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Warranty Policy

 

 If you have any issues with your product, please call us at (800) 674-3815 or email us at support@mobilityparadise.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.

At Mobility Paradise, we are committed to providing our customers with high-quality mobility products that meet their needs and expectations. We understand that purchasing a mobility product is an important decision, and we want our customers to feel confident in their purchase. That’s why we offer a comprehensive warranty policy that covers our products against defects in materials and workmanship.

All of our mobility products come with a manufacturer's warranty. The length of the warranty varies depending on the brand and model of the product. Generally, our mobility products come with a warranty period of 1 to 2 years. Please refer to the specific product page for detailed information about the warranty period for that product.

Our warranty covers defects in materials and workmanship. This includes any defects in the frame, motor, battery, or other components of the mobility product that are caused by manufacturing or materials defects. If your mobility product is found to have a defect covered under the warranty, we will repair or replace the affected component at no charge to you.

Please note that our warranty policy does not cover damage caused by normal wear and tear, misuse, abuse, or neglect. It also does not cover any damage that results from accidents, modifications, or repairs made by unauthorized personnel.

If you have any questions about our warranty policy or need to make a claim under the warranty, please contact our customer service team. We are here to assist you and ensure that you have a positive experience with your mobility product purchase.