approved credit. 


        How Do I Apply for Paypal Financing?

        (Please read the entirety of the instructions before you email or call. The next step may answer the question you have about the steps before it.)

         ** OR you will receive an instant denial. Mobility Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness. 

         

        What Is The Option To Pay In Installments on  Shop  Pay?

        When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into 4 equal, biweekly installment payments—with 0% interest, no hidden or late fees, and no impact on your credit score.* In some instances, your first payment is due when you make your purchase; otherwise, your first payment is due 2 weeks after your purchase.
         
        How It Works:
         
        1. Add items to your cart.
        2. Check out with Shop Pay.
        3. Choose to pay in 4 installments.

         

        Your first payment is either due at checkout or 2 weeks after your purchase. The next 3 remaining installments are automatically charged to your card saved on Shop Pay every 2 weeks. Don't worry, you'll get an email reminder before each payment to remind you.

         

        Buy now, pay later with Shop Pay

        When you choose Shop Pay at checkout, you can split your purchase into 4 equal, 0% interest installment payments - with no additional, hidden, or late fees.*
         

        FAQs about Shop Pay Installments

        Are there late fees?

        No, there are no late fees if you miss a scheduled payment.


        What if I make a return on a purchase made through Installments with Shop Pay?

        If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:

        • A smaller payment balance on the final payment
        • Less future payments on the remaining loan balance

        If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.

        Which payment methods are accepted if I use the option to pay Installments on Shop Pay?

        The installments option on Shop Pay is available on debit and credit cards.

        Have more questions?

        If you have any issues with your product, please call us at (800) 674-3815 or email us at support@mobilityparadise.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains. 

        Mobility Paradise Warranty Policy By Brands

        Our bicycles have a one-year warranty period, and the warranty period for wearable parts is half a year (such as tires). We are responsible for all quality problems of bicycles, but we are not responsible for man-made damages.

         

        Questions & Answers

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        Customer Reviews

        Based on 5 reviews
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        J
        Joseph T.
        Perfect

        Super easy to assemble! Great comfort. Sturdy e-bike! Highly recommended!

        M
        Michael N.
        Great Quality and Affordable Price

        I bought this e-bike for my daughter during the pandemic so we could enjoy the outdoors. I’m really impressed with the quality and the affordable pricing of this bike!!!

        H
        Henry B.
        Best gift ever!

        So easy to assemble and get rolling. Received the bike in less than a week even though it said 1 to 2 weeks delivery.

        F
        Frank H.
        So far so good!

        Beautiful bike. Easy to build. Comfortable to ride! Cannot comment on reliability since I haven't had it long but it's been great so far!

        D
        David V.
        Highly recommended!

        I am really happy with this bike! I'm 5'1, 220lbs and I finally found a bike that doesn't feel like it's going to fall apart when I ride it! It was fairly easy to put together. I did mess up a few times but was able to correct my error before it was too late. The bike rides very smoothly and is comfortable. I would definitely recommend it.

        Aostirmotor S18 48V/15Ah 750W All Terrain Fat Tire Electric Mountain Bike 160694

        Your Price:
        $1,499.00
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